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Novotel Toulouse Centre Compans Caffarelli Hotel 4 stars

Customer review rating 4.5/5 506 reviews

ALLSAFE approved hotel

Novotel Toulouse Centre Compans Caffarelli
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+ 22 Services

Hotel extras

  • Terrace catering available from May 19

  • 15 min walk to Capitole Square

  • Catering on the terrace from May 19. Breakfast in your bedroom.

  • Private indoor tool parking with direct accessto the hotel

  • Pierre Baudis congress center nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • TOULOUSE BLAGNAC Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Gift shop/newspaper shop Paying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (nearby)
  • Babysitting on request Paying
  • Clay tennis court (nearby) Paying
  • Bicycles rental
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Toulouse Centre Compans Caffarelli

5 place Alfonse Jourdain
31000 toulouse
france

Tel: +33561217474

Fax: (+33)5/61228122

Check-in from 15h00

Check out up to 12h00

  • BUS :  1-16-63 Compans Caffarelli

  • CIRCLE LINE :  1 ECOLE DE COMMERC

  • NAVETTE AEROPORT :  AEROCAR COMPANS CAFARELI

  • Métro :  B Compans Caffarelli

  • By plane

    TOULOUSE BLAGNAC At 6km / 3.73 miles - Shuttle paying

  • By car

    LES AMIDONIERS TOULOUSE CENTRE At 1km / 0.63 miles

  • By train

    TOULOUSE MATABIAU At 1.8km / 1.12 miles

GPS :43.611186, 1.431439

Companies

  • AEROSPATIALE USINE SAINT-ELOI 1.0 km / 0.63 mi
  • AGENCE ICOM 4.5 km / 2.8 mi
  • AIRBUS CENTRE 8.0 km / 4.97 mi
  • AIRBUS ST ELOI 2.0 km / 1.24 mi
  • AIRBUS/ EADS 6.0 km / 3.73 mi
  • AXA DIRECTION REG 0.5 km / 0.31 mi
  • CENTRE DE CONGRES 2.0 km / 1.24 mi
  • CENTRE DES CONGRES 0.35 km / 0.22 mi
  • CONSEIL GENERAL 0.5 km / 0.31 mi
  • CREDIT AGRICOLE 2.0 km / 1.24 mi
  • EDF 1.0 km / 0.62 mi
  • EDF DIRECTION REGIONALE 0.1 km / 0.06 mi
  • ERNST&YOUNG 0.1 km / 0.06 mi
  • FIDAL 0.6 km / 0.37 mi
  • KPMG 0.5 km / 0.31 mi
  • PIERRE FABRE 13.0 km / 8.08 mi
  • SANOFI 11.5 km / 7.15 mi
  • SIEMENS 10.5 km / 6.52 mi
  • STADE TOULOUSAIN 2.5 km / 1.55 mi
  • TBS 0.2 km / 0.12 mi
  • TFC 4.0 km / 2.49 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All of our rooms are located on the ground floor and feature blackout blinds, wall-mounted screen, video projector, free WiFi, conference kit, paperboard, sound system, lectern and stereo system.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar

Our restaurants and bars

Gourmet Bar Toulouse Centre

Type of cuisine: French

Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.

GOURMET BAR

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Toulouse Centre Compans Caffarelli

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

506 reviews

TripAdvisor Rating 4.0/5

1,111 reviews

Normal

Customer review rating 3.5/5

Lc Business - 17/09/2021 Confirmed reviews ALL

Bien

friendly receptiom

Customer review rating 3.5/5

Jules R. Solo - 12/09/2021 Confirmed reviews ALL

woman at check-in was lovely, friendly and helpful. Managed to retrieve a shirt I left in the room by mistake and kept until I collected five days later. It's not an attractive hotel. Too much concrete out front. Room really bland. Breakfast was satisfactory but a lovely dining area.

Hôtel sympa

Customer review rating 3.5/5

El Y. Families - 05/09/2021 Confirmed reviews ALL

Weekend en famille.

Relaxing

Customer review rating 3.5/5

Sarah Families - 28/08/2021 Confirmed reviews ALL

It was grand. Very nice but pool too cold.

Very poor

Customer review rating 2.0/5

Mark B. Families - 21/08/2021 Confirmed reviews ALL

The room was dirty on arrival The air con didn’t work The breakfast was dreadful The pool was tiny

Dear MARK B., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can confirm you that your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Good location beside a park

Customer review rating 3.5/5

Gwen Families - 21/08/2021 Confirmed reviews ALL

A little far from the centre by foot but great for dogs as its right beside a nice park. Our air-conditioning was not working very well so for a 4-star hotel, this was disappointing.

Normal stay

TripAdvisor rating 2.0/5

Excursion227035 19/08/2021 TripAdvisor review

We visited the hotelfor only one night. The room was gorgeous, the shower a dream. however we found a pack of pringles in the side of my son's bed, absolutely disgusting in times of covid. Considering that someone prepared the bed of my son on purpose, I cannot understand how they did not spot the bottle. As we discovered it at 10pm when we went to sleep and we were relaly tired, I slept in the bed myself and we did not inform until the next morning, they gave us the parking for free to compensate.

Dear Nerea, Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Good stay

Customer review rating 3.5/5

Renata Couples - 14/08/2021 Confirmed reviews ALL

I am Silver member accor and I was not offered a soft drink but the manager of the hotel checked us in very professionally. It is unbelievable that the hotel run out of regular instant coffee for the rooms. Only decaf!

Last minute booking in city

Customer review rating 4.0/5

L W. Families - 02/08/2021 Confirmed reviews ALL

We booked this hotel for day out in Toulouse and visit to cinema in the evening. We liked the fact it had a pool for the children and located next to nice park area. City Centre wasn’t far through park but closed on journey back and we got lost. Very family orientated hotel.

