Novotel Manchester West Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 4,924 reviews

ALLSAFE approved hotel

Information message

Novotel Manchester West
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+ 17 Services

Hotel extras

  • An ALLSAFE Clifton Environmental Certified Hotel

  • Located just off the M60 motorway and 20 mins from the city

  • Breakfast and Dinner served daily in the restaurant

  • Why not visit the new RHS Garden Bridgewater which is in the village of Worsley

  • Free, secure parking for all hotel guests and conference delegates on site

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Manchester West

Worsley Brow
Worsley
M28 2YA manchester
united kingdom

Fax: (+44)161/7038207

Check-in from 15h00

Check out up to 12h00

  • By plane

    LIVERPOOL At 40km / 25 miles

  • By plane

    LIVERPOOL At 40km / 25 miles

  • By plane

    MANCHESTER INTL At 21.08km / 13.1 miles

  • By car

    M60 JUNCTION 13 At 0.1km / 0.06 miles

  • By train

    PICADILLY At 8km / 4.97 miles

  • By train

    SALFORD CRESCENT At 5km / 3.11 miles

  • By train

    WALKDEN At 1.61km / 1 miles

GPS:53.50145, -2.384557

Companies

  • ACKROSS CHEMICALS 8.0 km / 5.0 mi
  • B.N.F.L 16.0 km / 9.94 mi
  • BOC/AIR PRODUCTS 3.0 km / 1.86 mi
  • GENERAL ELECTRIC 8.0 km / 5.0 mi
  • MAKRO 5.0 km / 3.11 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Elements

COVID LOCKDOWN 2 Currently closed, Please use our room self delivery menu, from your room.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

10 

meeting rooms

From 1 to 220 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • Day light

  • Overhead projector

  • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews for
Novotel Manchester West

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,924 reviews

TripAdvisor Rating 4.0/5

1,034 reviews

Great location great value

Customer review rating 4.0/5

Mick Couples - 17/01/2022 Confirmed reviews ALL

Staff here are lovely and we’re very helpful. Plenty of parking and nicely appointed rooms. Only issue we had was the air con doesn’t seem to be very efficient. But we will definitely stop here again

Dear Michael R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West
Customer review rating 4.0/5

Nigel M. Solo - 14/01/2022 Confirmed reviews ALL

Great location, value, service and upgraded public areas. Very good staff with a can do attitude.

Dear Nigel M., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good stay

Customer review rating 5.0/5

Robert Couples - 13/01/2022 Confirmed reviews ALL

Like to stay here,nice rooms nice staff,and close to motorway.

Dear Robert A., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Unsatisfactory

Customer review rating 3.0/5

Stuart H. Couples - 10/01/2022 Confirmed reviews ALL

The welcome on reception was very good (sorry didn’t get her name) that’s where it stopped. The room was so basic. There was no fridge, the toilet was separate from the bathroom, the turning on of the shower was hard to accesses as the fitted shower screen was in the way, the towels didn’t match (one beige one white) the lighting was poor, the layout of the room didn’t work as there was no room on one side of the bed to walk round, and the furniture was marked and of poor condition. I’ll be honest and say £74 was too expensive for that room. I won’t stay again.

Dear Stuart H., Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Im pleased to say we are due to start the next phase of our full hotel refurbishment starting with bedrooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

Comfortable & relaxed stay

Customer review rating 5.0/5

Anne Families - 04/01/2022 Confirmed reviews ALL

We felt welcomed. Breakfast was plentiful, as usual, and we were allowed to take our time over it. It was clearly stated the rooms would not be serviced and explained, understandable in the current circumstances.

Dear Anne C., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good value

Customer review rating 4.0/5

John C. Families - 30/12/2021 Confirmed reviews ALL

We booked two rooms in order to visit family. The rooms are quite basic but perfectly acceptable for the cost. When we checked in, one room was not ready. As we were then visiting family until 11.30pm, we placed all bags in the prepared room and were given the keys to the second room to use on our return. When we returned after 11pm it transpired that the second room had not been prepared, and my son and daughter had to request clean sheets and towels from reception and make up their own room. The stay was otherwise uneventful, staff were welcoming and clearly working hard, and the breakfast was very good value.

Dear Alice C., We very much appreciate your comments regarding your stay at the Novotel Manchester West. We are pleased to read that overall, you had an good stay and enjoyed your visit at our hotel.. I also noted the negative comment, please accept my sincere apologies and thank you for pointing them out to us, so that we can improve in the future. Thank you for your kind feedback, and we hope to see you again soon. sincerely, Thank you, Max Pierce General Manager Novotel Manchester West
Customer review rating 2.5/5

Anonymous Couples - 30/12/2021 Confirmed reviews ALL

Room was not clean, it was very dated and not comfortable, the air conditioning was not working and the room was way to warm the whole time, Bed was not comfortable because it was 2 beds pushed together Will not be staying again

Good stay

Customer review rating 5.0/5

Fay Families - 30/12/2021 Confirmed reviews ALL

We good service and as expected room was ready on arrival

Dear Faizal A., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Location from motorway network

Customer review rating 5.0/5

David R. Families - 29/12/2021 Confirmed reviews ALL

Excellent

Dear David R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Excellent

Customer review rating 5.0/5

Sue Couples - 24/12/2021 Confirmed reviews ALL

A great stay

Dear Susan N., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Ideal location

Customer review rating 4.0/5

N B. Families - 24/12/2021 Confirmed reviews ALL

Easy check in room good standard

Dear Nigel B., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Excellent stay

Customer review rating 5.0/5

Caroline G. Friends - 23/12/2021 Confirmed reviews ALL

Stayed here along with 5 others and we had an amazing time. The Christmas partycwas the best we'd ever attended. From booking to breakfast the staff coukdntvdo enough for you. Check in wasxquick with lovely, friendly staff. Rooms were clean, warm and very comfortable. At the party we were given place settings with bame on one side and your ordered food on the other. The room was decorated beautifully and well spaced apart. Dj was great and a fantastic choice of music to suit everyone. The food was presented beautifully and absolutely delicious. Even the small touches of crackers, party poppers and bottles of water impressed us. Partied through till 1am and had the best time ever. Had a great night's sleep and breakfast in the morning was superb. Plenty of choice of food and drinks and again it was cooked to a great standard. Thank you novotel for a wonderful stay and we will definitely be back again soon.

Dear Caroline G., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Great Hotel

Customer review rating 4.0/5

Archie P. Business - 23/12/2021 Confirmed reviews ALL

Hotel is well situated and clean with good facilities and value for money

Dear Archie P., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Comfortable stay

Customer review rating 4.5/5

Dr C. M. F. Couples - 22/12/2021 Confirmed reviews ALL

10 weeks of pretty good service

Dear Christopher f., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Relaxing stay

Customer review rating 5.0/5

Anonymous Couples - 21/12/2021 Confirmed reviews ALL

Everything well organised

Dear Christopher T., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good stay

Customer review rating 4.5/5

Myre M. Families - 21/12/2021 Confirmed reviews ALL

It was a very nice experience .. the staff is nice and the hotel is very clean.

Dear Merry Rose M., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Always First Class Service and Accommodation!

TripAdvisor rating 5.0/5

PMayo2 24/11/2021 TripAdvisor review

The service from the point of entering the Hotel was absolutely first class! Reception - Accommodation - Bar Facilities- personal Contact from all the Staff was Exceptional!!! Additionally the attitude of the staff and their ability to deliver first class service was evident from the moment I entered the Hotel. Overall Exceptional!!!

Dear Mr Mayo We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good experience

TripAdvisor rating 4.0/5

Adva74 Business - 20/09/2021 TripAdvisor review

Stayed 2 nights. Good location. Room quite cheap. Free parking. Room very warm. No Air con. immediately provided with fan after asking. WC separate from shower which is unusual in present day hotels. Good breakfast. Helpful staff.

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Disappointed in Manchester

TripAdvisor rating 2.0/5

agbird 12/09/2021 TripAdvisor review

We have stayed in Novotel Hotels in several different Countries as well as the U.K. I cannot remember one as bad as this one. We were received very badly which set the tone for the visit. Our room was very basic, we had no Air Conditioning it was very `close` that evening so we had to open the window. Being close to the Motorway we had the drone of the traffic all night and slept very badly. The Staff seemed uninterested. Very disappointing!

Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

Good value

TripAdvisor rating 5.0/5

sargentruth 22/08/2021 TripAdvisor review

We found the hotel very comfortable. The room was spacious and had the added benefit of having a bath which is getting rarer as time goes on. Very good Greek salad for my evening meal with good service. Very handy for RHS Bridgewater.

Perfewct thank you so much, see you soon I hope

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