Novotel Lisboa Hotel 4 stars

Customer review rating 4.2/5 9,570 reviews

Novotel Lisboa
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+ 21 Services

Hotel extras

  • Close to Lisbon Zoo and Calouste Gulbenkian Foundation

  • Close to Lisbon Zoo and Calouste Gulbenkian Foundation

  • Close to many restaurants, cafes and transport

  • Swimming pool, fitness club and play areas for children

  • 6 meeting rooms equipped for a capacity of 280 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • EUR 29 per night will be charged for petsPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Closed from October 1, 2017, to May 3, 2018
  • Fitness centre
  • Outdoor playground for children
  • Tennis
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Lisboa

Avenida José Malhoa 1 1A
1A
Nº de Registo:543
1099-051 lisboa
portugal

Tel: +351217244800

Fax: (+351)217244801


Check-in from 14h00

Check out up to 12h00

  • AEROBUS :  HOTEL/AEROPORTO SETE RIOS

  • LINHA DA GAIVOTA (BLUE) :  BLUE PRAÇA DE ESPANHA

  • By plane

    AER INT LISBON At 7km / 4.35 miles

  • By boat

    CAIS DO SODRE At 7km / 4 miles

  • By car

    A1 At 2km / 1.24 miles

  • By car

    A2 At 2km / 1.24 miles

  • By car

    A5 At 5km / 3.11 miles

  • By train

    ESTAÇÃO SETE RIOS At 0.5km / 0.31 miles

  • By train

    LISBOA- STA APOLONIA At 6km / 3.73 miles

GPS :38.736981, -9.163274

Companies

  • ANACOM 0.1 km / 0.06 mi
  • BANCO BANIF 0.3 km / 0.19 mi
  • BANCO MILLENIUM BCP 0.4 km / 0.25 mi
  • BANCO POPULAR 0.2 km / 0.12 mi
  • BANCO SANTANDER 0.2 km / 0.12 mi
  • EDP 0.4 km / 0.25 mi
  • REPSOL 0.1 km / 0.06 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Audio and video equipment

  • Indoor and Outdoor facilities

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Rooms are very comfortable, ergonomically designed with panoramic city views and amenities, such as LCD TV, sofa, desk, air conditioning, private bathroom. Choose between a king-size dbl bed or twin beds.

Superior Single Room with 1 queen-size bed

  • Max. number of persons: 1
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Double Room with 1 queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 single beds and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Family Room with 1 queen-size bed and 1 sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Double Room with 1 queen-size bed adapted for people with reduced mobility

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Triple Room with 1 queen-size bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with 1 queen-size bed and 1 sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

A BICICLETA

Type of cuisine: International

The Bicicleta restaurant features a very cool modern design, decorated with bicycles and plants. It serves regional and international specialties until 22:00.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR A BICICLETA

Non contractual photo

Cocktails, teas and light meals can be enjoyed in the bar. It is a very pleasant place to take the whole family or to have a work meeting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Lisboa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,570 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,517 reviews

Great location, superb staff, and outstanding value

Customer review rating 5.0/5

Rene F. C. Solo - 17/11/2020 Confirmed reviews ALL

I stayed from 3 Nov to 11 Nov. This is my second visit to the property and it merited the second visit. With Novotel Lisboa, guests receive great customer service from staff, well-furnished rooms, reliable daily cleaning, quick check in, and efficient check out. The property is in a safe area near metro stations, El Corte Ingles shopping, Gulbenkian museum, cafes, ad restaurants.

Amazing staff

Customer review rating 5.0/5

Paula Solo - 25/10/2020 Confirmed reviews ALL

I had a wonderful staying thanks to the professionals that welcomed me and assisted me to have a great time in Lisbon. Everyone has been wonderful to me!

Old installation, not clear anticipated information on covid-19 restrictions

Customer review rating 3.0/5

Marcelo C. Families - 30/09/2020 Confirmed reviews ALL

A bit disappointed that swimming pool was closed due to covid-19 regulation, and no prior information was provided. Old facilities was another weak point - it would be great to know when booking if the hotel has new rooms or old ones

Clean spacious room with a beautiful bathroom

Customer review rating 4.5/5

Catalin Solo - 14/09/2020 Confirmed reviews ALL

I had a beautiful stay at the hotel, the stuff was very experienced and helpful and had a great time. It is located in a more quiet part of town with a lot of business centers, the metro is relatively close and from there you are connected with the whole city. I got to use the pool which was a nice touch in a warm day.

Nice Reception, Clean and Safe

Customer review rating 4.5/5

Fernando P. B. P. Families - 14/09/2020 Confirmed reviews ALL

One Good night only. To repeat, for sure.

Excellent hotel and lovely team

Customer review rating 5.0/5

John G. Solo - 13/09/2020 Confirmed reviews ALL

I think the best thing about the hotel is the team members. I had a fantastic stay and the service i received was of a very high standard. The location of the hotel is very convenient and my room was very spacious. I did not have breakfast so cannot review, however i did have dinner in the restaurant and the food was very good quality and nice atmosphere. The service at the Pool Bar was absolutely superb. I would definitely recommend and will be back in November.

