Hotel - ibis Cambrai
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cambrai Hotel

3.5/5 344 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • French
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Web corner
  • Copy/print service available
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Hotel location

Your meetings and events

ibis Cambrai Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FUSCHIA 8 m2 3 m 10 6 6 6 0
IBISCUS 22 m2 3 m 20 10 10 10 0
MAGNOLIA 22 m2 3 m 20 10 10 10 0
IBISCUS + MAGNOLIA 44 m2 3 m 40 25 25 30 0

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 52 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 1,300 reviews

Our guest reviews for
ibis Cambrai

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 344 reviews
James D. Couples - 24/01/2020 Confirmed reviews ALL
« Poor food and service »

Our meal was warm not hot and did not meet the explanation on the menu when we told reception she was not interested. I have stayed many times at Cambrai both with my wife and also with friends the hotel has always been friendly and helpful but since it has been refurbished it now seems to have changed. We would no longer stay at Cambrai but find an other Ibis hotel to stay at. We stayed at Ibis Chalon-en- Champargne on the 21 of January and were again very pleased with both the service and food. We will still use the Ibis hotels as we normally have good value for money. James D.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you for taking the time to tell us about your experience at the ibis Cambrai. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I would be very pleased to speak with you about your stay, and I invite you to contact me either by this e-mail or by phone at +33 3 27 82 99 88. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Christophe Bachelet General manager

Haynest Couples - 10/01/2020 TripAdvisor review
« OK for a short stay »

A good hotel on the outskirts of Cambrai, which was well placed for our needs. Our room was comfortable, clean and quiet. However, although both the windows seemed to be closed, there was a howling gale coming through and with no instructions on how to use the heater, the room remained cold throughout our stay. The warmth quality of the duvet was good enough to make up for this! The breakfast selection was of the usual Ibis good standard with plenty of choice and was actively replenished. The only down-side was that the restaurant doesn't seem to operate every day. We made use of a very good Portuguese restaurant (O Nazareno) at the end of the hotel access road on our first night. On our second night, the Ibis restaurant was available and we were able to enjoy a good, well presented meal.

Anonymous Couples - 31/12/2019 Confirmed reviews ALL
« RAS »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cambrai. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Catherina R. Families - 31/12/2019 Confirmed reviews ALL
« Charged twice for stay »

My stay was ok. The room was smelly. I have been charged twice for this stay and will have to get a refund arranged. This is a real hassle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R., I really thank you for your comment after your stay. I am surprised you write that you have been charged twice. We double checked and we have only one paiment for your stay. We usaually do authorization on credit cards on arrival day, but this does not charge the card. This authorization has been closed by our staff few days after your departure. We also have a second booking for your, you come back tomorrow at our hotel. That reservation is already paid, you did it directly threw the website. Be sure we all remain at your disposal to clarify any question you may have, and we hope you will enjoy your next stop. With our best regards.

Chris Couples - 10/12/2019 Confirmed reviews ALL
« Cjw »

Very quiet, rooms have been remodeled and are very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE J., We very much appreciate your comments regarding your stay at the ibis Cambrai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

D. Business - 05/12/2019 Confirmed reviews ALL

Personnel sympa !

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cambrai. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Pascal Business - 03/12/2019 Confirmed reviews ALL
« RAS »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cambrai. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Michael V. Couples - 26/10/2019 Confirmed reviews ALL
« Very comfortable »

We went to visit the small village of Masnières nearby. In this town over 300 men from our tiny island were killed on one day in November 1917. So we had a pleasant surprise at the Ibis as the hall carpets featured a wonderful red poppy design. The hotel room was good value, clean and a fine shower room. Evening Meal and breakfast very tasty. Smiling happy staff and adequate car park.

R M. Couples - 21/10/2019 Confirmed reviews ALL
« Satisfactory stop over. »

Typical Ibis, not great but not bad either. Rooms OK, restaurant adequate, staffing as usual at Ibis, minimal. Good location for motorway but a car ride out of city centre.

David B. Couples - 17/10/2019 Confirmed reviews ALL
« My stay was okay, but administration was bad. »

When I paid my bill the receptionist could not find the bill for my dinner, so I paid for the room only and said if the meal bill was found it could be emailed to me. It has since been emailed and I have since sent a cheque.I then found that Ibis had also taken the room amount from my UK credit card. I have reported this to my UK bank and they are dealing with this. I tried to telephone the hotel regarding this problem but was told on two occasions that nobody spoke English. Not very satisfied.

Anonymous Couples - 25/09/2019 Confirmed reviews ALL
« Could be better »

Night hostess nice , day hostess not very kind. The room was not cleaned properly Breakfast ok.

Stephen G. Business - 20/09/2019 Confirmed reviews ALL
« Friendly staff, clean rooms, and quiet »

Very good, as usual, BUT, the size of bath towels is baffling. I’m not a big person and they are very small, even for me. How a larger person manages intrigues me.

S. Couples - 02/09/2019 Confirmed reviews ALL
« Convenient stop-over en route to Calais »

Pleasant stay. Clean room. Food adequate.

James Families - 14/08/2019 Confirmed reviews ALL
« Quite Adequate »

In Room 101, 7-12 August 2019, mentioned about toilet seat not staying up. It was not fixed within 15 minutes as supposedly stated on the card in the room. So what are you going to do about my complaint? Some monetary refund for the ridiculous discomfort. Otherwise the stay was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES D., Thank you for taking the time to tell us about your experience at the ibis Cambrai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Clark F. Couples - 06/08/2019 Confirmed reviews ALL
« Very friendly and helpful staff »

We enjoyed our stay in this hotel because the room was comfortable, the staff were friendly and the food was good and the chef cooperated to make sure my wife had good vegetarian meals every evening for the 3 days of our holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLARK F., We very much appreciate your comments regarding your stay at the ibis Cambrai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 29/07/2019 Confirmed reviews ALL
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr BRONWEN S., We very much appreciate your comments regarding your stay at the ibis Cambrai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 27/06/2019 TripAdvisor review
« A convenient stop over on Route to Switzerland »

We enjoyed our stay at this hotel it was convenient on our route to Switzerland & Italy. The reception lady Fanny was very helpful also we enjoyed an evening meal here . The bed was very comfortable. .

Anthony H. Couples - 25/06/2019 Confirmed reviews ALL
« An enjoyable stay on our way to Switzerland Italy »

After a long drive from northern England we had a welcome stop over at the Ibis Cambtai .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY H., We very much appreciate your comments regarding your stay at the ibis Cambrai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 19/06/2019 Confirmed reviews ALL
« Average »

Staff ordering on being rude whether this was because we were English and there were some English youth football teams and their families and they appeared quite rowdy we felt the staff presumed we were with them when that was not the case. So not a particularly nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL W., Thank you for taking the time to tell us about your experience at the ibis Cambrai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Robert P. Couples - 18/06/2019 Confirmed reviews ALL
« Comfortable overnight stay »

We stayed here overnight en route to Germany. We were looking for a simple, comfortable overnight stay reasonably near the channel port. This satisfied our requirements!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT P., We very much appreciate your comments regarding your stay at the ibis Cambrai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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