ibis Rouen Parc des Expos Zénith Hotel 3 stars

We have been using this hotel as our stop over for many year and have always been very happy with the quality and service and have said so in our revues. However on our latest stop over on the 15th March 2020, we were very disappointed. We had no hot water, only 1 bath towel (not enough for 2 persons) and we asked for a room overlooking the rear car park, but were given one elsewhere. We realise that there is a crisis at the moment, but COVID 19 has no real bearing on the problems we experienced! I feel sorry to give this revue, but I'm afraid it needed saying.

very hospitible, friendly staff, knowleable and well trained, brilliant buffet breakfast selection, pity only microwave able snacks thereafter, however very good restaurant almost adjacent to the hotel. Only mention the mattress on my single bed was highly mobile, comfortable but mobile! Housekeeping very diligent.. For a 3 star i give it 4.5.

warm meet and greet reception. helpfull staff who allow you to proceed at your own pace.

Basic Ibis. Feel that the rooms are in need of refurbishment.

Travelling quite frequently between SW France and Northern UK, the journey is long, so we find the best way to break up the journey is with a stop over approximately half way. We have tried various other hotels, but find that Ibis Zenith meets all of our requirements, certainly a more pleasant night than at Calais, which has become too manic.

We had a great time. The hotel is right on the bus line into Rouen and the cost of the bus was cheap. The hotel was clean, the service and staff were very good and freindly. The restaurant right next to the hotel eas great value and very freindly also.

We often stopover in Rouen en route to Poitou. We have stayed in various Campaniles, the city centre Mercure , but this was the first time in the Ibis. This location works when we are heading south the next day, because we are already through Rouen.

We stay a about 4 times a year. Always just as we expect. My husband had a hospital appointment in England so had to change our booking. No problem. Even though girl did not speak good English. She understood my basic French.

Although a bit out it was on a regular bus route to Rouen centre. The hotel was good value. The rooms were reasonably appointed with a very comfortable bed. Staff were helpful and the general service level was very good. Breakfast was more than adequate. An ideal overnight stopover.

Friendly staff who are always pleasant.

Overall it was good. The location was good for a stop off en route back to England and it was great to have a secure car park. The only issue was that the window in one of the rooms wouldn't open and it was an extremely hot night. As there didn't appear to be any air conditioning, this made it an uncomfortable night.

Arrived after long car journey. Staff very friendly and spoke to us in English. No restaurant but staff directed us to one across the road which was excellent. Room comfortable an quite. We left early before breakfast and a smile from the receptionist would have been nice. No such luck.

Geographically it is great as we had to walk the dog and there is a forest nearby. There are restaurants at the other hotels for the evening and a great breakfast at the IBIS which prepared us for the long journey ahead. Your staff even let us fill up a small flask with coffee to help us with the eight hour drive ahead of us. We will stay at IBIS Zenith next year, and have breakfast.

Very comfortable bed,and a good restaraunt walking distance away. secur parking area and very good reception.and nice breakfast.

Very comfortable, excellent staff and quite easy to find. Very good proxmity to a Courtpaiile restaurant.