Novotel Zurich Airport Messe Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 6,252 reviews

ALLSAFE approved hotel

Information message

Novotel Zurich Airport Messe
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+ 27 Services

Hotel extras

  • An AllSafe certified hotel

  • Spacious Executive Rooms with WIFI, Nespresso machine and free mini-bar.

  • Option to extend your stay until 5pm on Sundays and public holidays

  • Two children can stay in their parents' room free of charge

  • Room service with hot and cold dishes available around the clock

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 glattpark
switzerland

Fax: (+41)44/8299999

Check-in from 15h00

Check out up to 12h00

  • BUS 781 AIRPORT-MESSE-OERLIKON:  MODE-CENTER TMC

  • TRAM:  10 Lindberghplatz

  • ZURICH:  10 Lindbergh-Platz

  • By plane

    BASEL At 45km / 27.96 miles

  • By plane

    GENEVA At 250km / 155.36 miles

  • By plane

    MULHOUSE At 45km / 27.96 miles

  • By plane

    ZURICH At 4km / 2.49 miles - Shuttle free

  • By car

    OPFIKON-GLATTBRUGG At 1.5km / 0.93 miles

  • By car

    SEEBACH-GLATTBRUGG At 2km / 1.24 miles

  • By car

    ZURICH-OERLIKON-MESSE At 2km / 1.24 miles

  • By train

    GLATTBRUGG At 0.5km / 0.31 miles

  • By train

    OPFIKON At 0.5km / 0.31 miles

GPS:47.425942, 8.559362

Companies

  • BAXTER 0.1 km / 0.06 mi
  • CREDIT SUISSE BANK 0.1 km / 0.06 mi
  • GENERAL MOTORS 0.1 km / 0.06 mi
  • HEWLETT PACKARD 4.0 km / 2.49 mi
  • HOCHTIEF 0.1 km / 0.06 mi
  • IBM 7.0 km / 4.35 mi
  • KRAFT FOODS EUROPE 0.1 km / 0.06 mi
  • LUFTHANSA-SWISS 0.1 km / 0.06 mi
  • NOBEL BIOCARE 2.8 km / 1.74 mi
  • NYCOMED 0.1 km / 0.06 mi
  • PFIZER 1.0 km / 0.62 mi
  • TMC 0.1 km / 0.06 mi
  • UBS BANK 7.0 km / 4.35 mi
  • VOLVO 0.4 km / 0.25 mi
  • ZURICH INSURANCE 0.1 km / 0.06 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR

Enjoy a break and let our friendly GourmetBar team spoil you. You can look forward to a balanced selection of regional and international dishes, which are regularly adapted to the current season.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.AllSafe - With our certified hygiene and prevention measures, organize your event with the best possible safety for all your participants.

Room descriptions and layouts

11 

meeting rooms

From 1 to 320 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Soundproof

  • Flipchart

  • Meeting room

  • Syndicated room

  • Audio and video equipment

  • Enjoy your lunch and dinner in our GourmetBar or Terrace.

  • Videoconferencing

  • Lectern

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews for
Novotel Zurich Airport Messe

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

6,252 reviews

TripAdvisor Rating 3.5/5

1,412 reviews

Good stay

Customer review rating 5.0/5

Den Business - 21/11/2021 Confirmed reviews ALL

Easy to get from airport on tram. Very clean and ordered hotel.

Dear Dennis F. We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Alessia Adriana Plant
Customer review rating 4.0/5

Anonymous Business - 19/11/2021 Confirmed reviews ALL

Clean and good location

Dear Giuseppina T. We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. I'm very sorry to hear that you were disappointed with your stay with us. I treat all comments with the utmost seriousness and I already investigated this unfortunate matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Alessia Adriana Plant

Well located

Customer review rating 2.5/5

Anonymous Business - 13/11/2021 Confirmed reviews ALL

Run-down, worn

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar

well located for business purposes

Customer review rating 3.5/5

Jarek Business - 09/11/2021 Confirmed reviews ALL

good quality. Unfortunate that bar was unavailable (COVID)

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding our Bar, at the moment its open Monday till Friday from 6 to 23h. But we are adapting the timing soon and hope to offer as in the past. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar General Manager

One night stay

Customer review rating 3.5/5

V, Families - 08/11/2021 Confirmed reviews ALL

The airport was in close proximity. The shuttle bus was prompt and easy to to use. It was a little pricey considering the short distance. The staff was cordial. Our room felt old and well used. It was above the front entrance where guests congregate and smoke. The room had a cigarette smell. When we opened the window to cool the room and the smell of cigarette smoke drifted up to our room. We were to tired to change rooms and just wanted to go to bed as we had any early flight. As the evening moved on and the guests went to bed the air cleared. Perhaps moving the smoking area would help.

Dear E., Thank you for taking the time to write a review after your stay at the Novotel Zurich Messe Airport. We would like to sincerely apologize for the inappropriateness. We do our best to improve every criticism in a positive way and thank you for the honest criticism you have expressed. We would be very happy to see you again soon. Best Regards Alessia Adriana Plant

Acceptable

Customer review rating 3.5/5

M Families - 07/11/2021 Confirmed reviews ALL

The elevators can’t fit a luggage cart and a person. No one offered to help. I have a cane, had six giant bags and 2 little kids, but no one even blinked. The room was fine, but offering one 45 cl bottle of water for three people is a little insulting.

