Mercure Hotel Atrium Braunschweig 3.5 stars

Customer review rating 4.5/5 2,849 reviews

Mercure Hotel Atrium Braunschweig
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+ 23 Services

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Atrium Braunschweig

Berliner Platz 3
38102
braunschweig
germany

Tel: +4953170080

Fax: (+49)531/7008125

Check-in from 15h00

Check out up to 12h00

  • BUSLINIE :  419 420 421 4 HAUPTBAHNHOF

  • STRASSENBAHN :  1 2 HAUPTBAHNHOF

  • By plane

    HANOVER LANGENHAGEN At 65km / 40 miles

  • By car

    BRAUNSCHWEIG SUEDWEST At 3km / 1 miles

  • By train

    BRAUNSCHWEIG HAUPTBAHNHOF At 0km / 0 miles

GPS :52.253238, 10.53753

Companies

  • SIEMENS AG 1.0 km / 0.0 mi
  • VW BRAUNSCHWEIG 10.0 km / 6.0 mi
Companies

Your meetings and events

Our meeting area offers a comfortable and inviting setting for your events. In total, our 9 meeting rooms of varying sizes can accommodate up to 250 people. All are air conditioned and equipped with state-of-the-art technology, includingfree WIFI and DSL. Plenty of natural light creates a pleasant atmosphere. We recommend our two rooms for your festive evening events, banquets or private functions. When planning and organizingyour event and during the event itself, you can rely on our professional support - we are happy to cater for your particular requirements.

10 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Auditorium

  • TV with VCR

  • Meeting room

  • Syndicated room

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

At 3-star Superior Mercure Hotel Atrium Braunschweig, you can choose between standard rooms with single/double bed & privilege rooms with two single/double bed plus sofa. All 130 rooms have WiFi. One child up to 12 can sleep free of charge in the parents' room. Upon request, we will provide you with one of our family rooms at an extra cost - if available. Your pet is welcome (fee €10/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 16 / 172 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Privilege Room with twin beds

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with a double bed and a sofa

  • Max. number of persons: 4
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

ATRIUM LOUNGE

Type of cuisine: International

In our newly renovated "Atrium Lounge," we will indulge you with our selection of local and international dishes and fine wines. Watch all Bundesliga and Champions League games live on our large-screen TVs and enjoy our atrium when the weather is good.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Atrium Braunschweig

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,849 reviews

tripadvisor

TripAdvisor Rating 4.0/5

494 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good Business Stay

Customer review rating 4.5/5

Tim Business - 23/08/2020 Confirmed reviews ALL

When traveling to BS; I have been staying in The Mercure for many years! The staff are fabulous and the hotel is usually ideal for my business traveling needs! All you guys need to do is get the Restaurant Open for Evening Meals

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure

Nice hotel close to the City center and trainstation

TripAdvisor rating 4.0/5

Piloten1967 18/08/2020 TripAdvisor review

Nice place and friendly employees. Nice rooms and very clean. Breakfast was very nice even with Covid-19 restrictions on the buffet. The restaurant was closed for dinner due to Covid-19, which was the only issue we had.

Dear Guest, We appreciate your feedback regarding your stay at the Mercure Hotel Atrium Braunschweig. Thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Atrium Braunschweig

Good and professional service, good location

Customer review rating 4.5/5

Fwe Business - 03/08/2020 Confirmed reviews ALL

Very professional reception, very good service in the restaurant, but the limitations due to CoViD-19 are exaggerated, especially in the restaurant. It was certainly not comfortable to be on-time for breakfast in the restaurant. Leaving a whole table free between two usable tables is somehow irrational when you need more space for guests. Why not move tables out and just keep the required 1.5 distance between the tables. You would have more usable tables. Reminders from one specific person to come on-time or using the mask correctly made us feel like being in the kinder-garden.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. The increasing spread of Coronavirus COVID-19 is a special challenge for all of us. The safety and well-being of our guests and employees is always our highest priority. If you have found this to be "kindergarten", we are very sorry. For us this is not a kindergarten, we just adhere to the official requirements. Thank you again for sharing your experience, We hope you will visit us again next time. Sincerely, Team Mercure
Customer review rating 4.5/5

Anonymous Business - 20/07/2020 Confirmed reviews ALL

Everything was fine, but on floor 2 it is said that we should disinfect our hands before touching the elevator buttons, but the entire week the dispenser for disinfectant was broken with a sign to use the one in the lobby.

Dear Mr. H., We appreciate your feedback regarding your stay at the Mercure Hotel Atrium Braunschweig. Thank you for sharing your experience. We hope you will visit us again next time. Sincerely, Mercure Hotel Atrium Braunschweig

Mediocre

Customer review rating 4.5/5

M Business - 12/03/2020 Confirmed reviews ALL

Check in and parking flawless. Single bed room appears outdated. Mattress, blanket and pillow should be updated, seem to have been worn out. Breakfast is sufficient and tasty, yet not above average within this hotel category. Overall would consider booking again, yet not a must-stay.

Dear Mr. R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Hotel Atrium Braunschweig

Good stay

Customer review rating 4.5/5

Glynnis H. Couples - 24/02/2020 Confirmed reviews ALL

It met our expectations. Breakfast was very good

Dear Mrs. H., We appreciate your feedback regarding your stay at the Mercure Hotel Atrium Braunschweig. Thank you for sharing your experience. We hope you will visit us again next time. Sincerely, Mercure Hotel Atrium Braunschweig
Customer review rating 4.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

The air in the room was rather muggy, luckily the windows can be opened. The breakfast was okay, but the scrambled eggs were cold, the sausages were a bit burned and nobody came to ask if I wanted to have some coffee but I've rather been ignored.

