ibis Strasbourg Centre Halles

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ibis Strasbourg Centre Halles 3 stars

Customer review rating (ALL Rating) 4.4/5 911 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 10 minutes' walk from the cathedral

  • Certified ALLSAFE by Bureau Veritas

  • New restaurant concept: Ici&Là bar and restaurant

  • In the heart of Place des Halles with more than 130 stores

  • The P2 Sébastopol entrance 2 aisle 3 is a public paying car park under the Place des Halles

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Strasbourg Centre Halles

1 Rue Sebastopol
67000 STRASBOURG
France

Telephone +33 3 90 22 46 46

Fax +33 3 90 22 46 47

Contact email

  • By tramway:  A - D LES HALLES

  • By plane

    STRASBOURG ENTZHEIM At 18km / 11.25 miles

  • By car

    CENTRE HALLES At 1km / 0.63 miles

  • By car

    CENTRE VILLE At 1km / 0.63 miles

  • By car

    PORTE BLANCHE At 2km / 1.25 miles

  • By train

    STRASBOURG At 0.1km / 0.06 miles

GPS:48.585812, 7.743229

Companies

  • AFI ESCA 0.1 km / 0.06 mi
  • E.S. 0.75 km / 0.47 mi
  • PRINTEMPS 0.35 km / 0.22 mi
  • RECTORAT 0.35 km / 0.22 mi
  • UNICLO 0.3 km / 0.19 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

ICI&LA - RESTAURANT ET BAR

Eat how you want, when you want. Simple, tasty, healthy and balanced cuisine. All-day catering service to satisfy any cravings. Enjoy a mouth-watering escape to the restaurant, bar or your room.

Our accommodation(s)

Our practical rooms are designed in a contemporary urban style. All rooms are air-conditioned and come with bathrooms with walk-in showers. Come and discover our new Family rooms.

Our guest reviews

Our guest reviews for
ibis Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  911 reviews

TripAdvisor Rating  4.0/5  1,013 reviews

Certificate of excellence 2022

Room with no sound proofing, super noisy, no ibis standard

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Staff extremely busy and in a hurry

V friendly staff good location

Customer review rating 3.5/5

Roger Business - Confirmed reviews ALL

Warm welcome staff informative facilities underwhelming bar and restaurant not open but Novotel bar was except for Friday night! Visited Bierstub over the road excellent Just by tram stop but walking distance to Gare and to home de fer Pleasant room on top floor Would recommend

Excelent location, nice stay

Customer review rating 4.0/5

Ah Families - Confirmed reviews ALL

We picked this ibis as we travelled with our 4yo and wanted 1 room for all 3 of us. She was very excited about her bunk bed! Hotel quality corresponds with its price and level. We benefited from parking in the garage and close proximity to the big shopping mall. The receptionists were very nice.

Hotel that won't let you sleep

Customer review rating 0.5/5

John S. |. B. H. A. Business - Confirmed reviews ALL

Arrived in room late and exhausted. Around 1am. Squeaky elevator woke me up several times through the night. By 5am the morning elevator traffic kept me steadily awake with the squeaky noises. Finally fell asleep around 830am. 900 first housekeeper banged on my hotel room door and barged in yelling - S E R V I C E. When she was all the way in the room she finally heard me saying - i'm trying to sleep. Listened to her bang here way down the hall way with guest after guest saying go away. 4 in a row. 910 second housekeeper banged on my hotel room door and barged in yelling - S E R V I C E. Please re-read 900 above - exact same. This time 5 more doors turn her away after me. QUESTION: Does you hotel GM have any idea what business hotels are in? Has ACCOR properly instructed the property GM as to why people pay to sleep at hotels? To sleep. In the end - either Accor or the hotel GM has no idea how to run a property where sleep is the purpose. Questions: Assume the GM visits and views every hotel room at least once a quarter and at rotated times 6am, 12n, 6pm, 12mid. Either the GM is too lazy to improve the situation, too incompetent to know how to improve it, or forgot to tell reservations & front desk the room is for sale but no sleep can be provided with this room. If you'd like to know how to operate hotels & especially the housekeeping process, please do contact me. I visit 200+ hotels a year and have a record of which hotels are operated fundamentally correct. Sincerely & Kindly, John S.

Well located

Customer review rating 5.0/5

Dogus S. Couples - Confirmed reviews ALL

Alexandre front desk collegue was excellent

Good stay but used to be better

Customer review rating 3.0/5

Olga Families - Confirmed reviews ALL

Always loved Ibis chain in all cities and in strasbourg always stayed on Gare. This time took Halles as closer to the center. Location is great and hotel is nice, also parking is just under, which is important. However waiting time to check out was very long, just one lady was taking care of everyone.

Well located.

Customer review rating 5.0/5

S. K. Families - Confirmed reviews ALL

All staffs were great and friendly. The room was clean.