Dear SHARP M., We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar

Refine your City Tax Payment System

Customer review rating 3.0/5

Rivk Solo - 04/11/2021 Confirmed reviews ALL

Was nice, good value but I have to be honest did not appreciate being taken to task over not paying my city tax which I 100% did. Whoever emailed me was kind of rude inferring I didn’t pay my 2.50 Francs. Not what I needed at 4 AM as a result I will stay elsewhere my next few times through Zurich, it was very clean and a very comfortable bed though!!

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar

comfortable, clean well staffed and appointed.

Customer review rating 4.5/5

Rakesh S. Families - 03/11/2021 Confirmed reviews ALL

It was a visit to say 'Goodbye' to my son and his family as they relocated to Canada. It was a smooth check-in followed by all round great service and empathetic care. Great breakfast helped immensely.

Dear RAKESH s., We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessia

Ok stay

Customer review rating 3.0/5

Xx Families - 01/11/2021 Confirmed reviews ALL

Fair stay.. they denied to provide bathroom sleepers. No shaving kit was available. Even they said hotel has no microwave to warm up kids food

Dear Mr. MUHAMMAD D., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar

Comfort stay

Customer review rating 5.0/5

Vinod B. Solo - 31/10/2021 Confirmed reviews ALL

I stayed two nights so poised and so calm. I loved it. Thank You, Novotel.

Dear Vinod B. We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessia Adriana Plant

Short stay

Customer review rating 4.0/5

Franz B. Families - 30/10/2021 Confirmed reviews ALL

Short stay with kids. We asked for additional blankets and these were provided very quickly. Room was as expected.

Dear B., We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. We are grateful to have given the opportunity to host you eveythough it was a short stay. We look forward to welcoming you back in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Alessia Adriana Plant

Clean and efficient check in / check out

Customer review rating 4.0/5

Ian Couples - 28/10/2021 Confirmed reviews ALL

Clean and comfortable room. Varied breakfast but hot options a bit limited at the weekends. Tram stop right outside the hotel to airport and Zurich centre.

Dear L., We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Alessia Adriana Plant

A good stay for the business traveller

Customer review rating 4.0/5

M S. Business - 28/10/2021 Confirmed reviews ALL

The rooms are spacious and staff is very courteous. 2 points were lacking: Inhouse restaurant is not operational The shower water temperature is warm at best. If you are back after a long tiring day and need a HOT shower, that is not possible. Otherwise, the place is good and recommended.

Dear S. Thank you for taking the time to write a review after your stay at the Novotel Zurich Messe Airport. It is a pleasure for us to hear that you enjoyed your stay with us. We are very grateful for your feedback that you have expressed to us and we always try to implement it positively. Best Regards Alessia Adriana Plant

Good located from airport

Customer review rating 4.0/5

Jens Business - 27/10/2021 Confirmed reviews ALL

Hard to set a good note on this stay. The pandemic is killing all experiences in life right now. The staff and breakfast was great.

Dear Jens We very much appreciate your comments regarding your stay at the Novotel Zurich Airport Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar

Peut mieux faire

Customer review rating 2.0/5

Anonymous Families - 25/10/2021 Confirmed reviews ALL

The shuttle from the hotel to the airport is not free. The shuttle was late The room wasn't ready at 22h00

Dear NADIM K., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar

Not good!

Customer review rating 1.5/5

Hossam A. Business - 21/10/2021 Confirmed reviews ALL

First i found the receptionist when i was checking in was cery aggressive and not friendly at all. There was a person ahead of me whom I thought was done , i started to approach the desk however the reaction i saw was rough. Then we started the process , i thought the check in was done , i started to step back as i really had it with the person her response was wait I am not done with you! Very rude way of communicating. I went down to the bar to eat something, the menu was either Brazilian mix of something or another dish i think like a pizza. I asked for the Brazilian dish which turned to be all fried , not good at all. Room has no slippers and the carpet does not look good at all. This place is just gwtting worse and worse

Dear Hossam A., Thank you for taking the time to tell us about your experience at the Novotel Zurich Airport Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Kretzschmar

Conveniently located

Customer review rating 3.5/5

Anonymous Business - 21/10/2021 Confirmed reviews ALL

Warm and professional welcome from reception. Rooms ok. Consistent with Novotel standards. Breakfast logistics could be improved - had to isolate in the bar area to take my breakfast sue to two large groups being there at the same time.

Dear Guillaume T. Thank you very much for taking the time to tell us about your experiences at the Novotel Zurich Messe Aiport. I am sorry that we could not meet your expectations. I apologize for the inconvenience this caused. Best regards Alessia Adriana Plant

Convient for a short stay

TripAdvisor rating 4.0/5

ShadowUZ 28/07/2021 TripAdvisor review

It was good for our one night stay with a very good service from the Reception (particularly, during check in) and the bar. The fridge was not very cold in our room. Zoo was 15 minutes drive from the hotel. The room was a bit outdated, but was OK for our one night stay. The hotel has underground parking (chf28/night) and above ground (not covered) parking (chf20/night).

Excellent location. Good value for money.

TripAdvisor rating 4.0/5

Cruiser00785549548 26/07/2021 TripAdvisor review

Rooms are good for a family of 4. Great location, tram station just one minute away from hotel. Very clean and comfortable. Personnel is very helpful and friendly. Coop supermarket in walking distance.

Good choice for a business trip to Zurich

TripAdvisor rating 4.0/5

PGB72 Business - 26/07/2021 TripAdvisor review

First trip after covid, a good experience. Although the usual services may not be working full yet, the staff and the location were very good, and the city of Zurich also is exciting after such a difficult period we have all endured.

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