Hotel - Mercure Hotel Muenchen City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Muenchen City Center

4.0/5 2,536 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABAQUS DEUTSCHLAND0.8 km / 0.5 mi DEUTSCHE BANK0.7 km / 0.43 mi HYPO VEREINSBANK7.1 km / 4.41 mi MLP0.2 km / 0.12 mi SIEMENS4 km / 2.49 mi
ALLIANZ0.9 km / 0.56 mi EUROP. PATENTAMT0.8 km / 0.5 mi LINDE4 km / 2.49 mi NOKIA7.5 km / 4.66 mi

Congress centre

ICM12 km / 7.46 mi M,O,C10 km / 6.21 mi

Exhibition centre

NEUE MESSE MÜNCHEN12 km / 7.46 mi

Your meetings and events

The stage is set for a successful meeting: our hotel's location in the heart of Munich, offering the ideal infrastructure and ample parking directly beneath the hotel, will make your seminar or function even more attractive.The event area of the Mercure Munich City Center is equipped with state-of-the-art technology and free WIFI. The 5 meetingrooms have natural light, can be darkened and can be booked for many events.A cosy beer garden is located right next to the meetingarea in the courtyard and is part of the hotel. Here you can enjoy our coffee breaks, lunch, or the drink at the end in a calm atmosphere.

Mercure Hotel Muenchen City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MACBETH 21 m2 3 m 0 0 5 5 0
OTHELLO 21 m2 3 m 6 6 6 6 0
HAMLET 38 m2 3 m 0 0 15 0 0
ROMEO 38 m2 3 m 30 15 16 18 22
JULIA 42 m2 3 m 30 15 30 24 0
WITH MOST SPACE (2+5) 80 m2 3 m 70 20 40 50 42
    • Screen
    • Flipchart
    • Auditorium
    • Syndicated room
    • Audio and video equipment
    • TV with VCR
    • Day light
    • WIFI access
    • Syndicate rooms
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites.167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

  • 167 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 4,018 reviews

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,536 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
22/02/2020 TripAdvisor review
« Great hotel near the station, easy to get there from the airport »

I arrived in the old Terminal 1 (Gates A to E) at Munich airport on an Air France flight from Paris. I came out of Gate E at the very end of the terminal and had to walk to Gate D to catch the Lufthansa Express bus from Modul D outside which comes every 15 minutes and costs €11 when you buy the ticket on the bus. It stops once near the Pullman in Schwabing and then at the main train station (Hauptbahnhof). The bus is comfortable and the trip takes 45 minutes. You then walk through the station and take the exit on the opposite side at Ausgang Süd Bayerstrasse. Cross the road, turn left then take the first on the right after the Italian restaurant on the corner and you will see the hotel a little further down on the left. It's a 10 minute walk. I got a friendly welcome from Thomas at reception who gave me a wooden key card instead of a plastic one. As a gold member I received a code for Premium Wifi, a voucher for a free drink and an upgrade to a privilege room on the 7th floor which was a duplex. The minibar was free and breakfast was included in the price. I also found a welcome note and a packet of chocolate covered almonds. The room was carpeted with the living room and bathroom on the ground floor and the bedroom upstairs. It would have been nice to have some coat hooks near the door in the entrance to hang up a coat. There were two armchairs by a lamp and a small table with a cushion on one and one footstool which was fine as I was alone. There was a desk with an armchair and another lamp. The radiator was underneath the window but the long curtains covered it so I would suggest cutting the curtains to leave the radiator uncovered so it can better heat the room. There was a large TV screen, tea and coffee making facilities and a small bottle of Sekt in the free minibar with beer, soft drinks and some snacks. Upstairs there was another TV screen and radiator. There were tables and sockets on each side of the bed which was very comfortable with 4 pillows and 2 cushions. I called housekeeping to get a sheet as I am usually too hot with a duvet and it was delivered promptly to my room. I went to the restaurant on the ground floor for my free drink which was a tiny 10cl glass of white wine, I felt they could have been more generous with the serving. I had dinner there too and it was fine even if I had to wait for ages and there was far too much sauce in the Caesar's salad. There is no swimming pool or spa. It takes 15 minutes to walk to the town hall.

Stefanie Business - 18/02/2020 Confirmed reviews ALL
« Very pleasant stay »

Spacious rooms, great breakfast

S.m. Business - 16/02/2020 Confirmed reviews ALL
« Excellent experience for buisness travel »

The staff are extremely welcoming and helpful. Hotel is conveniently located a short walk or drive from any major business center in Munich. Rooms are kept very clean and tidy. The hotel's restaurant has options for vegans and vegetarians (I didn't have to ask specifically, it was just there). All in all Mercure Hotel is my hotel of choice traveling to Munich.

