Our restaurant is open Monday to Friday evening; an all-day service is provided outside of opening days. Breakfast can be enjoyed at the buffet or in your room. Our hotel is certified ALLSAFE. This ensures that our hygiene and protection measures meet the highest standards developed and verified by Bureau Veritas. Take advantage of flexible rates up to the day of arrival.

Mercure Grenoble Centre Alpotel Hotel 4 stars

Name: Mercure Grenoble Centre Alpotel Hotel
Address: GRENOBLE, 38000, FRANCE
Telephone: (+33)4/76878841
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 2,299 reviews

ALLSAFE approved hotel

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+ 20 Services

Mercure Grenoble Centre Alpotel Hotel

Hotel for travellers looking for local and authentic experiences

As Stendhal said: "at the end of each road, a mountain." Relax at the Mercure Centre Alpotel, dine at Café Pourpre, explore Grenoble or see a game at the Stade des Alpes. We look forward to welcoming you.

Mr Christophe FORETTI, Hotel Manager

Mercure Grenoble centre Alpotel welcomes you to the city center. You can enjoy our homemade dishes indoors or on the terrace. To start your day well, enjoy our breakfast and discover local products. In the evening savor our local beers at the bar. Ideal for organizing your seminars, our hotel in Grenoble has equipped meeting rooms.

Near the Alpexpo convention center and the winter sports resorts, the Mercure Centre Alpotel lets you relax or work with ease. Visit the Bastille, the museums or the Chartreuse and the Vercors

Hotel extras

20 parking spaces at 12 euros on request upon arrival
Parking offered for our biker friends
Restaurant closed July 24 to August 22, 2021 incl.; 24/7 offer available
ALLSAFE-certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000 grenoble
france

Tel: +33476878841

Fax: (+33)4/76475852

Check-in from 12h00

Check out up to 12h00

GRAND PLACE-ALPEXPO : TRAM A CHAVANT
LIGNE C : TRAM C CHAVANT
SEYSSINET : TRAM C CHAVANT

By plane
GENEVA COINTRIN At 149km / 92.59 miles
By plane
GRENOBLE SAINT GEOIRS At 56km / 34.8 miles
By plane
LYON SAINT EXUPERY At 91km / 56.55 miles
By train
GRENOBLE At 2km / 1.24 miles

GPS :45.183239, 5.729746

HEWLETT PACKARD 1.5 km / 0.94 mi
SCHNEIDER 1.0 km / 0.63 mi
ST MICRO ELECTRONIC 2.0 km / 1.25 mi

Hotel services

CAFE POURPRE

Come and discover the new Café Pourpre menu based on fresh and seasonal produce, Monday to Friday, noon-2pm and 7-10pm

Services in the hotel and nearby

Check-in from 12h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet
- Express
- Room service
Room service
- Cold snacks
- Hot meals

5 Meeting rooms
Business Center
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 88 rooms
- 2 rooms for people with reduced mobility
- No family room
- 18 connecting rooms
- 88 non-smoking rooms
- 4 floors
Languages spoken at the hotel
- Russian
- French
- Spanish
- English
Laundry / Valet Services
- Dry cleaning / Ironing
- Pressing
Wi-Fi
- High speed transmission line Additional charge
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Express check-out
- Express check-in
Luggage storage
- Luggage storage
Desk equipment available
- Shoe shine machine
Iron
- Iron at reception
Safe deposit box at reception
- Safe deposit box at reception

parking chavant
- Near the property
- 392 parking spaces
- Public
- Parking opened 24/7

Your meetings and events

Our hotel offers five meeting rooms, fully equipped with Wi-Fi access, video projector and soundproofing. They can accommodate up to 150 people and are perfect for all kinds of events.

