Mercure Hotel Duisburg City

Customer review rating 4.2/5 2,939 reviews

Mercure Hotel Duisburg City
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+ 25 Services

Hotel extras

  • 162 newly renovated rooms with new air conditioning systems

  • Indoor swimming pool and sauna for relaxation

  • Just 300m from Duisburg central station

  • City location with many shopping opportunities

  • Easily accessible location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre (Nearby)
  • Sauna
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machinePaying
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Hotel Duisburg City

Landfermann Strasse 20
47051
duisburg
germany

Tel: +49203300030

Fax: (+49)203/30003555

Check-in from 15h00

Check out up to 12h00

  • U79 :  U79 HAUPTBAHNHOF

  • S1, S2 :  S1, S2 HAUPTBAHNHOF

  • By plane

    DUESSELDORF At 25km / 15.54 miles

  • By car

    DU ZENTRUM/DUISSERN At 0.3km / 0.19 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :51.433406, 6.773823

Companies

  • ALLTOURS 1.2 km / 0.75 mi
  • BREMER UND LEGUIL 0.3 km / 0.19 mi
  • CITICORP VERWALTUNG 0.3 km / 0.19 mi
  • HANIEL 5.0 km / 3.11 mi
  • KLOECKNER 0.5 km / 0.31 mi
  • MANNESMANN DEMAG 4.0 km / 2.49 mi
  • THYSSENKRUPP 10.0 km / 6.21 mi
  • TRANE DEUTSCHLAND 5.0 km / 3.11 mi
Companies

Your meetings and events

The perfect setting your business or private event: The six meeting and event rooms at the Mercure Duisburg business and conference hotel meet the latest technology and service standards.All meeting rooms are equipped with air conditioning and free WIFI so that you can connect to the outside world, while natural light creates a pleasant atmosphere.The rooms, which can be configured to your needs, offer space for up to 240 participants. Whether you are planning a business event or a private function, our experienced convention team is always on hand to offer advice and support.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Meeting room

  • Video camera

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

At the 4-star Mercure Hotel Duisburg City you choose from Standard rooms with double or queen beds, Superior rooms with queen beds and Privilege rooms with queen beds. All 162 rooms have air conditioning and free Wi-Fi. Two children up to the age of 16 stay for free. Pets are welcome for a fee of €10 per night. Our laundry and ironing service takes care of all your clothing and laundry needs.

Standard Room with a double bed and a sofa

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with one queen-size bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

MARINA CLUB

Type of cuisine: International

Dear guests, due to the current situation, our restaurant is temporarily closed. Thank you for your understanding.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARINA LOUNGE

Non contractual photo

Dear guests, due to the current situation, our bar is temporarily closed. Thank you for your understanding.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Duisburg City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,939 reviews

tripadvisor

TripAdvisor Rating 3.5/5

850 reviews

LOCATION OK

Customer review rating 4.2/5

Mr A. D. Business - 22/10/2020 Confirmed reviews ALL

Location was ok, breakfast and room were sub standard

Lockdown changed a lot

Customer review rating 4.2/5

Anonymous Solo - 18/10/2020 Confirmed reviews ALL

Being a frequent guest in recent years the first stay after lockdown was interesting: restaurant and bar closed and limitation to breakfast menu due to COVID-19 tackling, the pool was closed due technical issues and on one occasion only Luke warm water for a shower. As for breakfast no hot food, limited choice for bread/rolls, etc. Disappointed as I have experienced the full menu in the past.

Very clean and comfortable

Customer review rating 4.2/5

Christophe W. Business - 29/09/2020 Confirmed reviews ALL

Everything was prepared. Friendly welcome and high quality room

Great stopover, in easy reach of the motorway network.

Customer review rating 4.2/5

Gabe R. Families - 26/09/2020 Confirmed reviews ALL

As expected the Mercure was very clean and felt extremely COVID19 safe. However, for the first time ever in a Mercure, I was totally disappointed with the breakfast. I know that there are changes because of the pandemic but I came away thinking that it had been a wasted spend and we could have done better in a cafe. Not the value for money I would usually expect from the Accor group.

professioneel

Customer review rating 4.2/5

Donald Business - 22/09/2020 Confirmed reviews ALL

professioneel

Well located

Customer review rating 4.2/5

Anonymous Couples - 20/09/2020 Confirmed reviews ALL

Pleasant stay in a well located hotel. Hassle free.

It was ok...

