Hotel - Novotel Toronto Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Centre Hotel

4.5/5 434 reviews
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25 photos
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 26 Services
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Novotel Toronto Centre Hotel

Mid-scale hotel for business or family trips

Relax in 4-star comfort in the heart of the St. Lawrence Neighborhood at Novotel Toronto Centre. Your spacious, contemporary room allows you to stretch out and unwind. Breakfast is served in the stylish Cafe Nicole and will start your day right and the understated elegance of the lobby bar is the perfect setting for a nightcap.

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Hotel extras
  • Free WiFi, ergonomic work space, cable TV
  • Fitness center, indoor pool, hot tub, sauna
  • Range of flexible space suited for any successful meeting
  • 5 minutes to Meridian Hall, St Lawrence Market
  • Union Station trains, subway: 5 minutes
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Outdoor sports

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

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Novotel Toronto Centre

45 The Esplanade
M5E 1W2
toronto
canada

Tel: (+1)4163678900
Fax: (+1)4163608285
Check-in from 15h00
Check out up to 12h00
Access and transport
  • TORONTO TRANSIT COMMISION : UNIVERSITY, UNION STATION
  • DOWNTOWN TORONTO : 
  • PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles
  • TORONTO ISLAND AIRPORT At 3km / 2 miles
  • QUEEN'S QUAY At 0.64km / 0.4 miles
  • QUEENS QUAY TERMINAL At 0.3km / 0.19 miles
  • GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles
  • GARDINER/JARVIS At 0.64km / 0.4 miles
  • GARDINER/SPADINA At 0.8km / 0.5 miles
  • UNION STATION At 0.64km / 0.4 miles

GPS : 43.646757, -79.374359

Companies and event centres nearby

Company

BANK OF MONTREAL0.9 km / 0.56 mi CIBC0.3 km / 0.19 mi CORUS ENTERTAINMENT1.1 km / 0.68 mi FINANCIAL DISTRICT1 km / 0.62 mi QUEBECOR1.1 km / 0.68 mi SCOTIABANK0.8 km / 0.5 mi
BERWICK PARK53.2 km / 33.06 mi COGECO46.3 km / 28.77 mi EDS0.32 km / 0.2 mi MERYL LYNCH0.24 km / 0.15 mi ROYAL BANK1.4 km / 0.87 mi VALE LIMITED1.4 km / 0.87 mi

Congress centre

METRO TORONTO CONVENTION CENTRE0.4 km / 0.25 mi

Exhibition centre

NATIONAL TRADE CENTRE5.04 km / 3.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Toronto Centre Meeting Room
5 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SUITE 217 18 m2 2 m 0 0 6 0 0
SUITE 215 23 m2 2 m 0 0 8 0 0
BORDEAUX 65 m2 2 m 50 22 22 32 40
SUITE 221 67 m2 2 m 0 0 10 0 0
SUITE 223 67 m2 2 m 0 0 12 0 0
BOURGOGNE 72 m2 2 m 50 22 22 32 40
PROVENCE 74 m2 2 m 50 25 24 40 60
ALSACE 153 m2 3 m 100 30 34 60 80
CHAMPAGNE BALLROOM 231 m2 2 m 280 58 114 160 180
Unsure of the capacity needed for your event? Use the space calculator
This hotel is not suitable for your event? Look for another hotel
Metric converter
General equipment
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

6 photos
Executive Room

Executive Room

All our Executive room features with added products and services: coffee machine, iPod docking station, extra bathroom amenities, bathrobe & slippers. Complimentary internet access, local calls. Up to 2 adults.

Suite

Suite

Large, well-designed, the suite includes one bedroom, a separate livingroom and a bathroom. It offers unbeatable facilites: two flat screen TV's, bath robes and unlimited access to our fitness... Up to 2 adults.

Standard Room

Standard Room

A spacious room with King bed or 2 Queen beds, en suite bath or shower, work area, TV with pay movies and internet access, broadband connection, hair dryer, safe and tea/coffee. Up to 2 adults and 2 children.

