Hotel - Novotel York Centre
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Novotel York Centre Hotel

4.0/5 3,123 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

HSBC0.8 km / 0.5 mi NORWICH UNION0.8 km / 0.5 mi SHEPHERD CONSTRUCTION1 km / 0.62 mi UNIVERSITY OF YORK2 km / 1.25 mi
NESTLE ROWNTREE2 km / 1.25 mi PORTAKABIN4.83 km / 3 mi SMITH AND NEPHEW2 km / 1.25 mi

Congress centre

BEST WESTERN MONKBAR HOTEL1.61 km / 1 mi HARROGATE28.97 km / 18 mi HILTON YORK HOTEL0.1 km / 0.06 mi HOLIDAY INN YORK HOTEL2.41 km / 1.5 mi MARRIOTT YORK HOTEL2.41 km / 1.5 mi PARK INN0.8 km / 0.5 mi QUALITY HOTEL0.1 km / 0.06 mi

Exhibition centre

LEEDS EXHIBITION CENTRE40.23 km / 25 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 6 43 m2 3 m 35 16 16 16 20
MEETING ROOM 5 50 m2 3 m 50 20 20 20 30
MEETING ROOM 3 55 m2 3 m 50 22 26 16 20
MEETING ROOM 4 55 m2 3 m 50 22 26 16 30
MEETING ROOM 1 & 2 90 m2 3 m 70 24 32 32 50
MEETING ROOM 3 & 4 110 m2 3 m 100 26 36 40 60
FISHERGATE SUITE 200 m2 2 m 210 46 60 90 140
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Slide projector
    • Video equipment
    • Overhead projector
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • 146 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • TV room service ordering
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Web TV
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 9,808 reviews

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,123 reviews
Family - 04/12/2019 TripAdvisor review
« Welcoming York »

Our stay at Novotel York Centre Hotel was a very pleasant one. The room was spacious for three of us, with enough room to fix our suitcases on the floor. The staff was friendly and warm. The food in the restaurant was wonderful, we had one dinner there and my daughters and I enjoyed the meal very much. The restaurant staff was also very friendly, advising us which wine to pair with our meals, and which local brews are good. Breakfast was very filling, and we were able to taste black pudding for the first time!

Geoffrey B. Solo - 30/11/2019 Confirmed reviews ALL
« Pillows need improvement »

Hotel was all good apart from the pillows. These could be improved, they lacked support. A firmer pillow would give more support.

Big D. Couples - 30/11/2019 Confirmed reviews ALL
« Enjoyable »

Enjoyable

Kathy C Couples - 30/11/2019 TripAdvisor review
« Exceptional service in a time of need »

As usual we had a wonderful time staying in this hotel. The staff were very friendly and helpful. We were amazed but delighted by the extra service given to us by Les and Tony, the maintenance men, when our car wouldn't start. They supplied jump leads and power to get us on the road not just once but twice. Thanks for the help. It was above and beyond your duties.

Gareth Friends - 29/11/2019 Confirmed reviews ALL
« Excellent service and nice rooms »

The room was nice and clean. Water wasn't replenished after first night which was a bit disappointing. Standard of service overall was high. Professional friendly staff.

John M. Couples - 29/11/2019 Confirmed reviews ALL
« excellent service all round and staff were all extremely helpful and efficient. »

excellent service, room and bed very comfortable, staff very friendly and excellent , dinner good and good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Fergie Couples - 28/11/2019 Confirmed reviews ALL
« very good, »

met all expectations

Jane Couples - 27/11/2019 Confirmed reviews ALL
« Very good value and staff all very friendly »

Hotel redecorated and updated since last time we stayed and much improved. Bar and seating area much more relaxed and user-friendly with good selection of drinks as well as cakes and tea & coffee. Staff all very helpful, friendly and polite. Room was well designed and furnished. Will return in future, well situated for short walk into York.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Doug C. Couples - 27/11/2019 Confirmed reviews ALL
« Hotel »

It was nice and clean

H F. Couples - 27/11/2019 Confirmed reviews ALL
« Mrs Heather F. »

Really good, however on the Saturday night a fight broke out amongst guests on the 4th floor & I think the police should have been called sooner.