Well located

Customer review rating 4.5/5

Helene S. Couples - Confirmed reviews ALL

When we arrived we were a little bit disappointed. Parking was difficult - small spots and a lot of them where closed. When we came to our room the air con wasn’t working and the room isn’t big. Never mind we wanted to stay positive because we were going to stay for 4 days. When we came back the first evening the room was hot. At 23.00 I went down to inform that the air conditioning wasn’t working. The lady told me that it would not work for the next three days, but I could just open the window. We stayed at level 1, and had seen several people out on the rooftop, so we weren’t sure it would be safe. She told me, that she had never seen people out there, so that couldn’t be true. I got annoyed because, why should I lie. I was about to take the lift back, when I decided to go back and ask for an upgrade, and of course pay for it. Now there was a man and he was very helpful. He said, that we could move up to the 7th floor right away and we wouldn’t have to pay anything. He saved our vacation. Suddenly we could have the windows open all night and day without feeling unsafe. (Have had a break in before at a hotel, when we stayed at the 1. floor, and the window was halfway open). After that the hotel was just amazing. We enjoyed each day a delicious breakfast, staff was very helpful, the room got cleaned each day - so just perfect. The last evening we asked if - when they ordered break for breakfast- if the could order two extra baguettes for us, for our trip home. That they of course could to. What a hotel ❤️ Thank you so much. One last thing…the air conditioner wasn’t working when we left after four days. Just because it had been cold before we arrived it should still work. An air conditioner is either working or not. It shouldn’t take more than four days to start working because it has been cold outside. Also for the lady who said that she had never seen people with their dogs on the rooftop- I have a picture of it. All in all a lovely stay, best location and we will be back.

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Room was good, nothing fancy but no complaints. Parking is directly under the hotel, but is also parking for the attached mall. We arrived on a Saturday afternoon and drove around for at least 30 minutes before we were able to get a parking spot, it was very busy and full. Location was by far the best part of the hotel. Right across the river from tons of shops and restaurants. 10-15 min walk to the cathedral. I would definitely stay there again with no hesitation.

Well located. Could improve some small things.

Customer review rating 4.0/5

Erkanda B. Business - Confirmed reviews ALL

Clean and courteous. Could be good to provide a minibar and make water available.

good

Customer review rating 4.0/5

Valentino Solo - Confirmed reviews ALL

I was here for business

well located, beautiful room, shower not for tall people, noisy, unclear use of door

Customer review rating 4.0/5

Maarten Couples - Confirmed reviews ALL

Loved the location with the parking under the hotel. Minus was that the parking was privately owned and prices for parking were not clear upfront. The room was the best ibis room I experienced so far. Minus was the shower that was not made for people of my height (1.97m). If I stood upright, I tipped the plafond and the shower head was impossible to position for me. And I kicked my head to the support for the walk in shower screen. Staff was very helpful and friendly. Since it is a lively city and our room was center focused, nice for the view, but the party people were audible till late into the morning. Sidenote I wonder what the door between the bedroom and 'hallway' in the room is for?

Dear MAARTEN S., We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. We will share it with the personal. Thank you for them. Concerning the shower and the noise in the city, I'm afraid to not be able to correct it. But we understand the comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Strasbourg Centre Les Halles

well located but does not have a proper family room

Customer review rating 2.5/5

Hk Families - Confirmed reviews ALL

The view was excellent, centrally located. The family room allotted to us was actually suited for physically challenged people, water was coming out of the shower onto the dry floor. No hangers or a cupboard to hang jackets.

Dear MADHU B., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our family rooms are indeed adapted for people with reduced mobility. About the problem in the shower we will inform our technical service to check this problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlène Front Office Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Impeccable

BON EMPLACEMENT

Customer review rating 4.5/5

G. Business - Confirmed reviews ALL

AGREABLE

Good base for tourists

TripAdvisor rating 3.0/5

IngelheimTraveller TripAdvisor review

Nice hotel located near the heart of the city. Car can stay parked while you explore Strasbourg. Three negative things are that construction in the hotel is going on and it can be noisy during the day. The hotel restaurant is not available on Sundays and one has to go to a near-by restaurant and lastly, parking in the garage is expensive and it would be grat if Accor could reach an agreement with the garage to achieve better rates for hotel guests (IBIS and Novotel.

Good location for a citytrip

TripAdvisor rating 4.0/5

tassz TripAdvisor review

Good access either by train or car. The parking, Sebastopol 2 entrance with the hotels’ signs will guide you to rows G or H. The direct access to the elevator is in row H. It would be good to have an agreement with the parking company for a bit cheaper rate. Good room and shower, a bit soft beds. Good breakfast sanitary settings and choises. Nice and helpfull staff. We would come back in other time to this hotel.

pretty standard

TripAdvisor rating 3.0/5

vdefilip TripAdvisor review

Breakfast is next to shopping mall, only divided with glass wall, feels like a fish in an aquarium. Personel did not react on people not respecting sanitary measures (mask). Hotel publishes witj parking available but that´s a public parking open to anybody at a rate of about 25€ a day

Great location, great view, great service but beware of dogs

TripAdvisor rating 4.0/5

Markah00 Couples - TripAdvisor review

The above title about saids it all. We stayed for 6 nights and it was a very nice stay. We got daily advice as to where to dine at local restaurants which were great value and very nice food. However we found it strange that dogs were allowed to stay at the hotel (I have been an Accor member for 10 years and I never have come across an Accor hotel that allowed dogs to stay covering from Ibis to Sofitel and all the different hotels in between) at a cost of 8 Euros per night! We were shocked to see dogs at the restaurant in the morning for breakfast and one morning a dog barked at me and had a go at my leg. Lucky the dog was on a short leash held by its owner. Very strange indeed!

Excelente

TripAdvisor rating 5.0/5

mtjiron Solo travel - TripAdvisor review

All was excellent specially personal attention on the reception and from manager when it had a problem with a room. Very good breakfast with gluten free and vegan options. Excellent location close to any atraction.

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