  • 262 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Baby bed
Room Bathroom Security Room service
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Radio in room
    • Direct dial telephone
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • TV room service ordering
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Web TV
    • Pay per view channel(s)
    • Telephone
    • Satellite/cable colour TV
    • Video games on TV in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

CAFE NICOLEType of cuisine: Type of cuisine: International

CAFE NICOLE Restaurant
Lunch
11:30 - 17:00
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Dinner
17:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE NICOLEType of cuisine: Type of cuisine: International

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Find out more and book

THE LOUNGE

THE LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

See all our restaurants and bars
4.3/5 ALL Rating 8,105 reviews

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 434 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Friends getaway - 13/12/2019 TripAdvisor review
« Tim from Canada »

Nice Hotel, friendly staff Nice big open lobby. Rooms are bright and clean. Beds are comfortable. Nice pool and hot tub area, good size gym. great location!! can walk to lots of places or close to subway station.

Couples - 13/12/2019 TripAdvisor review
« Annual stay »

Each year we stay for a few days in Dec. to enjoy Toronto. We have stayed for close to 20 years and have seen the changes. One staff member SHERIF SERAG has welcomed us each year and has made our stay even more enjoyable. Good hotel, great staff!

Nicolas M Family - 11/12/2019 TripAdvisor review
« Great hotel »

Great hotel and good location. The staff was really friendly and fast. The breakfast at the restaurant was really tasty bit more on the expensive side but I guess that ok considering that it downtown Toronto. Beds were comfortable and rooms was big enough.

Business - 06/12/2019 TripAdvisor review
« My stay »

Enjoyed my stay the hotel was comfortable. i was booked for one night due to cancelled flight. . Great service staff were very helpful. For my next business trip I will be requesting to be booked at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear ldeschamps2019, We are happy to hear that you enjoyed your stay with us and are planning to be back for your next business trip! Since you travel quite frequently and if you have not done so, please feel free to inquire about our new loyalty program - ALL (Accor Live Limitless) during your next booking. You can earn your complimentary nights quickly and membership status with numerous benefits. Thanks again for staying with us, and we look forward to your next arrival in the near future! Best regards, Khoa T. Front Office Manager

Lc Families - 03/12/2019 Confirmed reviews ALL
« Ok or average »

The person a young man I interacted with at check in was not very friendly, and did not appear particularly interest with making sure I had a good experience. The other employees at front desk were friendly (smiled, helped me when I needed to print, scan and email a document for work) and seemed to care if I had a good experience. The room seemed clean in the most important areas (the beds, places we would touch in the bathroom etc.) was dirty on the door frame, areas of the floor were dirty. This is a problem as we traveled with our young children crawling around and touching everything. Also, my husband reacted to the dust (he has a dust allergy). More options and meal times at the restaurant would be appreciated as it's hard to get out with young children. The pool had a terrible smell. This was incredibly disappointing as it was a main reason I brought my family. It's also too deep. I am 4 foot 11 inches tall. I could not carry my infant in the pool. That was very disappointing. I came for a conference and the conference went well and food was good. I was disappointed with our experience in the room and our stay aside from the conference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucia C., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khoa Truong Front Office Manager

Suzette Business - 03/12/2019 Confirmed reviews ALL
« My preferred hotel to stay at. »

Comfortable and so close to everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzette V., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Anonymous Couples - 03/12/2019 Confirmed reviews ALL
« Found the hotel somewhat shabby. Everything loked worn. »

Beds were comfortable. TV was great! Disliked the fact there was nothing in the room that spoke to the hotel amenities. Found out about pool and sauna from kids on elevator. Parking was confusing and ended up in a parking lot which entailed using a trail (no directions to hotel) to get to the hotel. Staff at front desk were courteous but not very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah S., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khoa Truong Front Office Manager

Jennifer W. Couples - 02/12/2019 Confirmed reviews ALL
« Good »

