Stay at the Novotel Toulouse Centre Compans Caffarelli hotel and discover the south west of France. In the heart of the "pink city," this contemporary hotel is ideal for both family breaks and business travel. Enjoy the south-western sunshine in our spaci ous rooms, some with balcony, on our terrace or beside the outdoor swimming pool overlooking the park. Awaken your tastebuds at the GourmetBar and discover the cuisine of the south west, its flavors and colorful dishes.
Hotel extras
Outdoor Pool and shady terrace
15 min walk to Capitole Square
Delicious tapas dishes at the Gourmet Bar
Private indoor tool parking with direct accessto the hotel
Pierre Baudis congress center nearby
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Services and practical information
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key
WIFI/Internet Access
WIFI at the hotel
WIFI in the communal areas 500000000103961
WIFI in your room
WIFI access
Optic fiber technology provides the highest possible speed of Internet connection.
Parking
Private indoor parking (Paying) Not bookable, available according availibility, price 08EUR per 24 hours.
Bus/coach parking area
Well-lit parking
Accessibility for people with reduced mobility
Reduced mobility rooms
Wheelchair access
Reduced mobility facilities
Accessible bathroom
Pets allowedPaying
Babysitting on requestPaying
Air conditioned
Air conditioning
Manual temperature control
Air Conditioning
TOULOUSE BLAGNACPaying
Languages spoken at the hotel
English
Spanish
French
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / IroningPaying
Gift shop/newspaper shopPaying
Leisure and activities
Outdoor unheated pool
Fitness centre (Nearby)
Babysitting on requestPaying
Clay tennis court (Nearby)Paying
Other sports activities
Bicycles rental
Bike rack facilities
Jogging track
Catering
BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
Hot meals
Cold snacks
Opening hours : Week 06:00-24:00
Opening hours : Week-end 06:00-24:00
Business services
7 meeting room(s)
Web Corner on a Mac
Business center with support staff
Copy/print service available
Information message
If you're still working, so are we: we are on hand to welcome you in the best possible conditions, including providing an in-room catering service. We are certified ALLSAFE: Book with complete peace of mind! This label, developed with/approved by Bureau Veritas, is our new standard of cleanliness and prevention, and ensures these standards are met in our hotels.
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All of our rooms are located on the ground floor and feature blackout blinds, wall-mounted screen, video projector, free WiFi, conference kit, paperboard, sound system, lectern and stereo system.
Room descriptions and layouts
7
meeting rooms
From 1 to 120
attendees
m / m²
ft / sq ft
Configuration is not available for these requirements
Height2
m
Theatre style35 participants
U-shaped Room20 participants
Board-room35 participants
Classroom style35 participants
BanquetConfiguration is not available for this hotel
Configuration is not available for this hotel
Configuration is not available for these requirements
Height3
m
Theatre style35 participants
U-shaped Room18 participants
Board-room35 participants
Classroom style30 participants
Banquet32 participants
Configuration is not available for this hotel
Configuration is not available for these requirements
Height3
m
Theatre style35 participants
U-shaped Room16 participants
Board-room35 participants
Classroom style30 participants
Banquet32 participants
Configuration is not available for this hotel
Configuration is not available for these requirements
Height2
m
Theatre style35 participants
U-shaped Room20 participants
Board-room35 participants
Classroom style35 participants
BanquetConfiguration is not available for this hotel
Configuration is not available for this hotel
Configuration is not available for these requirements
Height3
m
Theatre style40 participants
U-shaped Room20 participants
Board-room40 participants
Classroom style35 participants
Banquet32 participants
Configuration is not available for this hotel
Configuration is not available for these requirements
Height2
m
Theatre style70 participants
U-shaped Room36 participants
Board-room70 participants
Classroom style50 participants
BanquetConfiguration is not available for this hotel
Configuration is not available for this hotel
Configuration is not available for these requirements
Height3
m
Theatre style120 participants
U-shaped Room50 participants
Board-room120 participants
Classroom style90 participants
Banquet120 participants
Configuration is not available for this hotel
Configuration is not available for these requirements
Room descriptions and layouts
Room name
Surface area
Height
Theatre style
U-shaped Room
Board-room
Classroom style
Banquet
El bandoneon
50
m²
2
m
35 participants
20 participants
35 participants
35 participants
Configuration is not available for this hotel
Milonga
50
m²
3
m
35 participants
18 participants
35 participants
30 participants
32 participants
Tangovivo
50
m²
3
m
35 participants
16 participants
35 participants
30 participants
32 participants
Tanguedia
50
m²
2
m
35 participants
20 participants
35 participants
35 participants
Configuration is not available for this hotel
Cumparsita
58
m²
3
m
40 participants
20 participants
40 participants
35 participants
32 participants
Tanguedia+ bandoneon
100
m²
2
m
70 participants
36 participants
70 participants
50 participants
Configuration is not available for this hotel
Total meeting room 1
150
m²
3
m
120 participants
50 participants
120 participants
90 participants
120 participants
Configuration is not available for this hotel
Configuration is not available for these requirements
When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.
