ibis Arles Hotel

Customer review rating 4.1/5 776 reviews

ibis Arles
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+ 16 Services

Hotel extras

  • Outdoor swimming pool with sunbeds.

  • Bus and car enclosed outdoor parking free

  • Fourchon shopping mall and activity area in the immediate vicinity.

  • Luma Tower 1km away.

  • Family rooms for 4 people, communicating rooms subject to availability.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Outdoor unheated pool
  • Clay tennis court (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Arles

Rue Gerard GADIOT
CENTRE COMMERCIAL FOURCHON
13200
arles
france

Tel: +33490931674

Fax: (+33)4/90932603

Check-in from 12h00

Check out up to 12h00

  • HOPITAL-PLAINE DE MONTMAJOUR :  2 JEREZ

  • PLAINE DE MONTMAJOUR-HOPITAL :  2 AURELIENNE

  • By plane

    MARSEILLE PROVENCE At 76km / 47.22 miles

  • By plane

    MONTPELLIER At 80km / 50 miles

  • By plane

    NIMES ARLES CAMARGUE At 15km / 9.32 miles

  • By car

    FOURCHON - NO.6 At 0.3km / 0.19 miles

  • By train

    ARLES At 2.5km / 1.55 miles

GPS :43.666381, 4.632915

Congress centre

  • PALAIS DES CONGRES 2.0 km / 1.25 mi
Congress centre

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 55 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard room with 1 double

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft

Standard room with 2 separate beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
Rooms

Our restaurants and bars

LE RESTAURANT

Type of cuisine: French

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Arles

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

776 reviews

tripadvisor

TripAdvisor Rating 3.5/5

462 reviews

Sad stay

Customer review rating 4.1/5

Anonymous Solo - 20/08/2020 Confirmed reviews ALL

Disappointing. it felt as though Accor had abandoned Ibis Arles. The hotel staff were very good but the hotel was shabby; the air-conditioning ineffective and there was not one non-French TV station available

Worn out

Customer review rating 4.1/5

D. E. Solo - 17/08/2020 Confirmed reviews ALL

Out of order a/c Chipped pieces of Furniture Faded paintings and ceilings

Good stay

Customer review rating 4.1/5

Greg Couples - 01/08/2020 Confirmed reviews ALL

A quick stay for leisure, convenient location for visiting Camargue. Staff really nice, kind and helpful! Hotel a bit old though, deserves a touch of renovation

good welcome nice food

Customer review rating 4.1/5

Richard T. Couples - 20/01/2020 Confirmed reviews ALL

a ll very pleasant

Lovely visit.

Customer review rating 4.1/5

Jane B. Couples - 07/08/2019 Confirmed reviews ALL

We enjoyed our stay very much. Rooms were clean & breakfast good. Ibis hotels are good value for money when you are touring. Thank you

It was fine staff are very pleasant it's a good option for the Rencontres week

Customer review rating 4.1/5

Matthew S. Business - 08/07/2019 Confirmed reviews ALL

I was a bit disappointed with check in and check out: first the staff couldn't find my reservation (made in January!) then told me it was for three nights (it was for four). When I left I was asked to pay a bill of ca €75. This was for meals (which i hadn't ordered or eaten - this was eventually removed from the bill), then for Taxe de Sejour (this is fine and was expected) I also was asked to pay a fee described on my bill (Facture Numero 3718 06.07.19 ) as Pdj Individuelle €7.20 per day. this apparently a single occupancy charge. I don't mind this but I would like to pay this in advance or be told when checking in. Checking out was a very inconvenient time to have to have these conversation as I was in a hurry to get to the Rail Station. As aresult of the rush I think I left my phone charger in my room. which is extremely inconvenient

Good budget hotel+bed,shower,breakfast

Customer review rating 4.1/5

C.'s Couples - 09/03/2019 Confirmed reviews ALL

+ Bed,Shower,Breakfast (Including fresh ground coffee),€70 including breakfast=OK,Staff Friendly. - Rooms very small,Rooms a bit out dated,TV no English.

Satisfied

Customer review rating 4.1/5

Zoran M. Business - 22/12/2018 Confirmed reviews ALL

Room cleanness, restaurant, hotel position, service, personnel, all was very good. Only issue that I could lament is service for payment with credit cards. I found that it fails frequently with VISA and/or Master card, regardless. Several times cards were rejected even though all was OK with them. I've even double checked with the bank, and according to rejected transaction reports, cards provider concluded that rejections were due to unreliable communication between POS and banks. It would be therefore good if somehow this glitch get attended and fixed. Best regards Zoran M.

Safe pair of hands

Customer review rating 4.1/5

David K. Couples - 10/10/2018 Confirmed reviews ALL

No frills, nothing to complain about except the lack of fresh coffee, instant does not count!

A good two night stay

TripAdvisor rating 3.5/5

suet385 Couples - 07/10/2018 TripAdvisor review

A good standard Ibis with a lovely breakfast and pool.Staff friendly and helpful.Welcome drink(s) good, and bar service spot on.Large free car park.Easy walking distance to KFC / Mcd and a LidiEnjoyed our stay and will return if in area.

