Novotel Manchester West

Novotel Manchester West 3 stars

Customer review rating (ALL Rating) 4.3/5 798 reviews

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Hotel extras

  • Visit RHS Bridgwater Garden in the village of Worsley, an leisurely 20min walk from the hotel.

  • Located on junction 13- M60 motorway, 20 mins from the city, a great destination to meet up.

  • Breakfast, light lunch & snacks, evening meals daily in the restaurant, overlooking our garden

  • Free, secure parking for all hotel guests and conference delegates on site

  • Private meeting rooms available for 2 to 200 guests, or just casually meet up in the lounge.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Manchester West

Worsley Brow, Worsley
M28 2YA MANCHESTER
United Kingdom

GPS:53.50145, -2.384557

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ELEMENTS GARDEN RESTAURANT

Open for breakfast, lunches, snacks and full evening menu

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. As standard LCD TV or Screen and Projector, Flip chart pads and pens free of charge

Room descriptions and layouts

10 

meeting rooms

From 1 to 220 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  798 reviews

TripAdvisor Rating  4.0/5  1,069 reviews

Very Average

Customer review rating 1.5/5

Mr S. M. Business - Confirmed reviews ALL

There items in been charged for that I wasn’t aware off Paid in full before visit Didn’t use bar ,restaurant or breakfast Check in 7pm Check out 9am But still be charged £20 Be very careful offering a pre check in service as once they have you details if a open tickets to charge As Platinum membership was not offered any benefits or free drinks (But as stated never went to bar in anyway )

Dear Stephen M., Thank you for taking the time to tell us about your experience at the Novotel Manchester West At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that your experience did not meet your expectations, please allow us to express my sincerest apologies. Please rest assured that we will be discussing your comments with our f&b team and take appropriate measures to address the problem and prevent future occurrence. Please do let us know if the issue is been resolved if not let us know and we could look into it and assist to get it resolved. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Manchester West Novotel Manchester West

Ok

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Room with funny smell of feet Plug in bathroom blocked but both almost sorted

Dear Moira, Thank you for taking the time to share your feedback. We have looked into your feedback and really apologise about it and glad that it got sorted for you. Once again thank you for taking the time to give us a review and we hope to welcome you back to our hotel very soon! Sincerely, Novotel Manchester West

extremely good stay

Customer review rating 5.0/5

Julie W. Solo - Confirmed reviews ALL

check in and check out slick and fast. Rooms re decorated and upgraded. Only one thing I noticed is the lovely shaped pillows they had before were not there anymore after the upgrade. That was part of the good nights sleep, but apart from that excellent. Even the travel kettle provided for tea making was a normal sized kettle which is much better. Will continue to stay here when in Mcr

Dear Julie w., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback and will share your comments with our team. We've noted your feedback about the pillows and kettles too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Manchester West

good rooms comfortable and good breakfast

Customer review rating 3.5/5

Martin C. Families - Confirmed reviews ALL

The only comment i can make is the online booking system. The rooms were booked, and I was prepared to pay on arrive. I received and e-mail suggesting I could book in online. there were two rooms and during this process £250 was taken from my bank twice yet the rooms were only £188. I rang the hotel and was told this was only a preauthorisation and my bank was not charged even thought my online statement said it was charged. I checked out and only stay one night due to a change in plans. so far my bank is still missing the money. Luckily, I can afford to wait for the money to be returned. I was told this would be as soon as the bill was paid but it is now 48 hours later and still not rectified. Get your act together

Dear Martin, Thank you for your review of your recent stay with us. We are glad that you enjoyed your stay and thank you for your kind comments about our rooms and breakfast. We've noted your online booking feedback as well and we really do apologise about it, we will look into it with our reception team and hopefully it is / will be resolved. If in next few days you still have an issue could you please contact us back. Once again thank you and we look forward for your next visit. Sincerely Novotel Manchester West

Brilliant everything spot on!

Customer review rating 5.0/5

Julia P. Families - Confirmed reviews ALL

Clean tidy and very friendly staff Vas’s and the lady in charge of housekeeping gave us an extra duvet .hope to stay there again when visiting family xxx.

Dear Julia P., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially Vass & HK team member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Manchester West

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Other web-users rate our hotel

  • 404 reviews 9.4/10 Location
  • 946 reviews 6.4/10 Room
  • 849 reviews 8.9/10 Service
  • 35 reviews 4.2/10 WiFi
  • 430 reviews 7.9/10 Breakfast
  • 402 reviews 5.8/10 Cleanliness
  • 21 reviews 9/10 Wellness Area

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