Hotel - Grand Ambassador Seoul - Associated with Pullman
Pullman Hotel Pullman Hotel

Grand Ambassador Seoul - Associated with Pullman Hotel

4.5/5 2,152 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air-conditioning with individual remote
    • Air Conditioning
  • INCHEON INTL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Golf practice facilities

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

We deeply regret to inform that our hotel is currently closed until further notice, due to unforeseen technical maintenance. For any inquiries, please contact to +82 2 2275 1101 or ambres@ambatel.com. We look forward to welcome you back once we reopen.

Hotel location

Companies and event centres nearby

Company

HYUNDAI GROUP5 km / 3.13 mi SK GROUP4 km / 2.5 mi
SAMSUNG GROUP6 km / 3.75 mi

Congress centre

KOEX12 km / 7.5 mi

Exhibition centre

KOREA EXHIBITION CENTRE12 km / 7.5 mi

Your meetings and events

The Pullman Grand Ambassador Seoul is centrally located and within easy reach of Incheon International Airport. Meetings here tend to start and finish promptly.The hotel has 12 meeting spaces that can be configured for any type of function, while our newly renovated Grand Ballroom is a good choice for larger events.All our meeting rooms are equipped with the latest technology and high-speed Internet access, and free WIFI is available throughout the hotel.

Grand Ambassador Seoul - Associated with Pullman Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARD ROOM 34 m2 2 m 0 0 14 18 0
NORTH JEWEL 46 m2 2 m 40 0 18 24 20
SOUTH JEWEL 49 m2 2 m 40 0 18 24 20
MIDDLE JEWEL 66 m2 2 m 40 0 18 24 50
VIP ROOM 78 m2 2 m 40 0 30 32 36
CHARDONNAY 100 m2 2.6 m 90 42 42 60 80
DORAJI ROOM 120 m2 2 m 60 30 30 36 60
ORCHID ROOM 189 m2 2 m 100 45 42 80 100
BALLROOM (EAST PALACE) 248 m2 5 m 200 69 60 120 120
BALLROOM (WEST PALACE) 255 m2 5 m 250 72 60 132 180
GRAND BALLROOM 712 m2 5 m 700 90 60 300 500
    • Videoconferencing
    • Soundproof areas for greater confort
    • An extensive array of audio, video and projection equipment
    • Podium
    • Day light
    • Slide projector
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • WIFI access
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We deeply regret to inform that our hotel is currently closed until further notice, due to unforeseen technical maintenance. For any inquiries, please contact to +82 2 2275 1101 or ambres@ambatel.com. We look forward to welcome you back once we reopen.

  • 413 rooms
  • 413 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • TV with on-screen billing info
    • Wide work desk
    • Telephone in bathroom
    • Pay per view channel(s)
    • WIFI in your room
    • Phone with 2 handsets in room
    • Air-conditioning with individual remote
    • Satellite and cable television offering a wide range of channels
    • Printer
    • Iron in room
    • RJ 11 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings
4.5/5 ALL Rating 3,043 reviews

Our guest reviews for
Grand Ambassador Seoul - Associated with Pullman

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,152 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Reyvan Y. Families - 06/02/2020 Confirmed reviews ALL
« Good stay »

We’re being taken care of. Thank you.

Jennifer Couples - 05/02/2020 Confirmed reviews ALL
« Good Stay »

Very nice employees and tidiness of the room Got free upgrade for our honeymoon trip and some nice cake and champagne

Great E. Couples - 04/02/2020 Confirmed reviews ALL
« Exceptional customer service »

each and every customer service interaction was professional and polite. I could not fault the staff or the hotel.

jeongk305 Family - 02/02/2020 TripAdvisor review
« embarrassing experience in Gangnam Novotel »

