ibis Koeln Am Dom Hotel 2 stars

We travel by train a lot in the EU. In Koln, we always use this hotel as you do not even have to leave the stn - an entrance is right under platform one (you have to ring the bell to get the door to open). Right next to the Dom, close to all the shops, restaurants etc etc it is a bit of a nugget to be honest. When we first stayed years ago, I wrote "Was Wary" - but, have no doubt, this hotel is clean, secure and has excellent staff who know their stuff. B/fast is very good by Ibis standards and well run. Of note, rooms on floors 1 to 3 have a view of the Dom (if you stretch your neck!), four... does not! Bottom line - use this hotel - esp if you are traveling by train.

Great location and very quite considering the position. Good value and would stay here again.

Good service and excellent position

i appreciated the quick check-in and check out thanks to the online application. The room was small and quite old, expecially the bathroom. Considering that this was at a cost above 220€ per night I would not recommned this hotel.

Good hotel, great location and friendly staff.

We really enjoyed our 3 night stay at Ibis near the Koln Cathedral and main railway station. Our room was very clean, bed comfortable and staff friendly and helpful, thank you Tim. The position of this Ibis is excellent, we walked easily, to major attractions the city has to offer. We had a buffet breakfast each morning, on the first floor, which was plentiful with a variety of hot and cold dishes.

Nice hotel inthe centre of everything 1 minute from train station

nice frenziedly staff and checkout was easy

Like any Ibis hotel. Comfortable, clean, soulless....

Seamless service and, importantly, a very comfortable and clean room. Will book again.

Stop over to see again the Dom. The hotel location was perfect for that purpose. A small negative pount is the unavailability of parking nor a place to drop of bags. The staff was less than helpful with the situation

I had stayed in IBIS Hotels both in Nuremberg & Cologne, and I am sad to say that this particular Hotel is the worst experience I had ever encountered in whole duration of my Europe trip (including all my previous Europe trip stays). It really left me with bad taste for Accor Hotels in Germany. I was in Nuremberg and I thought that IBIS Hotel was bad, this is even worst. The staffs here are totally "unprofessional" and does not live up to the standard & recognition that ACCOR is an INTERNATIONAL HOTEL GROUP WITH PRESENCE ALL OVER THE WORLD INCLUDING ASIA, with an extremely STRONG PRESENCE IN ASIA. ....ACCOR Group is not some local domestic or family run hotel chain. If the staff at IBIS KOELN AM DOM HOTEL cannot get a grasp of ACCOR hotel concept and have clear understanding of what kind of establishment they are working for.......they should just quit and AVOID spoiling ACCOR’s name. I am a vivid ACCOR member and I hold a Platinum status, and I know what I am talking about & I totally understand ACCOR’s concept……Do you gals in the reception know what you are doing or understand ACCOR’s concept??? Racism, and been utterly rude & disrespectful to Accor Hotel guest and members are definitely NOT one of them. The only person worth mentioning here is the “hardworking & professional” elderly attendant lady at the breakfast lounge, it is because of her that I would not consider my above statements as Germany’s general culture……and the overall 1 star is meant for this elderly lady!!! The rest are rated as I perceived for respective categories.

Excellent rate price/quality

Staff friendly, check in easy, (I checked in online before arrival), room nice with views of Cathedral. Location great, could nip down into train station for snacks. Only downside was no tea making facility in room and bed hard.

Location best as it’s in the train station and next to cathedral, staff friendly, room clean and warm and mist important quiet, breakfast good, coffee machine great.