Hotel - Mercure Grenoble Centre Alpotel Hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Centre Alpotel Hotel

4.0/5 389 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Sauna  (Nearby)
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Squash court  (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our restaurant Café Pourpre will be closed from 22 December 2018 to 01 January 2019. You will be offered a meal.

Hotel location

Companies and event centres nearby

Company

HEWLETT PACKARD1.5 km / 0.94 mi ST MICRO ELECTRONIC2 km / 1.25 mi
SCHNEIDER1 km / 0.63 mi

Congress centre

ALPES CONGRES4 km / 2.49 mi

Exhibition centre

ALPEXPO4 km / 2.49 mi

Your meetings and events

Our hotel offers five meeting rooms, fully equipped with Wi-Fi access, video projector and soundproofing. They can accommodate up to 150 people and are perfect for all kinds of events.

Mercure Grenoble Centre Alpotel Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NEIGE 30 m2 2 m 15 8 15 0 18
CHOCOLAT 55 m2 2 m 30 18 20 20 25
BRONZE 60 m2 2 m 30 18 20 20 25
ARGENT 90 m2 2 m 60 30 60 35 50
OR 120 m2 2 m 80 35 80 50 70
ARGENT / BRONZE 150 m2 2 m 100 40 100 50 80
OR/ARGENT 210 m2 2 m 140 0 130 85 130
PODIUM : OR / ARGENT / BRONZE 270 m2 2 m 180 0 180 0 170
    • Screen
    • Flipchart
    • Videoconferencing
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 1,942 reviews

Our guest reviews for
Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 389 reviews
16/02/2020 TripAdvisor review
« A good stay »

An average hotel, a bit out of the town centre (20 minute walk) on a busy main road with traffic and tram noise despite double glazing. Rooms at rear were quieter and executive rooms much larger, well worth choosing. The breakfast was very good. The staff were excellent and tried their utmost to make my stay comfortable. Thank you.

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

Bad 1. bar closed for a 4 stars??? 2. restaurant closed for a 4 stars ??? 3. Platinum member no advantages Last stay in Grenoble was at Mgallery with bad experience, Mercure wasn t better

Francois Business - 30/01/2020 Confirmed reviews ALL
« Well located, friendly people. »

2 nights, all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCOIS T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Stathis Couples - 03/01/2020 Confirmed reviews ALL

Hotel is quite nice. I would like to have more cool hotel staff. I like the breakfast all this days, it was quite fresh and nice. The room was quite clean and relaxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EFSTATHIOS T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Elisabeth Couples - 03/01/2020 Confirmed reviews ALL
« Best Christmas »

We spent 2 nights in a quiet room with a very comfortable bed. We arrived around midnight and the receptionist Helene welcomed us with a smile and gave us advice for the city center (which is very close, walking distance). The breakfast was a 4*+ divers and fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IOANA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Ian N. Business - 06/12/2019 Confirmed reviews ALL
« Excellent place for a business meeting »

Staff very friendlly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Anonymous Business - 02/12/2019 Confirmed reviews ALL
« friendly staff »

The staff, specially in breakfast room is very friendly. and recognized me during second visit. staff at desk, a bit less helpful, when I requested room that could open a window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bouke O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Shovanjit Business - 30/11/2019 Confirmed reviews ALL
« Not Good at all. »

Breakfast Menu - Same for 30 Days, no change at all. Water should be complementary for Privilege Rooms. Was charged upfront as an advance for 7 days, however was not the same for other guests. Rooms need to have a better light for someone to study or complete his/her task.

Bruno B. Business - 18/11/2019 Confirmed reviews ALL

perfect stay. Great staff !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Philippe B. Couples - 04/11/2019 Confirmed reviews ALL
« Great Location, Nice hotel, Friendly staff »

we had a very good experience. The staff was very helpful and the food was great. Conveniently located next to the tramway that makes it a perfect hotel to attend a concert at the summum.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Lee T. Business - 29/10/2019 Confirmed reviews ALL
« Had a good experience until the drunk guys showed up on the 3rd floor. »

We always love the desk staff but we especially appreciate the breakfast restaurant staff. The breakfast restaurant staff are always friendly and cheerful and remember us even though we only come once a year. We did have two evenings where drunk businessmen were banging on many doors at 3 am. Not fun and it made for a poor day.

Anonymous Couples - 28/10/2019 Confirmed reviews ALL
« Fine »

The air on was already turned on when I arrived (end of October !). Furthermore, the air on needs cleaning as it smells very bad. Sink in bathroom could not evacuate water.

Bob W. Business - 24/10/2019 Confirmed reviews ALL
« Excellent hospitality »

The staff at this hotel are outstanding and make for a very enjoyable stay. The rooms are spotlessly clean and the windows open :-)

Kirsty Business - 23/10/2019 Confirmed reviews ALL
« Conveniently located hotel »

I found the reception staff very friendly and helpful during the check in process as well as providing directions into town and sights to see. Room was quiet and well equipped.

Anonymous Business - 19/10/2019 Confirmed reviews ALL

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Ilse Business - 14/10/2019 Confirmed reviews ALL
« Excellent for short stay »

I have stayed multiple times in this hotel. Friendly staff at the reception, at breakfast. Good quality matrass and pillows. I suggest the privilege rooms as they are well equiped and offer a free minibar with soft drinks. WIFI is fast and easy to connect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilse T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

G. Couples - 06/10/2019 Confirmed reviews ALL
« Confortable »

Agreable

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer,Monsieur, nos salutations distinguées. Christophe Foretti Directeur

James Couples - 03/10/2019 Confirmed reviews ALL
« A good central hotel for a visit to Grenoble »

We had a nice stay, nice room. Easy to access the town. Restaurant service a bit vague but food good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Stephen Business - 13/09/2019 Confirmed reviews ALL
« Average »

Was OK - not bad but not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Anonymous Families - 05/09/2019 Confirmed reviews ALL

Our stay was very good, indeed. However, the air conditioning did not cool the room very well. I realize that French and American people have different ideas about conditioning and the temperature that it should be, but it was warm even by French standards!

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