ibis Abidjan Plateau Hotel 3 stars

Customer review rating 3.6/5 1,318 reviews

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ibis Abidjan Plateau
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+ 16 Services

Hotel extras

  • Near administrations

  • International and local restaurant

  • St. Paul's Cathedral a 10-minute walk

  • Airport 30 minutes away

  • WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Abidjan Plateau

7, boulevard Roume
04 BP 1185
ABIDJAN PLATEAU 04
1185 abidjan
ivory coast

Tel: +2252720301600

Fax: (+225)2720217875

Check-in from 12h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY At 10km / 6.25 miles - Shuttle free

  • By car

    AUTOROUTE DU NORD At 10km / 6.25 miles

GPS :5.3268, -4.022977

Congress centre

  • PALAIS DES CONGRES COCODY 8.0 km / 5.0 mi

Hotel services

RESTAURANT Non contractual photo

Savor your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 190 rooms
    • One room for people with reduced mobility
    • No family room
    • 32 connecting rooms
    • 24 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Elevator to all floor
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • ABJ
    • FELIX HOUPHOUET BOIGNY
  • UNDERGROUND PARKING
    • On site
    • 22 parking spaces
    • Private
Family
  • Equipements for children
    • Bottle Warmer

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 35 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Abidjan Plateau

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

1,318 reviews

TripAdvisor Rating 3.0/5

393 reviews

Location was good

Customer review rating 3.5/5

Anonymous Business - 01/10/2021 Confirmed reviews ALL

I have followings points. 1.First time ,i did not find the TEA/Coffee inside room. I always used to get in Hotel IBIS in west Africa counties. 2. No bottled water inside room. This is normal in all hotel. 3. On Accor site ,for night price was mentioned USD 635.61 (353,400 CFA). However when i reached hotel and pay by USD cash, they have collected USD 692.94. They told 1USD = 510CFA. This was strange for me.

Dear Anil M., I want to tell you that we attach great importance to your return. Sorry that the service and delivery did not meet your expectations. In fact, according to Ibis standards, there is neither water no kettle in the rooms. Thank you for the message. We strive to take advantage of your opinion in a process of continuous improvement. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Very well located

Customer review rating 5.0/5

David K. Business - 30/06/2021 Confirmed reviews ALL

Excellent

Dear david K., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Not too happy with

Customer review rating 2.0/5

Anonymous Couples - 24/05/2021 Confirmed reviews ALL

Room smelled moldy, carpet was sticky and bathroom was outdated

Dear Aly T., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in the room and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Not good at all

Customer review rating 0.5/5

Aa Solo - 14/05/2021 Confirmed reviews ALL

The hotel reception lady was nice. However, the sheets weren’t clean, room air conditioning was really bad, the bathroom smelled of urine.

Dear Adebukola A., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Great

Customer review rating 5.0/5

Emmanuel A. S. Business - 09/05/2021 Confirmed reviews ALL

Its been a great stay so far

Dear Emmanuel A., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Well located

Customer review rating 3.0/5

Eleanor B. Business - 25/04/2021 Confirmed reviews ALL

I had quite a good time in your hotel. The only issue l had was with the food. We were served the same meal for breakfast, lunch and supper and l hope you will look at that and change it for other visitors.

Dear Eleanor Kakra B., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience about the menu did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sure that this feedback will serve as to serve you better and strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Well located, it was nice been at Hotel Ibis

Customer review rating 4.5/5

Mohammed M. D. F. L. Friends - 04/04/2021 Confirmed reviews ALL

It was nice been with you guys at Hotel Ibis. The atmosphere was very conducive. You have to employ people that speaks both English and French, because not everyone that goes at hotel Ibis speak French. I really found it difficult in interacting with your workforce. It was nice been with you guys.

Dear Mohammed D., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Well located

Customer review rating 3.5/5

D. J. Business - 09/03/2021 Confirmed reviews ALL

All issues settled immediately, quite quick.

