ibis London Heathrow Airport Hotel 3 stars

Customer review rating 4.2/5 15,393 reviews

ALLSAFE approved hotel

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ibis London Heathrow Airport
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+ 19 Services

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • Accessible via Heathrow Airport Shuttle bus service

  • 30 minutes from nearest underground to central London

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • LONDON HEATHROWPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Billiards/Snooker
Information message

Hotel location

ibis London Heathrow Airport

112 Bath Rd, Hayes, Middlesex
London Heathrow Airport
UB3 5AL london
united kingdom

Tel: +442087594888

Fax: (+44)208/5647894

Check-in from 14h00

Check out up to 12h00

  • HOTEL HOPPA :  H6, H56 TERMINAL

  • LONDON HEATHROW AIRPORT :  140-111-105-285 HEATHROW CENTRAL BUS STATION

  • HATTON CROSS TUBE :  Picadilly Hatton Cross

  • PICADILLY LINE :  PICADILLY LINE HEATHROW 123

  • HEATHROW EXPRESS :  HEATHROW EXPRESS HEATHROW T2&3

  • By plane

    LONDON CITY AIRPORT At 30km / 18.75 miles

  • By plane

    LONDON HEATHROW At 1.61km / 1 miles - Shuttle paying

  • By plane

    LONDON LUTON At 45km / 28.13 miles

  • By car

    M3 JUNCTION 3 At 4.83km / 3 miles

  • By car

    M4 JUNCTION 4 At 1.61km / 1 miles

  • By train

    HAYES AND HARLINGTON At 1km / 0.63 miles

  • By train

    HEATHROW EXPRESS TERMINAL 3 At 0.5km / 0.31 miles

  • By train

    ST PANCRAS INTERNATIONAL At 48.28km / 30 miles

GPS :51.480789, -0.430683

Companies

  • APPLE UK 6.0 km / 3.73 mi
  • BA (WATERSIDE) 6.0 km / 3.73 mi
  • BP 6.0 km / 3.73 mi
  • CANNON 6.0 km / 3.73 mi
  • COMPASS 6.0 km / 3.73 mi
  • DHL 6.0 km / 3.73 mi
  • GLAXO 6.0 km / 3.73 mi
  • HP 6.0 km / 3.73 mi
  • IBM 6.0 km / 3.73 mi
  • MARKS & SPENCER 6.0 km / 3.73 mi
  • OTSUKA 6.0 km / 3.73 mi
  • SHARP 6.0 km / 3.73 mi
  • TOSHIBA 6.0 km / 3.73 mi
Companies

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Accessible Room with 1 double bedNon contractual photo

Accessible room
  • Max. number of persons: 2

Accessible Room with 2 single bedsNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft

Classic Family Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

FOGG'S KITCHEN & BAR

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Heathrow Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

15,393 reviews

tripadvisor

TripAdvisor Rating 3.5/5

5,330 reviews

Brilliant effort by all the staff.

Customer review rating 5.0/5

Old L. Families - 15/01/2021 Confirmed reviews ALL

Covid makes everything difficult but the staff were really helpful and made me feel at home.

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Always welcoming.

Customer review rating 5.0/5

Loretta B. Business - 15/01/2021 Confirmed reviews ALL

I stay at ibis heathrow alot as im airline crew. The staff are always warm and welcoming. The rooms clean and suit my needs. Lovely reception and bar/restaurant area as you walk in creating a nice ambiance. Since the pandemic i have seen all the staff turn their hand to all tasks even watching receptionists hoover the floor and arrange takeaway breakfasts at short notice. All the staff are really making the effort and doing a great job to keep the ibis running while keeping it the cosy place i know and love. Thankyou.

Dear Loretta Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Kindest Regards Jayne Riley General Manager Jayne Riley General Manager Ibis London Heathrow Airport

Exceptional hotel

Customer review rating 5.0/5

Dariusz K. Business - 14/01/2021 Confirmed reviews ALL

I was staying in Ibis during my work, everything was absolutely fantastic. Beginning with front desk staff to housekeeping. Food was good, rooms were clean, and staff was amazing.

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Good stay

Customer review rating 4.0/5

Jayne D. Business - 13/01/2021 Confirmed reviews ALL

Very helpful gentleman at the front desk on arrival

Thank you for taking the time to share your feedback. We hope we will welcome you again in the future. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Very good to United employees

Customer review rating 5.0/5

Michael L. Solo - 13/01/2021 Confirmed reviews ALL

Very nice staff. Clean . Loved the firm bed. But no iron ??

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. We have two ironing rooms available, let us know when you check in next time and we can advise how to access them. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Good stay

Customer review rating 4.0/5

Anand Solo - 11/01/2021 Confirmed reviews ALL

Good size room, clean, well located, good range on menu to choose from and also very tasty and well as friendly professional staff.

Thank you for taking the time to share your feedback. We hope we will welcome you again in the future. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Always accommodating

Customer review rating 5.0/5

Pete Business - 06/01/2021 Confirmed reviews ALL

Basic but clean accommodation ideal for a brief overnight stay. Great value for money.

