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Novotel Toronto North York Hotel 3.5 stars

Customer review rating 4.2/5 7,106 reviews

ALLSAFE approved hotel

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Novotel Toronto North York
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+ 12 Services

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Hot breakfast buffet, relaxed modern dining

  • Modern fitness center, sauna, heated pool

  • Choice of versatile event meeting spaces for your next event

  • 2 minutes to subway, 25-minute ride downtown

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (nearby) Paying
  • Outdoor tennis court (nearby) Paying
  • Jogging track
Catering
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto North York

3 Park Home Avenue
North York
M2N 6L3 toronto
canada

Tel: +14167332929

Fax: (+1)4167333403

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISSION :  YONGE NORTH YORK CENTR

  • NORTH YORK CENTRE :  YONGE NORTH YORK CENTR

  • By plane

    TORONTO ISLAND AIRPORT At 27.36km / 17 miles

  • By plane

    TORONTO PEARSON At 22.53km / 14 miles

  • By car

    EXIT NO.369 (HWY 401) At 2km / 1.25 miles

  • By train

    UNION STATION At 16km / 9.94 miles

GPS :43.769185, -79.413065

Companies

  • AEGON 0.5 km / 0.31 mi
  • AEGON TRANSAMERICA 0.4 km / 0.25 mi
  • AXA 2.0 km / 1.24 mi
  • BOMBARDIER AEROSPACE 8.35 km / 5.19 mi
  • CADBURY ADAMS 0.5 km / 0.31 mi
  • CADBURY KRAFT FOODS 7.0 km / 4.35 mi
  • CAPITAL ONE 1.3 km / 0.81 mi
  • COLUMBUS CENTRE 9.3 km / 5.78 mi
  • DOWNSVIEW CHURCH 9.4 km / 5.84 mi
  • HEINZ 2.0 km / 1.24 mi
  • KPMG 2.77 km / 1.72 mi
  • LOWE'S HOME CENTER 0.1 km / 0.06 mi
  • LOWES 0.1 km / 0.06 mi
  • MANPOWER 0.5 km / 0.31 mi
  • NESTLE 1.1 km / 0.68 mi
  • NESTLE CANADIAN HEAD OFFICE 1.0 km / 0.63 mi
  • PRICE WATERHOUSE CO 2.0 km / 1.24 mi
  • PROCTER & GAMBLE 1.2 km / 0.75 mi
  • PROCTER AND GAMBLE HEAD OFFICE 1.17 km / 0.73 mi
  • S.A.P CANADIAN HEAD OFFICE 2.77 km / 1.72 mi
  • SANOFI 6.1 km / 3.79 mi
  • SANOFI PASTEUR 7.0 km / 4.35 mi
  • SCIENCE CENTRE 11.4 km / 7.08 mi
  • STARBUCKS 0.1 km / 0.06 mi
  • TTC 12.3 km / 7.64 mi
  • VALE INCO 40.1 km / 24.92 mi
  • WARNER BROSS 2.0 km / 1.24 mi
  • XEROX 13.1 km / 8.14 mi
  • YORK UNIVERSITY 8.6 km / 5.34 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Book your next meeting/event with our COVID safety protocols.

Room descriptions and layouts

7 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Day light

  • WIFI access

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

TRIO RESTAURANT - Closed.

Type of cuisine: International

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

TRIO BAR

Trio Bar offers a wide variety of drinks, from beer and wine to cocktails. Great atmosphere, good food and great drinks are what makes Trio Bar stand out.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Novotel Toronto North York

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,106 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,110 reviews

Good stay

Customer review rating 4.5/5

Elaine Solo - 31/07/2021 Confirmed reviews ALL

Nice room, staff was accommodating, great location

Dear Elaine O., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Good location

Customer review rating 2.5/5

Niu T. Families - 31/07/2021 Confirmed reviews ALL

I feel good two days staying in the room 1715 but not three days in the room 1209. I very often to hear noise in the next door and the hallway further more, the room style is old and no space in the washroom than the room in 1715.

Dear Nu T., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I am so sorry for the issues with room 1209 and thank you for sharing your feedback. This will help me better understand what happened in order to anticipate any future occurrence or those issues in future.. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Very deceiving

Customer review rating 1.5/5

Anida Couples - 30/07/2021 Confirmed reviews ALL

Not what I expected judging from pictures. The room smelt pretty bad . Pretty much a high raised motel and not a hotel .

Dear Jeremy H., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto North York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with room 1503 odor in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Not great

Customer review rating 1.5/5

Melinda Families - 30/07/2021 Confirmed reviews ALL

Hello, Had a few negatives. For starters, the light switch for the lights above the window was broken I had to call call for help at 11:39 pm to turn them off because we could not sleep. Took a while, but the staff did their best to help. However the worst was the fact that the bathroom doesn’t have a proper door to close. That is an issue for me, and I unfortunately will not stay at your hotel again because of this. It has flaps that don’t even connect so you hear everything. So gross. There is no privacy and I was not able to use the toilet in the room at all. That was the deal breaker for me. There was also an incident that morning where there were about 30 police and after stepping out for a quick cigarette in my pyjamas at 8:15, I was not allowed back to my room until after 10 am. It was quite scary as they had their guns drawn and a swat team even came.

