ibis Rouen Centre Rive Droite Hotel 3 stars

There were three issues 1 Covid The breakfast staff cleaned tables, but not chairs. However when my83 yr old father in law and myself came to eat at 9 am most of the tables were empty but needed cleaning 2 availability of food. The food was not being replaced as is normal. I asked for an egg - I was told that they had all gone. There were only four small pieces of bread left And a bit of masers cake. Finally when I went to get tea for my father in law , there were only two fruited teas left. I went to ask for more and found the staff sat round a table outside smoking . I asked for a tea bag. The staff stayed where they were and it was another 10 minutes before someone came and refreshed the tea. In all the overall attitude of the morning staff downstairs was not what I expect from IBIS Car park. The car park at the hotel is laid out in such a way that you have to manoeuvre around trees into very small places. Damage from car doors hitting the sides of other cars will invariably occur. This will damage IBIS’s reputation. You also charge for the pleasure of parking in this maze. Far better to reduce the number of parking places as you apparently have another car park nearby.

Good value, budget option. Good location, only 5' walk from the old town and restaurant areas. Convenient car park (with fee). Lobby looks fresh and funky but rooms are a bit tired. Our bathtub had a chip in the enamel and the tap was not working properly (bath & shower flowed simultaneously). Breakfast options were severely depleted when we visited in the middle of the breakfast service.

Perfect location for a quick visit to the city. Cozy, clean hotel with a friendly staff. A thumbs up for correctly following the Covid-19 guidelines.

Friendly staff Cleanliness

We arrived after a long drive to be told that the restaurant at the hotel was closed at the weekend. This was not made clear when we booked and we would have stayed elsewhere had we known. Also, the bedroom smelled bad.

rocambolesque

Good location for visiting the central sites ,restaurants and bars. Good secure car parking. Had an excellent evening meal from the menu of the day. Breakfast buffet as expected. Ideal access to onward routes.

The hotel was easy to find, had parking and the staff were extremely friendly and helpful upon our arrival. The rooms were spotless, and comfortable. Would highly recommend and definitely stay again.

Parfait

Have stayed many times before. Last time the hotel was looking and was tired. This time excellent....not only was the decor good but the restaurant was excellent in terms of quality and price.

BONNE

Very good, 10 mins walk to city centre, comfortable room, car par on site (but not free!). Breakfast very good

Central location staff friendly and helpful. Room clean would have been nice to have had a kettle in the room.

good location close to the city center

usual Ibis standard with comfortable and clean rooms and secure parking. Little terrace outside too. The restaurant is not open on the weekend but the bar menu is available so we ate on the terrace. Hats off to the receptionist who managed to juggle booking people in and serving us. Thank you!