Our accommodation(s)
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar
Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.
A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...
Lunch
Mon
Tue
Wed
Thurs
Fri
Sat
Sun
Dinner
Mon
Tue
Wed
Thurs
Fri
Sat
Sun
Our guest reviews for Novotel Toulouse Centre Compans Caffarelli
Anonymous
Business - 05/11/2020
Confirmed reviews ALL
I arrived at 8.05 PM, because of the covid 19 situation food must be ordered before 8.15 and the restaurant closed at 9 PM, it was all in a hurry.
the breakfast was good
Dear Mr B.,
Thank you for taking the time to share your feedback,
We sincerly apologies for the annoyance,
As you mention, because of the Covid 19 siuation we were under a duty to close our restaurant the day of your arrival. In order to better meet the needs we now propose a room service menu with more choices, available from 06 am to 10 pm
We take good note of your comments regarding the bedding, and we are going to review the situation with our housekeeper,
We hope to welcome you back to our hotel very soon, you and all brussels airlines members !
Sincerly,
Lionel Bouchand
Directeur Général
good stay , well placed near TBS and park
Customer review rating 4.0/5
Emm
Business - 03/10/2020
Confirmed reviews ALL
good stay , well placed near TBS and park , nice service at reception and restaurant, good hygiene protocol for COVID
very good stay
Customer review rating 5.0/5
Ibrahim M.
Families - 15/03/2020
Confirmed reviews ALL
every thing is perfect
Dear Sir,
Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans.
I am glad you appreciated your stay and if you would like to you could share your comment with our community on Tripadvisor : https://www.tripadvisor.fr/
Thank you for your help and I hope to welcome you again during your next trip to Toulouse.
Sincerely,
Lionel Bouchand
Directeur Général
I liked the location.
Customer review rating 4.5/5
Nicu J.
Business - 06/03/2020
Confirmed reviews ALL
What I didn't like was that I had to pay that guarantee. And it wasn't a small amount. After one week, the amount is still blocked despite the fact that we received assurances that the money will be unlocked in 3-4 working days.
Dear Mr. J.,
Thank you for taking the time to answer our satisfaction survey after your stay in my hotel.
If I believe your feedback, your stay did not meet your expectations. Please accept my apologies about it.
Please let us know if you still haven’t received the refund.
Thank you for your help and I hope to welcome you again during your next trip to Toulouse.
Sincerely,
Lionel Bouchand
Directeur Général
good accommodation for my business trip
Customer review rating 4.0/5
Guest 0. 2.
Business - 04/03/2020
Confirmed reviews ALL
quick check-in and check-out without any issues, comprehensive breakfast, rooms clean and tidy
Dear Mr. N.,
We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Lionel Bouchand
Directeur Général
very reasonably priced
Customer review rating 4.0/5
Colm D.
Families - 19/02/2020
Confirmed reviews ALL
Overall very good . Very good breakfast . The hotel is in need of a refresh which seemed to have already started :)
Dear Mr d.,
Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans.
I am glad you overall appreciated your stay and although I would have prefered there were no cons to your stay, your comments are very helpful to me in order to improve the quality of the services provided by the hotel.
We are currently, indeed, undergoing renovation until March/April 2020 and I hope to welcome you again during your next trip to Toulouse so that you can fully enjoy our new facilities.
Again, thank you for your feedback.
Sincerely,
Lionel Bouchand
Directeur Général
Great location close to Toulouse city centre but surroundings needs refreshing and restaurant has flaws
Customer review rating 3.5/5
Anonymous
Families - 06/01/2020
Confirmed reviews ALL
This Novotel review is a two fold, with nice rooms matching chain's standards, great lobby, bar and restaurant areas… Yet, the restaurant is a big disappointment and the lack of counterdesk replaced by an improbable office table to interact with the team at check-in/check-out is not optimal at all… Team was very welcoming, moreover, we had a very small issue with light bulbs in the room but was very quickly and efficiently fixed. Big disappointment though with diner at the restaurant ( tapas not available due to "holidays" @@ ! ) dishes were mostly bland and underwhelming. Overall a good stay but with flaws...
Nice quiet hotel, 15 minutes walk from city centre
Everything was fine. Large rooms and full breakfast.