급작스런 화재 사고로 경황 없었을 것을 가만합니다. 홈페이지와 전화 불통, 예약 확인 불통 등 여러 점이 미숙했지만, 애써준 직원들 덕에 마음을 풀고 대체 숙소로 이동했습니다. 그러니까 아래 평가는 그랜드 앰버서더 서울이 아닌, 강남 노보텔에 대한 평가입니다. 강남 노보텔은 전반적으로 준비되지 못한 모습을 보여주었고 식사나 객실 청결 등에서 실망스러웠습니다. This result is for the replacement which is Gangnam Novotel, caused the fire accidents in Grand Ambassador Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

jeongk305 고객님께, 안녕하십니까, 그랜드 앰배서더 서울 풀만 호텔입니다. 먼저 갑작스런 화재사고로 고객님께 큰 불편을 끼쳐드려 대단히 죄송합니다. 어떤 말씀으로 위로를 드리고 또 양해를 구해야 하는지 엄두조차 나지 않는 상황입니다. 물론 고객님은 더 불안하셨고 당황하셨으리라 생각됩니다. 부디 직, 간접적으로 피해를 입지 않으셨기를 간절히 바랍니다. 이와 관련해서 저희 호텔은 최대한 빠른 시일내에 원인을 규명하고 다시는 같은 일이 재발하지 않도록 철저한 관리를 약속드립니다. 현재도 호텔 화재 감식이 진행되고 있어서 보다 명확한 답변을 드리기는 어려운 상황입니다. 부디 너그러운 마음으로 양해를 구하여 새로운 모습으로 고객님께 다시 인사드릴 수 있기를 바랍니다 송구한 마음으로 재차 사과의 말씀을 드립니다. 감사합니다.

22/01/2020 TripAdvisor review
« Great place for travelling with family ! »

EXCEPTIONAL ! Great location (near Dongguk Univ. Subway station) although there's a hilly road between, it's quite troublesome if you're bringing many luggages with you. But other than that, great spacious and very clean room with fast free wifi. Also, free shuttle bus hourly to Myeongdong, Insadong, and Dongdaemun is a dealbreaker for us. Greatjob !

Our hotel has responded to the review
Our hotel has responded to the review

Dear kkoesoemo, Warm greeting from Grand Ambassador Seoul associated with Pullman. Thank you for staying with us and taking your time for review. The positive comments you leave are a big motivation to our staff and have a positive impact on the numbers of guests who will visit in Seoul. Using subway to our hotel, it is recommended to exit #1 instead of #6. So you can reach the hotel on a smooth uphill road. We are also planning more various shuttle service especially on weekends. You can also use a new shuttle service on your next visit. Once again thank you for your comments and look forward to welcoming you back soon. Sincerely,

Couples - 16/01/2020 TripAdvisor review
« The best place ever »

I would also like to say something about June Ahn... He is in the concierge of the hotel and he is the most kind, friendly and efficient person we have ever met in a hotel. He went out of his way to help us, always offering tips on how to get to places and what's the best food for us to try. I can't thank him enough for all he has done for us during our stay and we'd like to think we are friends for life now! He deserves the best from Accor, because he really makes the guests feels like they are home! Well done Jun!

Our hotel has responded to the review
Our hotel has responded to the review

Dear luizomjr, Thank you so much for taking your precious time to provide feedback about your recent visit at the hotel. We are happy to know that you were very satisfied with our kind staff and their service. As your encouragement to Grand Ambassador Seoul associated with Pullman is very valuable, we will strive to look for opportunities to deliver outstanding experiences to the guests. I am happy to share with the entire hotel team including "June Ahn" your positive feedback which will certainly motivate our associates to continuously delight all our guests. We hope you will grant us the opportunity to have you stay with us soon here in Grand Ambassador Seoul. Once again, thank you for recommending us and please feel free to connect us at your convenience. Sincerely,

C. K. M. Families - 03/01/2020 Confirmed reviews ALL
« Good comfortable stayed »

Hotel staff very friendly. Stay was comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Ms Kee m. C., Good morning. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for taking your time out to complete the survey. I am glad to hear that you enjoyed your stay with us in general; however would like to extend sincere apology as you got disappointed. Please note that once we schedule the renovation, your comment will be reflected. Also, when there is old bed sheet, we normally get rid of it, however it was our mistake. I am terribly sorry for this, Mr/Ms C.. Hope to welcome you back in the nearest future and I wish this hotel will be your choice when you are in Seoul Korea next time. Thank you so much! Best regards, Julia Hong Guest Relations

K-s H. Business - 02/01/2020 Confirmed reviews ALL
« A friendly staff and excellent choice of food »