Dear J. D., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback about our location. I am sure that this feedback will serve as an encouragement to all of customer to book in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

RAS

Customer review rating 4.0/5

Kinnoude A. V. Business - 10/01/2021 Confirmed reviews ALL

RAS

Dear Mister V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

comfortable and just what one needs

Customer review rating 4.0/5

Genco S. Business - 15/12/2020 Confirmed reviews ALL

excellent bed and good service. food is fine enough and kitchen service is excellent

Dear Genco S., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Just good for me to achieve the purpose for which I was in Abidjan for.

Customer review rating 3.5/5

Ekpei U. Business - 25/10/2020 Confirmed reviews ALL

Worthwhile!

Dear Ekpei U., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Good stay

Customer review rating 3.5/5

O. G. Business - 18/10/2020 Confirmed reviews ALL

Memorable, i love to come again

Dear G. O., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

NOT SO GOOD LIKE BEFORE

Customer review rating 2.0/5

Rajesh A. Business - 29/09/2020 Confirmed reviews ALL

ROOMS WERE NOT KEPT CLEAN NO LAUNDRY SERVICE DURING MY STAY FOR 3 DAYS

Dear Rajesh A., Thank you for taking the time to tell us about your experience at the ibis Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Good location in business district, but property facilities need improvement

TripAdvisor rating 3.0/5

shan29 Business - 29/09/2020 TripAdvisor review

Very good location in Plateau- nearby to most business houses and corporates. But Hotel interior and exterior needs major renovation works. The rooms need fresh coats of paint and toilets need to be refurbished. Front desk always have one person only and he/she is overcrowded. Need 2 people there- at least one dedicated for premium Accor members. At the time of booking, the Accor app showed free airport shuttle but actually no shuttle service was provided- which is inconvenient.

Dear shan29, We thank you for the advice that you have left and are sorry that the services did not live up to your expectations. Rest assured, renovations are planned. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Looking forward to your next stay. sincerely yours,

Well located

Customer review rating 3.5/5

Kkiambe Business - 12/03/2020 Confirmed reviews ALL

Great experience. Loved the hospitality from the staff.

Dear KEVIN KIAMBE A., We very much appreciate your comments regarding your stay at the ibis Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Poor internet services

TripAdvisor rating 3.0/5

Vacationer453629 Business - 20/10/2019 TripAdvisor review

Excellent location, excellent breakfast and dinner , but very disappointing the internet was very poor in the rooms. At least my room on the fourth floor. I reported to the receptionist twice but no any improvement.

Dear Vacationer453629, We thank you for choosing the ibis Plateau for your stay in Abidjan and for your comment. We are very sorry that the Internet browsing did not live up to your expectations. Since then, Internet speed has been revised upwards for the happiness of our customers that you are. We hope to see you again soon to test the quality of our internet connection again.

No surprises

TripAdvisor rating 4.0/5

HarriCanada Business - 09/10/2019 TripAdvisor review

Very often for my business travels, I like to stay the first days in a new country in the IBIS because there is no surprise and you know what you pay for. Their motto is "function before luxury" and the price-quality ratio is quite good. Generally, I enjoy their breakfasts. The only negative side: They have no room service.

Good Location

TripAdvisor rating 3.0/5

africaatui Business - 22/09/2019 TripAdvisor review

The facility is the standard of Ibis. The room is simple and good enough against the cost. I'm not satisfied only with WIFI speed. They have Canal Plus including sport channel, and it was very good for me to watch UEFA Champions league at the room. But I'm not sure if we can watch English premier league. If they have the hot water kettle with tea/caffee set and the refrigerator in the room , it is very good.

disappointing

TripAdvisor rating 2.0/5

Alain K Solo travel - 03/07/2019 TripAdvisor review

The hotel location is in the center and have access to most of the services and good restaurant. My disappointment was mostly around the hotel maintenance. It looks pretty old and didn't feel like i was getting my money worth. The staff was pretty cold as well, no smiles nor much interaction.

so so

TripAdvisor rating 3.0/5

merdal2018 Business - 05/02/2018 TripAdvisor review

booking.com price and hotel price should be checked before to make any reservation . don't trust your loyalty card . hotel is really old but clean , breakfast and restaurant is not bad . lobby is like a shopping mall , people are coming to sell everything ...

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