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Easyily accessable to LHR

Customer review rating 4.0/5

Lydia B. Business - 04/01/2021 Confirmed reviews ALL

Late check in.... staff friendly as always. Ordered food from the bar... delivered quickly and still hot... had an early check out. Rooms are always clean and quite... thank you

Dear Guest Thank you very much for your review, myself and my team monitor all our guest comments so we can always look for ways to improve. Whilst we love that you scored us quite high it is only scores of 9 or 10 that make a difference to our Quality scoring where we benchmark ourselves within the company. If there is something we could have done to get a 9 or a 10 please let us know and we can work on it! Thank you again for your review and we hope to welcome you again very soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Great stay

Customer review rating 5.0/5

Jose G. Business - 03/01/2021 Confirmed reviews ALL

Very friendly staff, so helpful

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport
Customer review rating 4.0/5

Je Families - 02/01/2021 Confirmed reviews ALL

It took quite a while at the front desk to check me in meanwhile I had a baby on my back and I wished the process or the person at the front desk took less time. Also I wish I was given better direction to locate my room still with the weight of my baby I kept walking to and fro. There wasn’t a phone in the room with which I could reach the front desk. I signed up for breakfast but wasn’t given all I requested for. I didn’t notice this until I was at the airport. Apart from these it was a good stay. The boiler in the room was a good idea. Temperature in the roof was good for my baby and I, it wasn’t too cold. Proximity to airport was fantastic.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Jayne Riley General Manager Jayne Riley General Manager Ibis London Heathrow Airport

So nice to be back!

Customer review rating 4.5/5

David Business - 01/01/2021 Confirmed reviews ALL

I love this hotel and the team that work here, they consistently provide a high level of service and they always get the basics right. I have stayed at other hotels supposedly superior to this one and had lots of niggles - you can trust this hotel for a consistent and hassle free stay. 100% my hotel of choice

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport
Customer review rating 5.0/5

Colin S. Business - 31/12/2020 Confirmed reviews ALL

In the most difficult circumstances the staff went out of their way to try and make my stay as comfortable as possible.I could not have asked for more ,they were just great .

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Always a good stay

Customer review rating 4.0/5

Simon Solo - 31/12/2020 Confirmed reviews ALL

A nice reliable stay, as always. A better night sleep would be achieved if the pillows were softer.

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Warm Welcome, Great stay, felt safe and secure here.

Customer review rating 5.0/5

Peggy E. Business - 27/12/2020 Confirmed reviews ALL

The Staff was extremely accomodating and helpful. The hotel was safe and clean and well sanitized with many cleanliness protocols in place. All in all a great pleace to stay near Heathrow airport.

Dear Peggy Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Kindest Regards Jayne Riley General Manager Jayne Riley General Manager Ibis London Heathrow Airport

Good stay

Customer review rating 5.0/5

Kevin Business - 24/12/2020 Confirmed reviews ALL

Great check in. Great to experience my new benefits as a silver card holder

Thank you so much for your fantastic review of our hotel and team, we are delighted you enjoyed your experience with us so much and we hope we will welcome you again soon. Kind Regards Jayne & Team Jayne Riley General Manager Ibis London Heathrow Airport

Yet again, another friendly, comfortable and safe stay.

Customer review rating 5.0/5

G. M. Business - 22/12/2020 Confirmed reviews ALL

Another perfect stay at the Ibis Heathrow. As a frequent guest I was met in the usual friendly way,first name used, make to feel like a human being not just a person. From the moment I walked into the hotel I felt safe and could see all the practices put in place to keep the hotel as COVID safe as humanly possible. Restaurant was closed which is totally understandable, I like that we could still order food and drinks which were brought to my room promptly and still hot, a thing most hotels can’t seem to manage. First class stay, looking forward to my next visit. Keep up the good work.

Dear G. Thank you so much for your feedback following your recent experience with us. We are delighted to read you enjoyed your stay and thank you for such great comments about the team. I will be sure to share your feedback with all of them. We hope we will welcome you again in the near future. Kind Regards Jayne Riley General Manager Jayne Riley General Manager Ibis London Heathrow Airport

Comfortable stay & good service

Customer review rating 5.0/5

P A. Families - 20/12/2020 Confirmed reviews ALL

Pet friendly, well located and great service from all staff.

Dear Peter We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Good stay

Customer review rating 5.0/5

Catarina Couples - 20/12/2020 Confirmed reviews ALL

Felt very safe and the hotel was super clean and full of Sinhala on how to behave

Dear Caterina We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Friendly, helpful

Customer review rating 4.5/5

Bob B. Solo - 20/12/2020 Confirmed reviews ALL

Breakfast and evening meal. Very warm experience.

Dear Robert We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

Good Stay

Customer review rating 5.0/5

Beatriz S. Solo - 19/12/2020 Confirmed reviews ALL

Everything went smoothly, everyone was friendly, the hotel was clean and was following the government rules for social distancing, sanitising tables and providing hand sanitizer. All was good.

Dear Beatriz We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jayne Riley General Manager Ibis London Heathrow Airport

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