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Novotel Athenes Hotel 4 stars

Customer review rating 4.3/5 7,908 reviews

ALLSAFE approved hotel

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Novotel Athenes
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+ 23 Services

Hotel extras

  • An ALLSAFE SGS certified hotel

  • Panoramic view of Athens and fitness center

  • Modern facilities for all your conference needs

  • Ergonomic rooms for your comfort and wellbeing

  • WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 athens
greece

Tel: +302108200700

Fax: (+30)210/8200777

Check-in from 15h00

Check out up to 12h00

  • ATHENS AIRPORT TO SYNTAGMA :  X95 SYNTAGMA

  • From Novotel Athens to Syntagma :  732 LIOSSION 22

  • KIFISSOS BUS TERMINAL (A) :  051 OMONIA

  • LARISSIS- RED LINE :  2 LARISSIS

  • OMONIA GREEN LINE :  3 OMONIA

  • SYNTAGMA BLUE LINE :  1 SYNTAGMA

  • By plane

    ATHENS E.VENIZELOS At 30km / 18.64 miles

  • By boat

    PIRAEUS At 9km / 5 miles

  • By boat

    RAFINA At 40km / 25 miles

  • By car

    ATHENS-PATRAS At 7km / 4.38 miles

  • By car

    ATHENS-THESSALONIKI At 3km / 1.88 miles

  • By train

    LARISSIS At 0.5km / 0.31 miles

  • By train

    PELOPONISOU At 0.5km / 0.31 miles

GPS :37.989586, 23.724928

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 196 rooms
    • 5 rooms for people with reduced mobility
    • 5 family rooms
    • 8 connecting rooms
    • 140 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Italian
    • English
    • Spanish
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • NOVOTEL ATHENS
    • On site
    • 135 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Pool
    • Outside
    • On site
  • Gym
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Childrens library
    • Video game area
    • Indoor playground for children
    • Play area

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network. The 8 meeting rooms can accommodate events, ranging from 2 to 800 guests.Our years of experience have let us build a great expertise in meetings organization.In total 1100m² meeting rooms welcoming up to 1300 persons you can organize any type of event. Modern designed meeting rooms with or without natural light, without any pillars and with high tech equipment, creates successful meetings and events.

Room descriptions and layouts

10 

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Reinforced cleaning program in public areas with frequent disinfection of all high touch areas

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews for
Novotel Athenes

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,908 reviews

TripAdvisor Rating 4.0/5

2,916 reviews

Fine Hotel

TripAdvisor rating 4.0/5

leovandijkgolf 18/10/2021 TripAdvisor review

Excellent hotel ,good beds, friendly personnel,good breakfast and a terrific view of the city from the roof top as wel as a good location Acropolis and other sceneries are all in walking distance A joy to stay there

Very comfortable night's stay

Customer review rating 4.5/5

Alex Couples - 13/10/2021 Confirmed reviews ALL

Very comfortable. clean room. Drinks prices in the bar are quite high and need to use that as there isn't many options in the neighbourhood

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Therefore we took into great consideration your remark regarding the prices of the bar and we would like to reassure you that our pricing policy is adequate to 4* hotels of Athens. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Great hotel

Customer review rating 4.5/5

Charlie G. Couples - 10/10/2021 Confirmed reviews ALL

Very much enjoyed staying again. We know the area very well and enjoyed using the hotel as a base to wander round Athens and try different eating places. Staff are all welcoming and the facilities are all to a good standard. My only dissatisfaction is with the fridge in the room which is not cold enough; particularly in a suite I think better quality fridges could be provided. That said, staff were always happy to provide ice when requested.

Dear Mr. G., We thank you for your fidelity and we very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also took into consideration your remark regarding the temperature of the mini bar and we thank you for mentioning. Our maintenance department will check it and bring all the necessary solutions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Bad Experience Globally

Customer review rating 1.5/5

O I. Couples - 08/10/2021 Confirmed reviews ALL

We regret to have chosen this hotel. On Google the average is 4.2 it is weird because almost all the comment are bad. In this hotel nobody smiles and almost nobody sans hi. We didnt feel good energy at all and no sensé of service. We would not recommend at all. This hotel should divide the prices by 3 and rename as Ibis.

