Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating 4.1/5 2,734 reviews

Mercure Paris Opéra Faubourg Montmartre Hotel
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+ 17 Services

Hotel extras

  • In central Paris opposite the Folies Bergères music hall, for business and leisure stays

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Boat excursions
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009
paris
france

Tel: +33147702610

Fax: (+33)1/42465510

Check-in from 14h00

Check out up to 12h00

  • n°48- gare du nord/pte de Vanves :  48

  • n°67 - Pigalle/Pte de Gentilly :  67

  • n°85 Mairie St Ouen/ Luxembg :  85

  • GDS BOULEVARDS :  8-9 GDS BOULEVARDS

  • station CADET :  7 CADET

  • RER B :  CDG ORLY Gare du Nord

  • orlyval :  ORLY/ Paris Chatelet Halles

  • By plane

    PARIS ORLY At 18km / 11 miles

  • By plane

    ROISSY CDG At 20km / 12 miles

  • By train

    GARE DE L EST At 1.5km / 0.94 miles

  • By train

    GARE DU NORD At 1km / 0.63 miles

GPS :48.873059, 2.344612

Companies

  • AGF 0.5 km / 0.31 mi
  • LA BNP 0.0 km / 0.0 mi
  • LE GAN 0.5 km / 0.31 mi
  • SOCIETE GENERALE 0.5 km / 0.31 mi
Companies

Your meetings and events

We can provide you with three modular meeting rooms that can accommodate up to 80 people. They are equipped with the latest technology: video projectors, soundproofing and free Wi-Fi access.Take advantage of the savoir-faire and experience of our staff to create a enjoyable working environment.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Audio and video equipment

  • Day light

  • WIFI access

  • Overhead projector

  • Slide projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Choose your room depending on the level of comfort you require: Classic, Superior or Privilege. And why not try our new Junior Suite with its wonderful Art Deco style?

Classic Room with 1 double bed

  • Max. number of persons: 1
  • Area: From 10 / 108 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room - twin beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room - 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room - 3 single beds

  • Max. number of persons: 3
  • Area: From 14 / 151 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Privilege Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

JOSEPHINE

Non contractual photo

Come and relax in our bar and discover a range of cocktails served under an art-deco glass roof.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Opéra Faubourg Montmartre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,734 reviews

tripadvisor

TripAdvisor Rating 3.5/5

892 reviews

Nice location

Customer review rating 4.1/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Very friendly and helpful staff at front desk. Room was renovated and comfortable.

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback, especially about the kindness of the staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laëtitia NIVET, Directrice

Staff and Location Make this Hotel

Customer review rating 4.1/5

Kathy R. K. Solo - 10/03/2020 Confirmed reviews ALL

I love the staff and the location of this hotel. I just stayed in the area of Faubourg Montmarte in January. For this trip for March, the hotel was booked so I decided to try the Hotel Mecure Paris Opera Faubourg Montmartre. Your staff at this hotel is welcoming and excellent. I did get the room I requested with a bathtub on the highest floor possible. The room was clean and pleasant. The only reason why I would not give the hotel a solid 10 is because of the construction going on. Hammering and drills all afternoon and early the next morning. Buckets of glue in the hallway blocked the path to the elevator. It also gave the harsh smell of nail lacquer that crosses into my room. I left the windows open while in the room because it was so strong. I also had the chambermaid staff knocking on my door to clean my room early - twice. The third knock was my breakfast ordered in and it was a mound of bread. I did not want any bread and just wanted eggs and coffee. The manager was kind enough to take the breakfast off my bill. I paid over $240 for a deluxe room and booked it on bookings.com as a single room with breakfast included, pay at the hotel. I was charged for a room for two people, the breakfast was not included and my room was charged and paid for the day I booked it. The area, the staff and the secure feeling of feeling safe were exceptional. I would consider staying at your hotel again just on how the staff treated me - very well. However , I would want to know if the renovation was completed.

Excellent location and beautiful hotel

Customer review rating 4.1/5

Juana Friends - 25/02/2020 Confirmed reviews ALL

The guest services were delightful. Our view was incredible, everything exceeded expectations.

Dear Mrs D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Laëtitia NIVET,

Good stay and nice location

Customer review rating 4.1/5

Ardy Couples - 21/02/2020 Confirmed reviews ALL

The hotel is in very nice location which is not far from the train station to other countries. There are a lot of food selection in the area too. The only problem is that the room is very small.

