Hotel - Novotel Gent Centrum
Novotel Hotel Novotel Hotel

Novotel Gent Centrum Hotel

4.0/5 1,594 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Outdoor sports


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby


HET PAND1 km / 0.62 mi VLERICK LEUVEN GENT1 km / 0.62 mi VOLVO TRUCKS7 km / 4.35 mi
MILLIKEN1 km / 0.62 mi VOLVO CARS7 km / 4.35 mi

Congress centre

ICC5 km / 3.13 mi

Exhibition centre

FLANDERS EXPO10 km / 6.25 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.This hotel features premier meeting rooms in the center of Ghent, ideal for conferences and a variety of events. The staff provides proactive service, and the facilities include audiovisual equipment and free WiFi.

Novotel Gent Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PERMEKE 21 m2 2 m 0 0 10 0 0
VAN GENT 21 m2 2 m 0 0 10 0 0
BOSCH 56 m2 3 m 50 15 28 30 40
MINNE 56 m2 3 m 50 15 28 30 40
VAN EYCK 56 m2 3 m 50 15 28 30 40
CLAUS 63 m2 2 m 50 20 31 30 40
CAVE MEDIEVALE GRUUTHUUS 120 m2 3 m 100 0 0 0 80
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 5,812 reviews

Our guest reviews for
Novotel Gent Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,594 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 11/12/2019 TripAdvisor review
« Great location! »

The location was great! We enjoyed walking around the city, all within short distances from the hotel. The best part was there was a Christmas market right outside the hotel doors! It was easy to go around and then bring back your shopping to the hotel room and come back out again.

Dirk Couples - 03/12/2019 Confirmed reviews ALL

nice stay

Gam Friends - 26/11/2019 Confirmed reviews ALL
« Very good stay. »

Stayed two nights and found the hotel to be clean and comfortable. Staff were courteous and helpful. A good choice at breakfast.

Julien S. Solo - 25/11/2019 Confirmed reviews ALL
« Buitengewoon »

The nightreceptionist is a professional and friendly person. He is a great value of the team. Tom from breakfast also greeted me with a smile and made sure I had a lovely breakfast.

Anonymous Business - 21/11/2019 Confirmed reviews ALL
« comfortable hotel stay »

The stay was okay, The room was clean and well prepared, the bed ws oke as expected from Accor hotel. The location is top, in the middle of the city centre of Ghent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team members and we are pleased that we upheld the high standards expected of us. We are glad that you appreciated our convenient central location. We look forward to welcoming you back on a future occasion. Kind regards, Petra DE MEYERE, General Manager

Sara N. Friends - 20/11/2019 Confirmed reviews ALL
« Very helpful and friendly staff »

The staff were very friendly and helpful. The room was ok but we were not topped up with coffee and sugar in our room and the building work next door started at 7am on Monday morning which did wake us up sadly. I was sad to see that the coffee machine that used to be in the reception area along with the water with fresh lemons in is now only for people on business.

Anonymous Business - 18/11/2019 Confirmed reviews ALL
« great stay and location »

rooms and meeting rooms were great. The first day we had some issues with the lunch as the gluten free and other dietary restrictions weren't catered for but they were the second day.

Nikolaos Business - 13/11/2019 Confirmed reviews ALL
« Overall well received. »

It is a nice hotel with friendly staff and good breakfast, in the very Center of Mechelen. However i was given a room directly in front of the elevator, despite my preferences being the opposite in the Accor club settings. I wonder why they ask?

Nick Couples - 13/11/2019 Confirmed reviews ALL
« great location, slightly tired room »

friendly, helpful staff. fantastic location, slightly confusing entrance with tired rooms which felt in need of an upgrade. also really bad eco credentials

Jo Friends - 09/11/2019 Confirmed reviews ALL
« Great stay »

Great stay with family and friends

T. H. Business - 08/11/2019 Confirmed reviews ALL
« Nice and clean hotel »

Waiting time in the restaurant was way too long

Gail Couples - 06/11/2019 Confirmed reviews ALL
« Lovely hotel, well placed right in the middle of Gent »

Lovely room, service and good breakfast

Caroline G. Families - 06/11/2019 Confirmed reviews ALL
« Perfect spot for over night stay in Gent »

Central, nice rooms & lovely view of the church & surrounding buildings.

David U. Couples - 05/11/2019 Confirmed reviews ALL
« Central, comfortable & good value »

Check in was friendly & efficient, the room was comfortable and everything worked as expected. The location was excellent, being close to the city and sights. Breakfast was well organised and set us up for the day. All very friendly

Anonymous Business - 04/11/2019 Confirmed reviews ALL

Very good, friendly staff. easy access breakfast even if 6:30 is a bit late for me

Vincent M. Families - 04/11/2019 Confirmed reviews ALL
« Good experience »

Everything fine as usual with only the following 2 remarks: 1) although pillows were available with different hardness they were still all too hard according to my wife. It would be appreciated if some softer pillows could be made available to customers 2) In the house next to our room restructuring works were ongoing which had as a result that we woke op at 07:00 in the morning due to the noise of the ongoing works. This is not something that the hotel can really solve or is responsible for but it annoyed us anyway as being on vacation we intended to sleep a bit longer than usual.

Anonymous Couples - 03/11/2019 Confirmed reviews ALL
« GREAT locat, helpful staff, clean and room has a mini fridge »

It was a great stay, the hotel is conveniently located, the staff was nice and helpful. Enjoyed the room has a mini fridge

Tony Families - 03/11/2019 Confirmed reviews ALL
« Ok, but let down by services »

Room was ok, but had heater defect that wasn’t resolved. Taxi was late, which meant that we nearly missed train home!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, Thank you for taking time to review your recent stay. We are sorry for any inconvenience caused during your stay. Rest assured that we have noted your comments as the well-being of our guests is extremely important to us, and we wish you had notified us of your concern so that we could have found a more comfortable solution. We hope to welcome you back soon. Kind regards, Petra DE MEYERE, General Manager

Sarah W. Friends - 01/11/2019 Confirmed reviews ALL
« Fantastic hotel »

Friendly and helpful staff. Excellent breakfast. Great city centre location.

Charlotte Families - 31/10/2019 Confirmed reviews ALL
« Excellent breakfast, very comfortable bed »

Lovely comfortable bed, great shower & modern bathroom. Very clean. Really appreciated being able to open the window (hotel rooms are usually sealed and very stuffy). Delicious breakfast with lots of choice. Great central location. Friendly & helpful staff. Negatives: irritating that the loo and bathroom were separate rooms; our daughter was on the sofa bed which only had a sheet & blanket - a duvet would have been more comfortable (& warmer); the bedroom was a little shabby (e.g. one bedside shelf was missing its edge strip).

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