ibis Aix-en-Provence Hotel

OKish. Room spacious but shabby. Discovered during the night the air conditioning was not working so although bed was comfortable it was too hot too sleep. Bathroom especially the toilet could have done with a better clean. Evening menu unappealing and seemed to include bought in items, but no where else to eat close by. ‘Trendy’ réception area was fairly relaxing but I would expect a 3 * hotel to have complementary chilled water as a minimum requirement, would have been very welcome after a hot night with no air con.. Breakfast is expensive. Would have welcomed mini breakfast of coffee and croissant only, to eat in or takeaway. Have stayed in other Ibis hotels where guests are able to take a free coffee for the onward journey, whether or not they pay for a full breakfast. Not here! This hotel is overpriced and offers limited facilities for guests’ comfort. I don’t think many clients on a short overnight stop would use the piscine, which I am sure is the only reason the hotel was awarded three stars. I would not use this hotel again if there were a better alternative. It is not convenient for the city centre.

Very helpful reception staff provided comfortable stay.Only the bathroom was a little tired and smell from toilet or drain was a little disturbing.

No frills, but functional clean and comfortable accommodation with enthusiastic staff even at 10 pm when we arrived. Efficient friendly check in. self service style breakfast was excellent. A pleasure to have stayed there overnight.

Clean and comfortable room. Efficient and friendly staff. Excellent Breakfast.

Wonderful service

Although not exactly within walking distance of the town, I have stayed here many times because it affords plenty of space, pool, grass, easy parking, etc. and is particularly convenient if you travel with pets, as I do. The staff is always very friendly, amenities always clean and well maintained, and lately has no hassle wi fi. Breakfast is more or less standard in all Ibis hotels, and for the price cannot be faulted. Altogether a great package.

Ok - room ok, bed comfortable, breakfast chaotic!

I like the comfy room and the food in the restaurant.

Good

it was great. however the dinner menu can be improved. pasta was not so great. hence, we try to eat outside the hotel for dinner. Breakfast was great, hence we eat in the hotel every morning.

convivial

On the whole we had a lovely time. It was spoiled by the fact that there was no hot water on our last morning and we had a long drive to Chalon sir Soane. My husband went to reception at around 8am and was told that ot wouldn’t be fixed until the afternoon.

Nice stay. Staff was helpful. Rooms a bit tight but overall good value. Good location.

Great stay for 1-2 nights. Very nice and helpful staff. English is spoken And understood. Rooms are nice and efficient. Pool area was very nice and clean. Sufficient and easy parking made this choice attractive also. The bus was a pleasant surprise at the end of the driveway with easy access to the Aix neighborhoods and Saturday market.