NOVOTEL PARIS LA DEFENSE ESPLANADE

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NOVOTEL PARIS LA DEFENSE ESPLANADE 4 stars

Customer review rating (ALL Rating) 4.2/5 1,068 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Superior Room with view of the Eiffel Tower

  • Over 5382 sq. ft. (500 m²) of meeting rooms

  • Accessible fitness room, limited to 2 people maximum

  • 164 ft. (50 metres) from the metro servicing central Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

NOVOTEL PARIS LA DEFENSE ESPLANADE

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX
92081 LA DEFENSE
France

Telephone +33 1 41 45 23 23

Fax +33 1 41 45 23 24

Contact email

  • Boulogne:  175 Pont De Neuilly

  • Courbevoie:  176 RD 7-Pont de Neuilly

  • Gare du Nord:  43 Pont de Neuilly

  • Musee d Orsay:  73 Pont de Neuilly

  • Esplanade de la Défense:  1 Esplanade de la Défense

  • RER:  RER A Grande Arche

  • By plane

    PARIS LE BOURGET At 15km / 9 miles

  • By plane

    PARIS ORLY At 25km / 15 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12 miles

  • By helicopter

    HELIPORT DE PARIS At 12km / 7 miles

  • By car

    A13 LA DEFENSE At 15km / 9 miles

  • By car

    A14 LA DEFENSE At 4km / 2 miles

  • By car

    A15 LA DEFENSE At 16km / 10 miles

  • By train

    ESPLANADE DE LA DEFENSE At 0km / 0 miles

  • By train

    ESPLANADE DEF At 0km / 0 miles

  • By train

    GARE DE LYON At 13km / 8 miles

  • By train

    GARE MONTPARNASSE At 10km / 6 miles

  • By train

    LA DEFENSE At 2km / 1 miles

  • By train

    LA GRANDE ARCHE At 0km / 0 miles

GPS:48.88805, 2.253039

Companies

  • CAP GEMINI 0 km / 0 mi
  • CREDIT AGRICOLE 0 km / 0 mi
  • ERNST & YOUNG 0 km / 0 mi
  • EY 0 km / 0 mi
  • GDF 0 km / 0 mi
  • HOLLISTER 0 km / 0 mi
  • LOGICA - CGI 0 km / 0 mi
  • PHILLIP MORRIS 0 km / 0 mi
  • SAINT GOBAIN 0 km / 0 mi
  • THALES 0 km / 0 mi
  • TOTAL 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Greem

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. At the Novotel Paris La Défense, we are there to advise, adapt rooms to suit your particular meeting and make sure all the equipment is working properly. You can be free and relaxed to concentrate on what you are doing; we'll take care of the rest!

Room descriptions and layouts

12 

meeting rooms

From 1 to 160 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The modern and practical Standard room has air conditioning, free WIFI, flat-screen TV and safe. Bathroom with shower or bathtub. Separate WC. Treat yourself to a Superior room in the new Novotel colors. Enjoy views over Paris by reserving a Superior Room overlooking the Seine and marvel at the panoramic view stretching from the Eiffel Tower to the Sacré-Coeur. Or opt for an Executive Room on a high floor and be delighted by its new design.

Our guest reviews

Our guest reviews for
NOVOTEL PARIS LA DEFENSE ESPLANADE

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,068 reviews

TripAdvisor Rating  4.0/5  1,420 reviews

Certificate of excellence 2022

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Room decor is tired, the sofa bad we needed for our family was not ready. The main bed was wobbly, we asked for it to be fixed. A man came to fix it and made the bed sheets dirty so we asked to change rooms. In the new room the sofa bed was also not ready. We also didn't have enough towels. The hotel is difficult to access by car with few signs from the road.

Nice rooms as well as courteous front desk staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was my first time in the hotel. Reception was excellent, and I got a complimentary items at the room

As a family we like the food, location and staff

Customer review rating 4.5/5

Dr. E. M. Families - Confirmed reviews ALL

It was very good experience and I would like to express my greatest and sincere thanks to all the staff.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

good location , good breakfast , well and polite staff

Customer review rating 4.5/5

Serkan E. Families - Confirmed reviews ALL

everything was good , just the rooms need to be renewed and a little refrigirator is needed for cold water in the room . The lock room for the suitcases in check out date was so kind of you. The breakfast was perfect . the staff was polite and helpful . I will be staying on Novhotel for the next year exactly.

Dear Guest We very much appreciate your comments regarding your stay at the NOVOTEL PARIS LA DEFENSE ESPLANADE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Actually the offer of mini bar is available only on our executive room . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

Well located and busy hotel

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Overall it was a good experience. The hotel was extremely busy but the staff were trying to do their best. At the reception there was a gentlemen with glasess, he was exceptionally helpful. He even brought coffee for us as we had to waiting for checkin. That was very nice.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Great stay!

