Hotel - Mercure Épinal Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Épinal Centre Hotel

4.0/5 375 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Sauna (Paying)
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-21:30

Business services

  • 3 meeting room(s)
See all services

Hotel location

Companies and event centres nearby

Company

ARJO WIGGINS15 km / 9.32 mi OTOR VELIN18 km / 11.19 mi SEB25 km / 15.54 mi TRANE AMERICAN STANDART5 km / 3.11 mi
HONEYWELL7 km / 4.35 mi PAPETERIE DE GOLBEY5 km / 3.11 mi TRANE5 km / 3.11 mi

Exhibition centre

PARC DES EXPOSITIONS2 km / 1.24 mi PARC EXPO2 km / 1.24 mi

Your meetings and events

With 2153 sq. ft. (200 m²) of meeting space divided into three rooms, all with free WiFi, natural light and access to the terrace, the Mercure Epinal can host up to 180 people.Our expert team will greet you and give you advice and assistance for all kinds of meetings.

Mercure Épinal Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LE CHAT BOTTE 23 m2 2 m 20 0 20 15 0
LE TAMBOUR MAJOR 57 m2 4 m 35 20 40 25 32
GEORGES DE LA TOUR 86 m2 4 m 80 50 100 60 60
    • Screen
    • Flipchart
    • Meeting room
    • Office
    • Lectern
    • Day light
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from the different categories available: Standard Rooms, more spacious Superior Rooms, Privilege Rooms offering a wide range of services, or Family Suites for family vacations.

  • 61 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,250 reviews

Our guest reviews for
Mercure Épinal Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 375 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ari Business - 29/11/2019 Confirmed reviews ALL
« very good »

Nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir T., Thank you for taking the time to share your feedback regarding your stay at the Hôtel Mercure Épinal Centre. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Sarah - RELATIONS CLIENTS.

A. Business - 15/11/2019 Confirmed reviews ALL
« pleasant stay »

very friendly staff, room very clean but unfortunately more snacks and drinks could be offered

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir A., We very much appreciate your come back regarding your stay at the Hôtel Mercure Épinal Centre. We are delighted to know that you enjoyed your stay and we hope to welcome you again. Best regards, Lorène - RELATIONS CLIENTS

St… Business - 10/11/2019 Confirmed reviews ALL
« No basic stuff even »

No slippers No toothpaste Cold rooms, Only omlete for breakfast No Bathrobe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry to learn that your stay did not meet your expectations. You can have toothpaste by asking the reception. Slippers and bathrobe are an advantage of the privilege rooms available for an extra charge of 5€. We hope that your next stay will be more pleasant as the previous one. Best regards, Lorène - RELATIONS CLIENTS.

Philippe K. Couples - 04/11/2019 Confirmed reviews ALL
« Restful stay in Épinal »

Great evening and night in Épinal.

Our hotel has responded to the review
Our hotel has responded to the review

DDear Mr. K., We’re very pleased to welcome you to Hotel Mercure Epinal Centre and we thank you for your stay. I’m delighted to share with my team your positive feelings about the quality of care and our services. Be assured of our total commitment to your next stay. Best regards, Sarah - RELATIONS CLIENTS.

Angela Business - 01/11/2019 Confirmed reviews ALL
« very good hotel and price quality ratio »

the rooms are spacious, the bed is super comfortable, you can open the window and the breakfast is divine! The location is really in the center of town and close to the river. Only thing I recommend improvement is the parking ,...way to small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Lorène - RELATIONS CLIENTS.

Richard B. Solo - 28/10/2019 Confirmed reviews ALL
« Great ambience, great staff »

The “Mercure” Hotel for me was very satisfying with regard to cleanliness, quiet, amenities and quiet surrounding area. Your hotel is a model for other hotels to emulate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure to welcome you again. Best regards, Lorène - RELATIONS CLIENTS.

Gość Business - 22/10/2019 Confirmed reviews ALL
« MERCURE »

I got a room with slants that I hit all the time. I am 180 cm tall and should consider this when booking this room In addition, one day when I returned to the room after a full day of absence, the door was wide open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRZEGORZ MR J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry that your experience did not meet your expectations; please allow us to express ours sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Best regards, Lorène - RELATIONS CLIENTS.

Timo M. Business - 30/09/2019 Confirmed reviews ALL
« During check out language barrier was big. »

On my Invoice there is one restaurant charge 26.9.2019 which is not made by me and check out person could not remove this from my bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir M., We thank you to trusted us about your stay at the Hôtel Mercure Épinal Centre. We are sorry that your stay did not meet your expectation and we apologize. We hope to do better for your next stay. Best regards, Lorène - RELATIONS CLIENTS.

Anonymous Business - 16/09/2019 Confirmed reviews ALL
« overall satisfied with the stay, some improvements could be made »

I've stayed in Mercure, Epinal more than 10 times, this time my stay was satisfactory but there are some areas for improvement. More specifically: - the room was cleaned daily, but toiletries, bathroom supplies and fresh towels were not provided daily (which is what I would expect) - I wasn't informed that breakfast was not included in my booking only until I checked out. I was assuming that it was part of my price when I was using it daily. For the future, I would prefer to know this when I check in so I can decide whether I want to use it as an extra option or not. other than that, I was pleased with my stay and the staff was very polite and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir L., We thank you for your comments regarding your stay at the Hôtel Mercure Épinal Centre. We are delighted that you enjoyed your stay. The travel agency you booked with has a corporate rate that includes breakfast. You can take advantage of it if the travel agency selects it on booking. Looking forward to welcoming you again, Regards, Lorène - RELATIONS CLIENTS.

