Mercure Hotel Bonn Hardtberg 4 stars

Customer review rating (ALL Rating) 4.2/5 491 reviews

Max Habermann Strasse 2, 53123 BONN, Germany

Hotel extras

  • 142 spacious guest rooms

  • Sun terrace with outdoor pool

  • 500m to highway A565

  • Telekom Dome in 80m distance

  • barbecue possibilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Bonn Hardtberg

Max Habermann Strasse 2
53123 BONN
Germany

GPS:50.704577, 7.053881

Telephone +49 228 25990

Fax +49 228 250893

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PRIME Restaurant

Our contemporary air-conditioned restaurant "1949" is open daily from 6.30am until 11pm and serves a whole host of international specialties. The restaurant has a terrace and seats 120 people.

Your meetings and events

A comfortable, professional setting for your business event or private celebration: The modern event area in the Mercure Bonn offers 8 multi-functional meeting rooms that can be combined, measuring 3606 sq. ft (335 m²) in total, accommodating up to 250 people. All rooms are air-conditioned and equipped with the latest technology and WIFI. Plenty of natural light creates a pleasant atmosphere. Our staff will ensure your event is a success. You can count on our professional support when planning and hosting your event or function - we will be happy to cater for your particular requirements!

Room descriptions and layouts

9 

meeting rooms

From 1 to 250 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

In the 4-star Mercure Hotel Bonn Hardtberg, you can choose between comfortable Standard and Superior Rooms or the large Junior Suites. We can accommodate people with reduced mobility in our specially equipped rooms. Many of our 142 rooms have WIFI. One child aged up to 12 years can sleep in their parents' room free of charge. You can book a second room for your child aged up to 16 at a 50% discount; please ask for terms and conditions. Your pet is also welcome to stay (charge of EUR 10/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  491 reviews

TripAdvisor Rating  4.0/5  1,159 reviews

Below par stay due to major building disruptions (Heating and Restaurant non-availability)

Customer review rating 2.0/5

Anders Business - Confirmed reviews ALL

Insufficient heating in room; A small portable heater was available but unfortunately either noisy or were just not functioning properly (Third heater I had from reception was OK) . This was also the case when stayed in Middle of December 2022, so would of thought heating issue would of been rectified by now seeing we are in mid January. No restaurant facility available due to new flooring, in place a very minimal breakfast menu was available. Croissant, fruit and a sandwich only choice. Hotel could of at least had further choices such as individual bread and or rolls, yogurt, cold meats, cheeses etc, to provide a more continental style of breakfast. On the positive side, staff were very helpful and obliging but severely restricted on what they can offer to make my stay as comfortable as possible

Dear James A., thank you for taking the time to rate our hotel. We are sorry that our heating was broken. We have forwarded it to the right place and will fix the error immediately. We sincerely apologize for the inconvenience caused. Unfortunately, we could only offer a small but free breakfast due to the kitchen renovation. Thank you again for your comments. We hope to regain your trust at one of your next overnight stays and would be happy to welcome you again soon with us. Best regards, Your Mercure Hotel Bonn Hardtberg

Super

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Super

Sehr geehrter Herr B., vielen Dank, dass Sie die Zeit genommen haben um unser Hotel zu bewerten. Es freut uns, dass Sie Ihren Aufenthalt genossen haben. Wir würden uns auch freuen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Team vom Mercure Hotel Bonn Hardtberg

Could have done better !

Customer review rating 2.5/5

Johan Couples - Confirmed reviews ALL

Stay was very pleasant, just using the hotel as an overnight stop. However, on arrival into a nice warm reception lobby, we were told that the heating in the rooms was not working, not what you want to hear on a night that was -6C degrees! We were told there was a small air heater in the room which we could use. No compensation was offered and when asked for the parking fee was wavered! The heater worked but broke our sleep during the night. This is not what one would expect from a 4-star hotel.

Dear Johan I., thank you for taking the time to share your experiences and impressions about our house here. We are sorry that the heating was broken. At this point we would like to apologize. We take the points you raised very seriously and will continue to work on constantly increasing our quality. Thank you again for your comments. We hope to regain your trust during one of your next overnight stays and would be happy to welcome you again soon. With kind regards Your Mercure Hotel Bonn Hardtberg

Good location and easy to reach

Customer review rating 4.0/5

Eli L. Business - Confirmed reviews ALL

Surprisingly there was no heating in the room

Dear Eliyahu L., We very much appreciate your comments regarding your stay at the Mercure Hotel Bonn Hardtberg. Unfortunately, our heater broke the day before and we could not repair him in time. We apologize for the inconvenience. We would like to thank you for staying with us and we hope to have another chance of hosting you again should your travels bring you back to Bonn. Sincerely, Your Mercure Hotel Bonn Hardtberg

Stay was ok.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

When my towels look like that, I would toss them or use them as a rag. They been falling apart. Walls are thin, so it was a bit noisy. Shower was okay for me, but tall people might have an issue.

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Other web-users rate our hotel

  • 121 reviews 8.1/10 Location
  • 310 reviews 6.5/10 Room
  • 299 reviews 8.8/10 Service
  • 15 reviews 5.7/10 WiFi
  • 154 reviews 6.5/10 Breakfast
  • 150 reviews 8.1/10 Cleanliness
  • 128 reviews 6.2/10 Comfort
  • 105 reviews 3.6/10 Food

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