Novotel York Centre Hotel 4 stars

Customer review rating 4.3/5 10,694 reviews

ALLSAFE approved hotel

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Novotel York Centre
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+ 23 Services

Hotel extras

  • Indoor heated pool with natural light

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible rooms for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
Leisure and activities
  • Indoor heated pool
  • Boat excursions (nearby)
  • Bike rack facilities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel York Centre

Fishergate
YO10 4FD york
united kingdom

Tel: +441133969004

Fax: (+44)1904/610925

Check-in from 14h00

Check out up to 12h00

  • By plane

    LEEDS BRADFORD At 50km / 31.25 miles

  • By plane

    MANCHESTER At 136km / 85 miles

  • By plane

    SHEFFIELD AIROPRT At 93.33km / 58 miles

  • By boat

    HULL At 60km / 37.5 miles

  • By boat

    NEWCASTLE At 140.81km / 87.5 miles

  • By helicopter

    YORK RACE COURSE HELIPAD At 1.61km / 1 miles

  • By helicopter

    YORK RACECOURSE At 1.61km / 1 miles

  • By car

    A19 At 0.1km / 0.06 miles

  • By car

    A64 At 3.22km / 2 miles

  • By car

    AIM/A19 At 20km / 12.5 miles

  • By train

    LEEDS At 32.18km / 20 miles

  • By train

    YORK STATION At 1.61km / 1 miles

GPS :53.952728, -1.077586

Companies

  • HSBC 0.8 km / 0.5 mi
  • NESTLE ROWNTREE 2.0 km / 1.25 mi
  • NORWICH UNION 0.8 km / 0.5 mi
  • PORTAKABIN 4.83 km / 3.0 mi
  • SHEPHERD CONSTRUCTION 1.0 km / 0.62 mi
  • SMITH AND NEPHEW 2.0 km / 1.25 mi
  • UNIVERSITY OF YORK 2.0 km / 1.25 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

7 

meeting rooms

From 1 to 210 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Slide projector

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

Superior room with 1 queen size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior room with 1 queen size bed and a sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Family Room with 1 queen size bed and 1 convertible double sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Superior room with 2 single beds and 1 sofa

Accessible room
  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Executive room with 1 queen size bed and 1 single sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering

Deluxe Executive with 1 queen size bed and 1 single sofa

  • Max. number of persons: 3
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,694 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,299 reviews

Excellent staff

Customer review rating 5.0/5

Steve M. Solo - 05/04/2021 Confirmed reviews ALL

Essential stay booked last minute - excellent staff, nice room and received all my status benefits.

Great staff

Customer review rating 5.0/5

Ryan Business - 31/03/2021 Confirmed reviews ALL

Staff were great, very helpful, observant. They didn't shy away, their eyes smiled. Just lovely and welcoming. I'd love to stay there during normal times.

Dear Charleton , We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards , Peter

Expensive car park

Customer review rating 3.5/5

Gillian P. Business - 19/03/2021 Confirmed reviews ALL

Limited experience - stayed in 3 different chain hotels this week and wouldn’t describe this as an experience Food was delivered on time

Good stay well located

Customer review rating 4.5/5

Anonymous Couples - 18/03/2021 Confirmed reviews ALL

Comfortable room and bed. Staff friendly and very helpful

Dear Guest, Thank you for the great review of our hotel. We are pleased that you had a good stay and hope to see you again very soon. Sincerely, Kai

Very clean

Customer review rating 5.0/5

S L. Business - 17/03/2021 Confirmed reviews ALL

Good check in abs room service. Very covid safe

Dear Samantha, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kai

Perfect location Great staff

Customer review rating 5.0/5

Vivienne Families - 16/03/2021 Confirmed reviews ALL

I have stayed here many times over the last 10 years whilst visiting my parents. This visit was sadly to attend my mothers funeral. The staff were incredibly helpful in these strange COVID times. Could not have asked for anything more. For anyone visiting York as a visitor this hotel has the perfect location by the river with an easy walk into town

Dear Viviennie, Our deepest condolences to you and your loved ones upon the passing of your mother. We appreciate you taking the time to post this positive review and thank you for it. Hopefully we have the opportunity of welcoming you back on happier times in the future. Thanks again and take care. Sincerely, Kai

Very good

Customer review rating 4.0/5

Paul Couples - 16/03/2021 Confirmed reviews ALL

Lovely and helpful staff especially in these difficult times

Dear Paul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kai

City centre hotel

Customer review rating 4.0/5

M B. Business - 15/03/2021 Confirmed reviews ALL

Nice friendly hotel

Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kai

Fabulous stay - especially in the circumstances!

Customer review rating 5.0/5

P. C. Business - 15/03/2021 Confirmed reviews ALL

Had a great overnight stay, and in spite of the current pandemic restrictions service was brilliant, and thoroughly enjoyed our stay and will be visiting again when next in York. Measures had been put in place to ensure that needs were met in a really proactive in positive way, and also felt safe and secure.

Dear P., We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very proud for our guests to feel that we are acting attentively and proactively in these times. Thanks again for sharing your experience and we look forward to seeing you again when you come to York. Kind regards, Kai

Friendly helpful staff.

Customer review rating 4.5/5

Susans H. Business - 15/03/2021 Confirmed reviews ALL

Helpful, friendly staff, from check-in to checkout. The only strange thing was despite ordering the continental breakfast for 9 out of the 11 days I stopped, I did not receive the same items on the tray two days running.