Paul W. Friends - 09/09/2019 Confirmed reviews ALL
« One night in Epinal. »

The room was adequate, the only detraction was the shower outlet being partially blocked. We had no opportunity to sample the delights of the restaurant as it was closed for the night. We were accurately directed to some local restaurants. Ordinarily, this experience would score higher however, although everything had been prepaid ahead of our arrival, we were still landed with a bill for the garage, which should have been included in the original offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEOFF B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry that your experience did not meet your expectations and we apologize. For our hotel located in the heart of the city, it is a real plus to offer to our customers secure private parking spaces. You have the choice to use it or not. We hope that your next stay will be more pleasant. Best regards, Lorène - RELATIONS CLIENTS.

Paup Families - 18/08/2019 Confirmed reviews ALL
« Simplicity »

Family of four sharing family room. We have a Tesla and are travelling through Europe so wanted a hotel with a car charger. Room was fine, a bit dated, but clean and everything worked. Beds were comfortable enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir H., We thank you to trusted us about your stay at the Hôtel Mercure Épinal Centre. It is a pleasure to receive your feedback, we are deligheted that you had a good stay and we hope to weclome you again. Best regards, Lorène - RELATIONS CLIENTS.

Dale Couples - 18/07/2019 Confirmed reviews ALL
« Wonderful »

Lovely staff, clean room, good price. Concierge at front desk were really helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Best regards, Lorène - RELATIONS CLIENTS.

B. Families - 14/07/2019 Confirmed reviews ALL

Excellent hôtel reposant

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur B., Nous vous remercions d'avoir choisi de nous faire confiance pour votre séjour à Hôtel Mercure Épinal Centre. C’est avec plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Au plaisir de vous accueillir à nouveau. Bien cordialement, Lorène - RELATIONS CLIENTS.

Santiago P. Business - 14/06/2019 Confirmed reviews ALL
« Correcta »

Correcta. ni excepcional ni mala

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANTIAGO P., We thank you to trusted us for your stay at the Hôtel Mercure Épinal Centre. We appreciate your comments regarding your stay, your feedback is very important for us. Be assured that your comments will be transmited at all our team. We hope to do better for your next visit. Best regards, Lorène - RELATIONS CLIENTS

Zoltan Business - 07/06/2019 Confirmed reviews ALL
« it was relatively ok »

the breakfast was always the same, and without vegetables, what is not good. the wifi was poor. the hotel's bathroom need to renovate, as it is very old one, and aged. the window was dirty, what would be manageable. it was not noisy, my room was to the river side, but the window could be replaced with a much better one - probably it is more operating cost, what would return if replaced. the sauna was not operates at the morning, so couldn't even test it, when I would have opportunity to try. Year by Year I am coming to that hotel, but it the quality goes down. To be positive also, staff really nice at the reception and at breakfast. Lobby area is good, also the koffe is reachable anywhere, also the positioning of the hotel is good, and the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZOLTANMR S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Our renovation program will continue in 2019 so that all our rooms will be renovated according to current design codes. Please rest assured that we will take the appropriate measures. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Lorène - RELATIONS CLIENTS.

Chris C. Business - 29/05/2019 Confirmed reviews ALL
« Mr Chris C. »

everything as expected - thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, LORENE - RELATIONS CLIENTS.

Anthony O. Friends - 20/05/2019 Confirmed reviews ALL
« Very pleasant stay »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback, I will share it with all my team. We hpe to have the pleasure to welcome you again. Best regards, Lorène - RELATIONS CLIENTS

R. Business - 20/05/2019 Confirmed reviews ALL

Good, but some complimentary water should be there when we arrive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. During your stay we upgraded you in a privilege room so you had five drinks for free everyday. We hope that you will be able to benefit it during your next stay. Best regards, Lorène - RELATIONS CLIENTS.

Michael Business - 18/05/2019 Confirmed reviews ALL
« Good for a few days »

Staff very nice and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL G., We thank you to trusted us about your stay at the Hôtel Mercure Épinal Centre. Our air conditioning system uses the same facilities as our heating system. In this period between two seasons, most customers are demanding heating instead of air conditioning. That's why you could not use the air conditioning in your room. We hope that your next visit will be more pleasant. Waiting to welcome you. Best regards, Lorène - RELATIONS CLIENTS.

Anonymous Business - 17/05/2019 Confirmed reviews ALL
« Good rest during business trip. »

Network is working, beds are comfortable. In mornings takes time to get warm water but it is coming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We thank you for taking the time to tell us your experience about your stay at Hotel Mercure Epinal Center. We are delighted that you had a pleasant stay. Our boiler room has just been completely renewed, hot water should not be longer a disadvantage. We hope to have the pleasure to welcome you again. Best regards, Lorène - RELATIONS CLIENTS.

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