Room descriptions and layouts

meeting rooms

From 1 to 180

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 15 participants
- U-shaped Room 8 participants
- Board-room 15 participants
- Classroom style Configuration is not available for this hotel
- Banquet 18 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 20 participants
- Banquet 25 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 20 participants
- Banquet 25 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 60 participants
- Classroom style 35 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 35 participants
- Board-room 80 participants
- Classroom style 50 participants
- Banquet 70 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 100 participants
- U-shaped Room 40 participants
- Board-room 100 participants
- Classroom style 50 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 140 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 130 participants
- Classroom style 85 participants
- Banquet 130 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 180 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 180 participants
- Classroom style Configuration is not available for this hotel
- Banquet 170 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Neige	30 m²	2 m	15 participants	8 participants	15 participants	Configuration is not available for this hotel	18 participants
Chocolat	55 m²	2 m	30 participants	18 participants	20 participants	20 participants	25 participants
Bronze	60 m²	2 m	30 participants	18 participants	20 participants	20 participants	25 participants
Argent	90 m²	2 m	60 participants	30 participants	60 participants	35 participants	50 participants
Or	120 m²	2 m	80 participants	35 participants	80 participants	50 participants	70 participants
Argent / bronze	150 m²	2 m	100 participants	40 participants	100 participants	50 participants	80 participants
Or/argent	210 m²	2 m	140 participants	Configuration is not available for this hotel	130 participants	85 participants	130 participants
Podium : or / argent / bronze	270 m²	2 m	180 participants	Configuration is not available for this hotel	180 participants	Configuration is not available for this hotel	170 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Videoconferencing
Office
Podium
Lectern
Day light
WIFI access
Video equipment
Syndicate rooms
Airconditioned meeting room
High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

Standard Room with a double bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Standard room with two single beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: City View, Courtyard View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege Room with a double bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: City View, Courtyard View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

good location, bad room

Pascal V. Business - 18/11/2021 Confirmed reviews ALL

room very noisy close to the general heating system, lack of noise insolation. impossibility to encrease the room temperature. furniture in the bathroom a little damaged

Dear PASCAL V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Nice hotel with friendly staff close to the city center.

Bill Couples - 02/11/2021 Confirmed reviews ALL

All good, staff very helpful. Room clean with a good view!

Dear WILLIAM R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Well located

Riccardo G. Business - 02/11/2021 Confirmed reviews ALL

I rate 8/10 just for the shower that was quite poor. Everything else was superb.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Foretti Directeur

Old fashioned hotel

Philippe B. Solo - 13/10/2021 Confirmed reviews ALL

Disappointed with the room. dark blue painted wall + handicap accessible bathroom made the accommodation really not nice and certainly not a high end room as booked. Parking not in the premises of the hotel, and in a not welcoming nearby building, looking unsafe and really dirty Breakfast room really packed

room very smelly

Christian L. Couples - 11/10/2021 Confirmed reviews ALL

the room was very smelly of smoke or something similar and the windows cannot open. the room was sealed like a submarine. terrible experience The glas of the windows extremely dirty almost cannot see outside la camera puzzava di fumo , le finestre non potevano essere aperte , i vetri sporchissimi. sembrava che fuori c'era la nebbia la stanza era sigillata come un sottomarino. esperienza terribile. da un mercure mi aspettavo qualcosa di meglio

Dear CHRISTIAN l., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

quality of the hotel (room, restaurant...) was perfect. Covid measures reassuring. the flexibility/service of the personnel as well.

Terry Solo - 20/07/2021 Confirmed reviews ALL

very positive experience !

Dear TERRY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to welcome you and receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Good stay

Naila Families - 05/06/2021 Confirmed reviews ALL

Hotel well located, clean and withall the amenities necessary in place. Breakfast not many choices but considering that they just opened after COVID-19 and not many guests staying, it was good enough. Restaurant still closed but option of ordering take away in to your room is well appreciated. On the other hand parking very very small... verify the size of your car and yourself before parking your car or you won’t be able to get out after you are parked, but thankful to have a secure place to park... neighbourhood “dodgy” after certain time of the day. Definitely coming back when staying in Grenoble.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Bed smells of cigarette smoke

Anonymous Business - 15/04/2021 Confirmed reviews ALL

In France nobody is respecting the non smoking rules. In your Hotel nobody has to fear any consequences of doing so. The room I was in smelled at first not so bad and I can tolerate some but when I went to bed I realized that the whole bed smelled of smoke and I requested to change my room. My request was granted and I had a good night sleep. You need to adapt the same rules other ACCOR Hotels have and make people disrespecting the non smoking rules aware that they will need to pay for a complete sanitary cleaning of a room is they choose top smoke.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Super

P. Business - 09/10/2020 Confirmed reviews ALL

Super

Carlo B. Solo - 13/09/2020 Confirmed reviews ALL

Nice accomodation, rooms have been recently refurbished, the room was super clean and breakfast was very nice. The parking for my motorcycle was also free! A nice touch was that I asked for a bottle of water at the reception late at night and it was never billed. Will definitely go back if in Grenoble again.

