Mercure Hotel Bonn Hardtberg 4 stars

Quite a while, staying at this hotel! It is still a pleasure to be here, to get well served, good food, nice clean and well stuffed Rooms, close to Bonn down-town. So,let`s see, come and have a look.It`s worth!

The hotel lays a bit outside the city Bonn, in a forest area. Taxi are available and can be called by reception . Hotel is a bit outdated but OK Rooms ok basic, clean, nothing great bit fine for a short stay Staff are friendly and helpful Walking distance is a big supermarket

The hotel is located in a lovely wooded area of Bonn, not far from motorway links to Köln (Cologne) and on a business estate which is very quite during the weekend. "Besser geht's nicht!". Köln Zentrum is only 30min away and full of live and things to see and do. The hotel is also very well located for access to Bonn-Köln airport while asking for reasonable prices in comparison to airport-based hotels.

We stayed five days at Mercure Bonn and had a good experience. Service was nice, although a package I had delivered there for me was not found the two times I checked with front desk. Pool was below expectation versus the pictures in the website. Very friendly staff and clean room.

Price/quality, this hotel is ok. I had booked the suite, but basically, it is just a very large room with no atmosphere. To be expected for this price. Had booked a breakfast and surf offer (which means fast internet access), but upon arrival no voucher was given. I returned to the reception asking for my premium access, but they said they did not have this. Paying extra for a service not offerred? Why provide this option when booking, if this service is not provided? Breakfast is good, lots of variety.

Had a recent 4 night stay at the hotel,which was in an easy to find location,staff were very friendly and helpful,rooms were clean and tidy,evening meals could maybe have had more choice,but the choices in the buffet breakfast were plenty,outside pool was adequate for a swim and relax by,the only off putting bit was to be charged 8 euros per night of our stay for parking

It was too cold in the room, the air conditioning cannot be adjusted at all !! I have complained at the reception but no body help me. They said the air conditioning is automatic for the whole hotel and is running automatically. Outside was more than 30°C. and inside it was very cold, it felt like less than 15°C. Too cold for normal sleeping

Hotel lies outside of Bonn but is reachable via bus. The rooms are OK but the staff were very friendly and helpful. Breakfast buffet is fine and I felt very much at home. A good night's sleep was easy.

Food was ok but menu choice was dreadful so ended up eating the same thing 2 nights running. Maid woke me up both mornings by hoovering outside my door at 0630. Bedding was the thinnest, lightest duvet I have ever used. Hotel was clean and staff were pleasant.

We stayed for one night. The hotel is easy to reach by car, there is ample parking for a small fee. Restaurants and small shops are within easy walking distance. Room was very clean and the furniture was new. Staff was very polite and courteous. Pleasant surroundings. The hotel restaurant is on the expensive side but there are alternatives in town close by. Overall, very nice place to stay.

I stayed at this hotel whilst spending a weekend at the Nurburgring. The staff were very friendly both at reception and in the restaurant. Food was good quality and reasonably priced. My only criticism of the hotel is with the rooms. We were staying in suites which were large rooms with a lot of empty space in the middle. Selection in the minibar was not as good as other Mercure hotels in Germany. Noise from other rooms and the corridor was very disruptive and not good for this standard of hotel.

In some ways this is a typical Mercure hotel but it's location makes it just that bit different as it is within walking distance (up to 20 minutes) of a whole variety of eateries. The closest, a lovely family-run Italian, is less than 10 minutes away. If that is closed there are a few more hostelries within another 5 minutes' walk, though we did not frequent them. Go in the other direction and within 20 minutes you have marched past a nice Chinese restaurant and hit street full of choice to eat. Breakfast is good and often included in the price, which is not the case at all Mercure hotels. The only negative is that parking is no longer free but that seems to be a disappointing change of Mercure policy which I think they should re-think. That said, there is ample on-street parking in the streets near the hotel, so that softens the annoyance at that policy!

This hotel is too grotty to be a 4 star. Key points of disappointment - 1. Staff smoking at the door upon arrival 2. Bathrooms tired in both rooms with mold in the silicon 3. Carpets and walls dirty/damaged 4. Windows on 3rd floor opened wide, not good with 3 young children Overall - staff OK good nights sleep, just not up to to standard with decor / safety. Should be 3 Star. Would not choose this one again.

We stayed for 1 night, and it's probably the worst Mercure hotel I ever stayed at. All the facilities are old and in need of renovation. No mini bar, coffee, tea (equipment), or drinking water in the room. The receptionists don't really take care of the customers; did not ask if we enjoy the stay. They are not helpful either as they don't know the UNESCO world heritage in their area. However, the breakfast is abundant and the waitress is very nice and smiley.

The hotel is in a quiet outskirt of Bonn, easily accessible by car. The room was very nice, roomy and clean. WiFi was fast and connectivity easy. The service was excellent, a special thanks goes to the team at the bar who prepared me a "Winzerplatte" very late in the evening! Breakfast buffet was also great with a huge selection; upon request I was served an Espresso instead of regular coffee. The only critic I found was the quality of the bed: the mattress was very soft so I felt like lying in a hammock. Nevertheless I had a good night's sleep. I would go back again.