Sehr geehrter Herr K., vielen Dank, dass Sie sich die Mühe gemacht haben uns zu bewerten. Bitte seien Sie versichert, dass ihr geschilderter Aufenthalt nicht unseren Servicegedanken entspricht. Wir werden umgehend mit unserem Service und Küchenpersonal sprechen. Wir bedanken uns erneut für ihre Rückmeldung und würden uns freuen, wenn wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen Bianca Brehmer Front Office Manager

Old Hotel, not satisfactory stay

Customer review rating 4.5/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

The hotel seems to be very old, beds are very uncomfortable. Bed sheets are very thin and too short for me. Breakfast was very basic, nothing special. Staff seemed to be friendly, however could be more professional in their service. Would not recommend to stay there.

Sehr geehrter Herr K., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Atrium Braunschweig die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Unser Frühstücksbuffet wird immer von unseren Gästen besonders hervorgehoben, schade dass es für Sie nur durchschnittlich war. Gerne können Sie bei uns auch größere Zimmer erhalten. Wir sind natürlich bestrebt, dass unsere Zimmer in Zukunft modernisiert werden. Ich würde mich freuen, wenn Sie uns wieder besuchen kommen und die Möglichkeit geben ihre Erwartungen zu erfüllen. Mit herzlichen Grüßen Bianca Brehmer Front Office Manager

Great Hotel

Customer review rating 4.5/5

Gary K. Business - 24/01/2020 Confirmed reviews ALL

I would say the service was excellent. The lady on the front desk was very helpful. I asked to change to room with a double bed and she absolutely went out of her way to help me. The lady's name was Janin Schmitz. That's customer service ++++!

Dear Gary, Thank you for your kind feedback. I will tell Janin that you are very satisfied with her. We are looking for your next visit. Sincerely, Bianca Brehmer Front Office Manager

everything OK

Customer review rating 4.5/5

Anonymous Business - 13/12/2019 Confirmed reviews ALL

everything OK

Dear Mr. Cheng, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Brehmer Front Office Manager

OK

Customer review rating 4.5/5

Anonymous Business - 13/11/2019 Confirmed reviews ALL

everything correct

Dear Mr. C., Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Brehmer Front Office Manager

Excellent stop off hotel on the way back from the UK

Customer review rating 4.5/5

Angus R. Solo - 11/10/2019 Confirmed reviews ALL

Fantastic hotel, excellent prompt efficient service, always a pleasure to stay in this hotel on my journeys to and from the UK

Dear Angus, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

The Braunschweig Trip

TripAdvisor rating 4.0/5

kipple381 Solo travel - 05/09/2019 TripAdvisor review

Hotel value for Money and a Good Location to move around Braunschweig. Breakfast was Good and all in all a very good stay in the Hotel easy in easy out and just across from the main Station so Transport was easy to find.

Dear "kipple 381", Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Perfekt

Customer review rating 4.5/5

Anonymous Families - 31/08/2019 Confirmed reviews ALL

Alles gut

Sehr geehrter Herr Höhner, vielen Dank für Ihre TOP Bewertung und die volle Punktzahl. Es freut mich dass wir Ihnen mit unserem Service, unseren Zimmern und der Lage so gut gefallen haben. Ich würde mich freuen, Sie auch bei Ihrem nächsten Braunschweig-Besuch wieder begrüßen zu dürfen. Mit freundlichen Grüßen Bianca Rosenberg Front Office Manager

Everything was fine, looking forward for my next stay.

Customer review rating 4.5/5

Chris Business - 19/08/2019 Confirmed reviews ALL

Everything was fine, looking forward for my next stay.

Dear Christian, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

No reasons to complain

Customer review rating 4.5/5

Anonymous Business - 23/07/2019 Confirmed reviews ALL

Overall very satisfying, only criticism (if any) the air condition was managed remotely while not in the room, even on colder days, which made the room a little too cold from time to time and also appears to be a waste of energy (for your hotel)

Dear Timo Thank you for your kind feedback. We are looking for your next visit. Thank you also for the criticism maybe if we renovate the rooms this is the next step to save the enviroment. Sincerely, Bianca Rosenberg Front Office Manager

good

Customer review rating 4.5/5

Anonymous Business - 03/07/2019 Confirmed reviews ALL

everything ok

Dear Mr. C., Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Nice stay, missed Air conditioning

Customer review rating 4.5/5

Chris Business - 19/06/2019 Confirmed reviews ALL

It was a nice stay, with a friendly welcome. I was a little bit surprised, to get a room without Air conditioning. I've asked for a room with Air conditioning for my next stay in August...

Dear Christian, Thank you for your kind feedback. For your next stay we have make a note that you want airconditioning. Sincerely, Bianca Rosenberg Front Office Manager

Our stay in June 2019

TripAdvisor rating 4.0/5

gandphammer Couples - 18/06/2019 TripAdvisor review

Very satisfied with our stay. The food and service at the restaurant were very good. We had the superior room and it was spacious. Located across from the train station with lots of public transportation but still a pleasant walk to the old town

Dear "grandphammer", Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bianca Rosenberg Front Office Manager

It was ok

Customer review rating 4.5/5

Adam Couples - 11/06/2019 Confirmed reviews ALL

After switching rooms at midnight because it was too warm to sleep we got offered an AC room that was fine. Not sure why that wasnt offered the first place though.

Dear Adam, thank you that you take the time to share your moments with us. Please excuse us for not giving you an airconditioned room upon arrival. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

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