Customer review rating 5.0/5

Mi… Families - Confirmed reviews ALL

It was our long awaited family trip to Paris. Your hotel is situated in an amazing La Defense. Nice and clean inside, with very friendly and helpful staff. Tasty continental breakfast with a good variety of choices. Superior room was very spacious, cleaned everyday with a magnificent view of Eiffel Tower and the city. Hotel is located literally 2 minutes walk from the metro station. Amazing pick. Looking forward to see you again soon!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Great hotel with an amazing location.

TripAdvisor rating 5.0/5

Mickyroo81 TripAdvisor review

It was our 7 day family trip to Paris 1st time since 2010. Amazing stay, hotel is very clean with very friendly and helpful staff. Continental breakfast was tasty with nice variety of choices. Superior room has been spacious, cleaned every day with an amazing view of the city centre and Eiffel Tower. Metro station is literally 2 minutes walk from the lobby! We will come back to this property in the near future.

A good base for exploring Paris

Customer review rating 4.0/5

Nmck Families - Confirmed reviews ALL

Close to the metro and well situated for parking the car and leaving it there while exploring Paris. Bedroom was comfortable but small once the sofa bed is open - could also use some redecoration. Bathroom clean and functional. Breakfast was good. Car park access is poorly signposted for getting in and out, but once inside it is secure.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Paris La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

Customer review rating 0.5/5

Guest Families - Confirmed reviews ALL

The staff were rude. Service was bad. Couldn't even provide enough papar cups in the room. Wouldn't recommend to anyone.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

nightmare Easter break 2022

TripAdvisor rating 2.0/5

Fearless484670 TripAdvisor review

The rooms were filthy, there were no sufficient ventilations, the air conditioner was blowing hot air, and there was no selection for breakfast. It terrible catastrophe to be fighting for a seat in the breakfast area. Avoid if you want to keep your peace.

Overcrowded hotel, small beds, terrible breakfast

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Bed was small. Room stuffy. Breakfast awful and not even worth a 3* hotel (even less a 4* like yours).

Dear Guest Thank you for taking the time to tell us about your experience at the NOVOTEL PARIS LA DEFENSE ESPLANADE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Good location, however the manager is arrogant and illogical.

Customer review rating 0.5/5

Francis Families - Confirmed reviews ALL

my experience is heart breaking

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Good stay

Customer review rating 3.5/5

Maizebb Families - Confirmed reviews ALL

Check-in staff charged me the wrong rate at first then fixed that later. Beds were all set up as requested and were tidied up satisfactorily daily. The carpet inside the room's really dirty. Either you go for wood flooring (easy to clean) or you really should clean your carpet right. We were told not to reserve parking space but parking space ran out on the day of arrival and we gotta park elsewhere. The water pressure of the shower's not strong enough.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Good breakfast

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Personel is fine in the evening and not good in the morning. Don't come with a car, and if you have an electric car, it is a disaster. The QPark nearby has 36 born to charge but none of them work..

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense Esplanade. I am sorry that your experience did not meet your expectations concerning our personnel duting the evening please allow me to express my sincerest apologies. I am going to share your remark about the parking to the responsable ok indigo parking les saisons . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Well located but service takes long

Customer review rating 3.0/5

Vijay S. Business - Confirmed reviews ALL

Good hotel but long queues for breakfast and check out

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense Esplanade. We thank you for your remak " good hotel " ! Concerning the breakfast and the check out in fact there were a lot of people during the same time ; I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Bad service

Customer review rating 1.5/5

Simina F. Business - Confirmed reviews ALL

Bad service filthy room

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

No Mini BAR in Novotel 4 stars Hotel in Paris

TripAdvisor rating 3.0/5

rafikmakar Business - TripAdvisor review

Very good rooms , Hotel is located in central area , and good staff/service , however I was surprised that all Mini BAR were removed from standard rooms during 2021 !!! Witch is really very strange action for 1 4 stars hotel.

not better than average

TripAdvisor rating 3.0/5

rgoetzen TripAdvisor review

the room was ok although there was no fridge. at this time it is not acceptable that nobody asked for the pass sanitaire. What is this in an international city as paris, no german tv in the room? very poor. the parking was too difficult to handle. no exact signs where to go. you have always to phone to open a door. metro near by. breakfast ok.

Weekend trip

TripAdvisor rating 3.0/5

anniehpauline TripAdvisor review

Service was not up to the mark I expected. Menu card was missing in the room so could not order from room and was asked to come downstairs, order myself, where I preferred room service after a tiring day. Also was denied to offer a table fan when the room was overheat somehow and despite the fact the central heating is only available during winters and are not room specific of course.

Dear Guest Thank you for your review Concerning the menu card , we have got QR CODE in all the room to get the card on phone Sincerly

Good choice

TripAdvisor rating 5.0/5

Kaetlin4 TripAdvisor review

We stayed for 4 nights. We like this hotel, close to metro and bus station, good breakfast, great view towards the river and Eiffel Tower, very quiet. Toilet (there was no sink) separated from bathroom. I recommend this hotel for family visit to Paris.

Thank you for your positive review, Sincerely

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