Dear Mr. I., Thank you for taking the time to tell us about your experience at the Novotel Athenes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Athenes, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Therefore, since we value your patronage and our main target is your satisfaction, we have offered you 2000 points through you ALL fidelity card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Nice hotel but rough area

Customer review rating 3.5/5

Anonymous Couples - 07/10/2021 Confirmed reviews ALL

The hotel was very nice (try to ask for a room on a top floor if you go in summer and want to keep windows open as it may be a bit noisy otherwise). The staff was very friendly and there is a nice and small swimming pool on the roof top - the views from there are very brilliant (you can see the acropolis). The only negative point is that the area may feel a bit unsafe (to clarify, it's not unsafe but Athens is not at the same level of other european cities). In the hotel area (walking towards the center) the streets are tight, a bit dirty, pavement is not great, there isn't too much light at night time and quite a lot of homeless- we didn't mind, but I would not recommend it to a solo traveler, elderly people or couples with kids (specially if you like to walk around the city in the evenings/night time), but perfect for young couples or groups of friends.

Dear Hussam A., We thank you for having shared your review further to you recent stay at the Novotel Athens hotel. You enjoyed the hotel, the personnel, the rooftop terrace with its 360 degres view and its pool. The hotel is located 10 to 15 minutes by foot to the National Archeological Museum and 10 minutes away by foot from the metro station (4 stops to Acropolis). We look forward welcoming you again at the Novotel Athens hotel during your next trip in Athens. Sincerely, Georgios Kritikopoulos General Manager
Customer review rating 1.5/5

Dr. W. B. A. Friends - 05/10/2021 Confirmed reviews ALL

Chk-in was fast & effortless. Howevee, I was sadly disappointed in your rooms. From the state of my room (622) your hotel is in DESPERATE need of a overdue RENOVATION. The pictures on yiur eebsite are EXTREMELY misleading. I would NOT stay at your property again.

Dear Mr. A., Thank you for taking the time to share with us your feedback further your stay at the Novotel Athenes hotel. I am sorry that your experience regarding the room did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel Athens, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken your comments into great consideration for our upcoming renovation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

relaxing stay

Customer review rating 4.5/5

Tomasz Business - 04/10/2021 Confirmed reviews ALL

The hotel is above the average level of Novotels. It is located in a quiet street with easy access to OMONIA or VICTORIA for those who prefer public transportation to traffic in Athens. Rooms are spacious, clean with an ample bathroom. Breakfast in the restaurant has a great variety of offered food. The place is spacious, well lighted and encouraging to spend a couple of minutes longer. The bar on the roof provides also nice food with extremly pleasant view on the Acropol.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geogios Kritikopoulos General Manager Novotel Athenes
Customer review rating 5.0/5

Carl B. Solo - 01/10/2021 Confirmed reviews ALL

This was my 9'th stay in your fine hotel and the BEST so far, especially considering the circumstance surrounding the whole Covid situation. An especially nice touch was gettitng a lovely note from Ava (front desk) acknowleding my previous stays AND the super upgrade to a spacious deck and large room for my 5 night stay. ALL the staff (from Breakfast to Top floor restaurant and inbetween...HOUSEKEEPING!) were spot on GREAT!

Dear Mr. B., We very much appreciated your comments regarding your last stay at the Novotel Athenes hotel. It is always a pleasure to receive your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

lok

Customer review rating 4.5/5

M N. Families - 29/09/2021 Confirmed reviews ALL

Staff was exellent

Dear Mr. n., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athènes

Clean and well managed hotel with a fantastic roof top

Customer review rating 4.0/5

Gregor Friends - 27/09/2021 Confirmed reviews ALL

clean hotel and room, friendly staff, roof top with a pool and fantastic view, all in all a fair value for price. location is central, but definately not in the best area of the city.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Run down and need of TLC

Customer review rating 1.5/5

Gary Couples - 27/09/2021 Confirmed reviews ALL

The hotel is clearly in need of a refit as it is looking dated and quite shabby in places. We were kindly upgraded to a suite however our room again as dated and there was quite a bit of wear and tear. I’ve stayed in Novotels before and they were of a much higher standard. The breakfast was also of a poor standard with a very limited selection, the hotel had run out of croissants and I was restricted in what I could have as a result of this. We left feeling disappointed in our experience which was a shame

Dear Mr. L., Thank you for taking the time to tell us about your feedback at the Novotel Athenes. I am sorry that your experience regarding the overall state of the hotel and the breakfast did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel Athens hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially for the croissant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athènes

Early breakfast!

Customer review rating 4.0/5

Anonymous Couples - 22/09/2021 Confirmed reviews ALL

Very beautiful pool area and the stuff was great. At the breakfast the bacon and other warm food could be warmer.

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Therefore, we took into great consideration your remark regarding the hot products of the breakfast. We would like to reassure you that the Food & Beverage Manager will discuss this specific matter with his kitchen team, in order to avoid such incidents in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athènes

Don’t stay here, it’s BAD

Customer review rating 1.0/5

Is Business - 21/09/2021 Confirmed reviews ALL

The location is very depressing and the taxi driver who dropped me here warned the neighborhood is not safe to walk around. True, it felt like it. No cafes, no restaurants, no coffee place. The restaurant at the hotel made me wait for 30 min for a sandwich and the place was almost empty. I left after 1day stay and lost 2 other nights I books. Too horrible!