The room and hotel were beautiful and well located for the plans we had for our stay. The only issue was that the tv constantly lagged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer W., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition, we sincerely apologize for the TV issue happened during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Jp Business - 02/12/2019 Confirmed reviews ALL

Overall satisfied with my experience. The one suggestion I have, is to have other types of pillows. I found my pillows too thick to sleep on. When I requested something thinner, I was told this was the only product the company provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josee P., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are glad that you enjoyed your stay overall. In addition, we have addressed your concerns regarding our pillow options to management team. We sincerely apologize for any inconvenience. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Khoa Truong Front Office Manager

Philip B. Families - 02/12/2019 Confirmed reviews ALL
« Good stay »

Fine except for non functional reading lights. I mentioned this to staff at checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are glad that you enjoyed your stay with us overall. We sincerely apologize for the inconvenience with our reading lights and thank you for informing us at check-out so that we could fix the issues right away. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Guest Business - 02/12/2019 Confirmed reviews ALL

My stay at Novotel was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendiiosta H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Kristin Families - 02/12/2019 Confirmed reviews ALL
« Great getaway »

Great getaway. Confusion in parking when we arrived, but it was ok, we parked in the municipal lot and came out right beside the hotel. Rooms were comfortable and had everything we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristin L., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Jacquie &. S. Couples - 02/12/2019 Confirmed reviews ALL
« We were totally surprised by the impeccable service and cleanliness of this beautiful hotel. Your entire staff are fantastic :) Miric was especially great to us. »

We were so surprised when we entered the hotel it was overwhelmingly friendly. The hotel was so clean and we especially loved the pool and breakfast was not your normal hotel breakfast. Lots of little things added to the buffet to make it different. Our wait staff couldn’t have been nicer especially Miric or Miracle as he jokes was so nice you would have thought we knew each other already. Thank you for helping make our stay for my 60th and Cher more memorable we will certainly visit again. Thanks so much, Jacquie and S.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacquie M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback and feedback such as yours is a true delight. I will be my absolute pleasure to share your comments with our team and especially with Mirek. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Robert M. Business - 02/12/2019 Confirmed reviews ALL
« Really nice »

It was amazing coming back at the Novotel Hotel, my only request is that you please microwaves in the hotel for guests please !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Kyamanywa M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition, we have a microwave available for our guests to use at the Old Town Market section located right next to the Reception. Please feel free to inquire during your next stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Anonymous Solo - 02/12/2019 Confirmed reviews ALL
« Excellent stay in downtown Toronto »

Spacious room and nicely renovated. Comfortable beds, helpful staff and a decent swimming pool to complete things. Excellent neighbourhood close to Union Station and PATH, which is highly useful in winter conditions. As so often, sound proofing can be greatly improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cyrillus R., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted you enjoyed the convenience of our location. We will continue to look for ways to improve sound proofing, but you are absolutely right it's quite a challenge for a Downtown Toronto hotel! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Anonymous Families - 02/12/2019 Confirmed reviews ALL
« Very pleased »

We were quite pleased with our stay. I was greeted warmly when checking in, the room was clean and well presented, we enjoyed using the pool and the breakfast buffet was quite lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy D., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Harry B. Couples - 02/12/2019 Confirmed reviews ALL

very nice and good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Annie B. Business - 02/12/2019 Confirmed reviews ALL
« I really enjoyed my stay, the staff was very helpful and kind! »

It is a lovely hotel, I loved the restaurant, superb accommodations and hospitality!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Tania Business - 02/12/2019 Confirmed reviews ALL
« Great customer service. »

Excellent. Great room near the fitness centre which I asked for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tania W., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Maria Friends - 01/12/2019 Confirmed reviews ALL
« Great sisters trip! Perfect accimmodations! »

Beautiful hotel at an affordable price (I think we got a deal for 200$. Perfect location for going to distillery district.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted you enjoyed the location, the Distillery is a great place to visit! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. or Rooms

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