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ibis Avignon Centre Gare Hotel 3 stars

Customer review rating 4.3/5 3,547 reviews

ALLSAFE approved hotel

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ibis Avignon Centre Gare
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+ 12 Services

Hotel extras

  • Downtown, opposite the main gate to the medieval city

  • Right by the SNCF train station and next to the bus station

  • Fully renovated, with rooms with a view over the Palais des Papes

  • Close to the Palais des Papes and the Pont d'Avignon

  • Public paying car park with discount at the train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Golf (nearby) Paying
  • Tennis (nearby) Paying
  • Other sports activities Paying
Business services
  • 1 Meeting room(s)
  • Web corner
  • Copy/print service available Paying

Hotel location

ibis Avignon Centre Gare

42 Boulevard Saint-Roch
84000 avignon
france

Tel: +33490853838

Fax: (+33)4/90864481

Check-in from 12h00

Check out up to 12h00

  • GARE COURTINE :  NAVETTE TGV S POSTE CTRE VILLE

  • By plane

    AVIGNON CAUMONT At 5km / 3.11 miles

  • By plane

    MARSEILLE PROVENCE At 80km / 49.71 miles

  • By car

    23 REMOULINS A9 At 18km / 11.19 miles

  • By car

    24 AVIGNON SUD A7 At 7km / 4.38 miles

  • By car

    AVIGNON NORD A7 At 7km / 4.35 miles

  • By train

    GARE CTRE VILLE At 0.03km / 0.02 miles

  • By train

    GARE TGV COURTINE At 3km / 1.86 miles

GPS :43.942413, 4.807175

Companies

  • AGROPARC 10.0 km / 6.21 mi
  • ALINEA 12.0 km / 7.46 mi
  • AUCHAN NORD 12.0 km / 7.46 mi
  • CEA MARCOULE 25.0 km / 15.53 mi
  • FNAC 0.5 km / 0.31 mi
  • H&M 0.5 km / 0.31 mi
  • IKEA 12.0 km / 7.46 mi
  • KP1 5.0 km / 3.11 mi
  • LEROY MERLIN 12.0 km / 7.46 mi
  • METRO 5.0 km / 3.11 mi

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 38 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Soundproof

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: French

Come and discover our Lounge restaurant and sample the flavors of the ibis Kitchen. Succumb to our selection of sweet and savory food. Fancy a snack? Order at the bar or take to your room 24/7.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

BAR

The Bar: a friendly place to get together at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Avignon Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,547 reviews

tripadvisor

TripAdvisor Rating 4.0/5

608 reviews

Very helpful staff

Customer review rating 5.0/5

Mark D. Solo - 10/07/2021 Confirmed reviews ALL

My son stayed alone and he was well looked after by the staff as he was injured and not very mobile.

Positive and Negative

Customer review rating 2.5/5

Dane Couples - 27/06/2021 Confirmed reviews ALL

There were good and bad parts of our stay. Positive notes: Friendly helpful and accommodating staff. Good price. Great breakfast. Close parking at a reasonable price. Hotel is located close to the old city ramparts and public transit. Negative notes: Hotel is located next to the train station, the area around the hotel is dirty with garbage and broken glass all over the ground. People hanging out around hotel in the evening, did feel overly safe at night. I wouldn't recommend it for a single woman traveling on her own. We were there during a heat wave and the air conditioner barely cooled down the room and seemed to turn off at night. The room was an oven at night and we barely slept. On the last day/night the air conditioner was shut off or stopped working entirely. We opened the windows but the air outside was just as hot. Also very loud with the window open because it's located on a busy street. The worst part was that we woke up covered in bug bites that I prayed that they were just mosquitoes from the open window. They were either mosquito or bed bug bites but I do not know which. For us, our biggest issues revolved around the air conditioner/fan and bug bites.

Dear guests, Thank you for taking the time to tell us about your experience at the ibis Avignon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I went to check if there was bed budg eggs in the matress and bed base. I did not see anything. To be sure, I called this morning a specialized company who is handeling this kind of issues. Regarding airco, last weekend 2 compressors went down. This could be fixed only on monday, even if the maintenance company came twice during the weekend.. I am sorry that you had to deal with heat in the room. A fan could have been borrowed but I offer you my sincerest appologies for this bad experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Well located and very quiet!

Customer review rating 4.5/5

Em Couples - 26/06/2021 Confirmed reviews ALL

Very nice staff at reception, the lady in the evening and the night person. Both friendly and willing to help.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Bien situé

Customer review rating 5.0/5

Silvija Business - 17/04/2021 Confirmed reviews ALL

I stayed with my husband for one night. As it was a business trip (during lockdown) we couldn't leave our dog home so we wanted a hotel where dogs are permitted, secure parking ,close to the town,friendly staff and the most important the comfort. We got all of that in your hotel. Thank you Gregory, Silvija and Chaplin :-)

Dear guests, We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Impeccable

Customer review rating 4.5/5

Ph.m Business - 20/01/2021 Confirmed reviews ALL

RAS

Monsieur, Nous vous remercions d’avoir partagé ce si beau commentaire sur notre programme interne de satisfaction. Nous sommes ravis que votre expérience à l’hôtel Ibis Avignon centre gare se soit déroulée dans les meilleures conditions, et qu’elle fût agréable. Ce serait un immense plaisir de vous accueillir à nouveau afin de partager encore plus de merveilleux moments. Cordialement, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

well located

Customer review rating 3.5/5

Raeat Solo - 21/08/2020 Confirmed reviews ALL

nice

Dear ABHIMANYU R., We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Deposit is returned as soon as you check out of the hotel automaticaly. It takes then arround 10 days for you bank to release the autorization. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Good stay

Customer review rating 3.5/5

Robertof Friends - 13/08/2020 Confirmed reviews ALL

Nice tidy room, ideal for one night stay. High value the TV with content sharing from mobile

Dear DAVIDE M., Thank you for taking the time to tell us about your experience at the ibis Avignon Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. According to Covid 19, We have got the certificate ALLSAFE, and all mesures have been taken in our establishment to be safe during all your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaetan Room Division Manager

Comfortable stay

Customer review rating 4.5/5

G M. Solo - 11/08/2020 Confirmed reviews ALL

Breakfast was a bit sad and limited, but that is to be expected during this pandemic.

