ibis Saint-Étienne - La Terrasse Hotel 3 stars

Customer review rating 4.1/5 1,329 reviews

ibis Saint-Étienne - La Terrasse
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+ 15 Services

Hotel extras

  • Secure paying car park

  • 10 minutes' walk from Geoffroy Guichard Stadium

  • Easy access by highway from LYONS and CLERMONT-FERRAND

  • "Aux Terrasses de Bacchus" wine bar restaurant with traditional cuisine from fresh ingredients

  • Already 20 new ibis rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

ibis Saint-Étienne - La Terrasse

35, Place Massenet
42000
saint etienne
france

Tel: +33477933187

Fax: (+33)4/77937129

Contact email

Check-in from 12h00

Check out up to 12h00

  • TRAMWAY :  LA TERRASSE

  • By plane

    LYON SAINT EXUPERY At 60km / 37.5 miles

  • By plane

    ST ETIENNE BOUTHEON At 15km / 9.38 miles

  • By train

    ST ETIENNE At 0.5km / 0.31 miles

GPS :45.467226, 4.377537

Congress centre

  • CENTRE DES CONGRES 4.0 km / 2.5 mi
  • MUSEE D'ART MODERNE 0.5 km / 0.31 mi
Congress centre

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Office

  • WIFI access

  • Overhead projector

  • High speed transmission line

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: City side, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: Hills view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with one single bed

Accessible room
  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Regional

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Saint-Étienne - La Terrasse

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,329 reviews

tripadvisor

TripAdvisor Rating 3.5/5

350 reviews

The welcome was warm and friendly but the hotel room was nothing more than correct

Customer review rating 4.1/5

Franck Families - 04/12/2019 Confirmed reviews ALL

The welcome was warm and friendly but the hotel room was nothing more than correct

St Etienne, La Terrasse

Customer review rating 4.1/5

Paul Solo - 18/10/2019 Confirmed reviews ALL

Friendly,helpful,clean. A pleasant stay where I will stay again.

Good stay

Customer review rating 4.1/5

Paul Couples - 28/08/2019 Confirmed reviews ALL

Enjoyable. Staff were friendly. Room small but adequate and coffee from the machine at breakfast not the best.

Dear PAUL B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

A very convenient and comfortable hotel

Customer review rating 4.1/5

Tim Solo - 25/08/2019 Confirmed reviews ALL

I stayed at the hotel for four nights during August 2019. This was the second time that I have stayed at the hotel and it is idea for Moulins, being central. The staff were very friendly and there was a good range of foods for breakfast.

Dear TIM P., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne - La Terrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Loved it

Customer review rating 4.1/5

Ainara Business - 23/06/2019 Confirmed reviews ALL

Clean and refurbished. Loved the new style. Staff was friendly and they were the same as last year, which personally means that they are very well taken care of. I would repeat.

Good

Customer review rating 4.1/5

L. S. Business - 05/10/2018 Confirmed reviews ALL

the restaurant was fine, rooms are small and has to be refreshed

Nice comfortable bed

Customer review rating 4.1/5

Noreen B. Couples - 03/09/2018 Confirmed reviews ALL

The stay would have been very good except for the automatic light in the bathroom. It is not good when you need the toilet during the night and the light comes on automatically - it is too bright and disturbed our sleep.

No sound insulation room 300

Customer review rating 4.1/5

Frederic H. Business - 19/07/2018 Confirmed reviews ALL

Bad night not at ibis level

Quiet Hotel

TripAdvisor rating 3.5/5

ainrajs Business - 20/06/2018 TripAdvisor review

The hotel is quiet, located near the tram and shops. The reception staff and the restaurant bar are very nice and always available to help. On the other hand, the cleaning service leaves a lot to be desired, when I leave the no disturb sign hanging, they entered the room and cleaned. Another day I didn't have the sign, and they didn't go in to clean up. But come on, the hotel is quiet and okay.

Business stay

TripAdvisor rating 3.5/5

FrankyCa Business - 05/06/2018 TripAdvisor review

I went back to this hotel as it had a very good restaurant. This has changed. Prices have become too expensive. With the budget I have as a sales manager, I could only have a main course and a drink. Choice on the menu is limited too. I was there for 2 nights. Lowest price for a starter was 6 EUR (a quiche for the 2 evenings...). Other prices for starters started at 12 EUR. That's far too expensive ...

pas terrible!

Customer review rating 4.1/5

Gilles Business - 16/02/2018 Confirmed reviews ALL

Bruyant

Monsieur G., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Saint-Étienne-La Terrasse. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Ainsi, nous avons prévu lors de prochains travaux de rénovation d'améliorer la qualité de l' insonorisation de nos chambres. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Nathalie D

Perfectly acceptable

Customer review rating 4.1/5

Debra C. Business - 08/02/2018 Confirmed reviews ALL

Receptionist was most helpful and the restaurant was very good.

fine

Customer review rating 4.1/5

Anonymous Solo - 23/01/2018 Confirmed reviews ALL

short and pleasant

Old not clean

Customer review rating 4.1/5

Alex Business - 20/01/2018 Confirmed reviews ALL

You see what the hotel is like from the entrance.

You get what you pay for

Customer review rating 4.1/5

Anonymous Business - 02/10/2017 Confirmed reviews ALL

Usually it is a good stay over. Everything is functional. Breakfast is too boring due to the standardized meal overall in IBIS chain.

A bit out of town but excellent tram service

TripAdvisor rating 3.5/5

wellington009 Couples - 14/09/2017 TripAdvisor review

Very adequate hotel currently being facelifted. Good staff, very attractive restaurant/bar. There is an excellent tram system from right outside to the centre of town (about Euro 2.25 return pp) It runs every minute.

We thank you because your satisfaction is our biggest satisfaction and the best thanking which we can receive from you. We remain at your disposal to receive you during next stays. Kind regards.

Overly priced fir a crammed small room

Customer review rating 4.1/5

S M. Business - 03/07/2017 Confirmed reviews ALL

Very poor Dirty smelling Room Room so small, it was unpleasant to even be in the room other than to just speep the bathroom, not enough place to sit on the toilet oil without hitting the wall, Although non-smoking room, the room definitely had been smoked in several times. Room is so small there is nearly no way to move around the room

Dear Santiago M., Thank you for taking the time to tell us about your experience at the ibis Saint Etienne la Terrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, N.DESMERGER Assistant
Customer review rating 4.1/5

Anonymous Couples - 27/04/2017 Confirmed reviews ALL

Standard room, very good breakfast and very good wifi. That all I need.

Customer review rating 4.1/5

Anonymous Business - 03/12/2016 Confirmed reviews ALL

It was good. No problem , everything was working

Customer review rating 4.1/5

Anonymous Couples - 15/11/2016 Confirmed reviews ALL

Nice team at reception but dirty floor/ very used

Our most recent 20 reviews

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