Minor thing: no reception desk anymore, staff is walking/sitting around randomly in entrance hall and are approaching you for checking in on a tablet! Signature on a tablet (as you do with parcel delivery service) Doesn't inspire confidence!
Great stay in Toulouse
Customer review rating 5.0/5
Leontien
Families - 20/12/2019
Confirmed reviews ALL
We enjoyed staying at this hotel during our visit to Toulouse for the christmas market. Staff was very friendly and helpful.
The room was perfect, with a small desk and quiet during the night. The breakfast buffet had a good variety of food including some regional product which I very much enjoyed. Good coffee and assortment of tea. We parked pur car in the underground parking garage and while a bit tricky to enter with the car it was perfect to park here for the night and very nice we could leave it while we had lunch in Toulouse before starting our journey back.
Hotel is situated within walking distance of the city center, but also near the metro. Some restaurants and a centre commercial are nearby and the park is right next to the hotel.
We will stay here again when we next visit Toulouse!
Professional and reactive
Customer review rating 4.0/5
Simon W.
Business - 11/12/2019
Confirmed reviews ALL
Your staff worked to address various issues:
1/ bath tap problem
2/ flexibility addressing uncertainty regarding my possible need for a room for a second night due to the strikes impacting flights... very good attitude
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Lionel Bouchand
Directeur Général
Good for a short stay
Customer review rating 3.5/5
Vadim
Families - 10/12/2019
Confirmed reviews ALL
- Great breakfast
- Quiet
- Old, worn furniture and appliances
- Dust was not cleaned everywhere
Dear Sir M.,
Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Lionel Bouchand
Directeur Général
Very good service
Customer review rating 4.0/5
Anonymous
Business - 05/12/2019
Confirmed reviews ALL
All the staff is looking for serve you in a well manner
Customer review rating 4.0/5
Paul W.
Friends - 01/12/2019
Confirmed reviews ALL
Satisfactory
Not really in the center
Customer review rating 4.0/5
Anonymous
Business - 01/12/2019
Confirmed reviews ALL
Nice hôtel but needs à little attention to details. The decor and my room was a little tired.
November business trip
Customer review rating 4.0/5
Anonymous
Business - 01/12/2019
Confirmed reviews ALL
Good location next to meeting location. No hassles. Convenient and tasty breakfast. Good dining room.
Dear Sir,
We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli.
It is always a pleasure to receive positive feedback. I will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Lionel Bouchand
Directeur Général
below standard Novotel
Customer review rating 3.0/5
Jean-luc
Couples - 05/11/2019
Confirmed reviews ALL
I am travelling a lot and spend many nights in hotels, mainly with Accor. While the staff was very nice, I found the standard below what to expect and have experienced in other business hotels of the same chaine. No safe (while there is in the other Novotels), towel for one while booked for a couple, worn out and smelly carpet, lack of storage and electric plugs, air conditioning malfunctioning, shower with paint on the ceiling falling...
Sir,
Thank you for taking the time to share your opinion and I take care to record your feedback after your stay at our hotel.
I understand your comments about the hotel. We are currently working on a renovation project to be launched in the first quarter of 2020.
I hope to welcome you again on your next visit to Toulouse so that you can fully enjoy it.
In the meantime, please accept, Sir, my best feelings.
Lionel Bouchand
General manager
Very Good
Customer review rating 4.5/5
Julius A.
Business - 02/11/2019
Confirmed reviews ALL
It was very calm and peaceful
Dear Julius A.,
We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Lionel Bouchand
Directeur Général
Disappointed
Customer review rating 3.0/5
Plowry
Friends - 02/11/2019
Confirmed reviews ALL
The bedroom was too hot and uncomfortable. We couldn’t change the temperature. There was no air conditioning. The room wasn’t ready when we arrived. When we got to our room, we had a double bed but we booked a twin room.
Dear Patricia L.,
Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
This period is critical for us because if we turn on the air conditioning we do not have the opportunity to instantly return to the heating knowing that we have a single flow ventilation system. Thus, we prefer for the comfort of our customers, wait a little longer before activating the heating, knowing that the days are not that hot.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Lionel Bouchand
Directeur Général
Good location n great service
Customer review rating 5.0/5
Rakhee B.
Solo - 28/10/2019
Confirmed reviews ALL
Great
Dear rakhee b.,
We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Lionel Bouchand
Directeur Général
Customer review rating 4.5/5
Barbara
Couples - 28/10/2019
Confirmed reviews ALL
Convenient
Dear barbara h.,
We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Lionel Bouchand
Directeur Général
3,816 reviews