Dear Neil, We very much appreciate your comments regarding your stay at the Novotel York Centre. I am glad that we were able to look after you during you longs stay with us. I have shared your comments about the consistency of the items for continental breakfast with our chef and F&B manager so that this can be resolved. Thank you again for sharing your experience, and we look forward to welcoming you back in a couple of months (hopefully you will be able to eat in the restaurant by then) Sincerely, Kai

Welcoming staff

Customer review rating 5.0/5

S. J. Families - 11/03/2021 Confirmed reviews ALL

The staff were extremely welcoming, but maintained very strict Covid measures which was reassuring. The room was comfortable and the hotel is well located to walk to the sights in the city centre. It was also very convenient to have parking on site and not to need to use the public car parks.

Dear Stepahnie, We very much appreciate your comments regarding your stay at the Novotel York Centre. Thank you for your compliments (especially to Magdalena) and we hope your next visit will be as pleasant as the previous one. Sincerely, Kai

Good Stay but

Customer review rating 3.0/5

Martin C. Business - 05/02/2021 Confirmed reviews ALL

The hotel was of a good quality and the Spaghetti Carbonara was lovely however £14 a day for the car park is excessive.

Dear Martin, Thank you for taking the time to share your feedback. Glad to see you enjoyed the meal. It is a shame that your overall score given has been affected so much by parking. This is a reasonable price for the area and prices are published before booking. We hope to welcome you back to our hotel very soon! Sincerely, Kai

Well controlled in light of covid

Customer review rating 5.0/5

Carol K. Business - 04/02/2021 Confirmed reviews ALL

Staff very friendly and recognised me from previous visit. Easy to park. Room very clean and comfortable

Dear Carol, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to welcome you back to the hotel and very glad to see you had a nice stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kai

Fantastic hotel with accommodating staff all round

Customer review rating 5.0/5

Ian G. Business - 13/01/2021 Confirmed reviews ALL

Fantastic stay as always. Perfect service

Dear IAN g., We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Bucovanu Front Office Supervisor Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

Nice hotel, good stay

Customer review rating 4.0/5

Damon H. Families - 05/01/2021 Confirmed reviews ALL

Everything with the room and service was spot on, the only flaw as I would have is that we stayed in the junior suite which was a great room, however, there was no actual dressing table with a mirror in front of it, we had to use a bedside table with a mirror near it.the only other issue may it be a small one was as we was with children the tv did not even have cbeebies or a children’s based channel to watch on both the huge tv’s. otherwise all was well.

Dear Damon, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. True, although there are so many mirrors in the room, there is not a dressing table as at such. If you do stay again, we will be happy to provide a make-up mirror for you. The TVs have both cbbc, cbeebies, citv, pop & tinypop (from channel 201) – I am sorry if we were unable to locate these for you during the stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kai

Great location, a great Novotel

Customer review rating 5.0/5

Gary O. Families - 04/01/2021 Confirmed reviews ALL

Perfect for a family stay in York. Lovely pool. The usual high standard at breakfast. Typical well appointed room with the trademark bathroom fittings. Can't go wrong here.

Dear Gary, Thank you very much for your comments regarding your stay at the Novotel York Centre. I remember You and Your family, that was a pleasure to check you in! I am so glad you enjoyed stay with us and I hope you had nice swimming session in our pool. I am looking forward to welcoming You and Your lovely family in our hotel again! Sincerely, Magdalena I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

Christmas getaway

TripAdvisor rating 4.0/5

damonhughes85 03/01/2021 TripAdvisor review

Everything with the room and service was spot on, the only flaw as I would have is that we stayed in the junior suite which was a great room, however, there was no actual dressing table with a mirror in front of it, we had to use a bedside table with a mirror near it.the only other issue may it be a small one was as we was with children the tv did not even have cbeebies or a children’s based channel to watch on both the huge tv’s. otherwise all was well.

Friendly atmosphere

Customer review rating 4.5/5

Lydia Couples - 02/01/2021 Confirmed reviews ALL

We only stayed for one night and unfortunately York went from tier 2 to tier 3 on the night of our stay. This was problematic but the hotel reassured us that we could complete our stay aswell as having breakfast in our rooms via room service as there was no other way to go out for food. The room was pleasant and the staff were all helpful and welcoming. I will be coming back!

Dear Lydia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and appreciate your comments on how we handled the change in Tiers during your stay. Hope to see you again very soon. Sincerely, Kai

Very good location

Customer review rating 4.5/5

Julian D. Couples - 02/01/2021 Confirmed reviews ALL

Stayed over Christmas 2020 room very clean and comfortable. Staff very kind. Covid precautions very clear and sensible.

Dear Julian, Thank you very much for your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will make them very happy! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

Comfortable stay in difficult times

TripAdvisor rating 5.0/5

Tim C 13/11/2020 TripAdvisor review

I stayed at Novotel York Centre for 3 nights immediately before the November lockdown. I couldn't have wished for a more pleasant stay. The hotel is conveniently located, being only a short drive into York from the surrounding road network (with its own open air and spacious car park) and a 10 minute walk from the old city centre. The staff were remarkably friendly and helpful throughout my stay. Particular mention should go to the young lady on check in and the young lady serving breakfasts. The room was extremely comfortable and the bathroom very well appointed. Both were faultlessly clean. Food was delicious and generous helpings too. It's quiet there at night, so you get a good night's sleep. Excellent wi-fi as well.

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