ibis Senlis Hotel 3 stars

Great location, friendly staff, good night sleep.

i'm a very regular & loyal customer from Accor - overall fine & good as usually with Ibis / accor, but this time the internet was a disaster, during a 3-days stay, the connection was extremely poor and despite a few complaints to the front-staff, nothing improved, you may expect from Accor a faster solution,

Room fine and bed comfortable. HOWEVER we dined at the Campanile next door as we sat for 15 minutes without being asked if we would like a drink, even water ... the restaurant only had three tables of guests.

comfortable! kind and relaxable!

Modern, clean rooms. Outside the town but easy access to CDG airport. Typical Ibis standard - small rooms but quite well equipped. Almost paid twice for the room as the staff didn't check whether my card had already been debited.

Typical Ibis, simple and standard, with efficient service.

Service: 10/10 Room: quality for price aligned Restaurant: n/a Bar: should be located somewhere else, feel really like a waiting area

Very pleased with the room but went to the restaurant for a meal eventually got served but no salad start and no water came . The food was very good.

The hotel room was comfortable (in particular the beds) but the bathroom was not very pleasant since the shower outflow was obstructed, which I signaled at the reception the next day.

The rooms are good and they follow up your special requests.

The hotel, and staff were absolutely fine and what I would expect from an Ibis. The real disappointment was the Courtpaille Restaurant which we walked through to, from the hotel. We had a dreadful meal and dreadful service. For example, the menu stated "Les Oeufs Meurette. The illustration on the menu showed two eggs. However, what was served was one egg which was cold. I sent the "La Oeuf" back and asked for the dish to be served properly. All I got back was the same egg which had been put in a microwave to heat it up. Not acceptable! From then on, the staff did not want to engage and the whole meal was a complete disaster, overcooked gesiers…. etc etc. Then we were over charged when we requested the bill and there was no apology for this. It really was not what we would normally expect from anything associated with an Ibis.

There must have been a wedding party staying on the Saturday night as door banging and loud voices continued until about 4 in the morning. Sunday morning breakfast was also extremely busy but your staff coped well. Sunday night was quiet thank goodness.

We stay here on our way to Paris as it's just a short detour from the motorway. Staff always friendly and helpful, rooms small but always clean. Grill Courtepaille restaurant next door serves decent food at a reasonable price.

Pleasant and friendly stay. Enough parking. The grill place next door (Courtepaille) is definitely recommended. Had a drink in the evening and wanted to put it on the room bill.... the staff first said that it is only possible for guest staying two nights or more... but since I am a registered Accor customer... it was ok.

fine