Dear GABRIELLE M., We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. During The pandemic, it's really difficult to propose you the full breakfast buffet and keep all hygiene measures on the same time. With pleasure, you would come back to the buffet if you would like some more pastries, croissant or baguette. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetan Room Division Manager

Well located and good stay

Customer review rating 3.5/5

Riles Solo - 17/07/2020 Confirmed reviews ALL

Expensive room for its size and the things it offered but overall decent experience.

Perfectly located, very clean

Customer review rating 4.5/5

Marie Families - 25/02/2020 Confirmed reviews ALL

+ Great location, welcoming staff, very clean room, good value buffet breakfast (including fresh orange juice) - Small bedroom, a window that you can only partiality open and with a special key

Dear MARIE G., We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be sure that widows can be open and a "procedure" is stitked on the widow itself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Great location

Customer review rating 4.5/5

Tom L. Couples - 08/02/2020 Confirmed reviews ALL

Very comfortable clean hotel. Rooms on the small side but still very good. Staff courteous and very helpful. A happy atmosphere and so well located for the City Centre.

Confortable

Customer review rating 4.0/5

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

Overall stay was good but the room and the dining area temperature was cold

Customer review rating 4.5/5

M. K. Families - 05/01/2020 Confirmed reviews ALL

Roadtrip Stay

Dear guest, We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Vale for money lodging

Customer review rating 4.5/5

Mfg D. Solo - 30/12/2019 Confirmed reviews ALL

Exactly as expected.

Customer review rating 4.0/5

Evelyne Friends - 15/11/2019 Confirmed reviews ALL

Correct et convivial

Short stay with good memories

TripAdvisor rating 4.0/5

gcastle196 Couples - 23/09/2019 TripAdvisor review

The hotel is situated next to the station and just outside the city walls.The car park was good and a reasonable price once you have found the entrance. The room was good and the breakfast in the morning was good. There are plenty of places to eat in the walled city lunch time and dinner.

Disappointing

TripAdvisor rating 3.0/5

Voyage299085 Couples - 04/07/2019 TripAdvisor review

Arrived on 25/6/19 during France's biggest heatwave for years. Great check in from receptionist and a great room initially but after unpacking, found the air conditioning was not working at all,room checked by someone and confirmed not working, so had to swap room from view of beautiful historic Avignon to a view of railway lines. Air con clearly not maintained, would have been nice to have been offered something as simple as a free drink as recompense.

Dear guests, We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I am sorry to learn of your disappointment with air conditioning in your room during your stay It is true that we had 43 °C outside and our first heats of the season. Unfortunately, even with regular maitenance we discover the first problems. We had a few rooms with airco down. This problem had been fixed by now. Once again thank you for your feedback and I hope you will consider the Ibis Avignon central station on your next visit to Avignon so that we can better deliver upon the guest experience you deserve. Nicolas C. Directeur de l'hôtel Ibis Avignon centre gare

Rooms are basic but comfortable.

TripAdvisor rating 3.0/5

michaelbK9114PD Couples - 03/06/2019 TripAdvisor review

Rooms are basic but comfortable.Situated around 50 yards from Gare Central and opposite entrance to the old city.Continental breakfast is excellent and was included with our booking.Staff are friendly and obliging.One down side was lack of coffee making in the rooms. Price was right.

Very Bad

TripAdvisor rating 1.0/5

Flyer427615 Solo travel - 06/02/2019 TripAdvisor review

Shame on this hotel , I made to local French authorities big complain regarding cleaning and lies for hotel photos on website and expensive prices , Germany hotels Ibis much much better . Towels were dirty , bathroom walls were dirty, shower was bad , cleaning workers were impolite and untrained . Even breakfast was bad too. I cancelled my second day and moved to another hotel next morning.

Dear traveler, I am very sorry that you experience went well. I am very surprised on your comments. I would react though. About pictures, please go on our website, there are many photos for every kind of rooms. We are not lying on anything. It is our guest right to complain to local autoritues about cleanliness. It is also nice to speak directly to the hotel manager that I am. I am always in favor of live, simple and efficient exchanges with my customers. We do not open the bath towels sent by our launderer and cannot see the stains that will have remained inside. However, we give back to the supplier any non-conforming linen for exchange. At Ibis there is a very precise procedure that we apply to the best of our ability. Regarding the dirty bathroom, I can only regret this failure. We would have been able to change your room again by simply alerting my teams. Being the worst hotel in Europe does not fit. We would not have the score of 4/5 on more than 500 comments or in 22nd place out of 67 hotels in Avignon. The incidents you experienced are isolated and I really regret it. Hoping to have the chance to win you back. Nicolas General manager

Bon rapport qualité prix

TripAdvisor rating 4.0/5

Acevind Couples - 31/12/2018 TripAdvisor review

Very short stay to Ibis center,close to railways station,very convenient to go shopping tand visit historical center.you will find a public parking close to the hotel. Friendly people at the front desk.Breakfast ok,beddings as well.

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