Customer review rating 4.1/5

Anonymous Families - 03/09/2018 Confirmed reviews ALL

Ensemble correct

A Great Hotel and Pool

Customer review rating 4.1/5

Douglas M. Couples - 11/08/2018 Confirmed reviews ALL

The hotel and pool and carpark are all great, plus the staff are excellent. Not far to the old city by foot or drive as parking is easy. We enjoyed our stay immensely.

Third time here... but also the last time

TripAdvisor rating 3.5/5

jwj599 Couples - 10/07/2018 TripAdvisor review

This is the third time we visit this hotel in the last years (always during the rencontres), upon arrival (pre-paid and booked at the accorhotels site) we were told that breakfast was not includedin our booking... showing our reservation where it was clearly stated this solved that problem. As silver member, we didn't get our welcome drink voucher (not that we felt very welcome at all so that matches the experience). Breakfast, bed and bar/restaurant staff are all very competent, friendly and service minded. No complaints at all, but the rooms... they really need a general overhaul asap (the elevator installation was a nice start, but it seems that was all being renovated), rooms have dirty carpets, stains on all walls, screws and nails sticking out from bedside lamps, wall etc. Cracks on the desk, in general worth 1 star maximum. Asking for a late checkout (again, as silver member) was possible until 1.00 pm as the hotel was quite full. Not a real late checkout but full is full so understandable. Too bad, that when checking that I was able to book at least 3 rooms for the same day arrival so full is not-so-full but we decided anyway to leave earlier instead of discussing this anymore. Upon checkout: wrong bar charges... no surprise as the person manning the bar at night just makes notes and apparently they enter charges the next day.. with errors. After this was solved we left... the night before our stay we stayed in the Ibis Budget/Styles Palais de Congres in Arles as this Ibis had to place.. to be honest: it's much better with reception staff more competent. I ma happy that all our Accorhotel experiences in general are good and that this is an exception, but management should make changes.

Overnight stay in Arles

TripAdvisor rating 3.5/5

Trip280287 Couples - 09/07/2018 TripAdvisor review

This was our first trip to Arles so fist time we stayed at this hotel. As usual for an IBIS the hotel was very welcoming and the room was clean and tidy with a new comfortable bed. Food was good and well priced and even though we did not use it had a clean and tidy outdoor area with swimming pool. Only criticism was the walk to the centre of Alres from the hotel was a long way especially as the temperature was very high.

Friendly staff

Customer review rating 4.1/5

Anonymous Solo - 01/07/2018 Confirmed reviews ALL

All of the staff at the hotel were helpful and friendly from check-in to dining to the housekeeping.

The Room was very nice and clean, staff were helpful.

Customer review rating 4.1/5

Derek Couples - 15/06/2018 Confirmed reviews ALL

We choose IBIS hotels because we know what we are going to get, a nice room and bed. We had a meal in the restaurant as we arrived late and the menu was ok for me but my wife is vegatarian but eats fish and there was hardly anything she could eat and ended up with two starters as a main meal, so i think the menu needs looking at for a more wider choice.

Room was fine, restaurant not so good

Customer review rating 4.1/5

Peter B. Couples - 11/06/2018 Confirmed reviews ALL

The room facilities were quite acceptable. Unfortunately, the restaurant was not so good. Only one vegetarian starter choice and no main vegetarian course. Service was extremely slow (30 minutes wait from main course to dessert) though here was only one member of staff who was working hard to keep up. Breakfast was confusing with items in different places needing a search to find them.

Not as good as it could have been.

Customer review rating 4.1/5

Anonymous Couples - 29/09/2017 Confirmed reviews ALL

First of all the room was so small there was not room for a suitcase of any size. We were unable to sleep because our room was full of mosquitoes. At 1.30 am we asked reception for some fly spray but none was available. We were told that as we were in the Camargue we had to expect a lot of mosquitoes, but much could be done to help. Fly screens at the window or even just a net curtain would certainly help. We were given some insect repellent to use which may have helped a bit.

Room and staff were fine, dining was a disappointment

Customer review rating 4.1/5

Peter B. Couples - 18/09/2017 Confirmed reviews ALL

Reception was problem-free, room was perfectly acceptable. Unfortunately, a large group using the restaurant at the same time as us meant that our food was delayed and cold when it arrived. My meal had to be returned to be reheated, though, even then, it was not as it should be. My wife's was lukewarm. Not the standard that we have come to expect at this hotel.

Excellent staff

Customer review rating 4.1/5

The R. F. Couples - 29/08/2017 Confirmed reviews ALL

From check in to check out the staff were friendly efficient and went out of their way to ensure our stay was a good one. Public areas were smart, welcoming, the outside pool area looked good, tempting us out there but time was short do we didn't get the opportunity to try it. The bedroom areas were tired and badly in need of refreshing. The room was smallish but adequate for our overnight stay. We booked the inclusive dinner bed and breakfast package as we were driving long distances and were very pleased with both dinner and breakfast. Loved the idea that I could cook my boiled eggs myself so I got them just right! Close to the city centre and even closer to supermarkets.

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