WIFI/Internet Access- EXCELLENT LOCATION: just 5 minutes from Stephansplatz
- Located in the historic city center
- FREE guided walking tour every Saturday (limited places)
- Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine
- Awarded the Austrian Ecolabel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
Fleischmarkt 1a
1010
vienna
austria
- U1, U4 : U1, U4, SCHWEDENPLATZ
- U3 : U3, STEPHANSPLATZ
- VIENNA SCHWECHAT At 15km / 9.38 miles
- SUEDAUTOBAHN A2 At 10km / 6.25 miles
- WESTAUTOBAHN A1 At 12km / 7.46 miles
- HAUPTBAHNHOF SOUTH RAILWAY At 5km / 3.11 miles
- WESTBAHNOF WEST RAILWAYSTATION At 5km / 3 miles
GPS : 48.211361, 16.374772
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Our rooms
Choose between the stylish Standard Room or the Privilege Room with extra facilities.
Standard Double Room
Our comfortable hotel rooms are equipped with flat-screen TVs, a mini-bar with free water, WIFI access (free), a laptop safe, bathroom with bathtub or walk-in shower, hair dryer and make-up mirror.
Privilege Double Room
High floor, modern Viennese design, Nespresso coffee machine, upscale bathroom facilities with bathrobe and slippers, flat-screen TV, free mini-bar, laptop safe, bathroom with walk-in rain shower, hair dryer and makeup mirror.
Standard Single Room
Our comfortable hotel rooms feature a flat-screen TV, minibar, WIFI access (free), laptop safe, bathroom with bathtub or shower, hairdryer and make-up mirror.
MyRoom by Katharina: May I have this dance?
Become enchanted by a passion for dance. In this unique room you can learn the moves to dance with Katharina and she will happily show you the steps. What are you waiting for?
My Room by Adrienn: Dolce Vita
Adrienn loves the Mediterranean way of life, travel and the sun. In this room, the sun is ALWAYS shining. Get swept up in Italian dolce vita in the heart of Vienna.
MyRoom by Edina: A Viennese "Melange"
For Edina, coffee and Vienna go hand in hand, and coffee is the best way to start the day. With her tips, you can be sure to order your coffee just how you like it. Whether it's a "Melange", an "Einspänner" or a "Verlängerter" - Edina knows them all.
My Room by Sabine: Sweet dreams
Experience something interesting from the extraordinary success story of a Viennese business. The best thing is that you're allowed to try some! Sabine is fascinated by the famous pink brand and to her mind, sweet treats are always welcome!
- 105 rooms
- 100% non-smoking hotel
- 2 connecting rooms
Our restaurants and bars
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We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.
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Our bar is open daily, with a cozy beer garden in summer. Sit back and relax with selected wines, international spirits, as well as cold and warm dishes.
Certificate of excellence 2019
Dear Mitsi B., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Mercure Guest. Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. Nice to read that you always visit our house when you visit Vienna. Our new privilege rooms are arise so it can always come to louder work. However our loud works are from 9 a.m to 6 p.m. I regret to read that you have been disturbed before. I'll talk to the builder immediately and apologize a lot. You are welcome to contact me in advance under h0781-fo@accor.com for a future booking and will be happy to tell you if we have any construction work in the house. Thank you for understainding. Kind regards, Julia Ron Assistant Front Office Manager
Dear James T., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback, in particular from a LeClub Platinum member and a loyal guest as your are. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Ian F., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum and for visiting us again. I am sorry that your experience did not meet your expectations this time; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate it! All our guests were informed in advance about our renovation. I do regret to read that you obviously did not get any email with this information. I do apologize for that. As a compensation I credited 2000 points to your LeClub member card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Eli G., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. All our guests were informed in advance about our renovation. I do regret to read that you obviously did not get any email with this information. I do apologize for that. I will forward your remarks to the towels and sheets in your room to the housekeeping department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Michael H., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry for the fact that you did not get any information about the renovation in advance. I do apologize for that. This should not happen. We have canceled 50% of your booking. This was more than 400€. My colleague also credited some extra points to your Silver membership card. I deeply regret that this compensation was not enough for you. Please rest assured I will forward all your remarks. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear I. Iang T., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Elena B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Due to winter time we changed our air conditioning already to heating, so in the whole hotel it is only possible to heat. We do apologize for the inconvenience with the smell in your room. Please note actually we do not have a smoking room in our hotel. It is only allowed to smoke outside. We also regret the misunderstanding with your towels, please note that that we just replace them when they are lying on the floor. As a small compensation I credited 2000 points to your LeClub Silver member card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Jose S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Ekaterina T., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that in all our privilege rooms are bathrobes and slippers. For our guests in the standard rooms it is available on request at the reception. I do apologize for the fact that the breakfast was not to your satisfaction and that you could not use it on your departure date. Actually we open the breakfast during the week always at 06:30 in time. I am sorry that it was not early enough for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Antonio G., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to know the cake was a big surprise for you. , It is always an honor anytime our hosts get to provide sincere service for your special occasions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum
Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum
Dear Scott E., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we are working very close together with the construction workers, to guarantee our guests their well deserved sleep. We are sorry that we did not succeed. We will forward your feedback to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Frederic C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are going to renovate our hotel this year. We sincerely hope that you will like the new design better. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you again. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear William S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum
Dear Mrs. R., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum
Dear Mercure Guest. Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna. Being located in the heart of the city makes the hotel an ideal destination for your travels. With pleasure I will share your great words with the whole team. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards, Julia Ron Assistant Front Office Manager
Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum
Dear Mrs. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will sharee your comments with the Housekeeping. We will check it immediately. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate