Hotel - Novotel Manchester West
Novotel Hotel Novotel Hotel

Novotel Manchester West Hotel

4.0/5 973 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ACKROSS CHEMICALS8 km / 5 mi BOC/AIR PRODUCTS3 km / 1.86 mi MAKRO5 km / 3.11 mi
B.N.F.L16 km / 9.94 mi GENERAL ELECTRIC8 km / 5 mi

Congress centre

MANCHESTER CONVENTION CENTRE8 km / 4.97 mi UNIVERSITY OF MANCHESTER12 km / 7.46 mi

Exhibition centre

G-MEX8 km / 5 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BARTON 12 m2 3 m 12 6 8 8 0
Elsmere Room 18 m2 2 m 0 0 16 0 20
Worsley room 18 m2 2 m 0 6 6 0 0
ADAMSON 25 m2 3 m 20 12 10 12 12
WILLIAMS 25 m2 3 m 20 12 10 12 12
STEPHENSON 50 m2 3 m 50 20 20 25 30
BRINDLEY 66 m2 3 m 60 24 24 30 35
EGERTON 66 m2 3 m 60 24 24 30 35
GILBERT 66 m2 3 m 60 24 24 30 35
BRIDGEWATER 182 m2 3 m 220 80 60 130 150
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • Overhead projector
    • Syndicate rooms
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 119 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 14 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Direct dial telephone
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 4,348 reviews

Our guest reviews for
Novotel Manchester West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 973 reviews
Julie H. Couples - 01/12/2019 Confirmed reviews ALL
« Comfy overnight stopover »

From arrival to departure everything came up to our expectations staff were very helpful , the bed was comfy bathroom was clean and tidy ,breakfast had plenty of choice . Would certainly stay here again and also would recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie H., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Dave Couples - 27/11/2019 Confirmed reviews ALL

Lovely comfortable room, welcoming reception and bar area friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave S., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

M. Couples - 27/11/2019 Confirmed reviews ALL
« Expensive »

Rooms fine, breakfast ok but too expensive overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil M. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Max Pierce General Manager Novotel Manchester West

Anonymous Business - 26/11/2019 Confirmed reviews ALL
« Nice but was expecting better »

I didnt like the fact the toilet was in a different room to the bathroom. The carpet was grubby. There were broken parts of the desk on the room I was staying in. The portion size of the meal was great but it didn't taste the best. The bathroom was clean and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte G., Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Im pleased to say we are scheduled to continue with our full hotel refurbishment starting with all bedrooms We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

Dennis M. Families - 26/11/2019 Confirmed reviews ALL
« Good facilities »

Very helpful staff and good facilities would recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis M., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Kelvin Couples - 25/11/2019 Confirmed reviews ALL
« Hotel needs an update »

Staff were friendly, restaurant/bar area was pleasant as was the food (breakfast), but the rooms and corridors need updating. Carpet is dirty, as was the bedroom furniture. Overall not a bad stay for the price but I wouldn't seriously recommend to friends on account of the shabby state of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelvin H., Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Im pleased to say are scheduled to continue with our full hotel refurbishment starting with all bedrooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

Anonymous Solo - 25/11/2019 Confirmed reviews ALL
« Mr »

Moderate

Our hotel has responded to the review
Our hotel has responded to the review

Dear John L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Max Pierce General Manager Novotel Manchester West

Gary T. Families - 24/11/2019 Confirmed reviews ALL
« Me Gary T. »

Good nicely located placed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary T., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Andrew B. Business - 21/11/2019 Confirmed reviews ALL
« Regular stay »

Very nice evening!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew B., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Anonymous Couples - 20/11/2019 Confirmed reviews ALL
« Satisfactory for our requirements »

Hotel ideally placed for our reasons. Unfortunately the room bath drain was blocked and was difficult to clear the build up of water in the bath also the sink drain did not work . I also think you need to clarify the system for your evening meals .we were asked for our room number for food and drinks,so I expected to pay the bill on check out in the morning only to be chased up for money to pay the bill. I do think you need to make this clearer. I reported drains to reception on checkout

Our hotel has responded to the review
Our hotel has responded to the review

Dear James J., Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

Susan S. Families - 20/11/2019 Confirmed reviews ALL
« mrs »

stayed here before always very nice pleasant helpful staff some who recognise us clean hotel nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan s., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Paul R. Friends - 19/11/2019 Confirmed reviews ALL
« Great weekend »

Easy access to all motorways and shops excellent staff good clean well kept rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Trevor G. Solo - 18/11/2019 Confirmed reviews ALL
« No complaints whatsoever »

It was enhanced by the Murder Mystery entertainment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor G., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Craig S. Business - 16/11/2019 Confirmed reviews ALL
« Nice Hotel but rooms needed redecorated »

Hotel itself was lovely but the ground floor rooms and hallways weren't nice. Carpets in hallway and my room (127) were old and dirty looking. The brown texture walls looked horrible like it was from the 90's. The mattress was also very hard but I suppose that's depends on the person if they like a hard or soft mattress. The group we I was with on the bottom floor which was about 6 people, all woke up everyday feeling stuffy with blocked noses and dry throats. I suspect there's probably an issue with air circulation. Apart from that the staff were friendly, the rest of the hotel looked beautiful and clean. The food was unbelievably good too! Joanne the lady at the bar was one of the nicest and most helpful people I have came across in the hospitality industry. I would stay here again, just maybe in the upstairs rooms as I heard they were nicer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Manchester West. I will share your comments with our team, good and not so good. Can also let you know that we are due to start the next phase of our full hotel refurbishment. This part is with bedrooms and corridors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West --

F. M. Solo - 16/11/2019 Confirmed reviews ALL
« Amazing night shift staff »

Really enjoy my check in with the night shift staff breakfast was also great enjoy the gym too

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. F., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Amy Business - 15/11/2019 Confirmed reviews ALL
« Great Hotel »

I stay at this hotel on a regular basis and always receive a warm welcome. Some recent changes at the hotel are making it even better, branding and room updates are coming along nicely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy M., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

S. Business - 15/11/2019 Confirmed reviews ALL
« Service poor »

Ordered dinner with two colleagues- got my order wrong. By the time mine came my colleagues had finished eating. I did complain and although I was told someone would come to speak to me - no one did. I’m still waiting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, Thank you for your kind feedback, We are pleased to read that overall, you enjoyed your visit at our hotel. Sorry about us not checking back with you regarding your meal. We hope to see you again soon. sincerely, Thank you, Max Pierce (GM) h0…

Stephen E. Friends - 14/11/2019 Confirmed reviews ALL
« Comfortable for night and very reasonable »

Excellent stay. All very clean and comfortable. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen E., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Sheena W. Business - 14/11/2019 Confirmed reviews ALL
« No problems »

Efficient check in - much improved from the past. As always pleasant night duty person, always speaks when I take the dog out first thing and was efficient checking us out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheena W., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Cdm Couples - 12/11/2019 Confirmed reviews ALL

A pleasant, well-presented hotel. The hotel staff were all polite, friendly and helpful. The room was clean and comfortable. Meals in the restaurant were pleasant with an appropriate variety to meet dietary requirements. Breakfast was disappointing - processed sliced bread for toast (brown bread, not even wholemeal had to be requested on two occasions), there was little or no unsliced bread and the French pastries appeared to run out well before the end of service. Also a poor selection of very sugary jams - no blackcurrant or apricot, for instance. Not everyone wants a cooked breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher D., Thank you for taking the time to tell us about your experience at the Novotel Manchester West At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that your experience at breakfast did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that I will be discussing your comments with our Food and Beverage Manager and take appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

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