I have thoroughly enjoyed two nights of stay in this hotel. Initially, I was allocated in the lower floor which had a blocked view but relocated to the higher floor after I spoke to the reception. The entire process of relocation was extremely effective and smooth! I had a very good conversation with some of the staff in the hotel during my stay and it was a nice and pleasant experience as the staff were very friendly with a big smile on their face all the time. The staff in the hotel industry is one of the most important business assets as they directly deal with the customers every second. I would particularly like to praise the staff in the concierge whom I had a great dialogue while I was waiting for my wife to arrive from the airport. Speaking of KAL Limousine service - It takes too long from the airport to the hotel as this hotel was the final stop in the route. Back to the positive side, the breakfast buffet was full of surprise containing the variety of food including the best of Eastern and Western food. Although some facilities are somewhat outdated, they are well looked after and maintained I think. Overall, my experience with Grand Ambassador Seoul Associated with Pullman was very pleasing and would definitely return to stay in the future! Many thanks, K-S from London

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Good afternoon. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. I am glad to hear that you enjoyed your stay with us. Hope this hotel will be your choice again when you are in Seoul Korea next time. Take good care until our next encounter. Best Regards, Julia Hong Guest Relations

Anonymous Families - 01/01/2020 Confirmed reviews ALL
« Everything is good! »

Clean room, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peng L., Good afternoon! Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. I am glad to hear that you enjoyed your stay with us. Hope to welcome you back in the future and take good care until our next encounter. Have a happy new year! Regards, Julia Hong Guest Relations

Geraldine Families - 31/12/2019 Confirmed reviews ALL
« My Seoul Experience with Grand Ambassador »

It was a perfect stay in this wonderful hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Good evening. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you for spending your time completing the survey. Ms. C., you gave us score 40 in the lunch/dinner section; if you don't mind can you please explain me little bit more in detail? If you give us comments, we would deliver them to the related team and that enables us to provide better service next time. Ms. C., I hope your next choice for the hotel in Seoul will be this hotel again. Take good care and wish you have a happy new year! Best Regards, Julia Hong Guest Relations

Billy Families - 30/12/2019 Confirmed reviews ALL
« Good location and comfortable hotel »

We stayed here for 7 nights in overall we had a comfortable and good experiences. Although there are 1 or 2 incidents, however we still enjoyed staying here. The subway station located just a few minutes walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Ms Mung F., Good afternoon! Warm greetings from Grand Ambassador Seoul associated with Pullman. Thank you so much for taking your time out to complete the survey, Mr/Ms F.. I am glad to hear that you enjoyed your stay with us in general, however regarding the inconvenience you had as there was no shaving kit, please accept my apology. Please be informed that if you contact Guest Service Center and ask for the complimentary razor, we can deliver it to you. Mr/Ms F., I wish this hotel will be your choice again when you are in Seoul next time. Have a happy new year and take care! Best Regards, Julia Hong Guest Relations

Poyon Friends - 30/12/2019 Confirmed reviews ALL
« Excellent Staff! »

So happy to stay at your hotel because of your excellent hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Good afternoon! Warm greetings from Grand Ambassador associated with Pullman and thank you so much for spending your time completing the survey. I am really glad to hear that you enjoyed your stay with us. Hope this hotel will be your choice again when you are here in Seoul, Korea. Take good care and wish you a happy new year! Best Regards, Julia Hong Guest Relations

Mr G. R. Families - 29/12/2019 Confirmed reviews ALL
« Brilliant start to our holiday »

Great rooms fantastic staff on the executive floor extremely helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory J R., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman on your special holiday. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In particular, EFL Lounge staff is always striving for better service and maintaining it in more detail for members. In this regards, we appreciate your recognition. Thank you again for sharing your experience, and we hope your next visit will be more pleased and memorable. Sincerely,

Quang N. Friends - 28/12/2019 Confirmed reviews ALL
« Good attitude from staff »

There was a small issue but very good attitudes from staff quickly recovered this. Just a small suggestion: hotel should have placed the xmas card in room as i checked in on xmas day. Dont feel any xmas feeling from food, staff clothes, welcome amenities, etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Quang Ngoc N., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you suggested, we will prepare Christmas card in the room from next years. If you give us any further feedback, we'll apply it to the hotel service if possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 28/12/2019 TripAdvisor review
« First visit of Seoul »

