Novotel Toronto Centre Hotel 4 stars

Name: Novotel Toronto Centre
Address: Toronto, M5E 1W2, CANADA
Telephone: (+1)4163678900
Rating: 4.3

Customer review rating 4.3/5 8,659 reviews

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+ 26 Services

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Novotel Toronto Centre Hotel

Hotel that makes every moment matter

Relax in 4-star comfort in the heart of the St. Lawrence Neighborhood at Novotel Toronto Centre. Your spacious, contemporary room allows you to stretch out and unwind. Breakfast is served in the stylish Cafe Nicole and will start your day right and the understated elegance of the lobby bar is the perfect setting for a nightcap.

Hotel extras

Free WiFi, ergonomic work space, cable TV
Fitness center, indoor pool, hot tub, sauna
Range of flexible space suited for any successful meeting
5 minutes to Meridian Hall, St Lawrence Market
Union Station trains, subway: 5 minutes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking$33.00 CAD CHARGE
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Public outdoor parking (Paying)(Nearby)
- Public indoor parking (Paying)Underground public paid parking for CAD 33. Hotel guests please provide your license plate number during check-in and you can charge parking to your room. You have in and out privileges. Deposit required.
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
- Polish
- Portuguese
- Russian
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing (Paying)The hotel does not charge to offer this service however thereis a charge to have laundry or dry cleaning done.
- Shoe shine machine
Boutiques/shopping
- Cash machineIn main lobby
- Currency exchangeCurrency exchange at front desk 24hrs
- Beauty salon(Nearby)
- Hairdressing salon(Nearby)

Indoor heated pool. Closed for maintenance till july the 04th 2019
Fitness centre
Well-being
- Jacuzzi
- Sauna
Babysitting on request
Golf
- Golf course 18 holes
- Golf course 9 holes
- Golf lessons
Outdoor tennis court (Nearby)
Other sports activities
- Bicycles rental
- Outdoor sports

Breakfast
1 restaurant(s)
1 bar(s)
Snack & beverage machine

9 meeting room(s)
Self service business centre
Copy/print service available

Caring for our valued guests and employees is our top priority and we are open for reservations. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLStayWell.com.

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2
toronto
canada

Tel: +14163678900

Fax: (+1)4163608285

Contact email

Check-in from 15h00

Check out up to 12h00

TORONTO TRANSIT COMMISION : UNIVERSITY UNION STATION
DOWNTOWN TORONTO :

By plane
PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles
By plane
TORONTO ISLAND AIRPORT At 3km / 2 miles
By boat
QUEEN'S QUAY At 0.64km / 0.4 miles
By boat
QUEENS QUAY TERMINAL At 0.3km / 0.19 miles
By car
GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles
By car
GARDINER/JARVIS At 0.64km / 0.4 miles
By car
GARDINER/SPADINA At 0.8km / 0.5 miles
By train
UNION STATION At 0.64km / 0.4 miles

GPS :43.646757, -79.374359

BANK OF MONTREAL 0.9 km / 0.56 mi
BERWICK PARK 53.2 km / 33.06 mi
CIBC 0.3 km / 0.19 mi
COGECO 46.3 km / 28.77 mi
CORUS ENTERTAINMENT 1.1 km / 0.68 mi
EDS 0.32 km / 0.2 mi
FINANCIAL DISTRICT 1.0 km / 0.62 mi
MERYL LYNCH 0.24 km / 0.15 mi
QUEBECOR 1.1 km / 0.68 mi
ROYAL BANK 1.4 km / 0.87 mi
SCOTIABANK 0.8 km / 0.5 mi
VALE LIMITED 1.4 km / 0.87 mi

Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 6 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 8 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 22 participants
- Board-room 22 participants
- Classroom style 32 participants
- Banquet 40 participants
- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style
- U-shaped Room
- Board-room 12 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 22 participants
- Board-room 22 participants
- Classroom style 32 participants
- Banquet 40 participants
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 25 participants
- Board-room 24 participants
- Classroom style 40 participants
- Banquet 60 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 30 participants
- Board-room 34 participants
- Classroom style 60 participants
- Banquet 80 participants
- Height 2 m
- Theatre style 280 participants
- U-shaped Room 58 participants
- Board-room 114 participants
- Classroom style 160 participants
- Banquet 180 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Suite 217	18 m²	2 m			6 participants
Suite 215	23 m²	2 m			8 participants
Bordeaux	65 m²	2 m	50 participants	22 participants	22 participants	32 participants	40 participants
Suite 221	67 m²	2 m			10 participants
Suite 223	67 m²	2 m			12 participants
Bourgogne	72 m²	2 m	50 participants	22 participants	22 participants	32 participants	40 participants
Provence	74 m²	2 m	50 participants	25 participants	24 participants	40 participants	60 participants
Alsace	153 m²	3 m	100 participants	30 participants	34 participants	60 participants	80 participants
Champagne ballroom	231 m²	2 m	280 participants	58 participants	114 participants	160 participants	180 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Flipchart
Videoconferencing
Audio and video equipment
Podium
Lectern
Day light
WIFI access
Syndicate rooms
Airconditioned meeting room
Video equipment
Overhead projector
High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

NEWLY RENOVATED SUPERIOR TWO QUEEN BEDS

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
TV room service ordering(...)

NEWLY RENOVATED EXECUTIVE KING ROOM

Max. number of persons: 3
Area: From 29 m² / 312 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
TV room service ordering(...)

NEWLY RENOVATED PREMIER EXECUTIVE

Max. number of persons: 3
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING

Max. number of persons: 2
Area: From 31 m² / 334 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING ADA

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING ADA ROLL IN SHOWER

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Bathrobe

Rooms

EXECUTIVE JUNIOR SUITE

Max. number of persons: 3
Area: From 36 m² / 388 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
TV room service ordering(...)

JR SUITE WITH KING BED

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
TV room service ordering(...)

Suites

Our restaurants and bars

CAFE NICOLE

Type of cuisine: International

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Lunch

11:30 - 17:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE LOUNGE

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Four night Stay

JohnCherry 28/03/2020 TripAdvisor review

We arrived from the UK at about 15:00 and had a good sized room on the 6th floor at the front. In the evening there was a little noise from outside as there are bars and eateries opposite but no problems. The beds were comfortable, the bathroom well equipped, the staff helpful and at breakfast there was a good choice of food every day. And good coffee. I would stay there again if we returned to Toronto which is a great modern city with plenty to see as well as Niagara Falls being a couple of hours away.

Great location and lovely room

Brandy Couples - 25/03/2020 Confirmed reviews ALL

The room is nicely decorated and I love the nice big shower and soft towels. The bed was very comfortable and it was very quiet too. The tv in the room was huge. We enjoyed the coffee too. Also great location close to the train station and shopping downtown.

Well located

Jenni Couples - 23/03/2020 Confirmed reviews ALL

It was interesting since it was the weekend everything started closing due to Covid -19. The hotel was stylish and very convenient but Toronto was shutting down making it hard to enjoy.

great location and comfortable rooms

Uta S. Families - 22/03/2020 Confirmed reviews ALL

A very lovely hotel situated in a touristy area within easy distances to many local attractions all within walking distances. Aquarium, CNN tower, lots of good restaurants, St. Lawrence Market and Antique Market..... A marble modern bathroom which was very clean and well stocked with towels..... liked the European bedcover touch (no heavy bedspreads) and enclosed large artsy wall with the built-in TV. Well done.

A+

Liberty Business - 21/03/2020 Confirmed reviews ALL

Very courteous staff combined with a very comfortable and stylish room makes for an amazing stay.

Bad stay

Jean-françois L. Business - 20/03/2020 Confirmed reviews ALL

The room was not cleaned when I arrived. The manager made a promise and did not deliver on it. Worst experience ever.

surprised to learn of renovtions, stay once or twice every year or two; great location amenities and predictably smooth stay

Anonymous Business - 20/03/2020 Confirmed reviews ALL

only suggestion is relocation of soap dish in shower or buffering of edges, its sharp edges are in the way of elbows for a person around 163cm tall

Fantastic hotel, great location and really friendly and help staff!

