Hotel - Novotel York Centre
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Novotel York Centre Hotel

4.0/5 3,161 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

HSBC0.8 km / 0.5 mi NORWICH UNION0.8 km / 0.5 mi SHEPHERD CONSTRUCTION1 km / 0.62 mi UNIVERSITY OF YORK2 km / 1.25 mi
NESTLE ROWNTREE2 km / 1.25 mi PORTAKABIN4.83 km / 3 mi SMITH AND NEPHEW2 km / 1.25 mi

Congress centre

BEST WESTERN MONKBAR HOTEL1.61 km / 1 mi HARROGATE28.97 km / 18 mi HILTON YORK HOTEL0.1 km / 0.06 mi HOLIDAY INN YORK HOTEL2.41 km / 1.5 mi MARRIOTT YORK HOTEL2.41 km / 1.5 mi PARK INN0.8 km / 0.5 mi QUALITY HOTEL0.1 km / 0.06 mi

Exhibition centre

LEEDS EXHIBITION CENTRE40.23 km / 25 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel York Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 6 43 m2 3 m 35 16 16 16 20
MEETING ROOM 5 50 m2 3 m 50 20 20 20 30
MEETING ROOM 3 55 m2 3 m 50 22 26 16 20
MEETING ROOM 4 55 m2 3 m 50 22 26 16 30
MEETING ROOM 1 & 2 90 m2 3 m 70 24 32 32 50
MEETING ROOM 3 & 4 110 m2 3 m 100 26 36 40 60
FISHERGATE SUITE 200 m2 2 m 210 46 60 90 140
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Slide projector
    • Video equipment
    • Overhead projector
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • 146 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • TV room service ordering
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Web TV
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 ALL Rating 10,024 reviews

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 3,161 reviews
Mary K. Couples - 13/01/2020 Confirmed reviews ALL
« Nice hotel. Staff deserve a mention »

We often stay here in York and find the staff especially nice. The restaurant staff are lovely! One downside was the towels. So poor washed out and grey ! I think they are being overused !

John H. Couples - 12/01/2020 Confirmed reviews ALL
« Very relaxing stay. »

A relaxing stay all the staff where very helpful, food was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Anonymous Families - 12/01/2020 Confirmed reviews ALL
« Very good »

Great facilities - very helpful staff. Enjoyed stay.

David K. Couples - 12/01/2020 Confirmed reviews ALL
« Very professional with excellent staff cross all areas. It was a lovely surprise to be upgraded for our wedding anniversary. »

Very good, no faults with the room, comfortable bed, excellent breakfast, very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Sue Couples - 12/01/2020 Confirmed reviews ALL
« Great new room and a as normal a very good breakfast »

I book a new deluxe room which was great and very quiet in the room we was in, breakfast was good as a pick you owe food ,swimming pool was very clean and tidy overall it was a very good 2 nights stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUE, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Jo Families - 11/01/2020 Confirmed reviews ALL
« Just perfect »

The location and hotel couldn't of been any better... stayed here for new year and I've never gone away at this time of the year and I will never again stay at home for it ! I will definitely be booking here again ...staff were 10/10 ....room 10/10 location 10/10 I even came home and realised I had left my ipad in the room but that wasnt a problem simple fine call n a few emails and I received it in the post a couple of days later ( THANKYOU KAI ) ..... thankyou for our staysee you soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNE, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive such lovely and genuine feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make our guests feel welcome. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Brian Couples - 11/01/2020 Confirmed reviews ALL
« Only stayed the one night but would have been happy to have stayed longer. »

Good location with only a 5 minute walk to the city centre. Easy and quick check-in and check-out. Staff friendly and helpful. Only downside was our room hadn't been properly cleaned from previous visitor and a small amount of food remnants had not been removed.

Steve Couples - 10/01/2020 Confirmed reviews ALL
« Good staff and location awful housekeeping »

4 attempts over 2 days to get room set up properly. Really not good enough.

Stephen R. Couples - 10/01/2020 Confirmed reviews ALL
« Great and comfotable with a great breakfast »

Relaxing no stress comfortable room

Gary S. Couples - 10/01/2020 Confirmed reviews ALL
« Excellent »

Excellent stay, staff very friendly and helpful

By T. B. Families - 10/01/2020 Confirmed reviews ALL
« Late Christmas catchup »

Main area redecorated nicely, even if it wasn’t to the taste of some party members. Good breakfast selection for one gluten and diary free member and an acceptable breakfast choice for a vegan. Housekeeping need to learn about security. We came back from breakfast on our checkout day to find our door open, complete with luggage on display to the corridor (well before checkout time) and the housekeep said he thought we had checked out (leaving our luggage?). Not everything ‘valuable’ would fit in the tiny safe.

Su B. Couples - 10/01/2020 Confirmed reviews ALL
« A nice get away »

I stayed here after a long christmas to get away from family, the hotel was full off staff that were happy to help with all my needs. Nothing was too much hassle. The room was spacious and clean, breakfast was warm and just what i needed to start the day. You are only max 10 min walk away from the city which made it super convenient! Loved the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Su hot totty, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Valerie F. Families - 10/01/2020 Confirmed reviews ALL
« Mrs v f. »

Great stay lovely room breakfast great staff very friendly only problem was they forgot to give us code for car park otherwise great stay.

Emma W. Families - 10/01/2020 Confirmed reviews ALL
« Nice stay- could have been better »

Stayed overnight with two young children, hoping to use the pool and facilities. Initial impressions were good, although I had checked in online, so had no idea why I was now having to queue to check in?! Nice but small area for children to play- I think they could go the extra mile and convert the other recess into a children's area too as that was a bit redundant. We loved being able to enjoy a drink in peace while they played in sight- that was nicely thought through. The pool drops off to quite deep quite unexpectedly. I actually fell back into the deeper section with my daughter in my arms. There were no towels to use, despite two requests and staff having let us into the changing rooms in the first place and they must have spotted that. Restaurant was great and menu was fab for children. The room was very cold, but I understand that is standard for this hotel.

Steve Couples - 09/01/2020 Confirmed reviews ALL
« Novotel York stay »

Clean, well kept room with a great restaurant and bar.

Alan Business - 09/01/2020 Confirmed reviews ALL
« Great location, friendly and helpful staff. »

Excellent, slight confusion over room numbering but generally a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Barry Couples - 09/01/2020 Confirmed reviews ALL
« Mrs »

Staff very pleasant, food really nice , rooms nice n clean with everything you need , close to town centre , really enjoyed it will be back again .

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Mr G. Couples - 09/01/2020 Confirmed reviews ALL
« Perfect stay, Lovely Hotel »

A good spacious room. Nice large TV. Breakfast had everything you could need and more besides.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

George H. Families - 09/01/2020 Confirmed reviews ALL
« Absolutely amazing, best New Years get away »

Amazing staff, amazing rooms, amazing location! Overall:amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Richard H. Families - 09/01/2020 Confirmed reviews ALL
« Great hospitality, some tweaks needed! »

Welcoming and couldn’t do enough. Great hospitality Couple of niggles - air con / heating didn’t work, shard of glass on bedroom floor / plug in bathroom sink emitting nasty smell / charged a £5 room service fee when reception offered to bring some water up to our room when they had ran out! Would have easily been a 10/10 if the niggles were not there!

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