Dear Melinda C., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto North York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with a room 1711 in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Well located but noisy

Customer review rating 3.0/5

Nicole Solo - 28/07/2021 Confirmed reviews ALL

Hi, I want to acknowledge your staff who were very friendly, helpful and efficient. Thank you! My room was fine but I have to mention that I found it very loud (could hear opening/closing doors in the hallway). I had some issues with the pillows but hopefully I am the only one who had that problem. Thank you for your accommodation!

Dear Nicole S., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I am so sorry about the noise in your room. I could only imagine how it may disturb you during your stay. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Well located. Wonderful helpful staff.

Customer review rating 4.0/5

Anja C. Couples - 28/07/2021 Confirmed reviews ALL

I find the duvet is too heavy. If there was a separate sheet it would be better so you could not have that incredible weight exhausting me. it would have been much better if I could have the duvet only on part of my body. Also if the fridge was a bit larger it would be great.

Dear Roger Irwin C., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Great hotel

Customer review rating 5.0/5

Lb Couples - 28/07/2021 Confirmed reviews ALL

Room was nice, clean, battery died on the key card lock and service man was there quick time to fix it

Dear Laura B., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Excellent stay

Customer review rating 5.0/5

Frank, F. P. S. Business - 26/07/2021 Confirmed reviews ALL

This was a great location, perfect for my business trip and the staff were of great help and courteous. I'd highly recommend this hotel.

Dear Frank P., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi…
Customer review rating 2.5/5

Anonymous Business - 26/07/2021 Confirmed reviews ALL

Satisfactory. However I did not feel I was getting good value for money, which prompted be to switch locations.

Dear Darius A., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi…

Great location

Customer review rating 3.0/5

Anonymous Solo - 24/07/2021 Confirmed reviews ALL

I found the room very basic. It had only one outlet on the desk lamp to charge a phone. No other outlets other than the bathroom. Bed side light not working.

Dear Ana A., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi…

Centrally located!!

Customer review rating 4.0/5

Anonymous Business - 23/07/2021 Confirmed reviews ALL

First trip back to Toronto in a while. Thank you. Big bright room. Cleaning services were perhaps understandably diminished.

Dear Eric P., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi…
Customer review rating 5.0/5

Ajiri Business - 22/07/2021 Confirmed reviews ALL

It was a short one-night business trip. The location and service was great.

Dear Ajiri I., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi…

Nice

Customer review rating 4.5/5

Doug Couples - 21/07/2021 Confirmed reviews ALL

In a pandemic situation, I was very comfortable with your approach to handling guests in these trying times.

Dear Doug M., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Good location. Nearby parking. Comfortable and clean.

Customer review rating 4.5/5

Tracy Solo - 18/07/2021 Confirmed reviews ALL

The bed was comfortable and the room and bathroom well-cleaned. Easy and fast check-in and check-out.

Dear Tracy F., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Solid expérience

Customer review rating 4.5/5

F Friends - 17/07/2021 Confirmed reviews ALL

Room was clean, AC was working (didn't last time but thankfully I was moved to another room), front desk was friendly.

Dear Fani H., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Clean. Nice neighbourhood

Customer review rating 5.0/5

Diane D. Couples - 17/07/2021 Confirmed reviews ALL

Good location in the city for our purpose, and we dealt with Friendly staff.

Dear Diane D., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

BUSINESS RRIP

TripAdvisor rating 4.0/5

M1112PRjamesh Business - 19/12/2019 TripAdvisor review

the room was very nice, it was noted that a night light is now standard in the washroom the restaurant was very good the hotel is conveniently located next to the toronto library, some shopping and the underground transit

Thanks for your comments, always said that one of our key benefits is our location... in the middle of North York, off Yonge Street and close to all amenities, plus on top of the TTC Subway, with a direct link to downtown. Cheers, Michael.

Great as always

TripAdvisor rating 5.0/5

802ericw Family - 18/12/2019 TripAdvisor review

It is always a great at this hotel. Near everything I to be near. Subway downstairs, great food in all directions. Early check in. Late checkout. Pet friendly. with park across the street. Couldn't ask for more.

Wow, love it, thanks for your very nice, positive review... you have said it all for me. Thank you, Michael.

Disappointing

TripAdvisor rating 3.0/5

CDAARTS Couples - 14/12/2019 TripAdvisor review

Conveniently located near the Meridian Art Centre. Access to subway during the day. Sadly nothing French here beside the name and some of the decor, rooms are extremely small and minimalist. No TV5 available, most américain hotel in Toronto have it.

Thanks for your feedback, I will follow up, not sure why we do not offer TV5, however also have to admit this is the first request for a French channel I can remember. I will look into it. Thanks again, Michael.

Overnight stay

TripAdvisor rating 5.0/5

JimMcConnach Couples - 11/12/2019 TripAdvisor review

We have stayed at this hotel many times over the past 19 years. We have been treated with respect by all the staff we have met. The rooms are comfortable and well maintained. The hotel is quiet, being one block over from Yonge Street.

Really very pleased to read your positive comments, it means so much to us that you choose to return year after year. Cheers, Michael.

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