Very well attended

Customer review rating 4.5/5

Mónica Families - 08/09/2020 Confirmed reviews ALL

We were very comfortable in the hotel, but we think the supplement for hosting a dog is too high, seeing that other hotels of the same brand are lower

Good value for money

Customer review rating 3.5/5

Dmytro Families - 03/09/2020 Confirmed reviews ALL

We stayed in the hotel for 2 days during our trip to Lisbon. I knew what to expect so there were no surprises. The hotel itself is OK. The location is 20 min by walk from metro so it is good for city discovery. If you are with car please note there is a strange pay system for the underground parking. You need to pay every time you leave the parking during the day. Although max price per day is 11 EUR if you leave/enter several times per day you will definitely pay more. We did not like breakfast. The choice of food was small, quality was average and you could not serve yourself because you had to ask the lady to give you the food. Overall opinion is a good hotel for couple of days. For longer stay consider other options.

Buen servicio y buena situacioy

Customer review rating 4.5/5

Amadeu Families - 16/08/2020 Confirmed reviews ALL

We had a good experience there. Service was very good.

Good stay

Customer review rating 4.5/5

Olivia Families - 13/08/2020 Confirmed reviews ALL

Friendly personnel, nice room and breakfast.

Generally good, terrible sofa bed

Customer review rating 3.5/5

Anonymous Families - 09/08/2020 Confirmed reviews ALL

Everything was satisfactory apart of two things. One was the fact that there are no rooms with twin beds but a double bed and a couch. My back is in pain. The other aspect was that although it hasn’t rained in months the windows seem to have not been cleaned in years.

Customer review rating 5.0/5

Colline Couples - 28/03/2020 Confirmed reviews ALL

We are very grateful to have been so safely harbored during cov19 physical distancing while we awaited our flight back to Canada. Exceptional service in difficult times. Many thanks!

problematic hotel without proper heating

Customer review rating 1.0/5

P Business - 22/03/2020 Confirmed reviews ALL

an awful experience that I had to ask 7 times the reception to check why the air-condition was not functioning. Personnel was ignorant and not trained. Just smiling without knowing any process of the hotel. An awful experience. Use another hotel or go and you will be the one writing comments here again :)

Dear PANAGIOTIS, Thanks for your feedback. Your review was below our hotel average and we would like to know what we could do better next time. From what I understand you had issues with the Heating and Cooling system in the hotel. Please write us to h0… We look forward to hear from you. Best regards Henrique and the Team.

Friendly staff and very helpful

Customer review rating 4.5/5

Kaye V. Solo - 20/03/2020 Confirmed reviews ALL

I was staying when all hell broke lose with the Coronavirus 19 epidemic. The staff handled a very stressful situation with courtesy and kindness and compassion.

Dear KAYE, Thanks for your amazing score and feedback.. Our team would be really glad if you would be able to give us a review on google.com http://bit.ly/2NcrsuD Best regards Henrique and the Novotel Team.

great stay

Customer review rating 5.0/5

Vincent M. Friends - 18/03/2020 Confirmed reviews ALL

I have stayed with you lots of times and this was no different in that it was excellent

Dear VINCENT, Thanks for your amazing score. Our team would be really glad if you would be able to give us a review on google.com http://bit.ly/2NcrsuD Best regards Henrique and the Novotel Team.

good stay

Customer review rating 4.0/5

Jean-paul C. Friends - 12/03/2020 Confirmed reviews ALL

the staff is very kind and available to advise the different places to visit in Lisboa. The breafasts were very good and various

Dear Mr c., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best Regards, Beatriz Receção Novotel Lisboa
Customer review rating 4.5/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

Very good breakfast

Dear Mr. Q., Thank you for your comment about Novotel Lisboa. Your opinion is very important for us. We're glad that you enjoyed your stay with us, specially our breakfast. We hope to welcome you back in our hotel. Best Regards, Beatriz Receção Novotel Lisboa
Customer review rating 5.0/5

Paulo B. Business - 09/03/2020 Confirmed reviews ALL

Tratamento especial

Exmo Senhor PAULO B., Agradecemos imenso os seus comentários no seguimento da sua estada no Novotel Lisboa. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo. Com os melhores cumprimentos, Beatriz Receção Novotel Lisboa

great room

Customer review rating 4.5/5

Detlef Business - 04/03/2020 Confirmed reviews ALL

good and friendly staff, good room

Dear Detlef, Thank you very much for the great feedback regarding our property and your recent stay with us. We do hope to keep meeting your expectations in future. Best Regards, Beatriz Receção Novotel Lisboa

not so bad but could be better

Customer review rating 3.5/5

S. C. Families - 02/03/2020 Confirmed reviews ALL

Hotel in generaly is good. All Accor peolple are very available, smiling and kind. The breakfast was very good. The diner was not good because the service time was very long and the quality normal. For the same price, I prefered to have a dinner outside the hotel with better quality. Nevertheless, the accor peolple was very good.

Dear C. S., Thank you very much for your time and your great feedback regarding your recent stay in our hotel. We are thrilled to read that you enjoyed staying with us and that you experienced exemplary service from all our Accor team. We are really sorry to hear that our restaurant didn't meet your expectations, we hope you’ll give us the opportunity to better serve you in the near future. We are looking forward to welcome you back at our hotel! :) Beatriz Receção Novotel Lisboa

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