ibis Styles Paris Roissy-CDG Hotel 3 stars

I did not expect much but location of hotel was good for my purposes. Hotel room was slightly worn and outdated. Unfortunately there was water shortage at the hotel so I was moved to another which caused big logistical issues for me.

No restaurants open, apart from "Room Service" order at reception :( Food OK. Coffee facility in reception area very nice.

Very pleasant stay, excellent breakfast. Dinner menu is limited.

Excellent staff

On my day of arrival the employee at the reception was one of the most efficient and kind professional I have met...my situation was not easy and she has been very helpful !

The Ibis is well located close to the airport and in a really nice village-feel area, but unfortunately the direct bus shuttle there was not available due to coronavirus (maybe as a result of demand?), and so it was a tricky relocation by the long walk to the airport shuttle station, then from Terminal 2 to 3, and then local bus (no. 93 or 27 for E1.80) and 10 min ride to a stop about 200 metres from the airport. This was fine for me on my own, but not recommended for those with family or lots of luggage to push around. Taxi is another option - 20 Euros is what the hotel estimated. Not really worth the cost if you're looking for a low-cost hotel option close to the airport. The hotel itself was presented nicely inside, the rooms had new bathrooms that were clean, but the room carpet and pebble-dashed painted walls not that nice. No tea and coffee facilities in the room, but you could help yourself in the lobby which was nice. The bed was comfortable. The best bit was breakfast which was a lovely buffet continental spread - hams, cheese, pastries, cereals, pancakes, fruit, breads and toast. They made lots of ways to make it possible despite the coronavirus restrictions (wearing a mask, collect your own tray etc). And the location was fabulous if you wanted to walk to the village centre - two small supermarkets, pharmacy, bakery, and little restaurants. If you did have children, there is also a little playground and park to run around. You can get there by walking past all the other hotels, or take a cherry blossom tree-lined walk in between them. Despite the difficulty getting there, I think I would stay there with my family again just to enjoy the last few hours of our stay in Paris is such a pretty little area.

Did not stay as JEC cancelled. Despite this and you must know we didn't stay I have had several emails from you saying I have not responded. Are you really interested in customer views?

I enjoyed my stay but the shower was unfortunately very slippery and I did fall. I did not hurt myself but as I said at the front desk I was very lucky. It could have been really bad.

Excellent service and staff. Windows poorly fitting made a bit of a draft otherwise fine. Well done.

Have stayed many times before. Staff friendly, especially in the bar and restaurant. Pet friendly too. Only down side is the room was too hot and the noise. We had a room at rear of hotel which backs on to coach depot. Due to the room being hot we had to have the window open during the night and we got very little sleep due to the noise from the coach depot. This was a big negative for us.

The hotel location is good near super market and restaurant, but the staff service is pouring bad. No service mimd whatsoever, some of the staff don’t even know what are they doing. We were able to checking to our room only using booking number check. No id check, no passport required. Very safe!

I was already asked to comment and explained I almost didn’t book because of negative reviews. But in the end price and location won me over, it was just fine, and we even ended up staying a 2nd night because of the grève. I am commenting again because I forgot to mention the bathroom. It was shiny, clean, and obviously planned by a man who never used it. The toilet was shoved up against a wall, and the side of the tub was so high it was dangerous getting In and out. Maybe a safety grab bar would help.

Excellent buffet dinner available, breakfast very busy room good Ibis Styles standard Bus service to main airport was packed and there was an extra one available which we used. Wifi was particularly good Staff were helpful and receptionist command of english impeccable

But no quick bus link to Terminal 1 which is just around the corner. The FO explained that it would take 46 minutes. The same time it takes from Paris Center????? Excellent service in Bar but hambugers side salade not fresh.

My stay at the hotel was one of the worst experiences. To start with, the welcome was very friendly even tho we arrived at 1 am. Check in was okay but the room was shocking as literally three beds were attached to each other in a room that was built to host 1 and not 3 people. Further, the room was empty and they couldn't even be bothered to put enough water for the three guests as they only had one small bottle expecting the three guests to be sharing it. When I called reception asking for water they charged for extra bottles. Also, they took a 30 euros deposit for an adapter !!!!!