Dear Mrs. M., Thank you for taking the time to tell us about your experience at the Novotel Athenes. I am sorry that your experience regarding the F&B and your reservation did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Athenes, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the food problem and prevent future occurrence. Therefore, as it concerns your reservation, we had no information that there was a changement of your stay. We would like to inform you that your reservation came from Booking.com and for any changement we kindly invite you to contact them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Fantastic Hotel

Customer review rating 5.0/5

Thomas R. Couples - 21/09/2021 Confirmed reviews ALL

This hotel is an oasis. Great Pool Area, Great Service and fantastic loyalty recognition

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athènes

Again and again and again ...

Customer review rating 5.0/5

G. I. Couples - 20/09/2021 Confirmed reviews ALL

Once again , memorable staying !

Αγαπητέ κε Γιαννακούλια, Σας ευχαριστώ για την πολυετή προτίμηση σας και για την άριστη βαθμολογία σας. Είναι πάντα ευχάρτιστο για την Διεύθυνση και για το προσωπικό του ξενοδοχείου όταν λαμβάνουμε θετικά σχόλια από τους επαναλαμβανόμενους πελάτες μας. Σας ευχαριστώ και πάλι και εύχομαι να σας υποδεχτούμε ξανά σύντομα στο ξενοδοχείο Novotel Athenes. Με εκτίμηση, Γεώργιος Κρητικόπουλος Γενικός Διευθυντής

Central. Run down area outside.

Customer review rating 4.0/5

Gov L. Families - 19/09/2021 Confirmed reviews ALL

Great hotel with good sized rooms. Rooftop pool bar and restaurant was good but pool water was cold. Very good breakfast that had good covid arrangements. Staff very helpful and polite. Will return!

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athènes

Short stay in athens

TripAdvisor rating 5.0/5

J5883SNmikew 19/09/2021 TripAdvisor review

A really very nice hotel situated close to the metro and so able to access all the major sights so easily , the staff are very welcoming and we thoroughly enjoyed our stay , especially the food on the roof top restaurant.. exceptional and excellent value , lovely staff all round

Dear J5883SNmikew, We would like to thank you for your preference to the Novotel Athens hotel. Your comments were shared with the hotel's team and we were delighted to receive your positive feedback since our mission is your satisfaction. It will be our pleasure to welcome you again at the Novotel Athens hotel. Sincerely, G. Kritikopoulos, General Manager

Short stay in athens

Customer review rating 5.0/5

Michael A. A. Couples - 18/09/2021 Confirmed reviews ALL

A really nice hotel with nice amenities and very friendly staff, they made us very welcome as diamond members . It is situated close to the metro and so left the car in the car park, the roof top restaurant was exceptional and the food and drink a real delight with spectacular sites over the city and the acropolis.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Novotel Athenes hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

All good except for the lady at the reception

Customer review rating 4.0/5

Andrea A. Friends - 16/09/2021 Confirmed reviews ALL

Really nice hotel, strategic position, professional staff, comfortable rooms, beautiful rooftop with amazing view, good breakfast, free parking. To sum up: all good! Except for the lady at the reception who was always a bit rude. She also made a mistake about our reservation and when she realized we were right and she was clearly wrong she didn't even apologize. She reluctantly checked the system and acknowledged we were right only after we insisted many times and after we demanded that we speak to a manager to solve the misunderstanding. Unfortunately we don't remember her name, but she was the only woman at the reception in the afternoon/evening shift. Apart from that, everything was perfect.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we took into great consideration your remark regarding the person at the reception and we apologize for any inconvenience that might have caused. We will make sure to avoid such incidents in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Worst Hotel in World as location is where all Drugs users and Migrant live and around the hotel

TripAdvisor rating 1.0/5

S Q 30/08/2021 TripAdvisor review

We are robbed outside the hotel. The hotel is in a location where all drugs users are sitting outside or illegal migrant people. One of the worst places we have have lived in and Accor should not support this hotel

Dear S Q, We would like to thank you for sharing your review. We feel sorry about the incident you experienced and we consider your remarks as they allow us to improve our services. However, the hotel is located nearby the metro station Larissa only 7 minutes by foot (5 stations away from the Acropolis museum) and 15 minutes by foot from the National Archeological museum and is like any other capital of an European country. We hope to better serve you in the future. Sincerely, Georgios Kritikopoulos, General Manager

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