Hotel Mercure Wien Zentrum

I'm a regular guest in this hotel and it's always a pleasure to stay here.

Had 5 day break in Vienna and chose to stay at the Mercure Zentrum due to its great location to the city centre and all transport hubs. Wasnt disappointed great hotel and staff were very helpful .

The hotel is located very well in the heart of the city and the staff is very friendly. Rooms are somewhat small but other things compensate for this.

I WAS 3 TIMES AT YOUR HOTEL . very nice hotel , very good service . nice bar and also very nice workers and the hotel is doing everything he can to have a pleasent stay

Great location, nice and cozy rooms and rich breakfast for all the tastes

Stayed 3 nights on a vacation. Room was good, bed was comfortable, hotel staff people were great.

Due to covid, our initial Mercure hotel was closed. Thanks to Marija Petrovic, we were relocated at Mercure Wien Zentrum. The hotel is well located, the room are comfortable and the team was welcoming. We enjoyed a lot our stay in Vienna. Thank you Marija for your availability and professionalism. We will not hesitate to visit the hotel again next time !

Stay at Mercure was pleasant. We have enjoyed our stay. I will give 10/10 for location. Within walking distance to major attractions and restaurants. Rooms are small but conformable.

A good hotel, excellent location (3 min walking to the Stephanplatz) and nice decoration. We had one issue with the air conditioning, which was not working, but we had a conversation with the manager and a solution was proposed to compensate this issue, as we were there in the summer and Vienna is really warm during this time. Besides this, everything went well. The breakfast is full of tasty options, the parking agreement is a bit expensive but less expensive when compared with the Central parking in Vienna (the hotel gives you a better price and explains where to go to park your car).

being the first time in Vienna, the choice of the Mercure was perfect, close to the centre, but also close to the Danube the hotel was fine, people very friendly, so we had a good stay, breakfast with a lot of choice, only the breakfast room was tight

Good location re inner city, small but comfortable. Dining room crowded during morning, food OK, service good. Clean and pleasant, although renovation works were felt around, nevertheless it's worth the price.

Currently they’re doing refurbishment email where sent out and we have contacted hotel prior flying out regarding the noise that might be at the hotel but they’ve assured us that it is going to be minimal and it should not effect us but it turned out that they were just floor above us starting 8 in the morning drilling, banging and all sort of noises. We supposed to be having a relaxing honeymoon with our 3yr old accompanying us. He was left restless in the afternoon and we had to spend days out and my little one had to sleep uncomfortable in pushchair. Bed not that much comfortable. Mini bar very limited for the money we had paid. Breakfast reasonable. Spoke to receptionist about this issue of noise and offered to switch hotel on our 3rd day, unfortunately my little one was throwing tantrums and did not want to make him more upset to change again

We have stayed at this hotel before and thoroughly enjoyed the stay, however was informed that some room renovations were being carried out during our stay and noise would be kept to a minimum. We arrived to find that renovations were being carried out on floors 4,5 and 7. We had requested a room with a walk in shower and was put on the 3rd floor. We arrived on a Monday and left on the Friday The noise was typical building work noise, drilling, hammering etc and this was from 0800 to 1800 every full day we were there, tue, wed and thu. If you are not going to be in your room during this time, it's no problem, but if like us, you like to have a chill and regroup during the day, it does spoil it somewhat. I love everything about this hotel and the staff and would highly recommend it as a rule, but had I known what it was going to be like I would have changed the dates or cancelled. We will definitely go back, providing there is no building work being done

My first time at "Mercure Wien Zentrum" and it was a pleasant stay! A clean and quiet room, friendly service and good F&B! Located in the center of Vienna and only few steps to public transport. See you next time!

Mercure Wien Zentrum is right in the middle and best location in Vienna. It is very close and walking distance to Stephanplatz, most restaurants and shops. Very clean hotel and wonderful breakfast. Hotel staff are extremely helpful and friendly.