ibis Lille Tourcoing Centre

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ibis Lille Tourcoing Centre 3 stars

Customer review rating (ALL Rating) 3.6/5 390 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • ALLSAFE certified (health measures implemented)

  • 40" TV screen in all bedrooms with RMC Sport

  • Ultra-fast fiber WIFI for complete convenience

  • Undercover paid car park close by

  • Tram & metro stations just 50 & 600 metres from Ouigo de Tourcoing Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Lille Tourcoing Centre

Rue d'Havre, Centre du general De Gaulle
59200 TOURCOING
France

Telephone +33 3 20 24 84 58

Fax +33 3 20 26 29 58

Contact email

  • LILLE:  2 TOURCOING CENTRE

  • LILLE:  TOURCOING

  • LILLE:  T TERMINUS

  • By plane

    BRUSSELS ZAVENTEM At 95km / 59 miles

  • By plane

    LILLE LESQUIN At 20km / 12 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 205km / 128 miles

  • By car

    CENTRE MERCURE At 3km / 1 miles

  • By car

    LE BRUN PAIN At 6km / 3 miles

  • By car

    TOURCOING CENTRE At 4km / 2 miles

  • By train

    LILLE EUROPE At 17km / 10 miles

  • By train

    TOURCOING At 0km / 0 miles

GPS:50.719988, 3.161559

Companies

  • ARJO 10 km / 6 mi
  • CADES 5 km / 3 mi
  • CENTRE MERCURE 1 km / 0 mi
  • CHAUSSPORT 2 km / 1 mi
  • CINEMA LES ECRANS 0 km / 0 mi
  • ECOLE DES DOUANES 1 km / 0 mi
  • FUTURO TEXTILE 1 km / 0 mi
  • LA BLANCHE PORTE 5 km / 3 mi
  • LA REDOUTE 3 km / 1 mi
  • LAMY LUTTY 5 km / 3 mi
  • LILLE GRAND PALAIS 17 km / 10 mi
  • MACO PHARMA 2 km / 1 mi
  • QUELLE 5 km / 3 mi
  • REDCATS 3 km / 1 mi
  • VERBAUDET 2 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IBIS KITCHEN

A true Northern French bistro, for informal dining.

Our accommodation(s)

Choose the type of bedroom, from 1 to 4 person, that suits you best: double bed, separate single beds or family room. With three types of bedroom we have something for everyone!

Our guest reviews

Our guest reviews for
ibis Lille Tourcoing Centre

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  390 reviews

TripAdvisor Rating  3.5/5  367 reviews

Great family stay

Customer review rating 4.0/5

Tanguy Families - Confirmed reviews ALL

Very friendly staff, great breakfast and spacious family room.

Dear TANGUY C., We very much appreciate your comments regarding your stay at the ibis Lille Tourcoing Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place to be

Customer review rating 5.0/5

Daniel D. Business - Confirmed reviews ALL

The room is very clean, well arranged and the receptionist was very nice. But I didn't get my welcome drink.

Good morning, sir, Thank you for leaving us a comment following your stay in our hotel. We are delighted that your stay went well, please feel free to ask for your welcome drink if we forget to ask. We hope to see you again. Sincerely. The reception.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Staff very helpful. Excellent location. Carpet need to replace

Dear MANUEL L., We very much appreciate your comments regarding your stay at the ibis Lille Tourcoing Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Could do better

Customer review rating 2.0/5

Mavis E. Friends - Confirmed reviews ALL

When I arrived at the hotel it took a lot of time to be booked in as there was only one member of staff who was on the phone, there were other staff in the office who just looked at the queue and didn’t help. After i finally got booked in I made my way to my room on the 4th floor only to discover that it hadn’t been cleaned, the bed hadn’t been made and the bathroom was very dirty. I then had to go back downstairs to the reception to get another room. All this was taking time as the lift is very slow going up and down.

Good morning Sir, Thank you for taking the time to leave us a comment following your stay in our hotel We are sorry for the wait at the reception to get your room as well as for the error on the attribution of this one, we will do everything so that it does not happen again. Our main objective is to welcome our customers in the best way possible Hoping to receive you again Sincerely The reception

Adequate, did the job.

Customer review rating 2.0/5

Tedsontour Friends - Confirmed reviews ALL

Did the job for a regular (pre covid) trip to Belgium - booked here as France's rules were easier to navigate at the time. Compared to Ibis used in Belgium way below standard. Needs renovation/updating, one small lift and clear info on the car park. Not your fault storm damaged the exit door, but info in more than French would have been very useful. Fortunately one member of the group waited outside to let us out! Thank goodness for mobile phones! Breakfast choice is average, way below what is offered in Belgium.

Dear Sir, Thank you for taking the time to leave us a comment following your stay in our establishment. We are sorry that the hotel was not up to your expectations, it is true that the 40 years of this one are felt and we hope like you of the next renovations. You are totally right about the fact that we should have added the parking information in English, we will take note of it for the next time. We hope to see you again. Sincerely yours. The reception.