Customer review rating 4.2/5

Sean Families - 31/08/2020 Confirmed reviews ALL

Found the hotel in the centre, parking is in the shopping centre car park. Went to the reception where the lady spoke at me at 100mph and I had to ask her to slow down, eventually we were told that the swimming pool was out of action due to a “technical issue”. The room on the first floor was ok...the carpets outside are very red and very very worn it looks very depressing so could do with brightening up. Don’t look outside your windows from the room to the internal courtyard as when we did it was just filled with beer bottles thrown out of rooms along with other left rubbish. We ate locally which was fine and the beds were comfortable enough. Breakfast the following morning was no very organised, coffee machines not working, water not hot, very few cereals and only one staff member in at 7am. Lastly the car park machine only takes coins and not cards so make sure you have 10 euro in change As we said for the purpose of our stay it was ok but I wouldn’t want to spend more than one night there

Corona killer

Customer review rating 4.2/5

Frans Families - 31/08/2020 Confirmed reviews ALL

Mercure Duisburg City hotel is an example how to follow the corona rules in an elegant way so that everybody feels comfortable. ....

poor quality

Customer review rating 4.2/5

Anonymous Couples - 30/08/2020 Confirmed reviews ALL

wa have paid for a high gamme of accors:mercure and: no housekeeping of the room, because of covid-19 restrictions but not explained during check in, nobody proposed us to look for new towels at the reception. very poor english communication from people in the reception swimming pool out of service so at the end we could have paid for a simple ibis or ibis budget and get the same standard but twice cheaper very disappointing experience

Excellent Stay thanks to the very helpful manager and staff

Customer review rating 4.2/5

Efw -. S. Couples - 05/08/2020 Confirmed reviews ALL

Having cycled from Basel to Duisburg and encountering several hotels that were NOT equipped for people travelling with bicycles it was a relief to have the hotel manager and the staff ensure we had a safe place to keep our bikes other than outside. All of the staff were very helpful and friendly especially at breakfast and the reception staff. Will be my choice the next time in Duisburg

Very good location

Customer review rating 4.2/5

Juan Business - 16/07/2020 Confirmed reviews ALL

The hotel is located nicely at the town center, very close tot he Duisburg Market and few shopping centers. There is parking available for EUR10/24 hrs for hotel guests.

Dear Juan L., we very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City and are happy that you liked our location and central City position. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

Always enjoyable

Customer review rating 4.2/5

Artnock Solo - 14/03/2020 Confirmed reviews ALL

Not too far from the station, though not quite as convenient as in the Novotel days,when one could enter direct from the shopping centre. Comfortable room, good TV and WiFi, pleasant welcome, decent breakfast and enjoyable, if slightly pricey, evening meal.

Dear Ian G., we very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

One night in Duisburg

Customer review rating 4.2/5

R S. Families - 26/02/2020 Confirmed reviews ALL

Hotel was superb, great room, helpful staff and a good breakfast.

Dear Richard S., we very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City and are happy that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

Goed stay

Customer review rating 4.2/5

Heather M. Solo - 18/02/2020 Confirmed reviews ALL

The room was nice and check in friendly

Dear Heather M., we very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

friendly but not the best quality

Customer review rating 4.2/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

The Hotel staff is very friendly. Reception is well organized. Room service is OK. Breakfast becomes more unpleasant from week to week. Each change causes a further loss of quality.

Dear Karin J., thank you for taking the time to tell us about your experience at the Mercure Hotel Duisburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We thank you for your remarks for breakfast to improve our service in this point. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

poor check-out

Customer review rating 4.2/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

room was ok. coffee facilities and shower were good, internet speed was excellent. Bar service and Breakfast were ok. All was let down by v poor check out experience of long queues largely generated by 'difficult' customers wanting to pay in cash and inexperienced check out staff at busy time of morning,

Dear Duncan C., thank you for taking the time to tell us about your experience at the Mercure Hotel Duisburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry for the negative check-out. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

Overall Good; Breakfast and Internet could have been better

TripAdvisor rating 3.5/5

Trail529265 Business - 30/01/2020 TripAdvisor review

Overall, the hotel, as always is in a quiet, safe district, making a good nights sleep easy. The location is perfect near the train station. Service was good. Breakfast was a bit thin on the options for cold cuts. The Internet had very slow upload speeds, but the download speeds were very good.

Overall Good; Breakfast and Internet could be better

Customer review rating 4.2/5

Jürgen Business - 28/01/2020 Confirmed reviews ALL

Overall, the stay was good. Service was prompt and courteous. The room was clean and quiet. The bed was a bit hard. The breakfast had limited meat options; otherwise the food was good. The Internet connection was stable and download speeds were fast. Upload speeds were another story. It was impossible to update my Dropbox folder using the hotel WiFi Internet connect. It would have taken something like 2 days to do it. (It took like 2 minutes with my wireless hotspot!)

Customer review rating 4.2/5

Manish B. Business - 13/01/2020 Confirmed reviews ALL

Experience was ok

Location is superb. Room was satisfying, but unfortunately too dusty.

Customer review rating 4.2/5

L. Families - 05/01/2020 Confirmed reviews ALL

We had a very nice stay, 2 nights. Only comment is that the room was very very dusty, we found a lot (!) of dust under /next to the beds. But overall we experienced the hotel and room as very satisfying. The staff was helpful, breakfast great, swimming pool nice, bathroom very clean, location superb.

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