Dear CARLO B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Nice hotel in good location

Susanne Business - 02/03/2020 Confirmed reviews ALL

Overall the room was very nice, large bathroom, very clean and comfortable bed, also good choice of English speaking channels. Only issue encountered was that I was told that breakfast was included when I checked in, just to find out I was charged extra for it when I checked out, being told the receptionist who check me in was new and got it wrong.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Partially good stay

Fabio V. Business - 27/02/2020 Confirmed reviews ALL

I was a frequent customer many years ago. I been back after long time. I see room renovated and coffee machine in the room, this is fine. Room heater was not working only air condition was. At reception was explained the during week end was switched off because outside was warm. Anyway someone will fix the issue the day later. No one fix the issue the room was every day cold. Not a good idea to do switch off heater in February! I been happy to leave the hotel on Friday. If I will ever come back I will do only in summer, hoping that in summer air conditioning will not be off!

Good

Jb Business - 17/02/2020 Confirmed reviews ALL

The hotel is on a busy main road. I had asked for a quiet room but was placed on the road side rather than the rear where it was quieter. Eventually changed...

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

A good stay

jeb967 16/02/2020 TripAdvisor review

An average hotel, a bit out of the town centre (20 minute walk) on a busy main road with traffic and tram noise despite double glazing. Rooms at rear were quieter and executive rooms much larger, well worth choosing. The breakfast was very good. The staff were excellent and tried their utmost to make my stay comfortable. Thank you.

A bad choice

annieo579 Couples - 16/04/2017 TripAdvisor review

Menu creativity - Zero Food quality - Zero After staying at a very nice Mercure the previous evening with an admirable, creative menu and excellent food you cannot begin to imagine our disappointment with this establishment.

Dear Client, Thank you for choosing our establishment for your stopover in Grenoble. I'm sorry to read your dissatisfaction about the food. Our catering offer is based on "homemade", and from fresh produce, which generally satisfies our customers. Regards, Christophe Foretti General manager

Comfortable hotel, friendly and helpful service and good value

andywU7048SX Family - 22/09/2015 TripAdvisor review

We stayed overnight at the Mercure Grenoble centre Alpotel, booked easily using the Accor app and all very smooth. central location, garage parking included in the room rate. Reception staff were helpful with a problem that we had - much appreciated!

Mercure Grenoble Centre Alpotel

Ole-Henning S Couples - 20/06/2015 TripAdvisor review

We did not think the quality of the hotel was in class with what we normally experience in a Mercur Hotel. The rooms were small but clean. The dinner was not good, was not in keeping with the price, the dessert we chose was a Tiramisu, but it looked more like strawberries with cream. Plus that they served good Express breakfast at reasonable price.

Bonjour, Thank your for taking the time to share your experience in Mercure Grenoble Centre Alpotel We are sorry that your experience did not meet your expectations. We are taking very seriously into consideration your remarks. Sincerely

Well located, needs a refresh

Ciprian N Business - 09/02/2015 TripAdvisor review

I stayed at this hotel for 4 weekdays for business. Top notch location in the heart of Grenoble (with direct access to both train station, business areas and historical venues), staff attitude and cleaning services, absolutely nothing to complain about there. On the other hand, the hotel could benefit from a refresh on room decorations, as well as some refurbishments. Rooms and bathrooms, although spacious and comfortable, give a bit of an old, aging feeling, with parts of the decoration showing clear signs of wear and tear. Breakfast - didn't try, too expensive.

In a quieter area of town but with good tram & bus access

pceskew Couples - 06/12/2013 TripAdvisor review

Good clean hotel. We booked a Privilege room, which was at the back of the hotel, so quiet, away from the main road. Everything we needed was there. Only downside was that the bar is not open at the weekend and there is no room service available.

Dear guest We thank you for your comment and are delighted that you appreciated your stay. Concerning the closure of our restaurant and bar on week ends, our reception team stay at your disposal to advise you and you indicate restaurants the most close correspondents to your wishes.Best regards

Good Stay

JohnStott89 Family - 15/08/2013 TripAdvisor review

We stayed here as a family for just one night. The hotel is easy to find just off the Auto- route. There is secure parking (additional cost) or a small hotel car park at the end of the building (free). The hotel is modern and is well presented. Both our rooms were a good size and impeccably clean. We did not make use of the breakfast, neither was the restaurant open (French holiday). The hotel is a 10-15 min stroll to the city centre. Overall - very pleased.

Our most recent 20 reviews

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