Pullman San Francisco Bay Hotel 4 stars

Customer review rating 4.2/5 10,463 reviews

ALLSAFE approved hotel

Pullman San Francisco Bay
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+ 20 Services

This hotel has accessible and assitive devices

Hotel extras

  • Contemporary restaurant and bar featuring bayside views and locally sourced ingredients

  • Stylish waterfront pool and state-of-the-art fitness center

Hotel location

Pullman San Francisco Bay

223 Twin Dolphin Drive
94065 redwood city
united states

Tel: +16505989000

Fax: (+1)6505989383

Check-in from 15h00

Check out up to 12h00

  • By plane

    OAKLAND INTERNATIONAL At 48.28km / 30 miles

  • By plane

    SAN FRANCISCO INTL At 16.09km / 10 miles - Shuttle free

  • By plane

    SAN JOSE INTERNATIONAL At 40.23km / 25 miles

  • By helicopter

    SAN CARLOS At 3.2km / 2 miles

  • By car

    HOLLY STREET At 3km / 1.88 miles

  • By car

    RALSTON AVENUE At 3km / 1.88 miles

  • By train

    RALSTON At 4km / 2.5 miles

  • By train

    SAN CARLOS At 4km / 2.5 miles

GPS :37.522456, -122.260643

Companies

  • ELECTRONICS ARTS 0.1 km / 0.06 mi
  • ORACLE CORPORATION 1.0 km / 0.63 mi

Hotel services

Scroll Bar Waterside Kitchen

NOW OPEN. Our bar is serving fun, local cocktails and bites. Open 5pm - 10pm Monday thru Friday and 5pm - 11pm Saturday and Sunday.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
Meetings/Events
  • 19 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 421 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • 52 connecting rooms
    • 421 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • Spanish
    • English
    • German
    • Russian
    • Portuguese
    • Italian
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • SFO
    • SAN FRANCISCO INTL
  • Self-Parking Garage Additional charge
    • On site
    • 480 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Pool
    • Outside
  • Fitness Center
    • On site

Your meetings and events

Pullman San Francisco Bay can host a wide range of meetings and conferences thanks to its 17,000 sq. ft. of flexible meeting and banquet space, including the Grand Ballroom and a variety of beautifully appointed salons and suites; high speed wired andwireless internet access with state of the art technology; dedicated event and audio visual specialist; and a two-story natural light filled pre-function area. The hotel features 16 meeting rooms, welcoming up to 700 people in a single space.

Room descriptions and layouts

19 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Audio and video equipment

  • Indoor and Outdoor facilities

  • Podium

  • Day light

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

  • Internet access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The hotel's elegant and stylish guest rooms and suites offers the best of the Pullman experience, with a desk, broadband Internet access, an LED TV, a Keurig coffee machine, C.O. Bigelow New York bathroom amenities, feather pillows and more.

Our guest reviews for
Pullman San Francisco Bay

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,463 reviews

TripAdvisor Rating 4.0/5

1,960 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay - attentive team, nice bed.

Customer review rating 5.0/5

Rob L. Families - 18/10/2021 Confirmed reviews ALL

Excellent. The coffee “barista” is amazing - good breakfast available for on-the- go.

Dear Robert L., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick
Customer review rating 4.0/5

Glennis L. G. Couples - 17/10/2021 Confirmed reviews ALL

Because of covid restrictions, nothing is quite ths same. However, it was a better experience this year than the same time last year. Coffee in the room again; the Scroll Bar was open, and more people were around in the public areas. Thus, it was better.

Dear Glennis Lees G., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Service overall has been great

Customer review rating 4.0/5

Anonymous Business - 16/10/2021 Confirmed reviews ALL

Kyle at the front desk was extremely helpful my first night there regarding parking, room service etc.

Dear Leonie M., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Well located.

Customer review rating 4.0/5

Gordon Couples - 13/10/2021 Confirmed reviews ALL

Good. Rug in room seemed very old and worn. Room service good but limited selections as well as bar and cafe. Work out room-good selection of equipment. The one Mat pad should’ve replaced with two new ones.

Dear Gordon G., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Clean

Customer review rating 3.5/5

Anonymous Friends - 13/10/2021 Confirmed reviews ALL

The rooms were clean and kept. The hallways were freezing and there was no food available except through room service (which was very expensive). We also were unaware that it cost $30 per night for your car to park in the garage.

Dear Pam B., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick
Customer review rating 5.0/5

Anonymous Families - 11/10/2021 Confirmed reviews ALL

Our family had a dinner and a brunch at the hotel. Shawn was very helpful setting this up. Shawn and the staff delivered exactly what we needed. Really great staff. My wife left her favorite boots in the room after checkout. They went missing for several days but we just got a call from Kristen saying that the boots we located. Thank you Kristen for the extra effort.

Dear Robert R., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Great location, room was comfortable, friendly front staff.

Customer review rating 4.0/5

Darren L. M. Couples - 07/10/2021 Confirmed reviews ALL

Overall, it was short stay but the Pullman continues to overall a great location, clean and friendly staff. I realize we are still in a pandemic but a morning breakfast option would be great.

Dear Darren M., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Perfect Location

Customer review rating 4.5/5

Khalid A. Business - 07/10/2021 Confirmed reviews ALL

The best place to be for my business trips to the bay area. Always peaceful, clean and very friendly staff.

Dear Khalid A., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

good

Customer review rating 3.5/5

Margaret P. Families - 29/09/2021 Confirmed reviews ALL

I felt the rooms a bit small. And there was no coffee pot, which you cab find in most nice hotels. I also saw 2 rats running out of the hotel lobby one night.