Bassman Couples - 27/11/2019 Confirmed reviews ALL
« Wonderful comfortable stay »

Really enjoyed our brief stay in York. The hotel room, staff, and food were all great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEOFFREY, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Alan R. Friends - 26/11/2019 Confirmed reviews ALL
« Nice hotel but had issues with service and billing »

On check in I was presented with a charge that was over 100% more that my original online booking. On querying this the charge was reduced, however when I checked my original booking later I found that I hadn't been given that discount for my Accor Club points I had used on this booking. On check out I was told that I owed some £174 which I queried, also asked if the refund for my Accor Club discount had been processed. It didn't appear to have been processed. The buffet breakfast on the Saturday and Sunday was busy and as a result a lot of time was spent waiting for items to be replenished. On our 2nd day the housekeeping attended to our room but didn't leave any coffee, milk, tissues or hand towels. I really think that I will use a different hotel on my next visit to York.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you very much for your feedback. I have just sent you my reply on your email address. Kind Regards, Simone Natali Tanci Rooms Division Manager Novotel York Centre

Mrs J. D. Families - 26/11/2019 Confirmed reviews ALL
« we had a wonderful family enjoyable weekend. »

Very helpful and friendly staff, Our three grandchildren had fun in the pool. that was one of the reasons we chose your hotel. We also enjoyed dinner and breakfasts. A great way to celebrate my husband's 80th birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. We are glad you enjoyed celebrating your husbands birthday with us. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Toni E. Families - 25/11/2019 Confirmed reviews ALL
« Mrs »

nice environment - room was as expected

Darren Couples - 25/11/2019 Confirmed reviews ALL
« Great stay, but some room for improvements »

We enjoyed our stay at Novotel York, for a 50th birthday weekend. I contacted the hotel spoke to a lovely helpful lady (Addison) on requesting some birthday celebrations of balloon chocolate etc, and tried my luck on an upgrade too! I didn’t hear anymore on the matter, so on arriving I didn’t have any idea if any extras were there? I entered my room to find chocolates and we got the upgrade, thank you very much. Although looking into the room type, it did have the coffee machine, but we didn’t have the slippers or robes...though wasn’t entirely sure if I should’ve had them in the upgrade. There was one issue I had with the towels, they were quite thread bare, almost to the point of having holes! One other thing I think that bottled water should be provided throughout the stay, not just on the first night..... the lifts need some updating too, one didn’t display which floor you were on! Though my overall stay was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARREN, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with Addison and the rest of the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

William O. Couples - 25/11/2019 Confirmed reviews ALL
« Fantastic »

The staff could not do enough for us

Bernie W. Families - 25/11/2019 Confirmed reviews ALL
« Single bed was not made up »

Everything was fine but the single bed was not made up and there were not enough cups and glasses.

D H. Couples - 25/11/2019 Confirmed reviews ALL
« Lovely »

Fantastic welcome on arrival, lovely clean modern room. Chocolates left for us as it was our anniversary....we will be back next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEAN, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Rmsg Families - 24/11/2019 Confirmed reviews ALL
« The staff ensured I had a fantastic birthday, without knowing it was :)) »

Really friendly welcome for myself and little boy, despite arriving very late in the evening. Enjoyed a swim in the pool before breakfast before a fantastic breakfast, with really attentive and happy staff. The staff from those cleaning the rooms, those assisting with breakfast and those on reception all seemed to work well together and enjoy being there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA MARIA, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback and to learn that you enjoyed your special day with us. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Pauline Couples - 24/11/2019 Confirmed reviews ALL
« Totally satisfied with our short break in York »

The welcome received from reception was extremely pleasant and helpful. The room was clean and comfortable and the bar area is very relaxing. The shower cubicle needs some maintenance; the shower tray although kept clean is a tad worn.

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