Anonymous Friends - 13/02/2020 Confirmed reviews ALL
« Tolles Hotel »

Genuss pur

Kevin M. Families - 12/02/2020 Confirmed reviews ALL
« very nice stay and hotel with a couple of small improvements needed. »

Hotel in general and rooms and are excellent. The free minibar is a very nice idea. Two things that should be improved is the general knowledge of the front desk staff. Some had no idea of what is offered around the area. The info booklet inside the rooms lets you know to ask them if you need more information for example about masses. The reply was i think it is in in this street but no idea what it is called or what time the mass is. I would expect the front desk to know this info or at least be able to look it up easily. The second is about the pillows, we were 3 people in the room and your info inside the rooms offers you a choice of 3 pillows. One choice is an ergonomic pillow and when I asked to have 3 in my room the front office first told me that they do not offer them and at my insistence said they will speak to housekeeping. Luckily they found 2. If you are to offer the service better not make guests feel uneasy to ask for them. Better not to offer at all then.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin Thank you very much for having taken the time to submit this positive feedback about your latest stay with us! We happily read that you had a great time at the Mercure Munich City Centre Hotel. We also want to thank you for your constructive criticism which we take very seriously and will forward it to the relevant departments. We are looking forward to welcoming you back again soon!Best regards Daniel Deputy manager

Mabel L. Friends - 11/02/2020 Confirmed reviews ALL
« Satisfied stay »

Location is great which is closed to Central Station. Nice staff and the breakfast is good. Room is spacious to us to open two big luggages. Everything is great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mei Ue L., We do really appreciate your lovely feedback regarding your stay with us!Fantastic, that you did not miss our delicious breakfast selection, which we try to variegate constantly. We would be very happy to welcoming you soon again & send kind regards from Munich! Daniel Deputy Manager

Su P. Families - 09/02/2020 Confirmed reviews ALL
« Surprisingly fantastic! »

I was very impressed with 2 staff members: Thomas and Snjezana. They did everything to make our stay very enjoyable. Our room was large and comfortable and we had everything to make a short stay more than adequate.

Gert T. Solo - 05/02/2020 Confirmed reviews ALL
« Outstanding employees - which made my stay great »

I had a late check in and all documents has been already prepared. Check in took no longer as 10 seconds. Super friendly welcome. Some on the next morning. Outstanding service from the Reception team. Room very quiet and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gert Thank you so much for your lovely feedback about your last stay. I'm happy to request these wonderful lines to all my colleagues. We are looking forward to welcoming you soon!Kind regards Daniel Deputy Host

Anonymous Families - 03/02/2020 Confirmed reviews ALL
« Top »

Alles bestens

E. Solo - 01/02/2020 Confirmed reviews ALL
« Very nice stay »

Nice bar and breakfast

Sara J. Solo - 01/02/2020 Confirmed reviews ALL
« Good »

Good

Mostafa T. Solo - 30/01/2020 Confirmed reviews ALL
« Mr »

Great as usual but I had to leave one day earlier so I lost one day from my prepaid stay

N Business - 30/01/2020 Confirmed reviews ALL
« OK »

Just OK, nothing special despite the price....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, Thank you for taking the time to tell us about your experience at the Mercure Hotel München City Center. I am sorry that your experience did not meet your expectations. I hope you maybe give us another chance to convince you from our service. Best regards Daniel Host

Katerina Couples - 29/01/2020 Confirmed reviews ALL
« Lovely stay »

We had great time in Mercure hotel!! The breakfast was one of the best I have ever tried. The room was spacious and well decorated.the people at the reception were kind,friendly and very helpful. There are though two things that need a slight improvement. There was no ventilation in the bathroom.i don't know if it didn't work or if there is none but it wasn't pleasant. Also the ladies from the housekeeping that were on the corridor, were talking very loudly and it was a bit disturbing at 8 o clock in the morning. We were closing the mid door of our room and the situation was getting a lot better that is why I don't think it is a disadvantage of the hotel..

Mehmet A. K. Families - 27/01/2020 Confirmed reviews ALL
« Good »

The breakfast is almost expensive but free minı bar usage is very nice pleasantless. Also they provide early ckeck in. Thank you.

Hhh Business - 23/01/2020 Confirmed reviews ALL
« mice plague »

There are mice in the breakfast room...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klaus, First of all we would like to thank you for our feedback on your last stay with us. We would also like to thank you for your constructive criticism. You can be sure that it is not our standard or intention to have a mouse in our lobby and restaurant area. At the moment all our efforts are focused on preventing future incidents like this. Unfortunately, we have had this problem since the renovation of the main station began. I apologize again for any inconvenience during your stay. I hope you will give us another chance to convince you of our service. With best regards from Munich. Daniel Assistant Manager

Shulamith H. Couples - 21/01/2020 Confirmed reviews ALL
« מלון מאוד יפה עם צוות אדיב »

A very nice hotel with a wonderful team. beautiful room, large and very clean!

Yaeree Families - 20/01/2020 Confirmed reviews ALL
« A perpect stay »

A perpect stay with wonderful breakfast buffet. And hotel's lobby was decorated beautifully. Staffs are very kind.

Lynne R. Families - 20/01/2020 Confirmed reviews ALL
« Professional, friendly and knowledgeable staff and a very well equipped and comfortable room »

Reception staff were very friendly and check in and check out could not have been easier. Waiters in general were very friendly with a couple of exceptions. Bar staff were very friendly, knowledgeable and nice to spend time with and talk to. Beds were very comfortable and rooms well equipped.

224didierp Business - 19/01/2020 TripAdvisor review
« Great for business purpose »

Hotel well located close to railstation. Easy to find, to walk to or even to drive as parking is very close. Rooms are very clean, big enough and quite. People and servcie are great. Bar is nice and people are friendly.

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