Mercure Hotel Duisburg City

TripAdvisor rating 3.5/5 876 reviews

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Mercure Hotel Duisburg City
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+ 25 Services

Hotel extras

  • 162 completely renovated rooms and bathrooms with air conditioning.

  • Relax after work in our heated indoor pool and sauna with various aromas.

  • Our conference and event facilities can accommodate up to 190 guests.

  • The central city location offers lots of shopping within walking distance.

  • Conveniently located & connected to major highways & main train station.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Duisburg City

Landfermann Strasse 20
47051 duisburg
germany

Fax: (+49)203/30003555

Check-in from 15h00

Check out up to 12h00

  • U79:  U79 HAUPTBAHNHOF

  • S1, S2:  S1, S2 HAUPTBAHNHOF

  • By plane

    DUESSELDORF At 25km / 15.54 miles

  • By car

    DU ZENTRUM/DUISSERN At 0.3km / 0.19 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS:51.433406, 6.773823

Companies

  • ALLTOURS 1.2 km / 0.75 mi
  • BREMER UND LEGUIL 0.3 km / 0.19 mi
  • CITICORP VERWALTUNG 0.3 km / 0.19 mi
  • HANIEL 5.0 km / 3.11 mi
  • KLOECKNER 0.5 km / 0.31 mi
  • MANNESMANN DEMAG 4.0 km / 2.49 mi
  • THYSSENKRUPP 10.0 km / 6.21 mi
  • TRANE DEUTSCHLAND 5.0 km / 3.11 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MARINA CLUB

In the modern restaurant "Marina Club" you can enjoy international and regional specialties. We serve Monday to Saturday between 18.30 and 21.30. Due to the current situation, the menu has been reduced

Your meetings and events

The perfect setting your business or private event: The six meeting and event rooms at the Mercure Duisburg business and conference hotel meet the latest technology and service standards.All meeting rooms are equipped with air conditioning and free WIFI so that you can connect to the outside world, while natural light creates a pleasant atmosphere.The rooms, which can be configured to your needs, offer space for up to 240 participants. Whether you are planning a business event or a private function, our experienced convention team is always on hand to offer advice and support.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Meeting room

  • Video camera

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

At the 4-star Mercure Hotel Duisburg City you choose from Standard rooms with double or queen beds, Superior rooms with queen beds and Privilege rooms with queen beds. All 162 rooms have air conditioning and free Wi-Fi. Two children up to the age of 16 stay for free. Pets are welcome for a fee of €10 per night. Our laundry and ironing service takes care of all your clothing and laundry needs.

Our guest reviews for
Mercure Hotel Duisburg City

100% genuine reviews from our guests

Find out more

TripAdvisor Rating 3.5/5

876 reviews

Will not come back

TripAdvisor rating 2.0/5

Verdunois Business - 30/10/2021 TripAdvisor review

This hotel is too old and the renovation has been too short. But the bad quality mattress is unacceptable in a MERCURE!! Staff does it jobs but I will never come back. Car park is not private. Much better choice around.

Overall Good; Breakfast and Internet could have been better

TripAdvisor rating 4.0/5

Trail529265 Business - 30/01/2020 TripAdvisor review

Overall, the hotel, as always is in a quiet, safe district, making a good nights sleep easy. The location is perfect near the train station. Service was good. Breakfast was a bit thin on the options for cold cuts. The Internet had very slow upload speeds, but the download speeds were very good.

Room

TripAdvisor rating 2.0/5

Andy H Business - 19/10/2019 TripAdvisor review

Booked a room for the night and couldn't believe it when I enterered and noticed that the double bed had a single duvet and one pillow, also only one towel in the bathroom.I felt it was that as a guest you are not trusted, with the hotel expecting that I was actually travelling with another person.

Good Stay

TripAdvisor rating 4.0/5

Earl S Family - 06/10/2019 TripAdvisor review

Cons = No complimentary water given. Room fridge is empty. Pool and wellness area a bit small. Pros = Cleanliness, location, parking (bit expensive but convenient), Excellent breakfast, Friendly service,

Good Hotel, But the Food was a bit lacking

TripAdvisor rating 4.0/5

Trail529265 Business - 31/01/2019 TripAdvisor review

Overall, the hotel was good. Location and room were perfect. The check in and check out was smooth and efficient.The breakfast was a bit of a disappointment, as the variety of meat available was lacking and the coffee was not the best.