It was ok location

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

A old hotel needs a bit of a makeover .

Good morning, We thank you for taking the time to leave us a message following our stay in our hotel It is true that the 40 years of age are felt and we hope, as you do, for the next renovations Hoping to see you again Sincerely The reception

Very good stay

Customer review rating 4.5/5

H. Friends - Confirmed reviews ALL

i was traveling with family and i would have liked to have a big family room, meanwhile the 2 bedrooms proposed were close by and we spent a good night.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The reception

Brilliant location but the rooms need a refresh

Customer review rating 2.0/5

Amy G. Families - Confirmed reviews ALL

The staff were friendly and the hotel was easily to find. But the rooms need a make-over, half the lights didn't work, furniture was broken and the carpet was stain ridden. A repaint and revamp is needed as this is far below the usual iBIS standard.

Dear PIERRE B., Thank you for taking the time to tell us about your experience at the ibis Lille Tourcoing Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Correct

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

A

Bonjour Monsieur, Merci pour votre commentaire. Nous espérons vous revoir bientôt. Cordialement Sharon

Basic but quiet place to stay

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Quiet room but unclean walls and a really strange smelling in the room, I had to put perfume in. Beds are comfortable by the way. Breakfast price is too expensive. But hostel employees were quite welcoming. Place is strategically located. From this overall experience, I will personally not come back there at this price per night.

Bonjour Monsieur, Merci pour votre commentaire. Cordialement sharon

good stay

Customer review rating 5.0/5

Jp L. Families - Confirmed reviews ALL

Hello, Great welcome for the checking. Thanks.

Dear J PIERRE L., Thank you for your feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saran

Correct

Customer review rating 3.5/5

Cnd Business - Confirmed reviews ALL

Convenable

Dear CELINE D., Je vous remercie pour votre commentaire positif suite à votre séjour à ibis Lille Tourcoing Centre. Excusez nous de l'oubli pour votre carte Accor, je ferait un rappel à mon équipe sur ce sujet. Nous travaillons en ce moment sur un plan de rafraichissement de nos chambres. Au plaisir de pouvoir vous accueillir de nouveau! Matthieu Dennebouy Adjoint de direction

Good stay and well located

Customer review rating 4.0/5

Daniel D. Solo - Confirmed reviews ALL

The front desk attendants are kind. But my room was not clean the following day.

Dear DANIEL O., We very much appreciate your comments regarding your stay at the ibis Lille Tourcoing Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

top !

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

top !

Dear E., We very much appreciate your comments regarding your stay at the ibis Lille Tourcoing Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saran

Holiday stay

TripAdvisor rating 4.0/5

cyrilnicklin Families - TripAdvisor review

A really warm welcome with extremly helpful staff. Although the rooms need a little refreshing the rooms were comfortable especially for myself partner and daughter. The only thing that would improve the hotel is tea/coffee in the rooms

¨bonjour, Thank you for your return to the team. I have noted the two elements for improvement. Thank you for your return very quickly.

OK, could be better

TripAdvisor rating 3.0/5

Global67622824705 Business - TripAdvisor review

The staff are very friendly and helpful and keen to help but the basic surroundings look tired and worn and in desperate need of some attention. My room was clean and tidy but there was a lot of noise from activity outside the hotel late at night. A colleague travelling with me did not have the same experience, he requested a room change which the hotel gladly made available.

Reasonable budget hotel

TripAdvisor rating 4.0/5

David C Couples - TripAdvisor review

Clean and presentable, helpful friendly staff who were able to provide food when we arrived quite late in the evening. Beds in this hotel were comfortable although very narrow, as in all IBIS hotels, but bathrooms very compact.

a good hotel in a busy place

TripAdvisor rating 4.0/5

462piotrb Business - TripAdvisor review

Ibis Tourcoing is good. I looked for a hotel in Lille-Metropole with a good morning connection to CDG airport, and this was OK. Even if the prices were relatively high because of Lille "Braderie" on 1 and 2 September.

Ibis Lille Tourcoing Centre

TripAdvisor rating 4.0/5

ClaudioSorocaba Couples - TripAdvisor review

Located in the heart of the city, the hotel doesn't have a parking car, but in front of there is a public parking by a good price. The room I was is very small, but the bed is good, and also the quality of sleep..

Town Centre Hotel

TripAdvisor rating 3.0/5

Jan E Couples - TripAdvisor review

Had problems finding the hotel - signage very small and it was dark and raining when we arrived. Great secure underground carpark when we eventually got there. Staff lovely - very friendly and the rooms were clean, nice comfortable beds and adequate for a couple of nights. Not a great deal around the hotel as it was on the edge of the shopping centre and was Bank Holiday while we were there so everything closed.

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