The hotel staffs are very helpful and always keen to help and give information especially concierge staffs. The hotel is clean, big and full of amenities. The location also near with subway and local mini market, easy to get taxi and have bus ticket service to incheon airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CU Ling L, Warm greeting from Grand Ambassador Seoul associated with Pullman. Thank you for choosing our hotel for your first visit of Seoul. We are located in the middle of Seoul so that you can easily go to tourist attractions such as palace, shopping area and various markets as well. For your next visit you can try our free shuttle to Myoung-dong and Dongdaemun. It is more than pleased to make a good impression on first visit to our hotel, not satisfied with this, but we will strive our best for better guest service. Lastly, Thank you for your comments and we look forward to welcoming you back again. Happy new year, 2020!! Sincerely,

Darrell F. Couples - 27/12/2019 Confirmed reviews ALL
« Wonderful Hotel and Service. »

The whole hotel staff were so wonderful and friendly and willing to make your stay the best experience it could be! The executive lounge was packed but outstanding you didn't miss out on food and drinks. The massage chairs were excellent and the bus shuttle service was very pleasant and handy.The Pullman is definitely a strong recommendation bye me and my wife.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Good morning! Warm greetings from the Club Lounge. We deeply appreciate that you have taken your time out to complete the survey. I am glad to hear that you enjoyed your stay with us and had a wonderful time at the Club Lounge. Mr. F., when you are in Seoul next time, I hope Grand Ambassador Seoul associated with Pullman will be your choice again. Once again thank you so much and wish you have a happy new year! You have my best regards, Julia Hong Guest Relations

Anonymous Solo - 27/12/2019 Confirmed reviews ALL
« Great Location with a great standard »

The whole guest journey was without any complications and therefore very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Good morning! Warm greetings from Grand Ambassador Seoul associated with Pullman. I am delighted to hear that you enjoyed your stay with us and appreciate that you have taken your time out to complete the survey. All of staffs and I hope this hotel can be your choice next time when you are in Seoul. Mr. B., have a wonderful year end and take good care until our next encounter. Thank you so much! Sincerely, Julia Hong Guest Relations

Irma D. Families - 27/12/2019 Confirmed reviews ALL

The service is good and awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irma, Good afternoon. Warm greetings from Grand Ambassador Seoul associated with Pullman. Thank you so much for spending your time completing the survey. I am really glad to hear that you were satisfied with your stay with us here. Hope to welcome you back in the future and take good care until our next encounter. Have a happy new year! Best Regards, Julia Hong Guest Relations

Anonymous Friends - 25/12/2019 Confirmed reviews ALL
« Accommodation generally satisfactory but location not very convenient »

The hotel and reception generally satisfactory. Renovation of the rooms is suggested. Location is not convenient. It took me two hours from Incheon airport by airport bus 6702. And the subway station not very near. My friend who needs walking with a stick found it not convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siu Hung M., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. We are sure that this feedback about our staff will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that our hotel is located at the last stop on the airport limousine route, so sometimes it may take longer than expected. Also by taking subway to hotel, we recommend you to use Gate #1 instead of #6. you can come to the hotel more easily. Thank you again for sharing your experience, and we hope your next visit will be more memorable and enjoyable. Sincerely,

modream1 Family - 25/12/2019 TripAdvisor review
« Nice staffs and comfortable bedding »

Always satisfied with the comfortable bedding and hospitality of kind staffs, especially thanks to Mr.K.W, Lee, and executive lounge staffs showed us on detailed care like fresh squeezed juice what I have requested.

Our hotel has responded to the review
Our hotel has responded to the review

Dear modream1, Thank you for staying at Grand Ambassador Seoul associated with Pullman. It is always a pleasure to receive positive feedback. We will share your comments not only Mr. K.W, Lee but also our teams which are Housekeeping and EFL Lounge as well. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is definitely one of our jobs that remembering guest preference and preparing it in advance. For your next visit, we will also prepare it and wait for you Thank you again for sharing your experience and we hope your next visit will be more pleasant and memorable. Sincerely,

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