Hotel - Novotel Lille Centre Grand-Place
Novotel Hotel Novotel Hotel

Novotel Lille Centre Grand-Place Hotel

4.0/5 1,187 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AUCHAN7 km / 4.35 mi BNP PARIBAS0.5 km / 0.31 mi CREDIT LYONNAIS1.5 km / 0.93 mi EURASANTÉ5 km / 3.11 mi HUMANIS0.5 km / 0.31 mi ROQUETTE FRÈRES35 km / 21.75 mi
BAYER SANTÉ5 km / 3.11 mi CAISSE D'ÉPARGNE1.5 km / 0.93 mi CRÉDIT AGRICOLE0.1 km / 0.06 mi EURATECHNOLOGIES5 km / 3.11 mi OXYLANE DÉCATHLON7 km / 4.35 mi SNCF1.5 km / 0.93 mi

Congress centre

CHAMBRE DE COMMERCE0.5 km / 0.31 mi

Exhibition and convention centre

LE NOUVEAU SIÈCLE0.15 km / 0.09 mi LILLE GRAND PALAIS1.5 km / 0.93 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All our rooms are naturally lit and are equipped with a video projector and WIFI.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CLUB 25 m2 3 m 8 0 8 0 0
PACIFIQUE SUD 30 m2 3 m 15 13 15 15 0
ATLANTIQUE 60 m2 3 m 45 25 45 35 0
PACIFIQUE NORD 70 m2 3 m 50 27 50 40 0
ATLANTIQUE-CLUB 85 m2 3 m 70 33 70 40 0
PACIFIQUE NORD-SUD 100 m2 3 m 80 37 80 50 0
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Slide projector
    • Overhead projector
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary, perfectly modular design. The Novotel room is a true space to live in, meeting all your needs. Big screen TV with Bein, RMC Sports, Chinese, Japanese, German channels and much moreBenefit from a fiber optic WIFI connection in every room to surf the web faster. When you choose an Executive Room, enjoy superior comfort: bathrobe, slippers, Nespresso coffee and free minibar.

  • 104 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 5,604 reviews

Our guest reviews for
Novotel Lille Centre Grand-Place

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,187 reviews
Minhee C. Business - 28/11/2019 Confirmed reviews ALL
« Very good hotel/rooms/restaurant/bar but one disappointment »

Really enjoyed the stay - room was wonderful but i did not get the invoice with company details which i requested when i was checking in. during check-out they promised me to send it to my email but after 2days - still not yet receieved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Your invoice has been sent on the 26 November. We will send it again today . Sincerely, Marie Ange SAGNIEZ Responsable Réception

L G. Families - 27/11/2019 Confirmed reviews ALL
« A comfortable hotel in a great location. »

Very friendly and helpful staff. The room was clean and comfortable. Breakfast was excellent with lots of choice. The hotel was in a great location for the Christmas market and for the zoo and cite park which our daughter loved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Sarah Families - 20/11/2019 Confirmed reviews ALL
« Great stay »

Very friendly, helpful staff. Updated and modern lobby and rooms. Good gym. Everything was clean and the coffee and croissants in the morning were delicious. Near the action of the old town as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah S., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Jean P. Business - 13/11/2019 Confirmed reviews ALL
« Nice place to stay. Was there before; will be back. »

Nice, friendly. Excellent environment for my business discussions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.P. Z., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Xavier M. Couples - 04/11/2019 Confirmed reviews ALL
« Good value for money »

Very well located hotel with everything you need for a pleasant stay at the heart of Lille.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xavier M., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Stephen L. Couples - 24/10/2019 Confirmed reviews ALL
« reception staff good, room adequate, location excellent,cleanliness good, breakfast - the worst ever »