Mark H. Families - 19/03/2020 Confirmed reviews ALL

I've been lucky enough to stay at the Novotel Toronto Centre hotel a couple of times and have to say it's one of my favourite hotels in the world! The decor, cleanliness, facilities, location, restaurant, bar, staff and service cannot be faulted. My last trip was during the outbreak of COVID-19 and the staff and management dealt with this difficult situation really well taking into account the needs of guests and staff. Highly recommended hotel and I really hope to stay again in the future.

Easy access to the station.

Anonymous Couples - 19/03/2020 Confirmed reviews ALL

Despite the restrictions due to the Coronavirus the staff were very friendly and informative and we enjoyed our stay.

Great location and enjoyed our stay.

Joan C. Families - 19/03/2020 Confirmed reviews ALL

This hotel is located in old Toronto and is close to Union Station, the St. Lawrence Market and several restaurants. Unfortunately all restaurants were closed due to Covid19 restrictions but we managed with takeout and the great food at the Market. The room was very nice - clean and comfortable. We enjoyed our stay and would stay here again.

well located, effective service, well priced

Jeff Business - 18/03/2020 Confirmed reviews ALL

Gym room size, restaurant and front desk service were all excellent, while I didn't use pool good to have, though bigger os better and room while good size could be more nicely decorated - bathroom was good - I like the large shower and good lighting.

Great location and friendly staff.

Lynne Business - 17/03/2020 Confirmed reviews ALL

Always a great stay. Beds are so comfy, I always have a wonderful sleep. Staff are friendly and always make me feel so welcome. 'Til next time Novotel!

Professional

Hannah Families - 17/03/2020 Confirmed reviews ALL

The staff is very professional - from the front desk to the room attendants. Excellent

Great Location

Karim Couples - 17/03/2020 Confirmed reviews ALL

Great location in the heart of Toronto with easy walkable access to restaurants, the Distillery Distict, etc. Room quality was adequate. Lovely buffet breakfast.

Horrible checkout experience with "Rach"

Soumik R. Business - 16/03/2020 Confirmed reviews ALL

Loved everything - met the promised Accor hotel experience overall. However, had a horrible time checking out with a woman who wore a "Rach" pendant around her neck and was very racist and rude. Did not once greet me, was not polite, and was just extremely horrible. Not returning to Novotel in Toronto ever again.

Too hot to sleep

Kim Business - 16/03/2020 Confirmed reviews ALL

The hotel room was way too hot to sleep, the thermostat and fan were t able to cool the room at all. After calling the front desk, I was advised to turn the system to “off” to help let the room cool down. After an hour of trying to sleep, I realized it had actually raised the temperature in the room another 2 degrees. It was horrible. After speaking with the front desk staff and having maintenance come check everything, I was told there was nothing they could do. That it was because of the weather outside. That is ridiculous!!! A hotel should be able to moderate the temperate of each room, let alone an entire floor (the whole floor was crazy hot). They didn’t offer to move me to a different room or anything (although colleagues of mine on other floors said their rooms were cooler). With a late morning meeting, I tried to sleep in to catch up on sleep but there was construction and hammering a over my head. So frustrating. I didn’t sleep well for my 3 nights there and was extremely tired the whole business trip. Overall, terrible experience with the room, the unapologetic staff and the unwillingness to try to find a solution.

excellent pet-friendly hotel close to everything downtown

Mike Families - 16/03/2020 Confirmed reviews ALL

all good

Hotel is in a great location

William L. Couples - 15/03/2020 Confirmed reviews ALL

The location was excellent it was within walking distance from Union Station and a number of the very interesting sights to visit during our stay in Toronto. We will definitely stay here again either arriving by train or plane.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul Renouard Manager, Operations

Relax & Confortable

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Overall very nice stay as usual, thank you just this time, probably upstairs or nextdoor of my room had some renovations in the morning while I was sleeping..

Dear Nobuya S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition, we sincerely apologize about the noise from renovation projects. Thank you again for sharing your experience, and we hope you will visit us again in the near future. Sincerely, Khoa Truong Front Office Manager

Great stay

Alicia Couples - 13/03/2020 Confirmed reviews ALL

Great hotel, fantastic location. Great service, a big thank you to the staff in housekeeping. Very sweet ladies and attended to my every need. Will definitely be visiting again.

Dear Alicia M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Our most recent 20 reviews

In partnership with TripAdvisor

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