Dear Margiret P., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Very comfortable, safe

Customer review rating 5.0/5

Joan H. Solo - 28/09/2021 Confirmed reviews ALL

Stayed 4 nights. Everything was very nice.

Dear Joan H., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Great Vibe

Customer review rating 5.0/5

Jason Solo - 25/09/2021 Confirmed reviews ALL

Felt safe, bartenders very friendly, met new customers which were very friendly. The atmosphere is a great environment to meet new friendly people with various professional achievements.

Dear Jason R., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Peaceful stay

Customer review rating 4.5/5

Hans O. Business - 21/09/2021 Confirmed reviews ALL

I was at the hotel for two nights, attending a conference. The experience was pleasant.

Dear Hans O., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Clean Hotel & Friendly Staff

Customer review rating 5.0/5

Jen G. Couples - 20/09/2021 Confirmed reviews ALL

I was very happy with our stay, the room was clean and spacious. The staff got us checked in quickly and they were very kind.

Dear Jennifer G., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

Great service

Customer review rating 5.0/5

Cl Business - 20/09/2021 Confirmed reviews ALL

Fabulous stay - great location - delicious restaurants nearby - and the hotel showers are the best showers of any hotel I’ve been to :)

Dear Conna W., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justin Burbick

My Go-To Hotel in The Bay

Customer review rating 5.0/5

Brandon M. Business - 18/09/2021 Confirmed reviews ALL

I’ve been staying at the Pullman for about 3 years now, it’s situated about 20 minutes north of the Silicon Valley and about 25 minutes south of San Francsico. When you walk into the hotel you will see beautiful open spaces, gorgeous marble floors and an overall aesthetic modern feel. Justin, the front desk manager, may greet you and help you choose your room and get settled. The customer service feels has always been one of my favorite things about the Pullman, I really like Justin. When you walk towards the elevator you will have 3 elevators to choose from and one elevator is always open and ready to take you to your floor. It’s the little things, no waiting. The rooms facing the water are gorgeous, the beds are to die for , the sheets the comforter, you’re going to sleep on a cloud. The carpet is premium quality, I take my shoes off and dig my feet in, the bathrooms are always immaculate and clean. From room service, to the pool, to the cafe and dinner the hotel is my go to, I have a lot of choices, but for the price and what you get you’ll quickly understand and appreciate this wonderful gem. You won’t regret it, I promise! -Brandon, M. Sacramento, CA

Mr. M.! Thank you so much for the kind words about myself and the hotel! Its always a pleasure to have you here with us. We look forward to your next visit! Sincerely, Justin Burbick

AC

Customer review rating 2.5/5

Bill E. Friends - 17/09/2021 Confirmed reviews ALL

The AC in the hotel was broken. My first room was HOT. not warm, but hot. I changed rooms, but the temperature issues remained. The front desk staff was very friendly, but told me the AC in the hotel was not working. They provided me a fan, but other guests left or had similar experiences. It was my first stay at the Pullman and I liked the hotel, but not sure I will stay again. Especially if it is warm. Why would I risk that experience again? .

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Justin Burbick

Good location for our purposes but less than satisfactory stay

Customer review rating 3.0/5

Not.satisfied Families - 13/09/2021 Confirmed reviews ALL

For most of our fourteen-day stay the air-condition did not work. We were told upon reporting it to the front desk that they had no "magic wand to make the problem go away". A box fan was subsequently delivered to our room. The overnight parking fee of $28 is an outrageous rank extortion.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Justin Burbick

Pet Friendly But Beware

TripAdvisor rating 3.0/5

robertkY5114IJ 23/03/2021 TripAdvisor review

We were traveling for a medical appointment. The room was nice and the beds are comfortable. No coffee maker in room. If you are traveling with a pet be ready with an additional $300 at check-in. We were also surprised by the parking which was an additional $112 for our 4 day stay.

Hello robertkY5114IJ, thank you for your rating review. We appreciate your patronage. Warm regards, Your Pullman San Francisco Bay Hotel Team.

Always a Great stay

TripAdvisor rating 5.0/5

Kelly P 16/03/2021 TripAdvisor review

I go to this Hotel often for family medical reasons and I am never disappointed. I can't wait for their food service to open because it is wonderful. This hotel is very close to Sequoia Hospital and to the San Francisco Airport

Hello Kelly P, thank you for your rating-review. We appreciate your continued patronage. And yes, we look forward to reopen our restaurant as well. In the meantime we are pleased to offer In-Room-Dining with choices available from 6am to 1am. You have likely also enjoyed a coffee-beverage from our Coffee-Market-Place which is currently open 7am to 12noon daily. Warm regards, Your Pullman San Francisco Bay Hotel Team.

amazing stay!

TripAdvisor rating 5.0/5

ozhurilo 09/03/2020 TripAdvisor review

Beautiful hotel, room, beds, ambience ! Housekeeper woke us up 3 times, knocking the door persistently at 9am, Then again at 12pm even though the FD agent on c/i was notified about our 1pm departure and ok'ed it... On c/o Sana (if I am not mistaken) was friendly and apologized for early disturbance of our sleep. She waved our parking fee, which was very nice of her! Thank you, great service! we will came back to pullman next time we visit san francisco in september

Dear ozhurilo, Thank you very much for sharing your review and kind words of recognition for Sanaa. We are delighted to read that she was able to make things better, she will be properly recognized. Thank you. Your candid feedback has also been shared appropriately as we focus our efforts in improving our procedures in housekeeping. Our commitment to you is that we will serve you much better during your next visit to our hotel. Thank you very much for sharing your valuable feedback and please accept our most sincere apologies for that inconvenience. We remain at your service and look forward to welcoming you back soon. Richard Uribe General Manager

Our most recent 20 reviews

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