The title above sums it up but I have to expand on the breakfast comment. Had I not prepaid for breakfast in my room rate I would have refused to pay. This breakfast was not 4* - maybe a generous 2*. Selection very poor, at 8.30 only a half baguette available with no cloth for people to hold whist cutting bread. No spoons for the cereal and when asked, the waiter gave me 1 spoon and left onlt 2 on the table for other guests. Cheese selection pathetic , specially as this is France - the 'home' of cheeses' The apple compote was 'off' tasted fizzy which means there was bacteria present- the waiter said he would change it and brought the same bowl back. Tjhe same thing happend on the 2nd morning and when I complained , the chef came out and said he tasted it and it was OK - well let's see if he ate a bowl of the stuff and got food poisoning.When I'm told that other people haven't complained it pisses me off - let other people pay for my breakfast then. As I said to the chef - did he really think I was complaining for the fun of it ? Very poor fresh fruit selection and overall- terribel for a 4* hotel. To the management of Novotel , if you want to see how a breakfast should be done , go to a German hotel - even the B&B chain which are 2* but provide a breakfast far superior to Novotel. Overall the hotl is OK but if I stay next time I'll skip breakfast here and go to Pain Quotidien nearby and have an appetising breakfast there. Charlotte at reception was lovely and very helpful but there were 1 or 2 other staff who were miserable looking and not particularly helpful. I've often wondered if people don't like their job , why do they work in hospitality ? On balance I think this is more like a 3* rating hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Fabien Couples - 22/10/2019 Confirmed reviews ALL
« Nice location, friendly staff, room / bathroom not great »

The hotel staff as well as location were excellent. The room a little old, bathroom definitely needs updating, strange smell when you open taps and so on. Overall could be better, but staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabien F., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Couples - 15/10/2019 Confirmed reviews ALL
« The service from the staff was excellent. »

The position of the hotel made it very easy to walk around and discover Lille. We were disappointed that there were no drawers in our room and only one shelf in the wardrobe area. That said we enjoyed all our meals (all breakfasts and two evening meals) and, as said above, the staff were very helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Vanessa Families - 07/10/2019 Confirmed reviews ALL
« Very nice stay - best option in Lille »

It is the 4th time that we are staying to this hotel. Best option in Lille !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa C., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

C Business - 06/10/2019 Confirmed reviews ALL
« Novotel Lille »

Clean spacious room, friendly staff. Cold room temperature

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire O., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Samantha F. Business - 04/10/2019 Confirmed reviews ALL
« Nice stay tainted by incorrect charges »

The overall experience was great and staff were friendly. However, I couldn't work out how to drain the bath. I was also charged for my entire stay even though Intel has already paid via my company booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ Responsable Réception

F. Business - 30/09/2019 Confirmed reviews ALL

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric F., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Tony D. L. H. Business - 23/09/2019 Confirmed reviews ALL
« Great staff, they make me feel at home »

great service great attitude great atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr De la H., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Room Division Manager

Isobel Couples - 10/09/2019 Confirmed reviews ALL
« Braderie Experience »

An excellent hotel, in a perfect location for the Braderie. The staff were excellent, friendly, and extremely helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isobel M., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Angela Business - 05/09/2019 Confirmed reviews ALL
« Not professional »

At my arrival in the hotel, I asked for a taxi for the morning of 03rd of Sept at 8:10 am. For an unknown reason, the taxi arrived at 8h40 and i was late to my appointment. Just not Professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Phil C. Couples - 04/09/2019 Confirmed reviews ALL
« Really enjoyable stay. »

Great weekend stay for the Bradarie. Hotel lovely and quiet inside which is essential for this event. Room very clean although I think it was one of the rooms which had not been modernised as yet but was still nice. Staff were all lovely. Great stay. If we stay here next year for the same event it would be nice to be put in one of the modernised rooms especially when booking well in advance as we did.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil C., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Cyril Couples - 03/09/2019 Confirmed reviews ALL

Very good location, kindly staff. The noise of renovations above at 9:30 a.m.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cyril K., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Couples - 26/08/2019 Confirmed reviews ALL
« A centrally located, easy-to-find hotel with underground public carpark nearby. »

Reception was friendly and simple. Room was clean and a reasonable size. Strong smell of cleaning products in the corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Herbert D., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Lee P. Couples - 19/08/2019 Confirmed reviews ALL
« Good for a basic stay but no more »

The corridor to the room didn’t smell good. The toilet door didn’t close as the door needed to be shaved slightly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Nathan M. Couples - 18/08/2019 Confirmed reviews ALL
« Very nice hotel »

Hotel was very nice and the location was perfect We stayed in a new renovated room which was very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

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