Dear Trail529265, we thank you for your positive quotation and are happy that you liked our location, the hotel in general, our new renovated rooms and our breakfast and that the check in and out went well. We are sorry that you found our breakfast offer of meat disappointing and did not like our coffee. We addressed your feed back to our head of departments to improve these points. In addition to our breakfast coffee we can also serve you a coffee speciality from the Bar on demand. We would be happy to welcome you again. With kind regards Mercure Hotel Duisburg City Ursula Pätzold Coco Direktorin

not pleasant journey thru Mercure Duisburg Hotel

TripAdvisor rating 2.0/5

Jean-Louis B Business - 14/08/2018 TripAdvisor review

Reservation has been done thru internet where nothing was mentionned ! When we arrived at the hotel we felt that the temperature within reception was really to warm !! (was very hot outside August 7th2018) Then in the room air conditioning was out of order and Hotel receptionist told us this was due to the renovation within floors !! Which was true because we met with more workers using same commodities than customers !! I mean the lift , breakfast for coffee etc...Therefore in addition to the dusty conditions nothing has been done to get better feeling (such as cold drinks or even price discount).It is not normal at this level of type of Hotel (I've choosen Mercure brand by reputation) nothing is done to warn potential customers that the hotel will be in maintenance for a certain period !!

Dear boutonjeanlouis, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duisburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have to make the refurbishing during the normal business hours and we tried not to disturb our guests. I am very sorry that you felt not comfortable during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ursula Pätzold-Coco Manager

Very good but still hungry after breakfast

TripAdvisor rating 4.0/5

alfphilipeb2017 Business - 19/02/2017 TripAdvisor review

A good hotel, friendly and efficient service, clean room, good beds, quiet and nice bathroom, but at breakfast most of the trays where should have been food were empty. Also, why are there no separate showers in the swimming-pool area? Strange.

Dear alfphilipeb2017, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have already discussed your comment regarding our breakfast. You are absolutely right, the trays should always be refilled by the staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

Great location,nice people

TripAdvisor rating 3.0/5

Mario T Family - 01/09/2016 TripAdvisor review

Perfectly located in centre of town,staff attentive,parking very secured but needs to be paid separately for in amount of €7.00 euro per day which is not bad at all. Breakfast nicely done,variety of cheeses and cereals,fruit and cakes. Everything fresh,hot,cutlery clean. Staff ready to make you a coffee from a bar coffee machine like a latte or cappuccino if not happy with black coffee that is served on every table. Kids had hot chocolate every morning made for them so all members of family happy. Rooms clean but carpets in a hotel showing heavy use and could do with replacing which doesn't anyhow apart visually impede stay. Asked reception for a late checkout (3pm)as rain was pouring outside and we cancelled our visit to Dusseldorf for the morning. They granted us late checkout so all in all nice hotel,nice staff. Good value for the money.

Dear Clients, we are happy to hear that you were satisfied with our location in the city centre and with our attentive staff. The fee for the public garage is in the range of other public parkings favourable. In addition to that we thank you for your positive comments regarding our breakfast variety and offer of hot drinks, the possible late check out and friendliness of our staff. We would be happy to welcome you again in our hotel in the future. With kind regards Mercure Duisburg City Ursula Pätzold Coco Direktorin

perfect getaway, great location

TripAdvisor rating 4.0/5

Pedro P Family - 19/08/2016 TripAdvisor review

great hotel at convenient location; near high-way and 200m from shopping-street and Mall. Spacious room, with full amenities, perfect bath-room. Nice indoor swimming-pool. Restaurant closed on sundays, bar open.

Dependable, clean, pleasant

TripAdvisor rating 4.0/5

ceclindgren Family - 09/08/2016 TripAdvisor review

This hotel is dependable, clean and pleasant. Its a really easy 5 min drive from autobahn making it perfect as a pit stop along the way if you are driving far. The rooms are spacious, nice but a bit basic in terms of how they are equipped. The beds are quite comfortable, the sheets are crisp and nice, the pillows and duvets basic. There is no air conditioning which is fine when its not in the middle of hot periods in the summer where some people will be bothered by it. The rooms on floor 1 and 2 where we have slept have been quite noisy if you get rooms towards the street, so if you are sensitive to noise ask about getting rooms not facing the street, or higher up. They have a great pool which is free and our kids really enjoyed. They also have a small kids area with limited toys but our kids brought down their own stuff and were super excited that it was there. The breakfast was too expensive and not worth it we thought after trying it out so we walked 5 min and found (via Google) a fantastic bakery with sandwiches. The staff were very friendly and accommodating but a little clueless sometimes (asking for extra pillows, getting a duvet, asking for parking and getting charged 14 euros instead of 4) but always happy to rectify things.