Not very clean. Old style.

Customer review rating 2.0/5

Om Families - 28/07/2021 Confirmed reviews ALL

Room very small and carpet very dirty. Will not book again there. Could be better

Dear Mister M., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Ticks all the boxes

Customer review rating 5.0/5

Mcc Families - 23/07/2021 Confirmed reviews ALL

Pool, park, good rooms, nice common areas, friendly staff

Good stay

Customer review rating 3.5/5

Marc S. Business - 19/07/2021 Confirmed reviews ALL

Nice place, good location, terrace outside is great. Staff is adorable. But everywhere carpet, that is not what I want. And it was impossible to switch off the airconditioning

Wonderful stay

Customer review rating 5.0/5

Laura Couples - 17/07/2021 Confirmed reviews ALL

Loved the contact with the personal, very friendly and with , this just said is worth thousands words

Nice quiet hotel, 15 minutes walk from city centre

TripAdvisor rating 4.0/5

GU_20192019 Couples - 27/12/2019 TripAdvisor review

Everything was fine. Large rooms and full breakfast. Minor thing: no reception desk anymore, staff is walking/sitting around randomly in entrance hall and are approaching you for checking in on a tablet! Signature on a tablet (as you do with parcel delivery service) Doesn't inspire confidence!

Great hotel reception and breakfast buffet. However the rooms are outdated and very basic. Disappointing for a Novotel

TripAdvisor rating 3.0/5

Curiosity59420 Family - 01/10/2019 TripAdvisor review

Great reception area and breakfast buffet. Parking is very secure. The room themselves are very basic and outdated: I had much better bed in the past at Novotel or Mercure brands. Bathroom did not have any clothes hook, and water was leaking on the floor (flooding literally each time we took a shower). Location is great.but very limited space to unload car in front of hotel.

International Team Visit to Toulouse Football CLub

TripAdvisor rating 4.0/5

Roam38972077980 Business - 05/07/2019 TripAdvisor review

Very pleasant Hotel, 100+ players from around Europe were accommodated for the weekend. Great service from the staff, Spacious bedroom and bathroom, very nice pool and terrace to relax in, nice public park nearby in a student style area. convenient 2 stops on nearby metro to town centre. We extended our stay in the hotel an extra night after the tournament ended as the hotel was so convenient to let us explore Toulouse further. So mix of business and couples trip.

An average hotel at most

TripAdvisor rating 3.0/5

VelduPH Family - 30/07/2018 TripAdvisor review

We spent a few days in this hotel in Toulouse... and as a Platinium member of Accor, I was expecting a bit more. The staff was very nice, the check in was ok but I did not receive the perks that you usually get when you’ve my level in the group. It’s always nice to receive an upgrade and since the hotel was not fully booked, I guess it was overlooked. I should have asked but I was tired of our travel and wanted to rest. We did not have a chance to enjoy the pool but it looked nice. The restaurant was also very good. The bathroom was nice but after taking a shower (and taking all precautions), the floor was always wet, I think this could be improved. The products were not replaced every days (conditioner and body lotion) and since we were 4 in the rooms, it was used every days.

Dear Client, Thank you for taking the time to shrae your experience after staying in our hotel. I am really sorry our services did not meet your expectations, please accept my apologize about it. We try to upgrade every LCAH client we have, however if our executive rooms are already booked by regular clients we cannot do so. Also, we have some problem with showers in some rooms but we are currently working on a renovation project which will solve these incident. I took the time to inform our housekeeper about the products that have not been replace, this is a single oversight and it won't happen again. I ope I will have the pleasure to welcome you during your further visit in Toulouse. Sincerely, Lionel Bouchand Directeur Gnéral

pleasant stay

TripAdvisor rating 4.0/5

977sharon Couples - 07/07/2018 TripAdvisor review

1 night stay, nice room and service. nice pool area. check in was easy and quick. did have trouble locating the hotel initially, not many sign posts. 11 euros to park the car overnight nice walk into town through the park

Dear Sharon, Thank you for taking the time to review my establishement services following your stay. I am happy the equipments of the hotel suit you well and the staff answered all your needs. Also, I am taking note of your return regarding the hotel signs, it is true that our location by the Compans park makes it not easy to get to. I hope I will have the pleasure to welcome you during your next visit to Toulouse. Sincerely, Lionel Bouchand, Directeur Général

1 night stopover

TripAdvisor rating 4.0/5

jjcamile Family - 21/02/2018 TripAdvisor review

The hotel is well located. Accommodations are good and Breakfast is excellent and various. Staffs are pro-active and very nice. i recommend this hotel to anyone who want to stay in Toulouse for several days

Dear Client, Thank you very much for taking the time to share your comment following your stay in Toulouse. I am glad my team made your visit in Toulouse such a pleasant one. I hope I will have the pleasure to welcome you if you were coming back to the Pink City. Sincerely, Lionel Bouchand Directeur Général

Excellent location .

TripAdvisor rating 4.0/5

Patoulittle Family - 17/01/2018 TripAdvisor review

Hotel closed to town centre (about 20min by foot) . Tube station at about 5min walk from Hotel Comfortable bedrooms . Quiet . 2 points not so positive : very expensive breakfast (a bit more than 16€ / person) and no mirror in the bedroom itself (only in the bathroom)

Dear customer, Thank you for sharing your feedback after staying in my establishement. I am happy you enjoyed your stay overwhole and the location nearby the Compans Caffarelli Park but still very close to the city-center. I am taking note of your returns and I hope I will have the pleasure to welcome you again during your next trip in Toulouse. Sincerely, Lionel Bouchand, Directeur Général

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