Very disappointed

TripAdvisor rating 1.0/5

emriuk Couples - 25/07/2016 TripAdvisor review

Got to our room and it was absolutely red hot. It was not a particularly hot day outside but in the room, and the hotel itself, it was so stuffy it was unbearable. I booked this hotel because they say they offer air con, and paid more for it than other hotels, but it is centrally controlled and switched off at 7pm. What a joke. My husband actually thinks the heating was on. I got literally three hours sleep as our room was so hot. Terrible, would not recommend. Only good point is the staff who were lovely.

Delivered as Expected

TripAdvisor rating 5.0/5

Michael L Business - 08/02/2016 TripAdvisor review

From the time we checked in to the time we checked out, the team was able to welcome us, provide any information we needed, and services to ensure our stay was to the top level. Rooms were modern and clean. The restaurant had good selection and atmosphere. But again, the team of staff were what made this hotel stand out.

Dear Mikey, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

friendly staff, property average

TripAdvisor rating 3.0/5

s_kumar160273 Business - 01/02/2016 TripAdvisor review

Breakfast is great. Staff is nice and gentle. Location is very good and parking is available just behind the hotel. There is nothing to complain about but just that the property is old. Bed could have been better.

Dear S. Kumar, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

Nice family room, great breakfast!

TripAdvisor rating 4.0/5

dennan2015 Family - 06/01/2016 TripAdvisor review

Very great room for a family of 4. The two extra beds were one sofa bad and one portable bed, which made it great for the teenagers. Location for the CentrO shopping malle was very convenient, only 15Min drive by car. Hotel was in the center of Duisburg, Duisburg was kind of deserted in the evening. But if you want to visit Duisburg the hotel is very good located. Breakfast was nice, and plenty of choices and food was being refilled continuously.

Silvester Evening in Duisburg

TripAdvisor rating 3.0/5

PGL1237_vnju Family - 05/01/2016 TripAdvisor review

In general this was an "Average" stay. Breakfast was very good but a shame that garbage in the room was not cleaned, no daily replacement of the shampoo bottles and zero attention was given to the children.

Our second stay at Christmas

TripAdvisor rating 5.0/5

sgkiser Couples - 29/12/2015 TripAdvisor review

From check-in to departure our stay was enhanced by their staff. Friendly, helpful and always with a smile, from the front desk to housekeeping. We took advantage of their pool and sauna daily. Our room was clean and comfortable, with a nice flat-panel TV. The view was nothing special, but we weren't expecting one. It's an easy walk to the station, to shopping and close to mass transit.

Fab breakfast but so slow at check in

TripAdvisor rating 4.0/5

VShan_13 Family - 20/10/2015 TripAdvisor review

I had given details of passport number, nationality etc in advance so my check in should have been swift, simply collecting keys. When we arrived the receptionist started the process and gave me something to sign. He then answered the telephone at the desk and spent more than fifteen minutes taking a booking over the phone and explaining room tariffs while we stood and waited. He made no mention of the waste of our time when he finally returned to serve us. Our room was fine although there was no milk with the drinks tray. Breakfast was superb as always, fresh, delicious and a super choice. Water in the reception fridge was 2.80 euros which seems rather expensive, no price on display in the fridge, only for other drinks. I did not have time to visit the pool but I would certainly return again.

hotel de ville with good access and parking

TripAdvisor rating 3.0/5

KARL- HEINZ s Solo travel - 19/10/2015 TripAdvisor review

The room was not very clean with dust everywhere. The place in the bathroom is limited especially for taking a shower that's not four star level . The local food and the service in the restaurant is quite good.

Good location...Excellent Service!

TripAdvisor rating 4.0/5

Punitpthakkar Business - 16/10/2015 TripAdvisor review

Stayed there for 3 Nights & 4 Days and the overall experience was excellent. The staff were very cooperative and friendly and always carried the Smile :). Close to the City Centre and walking distance to the Metro Station made it a very easy commute. In fact the train ride from Dusseldorf Airport to Station is just about under 10 Minutes which is a big plus in case you want to avoid the hassles of the busy Dusseldorf surroundings! Would recommend this Hotel any day!

Very good..as always

TripAdvisor rating 4.0/5

hgrenon Business - 09/09/2015 TripAdvisor review

Very good all around....scrambled eggs at breakfast were especially good this time.....Ideal location in the city centre and good car park. Friendly staff (speak English). What more can you expect ? ..

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