Good Value

Customer review rating 4.1/5

Sunil Business - 11/02/2020 Confirmed reviews ALL

I was only there for one night but was able to notice hotel was well kept and staff were very helpful.

Excellent hotel.

Customer review rating 4.1/5

Kaitsu Friends - 11/02/2020 Confirmed reviews ALL

Great breakfast, great staff, nice room, convenient location...

well located

Customer review rating 4.1/5

Gege Business - 09/02/2020 Confirmed reviews ALL

A nice quiet room with a glimpse on roofs. the wardrobe is very small, just enough for a single person, few days stay the lift doors could be improved, for easier access, especially with luggage. breakfast good, but could be improved.

Stay in this hotel

TripAdvisor rating 3.5/5

dominiquechiesura Business - 02/02/2020 TripAdvisor review

Very poor sound isolation. Can hear any movement of next door resident. No choice to specific pelow. Very little space for meeting in lobby or room next to the breakfast room. Bathrooms are very basic

Dear Dominique We are sorry about the problems you encontered with sonorisation. We have made since then some works on the doors to improve the silence in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

Excellent stay

Customer review rating 4.1/5

Deborah A. Families - 28/01/2020 Confirmed reviews ALL

The staff at Hotel Mercure Paris Opera were warm and extemely hospitable. The room was lovely and well presented, as was breakfast. We had a wonderful stay and would return in a heartbeat.

Good location

Customer review rating 4.1/5

Peter M. Families - 20/01/2020 Confirmed reviews ALL

A nice and clean hotel that is in a very good location. Breakfast offers a good choice Cash bar. Staff are very helpful.

average hotel well priced some issues

Customer review rating 4.1/5

Pwes Friends - 19/01/2020 Confirmed reviews ALL

room (602) was noisy and could hear other guests in room, doors closing footsteps upstairs. There were all builders on the floor during day so no chance to sleep. There is a fruit fly pest all through the hotel: Restaurant, reception and in the rooms. No reaction by staff to this at all. Breakfast Buffet is OK but some food dry and stale. I was overcharged by one night stay and two emails to hotel still no response from H0…

Dear Mr W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Aeper the overcharge is concerned, Mariette has come back to you on Monday for the refund of money. We are sorry about the problem that occurred. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET, Hotel Manager

Very good

Customer review rating 4.1/5

Sam Solo - 13/01/2020 Confirmed reviews ALL

Clean room and kind staff

Dear Mrs D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laëtitia NIVET,

Great location great staff

Customer review rating 4.1/5

Chapelkova Families - 13/01/2020 Confirmed reviews ALL

We were totally satisfied with the stay, location is perfect - in the heart of Paris, at the same time on a calm street so not noisy in rooms, rooms are very clean and well equipped, breakfast was amazing! Special thanks to reception - both gentlemen working there spoke Russian , were super welcoming and helpful. will definitely return when in Paris

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Laëtitia NIVET,

Great Hotel at reasonable price

TripAdvisor rating 3.5/5

Traveler763718 Family - 07/01/2020 TripAdvisor review

The hotel staff was excellent, very professional and very customer centric. The breakfast was excellent. Attention to detail, cleanliness and services were outstanding. My family and I really enjoy the state.

Thanks for your kind comment about our hotel. I hope you enjoyed your stay in Paris. Laetitia NIVET & team

Me.

Customer review rating 4.1/5

Hüseyin K. Couples - 05/01/2020 Confirmed reviews ALL

Thank you so much for all! Very nice service, perfect location, taste breakfast. The room was very clean and comfortable.

Great place for a short-stay

Customer review rating 4.1/5

Glenn Solo - 02/01/2020 Confirmed reviews ALL

Excellent, extremely helpful staff and comfortable rooms.

Very small, noisy room

Customer review rating 4.1/5

Philippe J. Families - 31/12/2019 Confirmed reviews ALL

I've spent a night in this Mercure (!) hotel. The room was very, very small, as was the bathroom. Moreover, it was very noisy (the hall and the room next door): there was no soundproofing. Mercure hotels are officially rated as 4-star hotels and this one was definitely not worth it...

Dear Mr J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In Paris city center, rooms may be smaller than in other cities or area ; anyway we hope you enjoyed the location of the hotel for your trip. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET, Hotel Manager

Great location but unfriendly staff

Customer review rating 4.1/5

Sumi H. Families - 28/12/2019 Confirmed reviews ALL

Room was too small for three people. Barely any space to walk. This should not be. Water outage was a big surprise in the morning where we could not take showers or go to the toilet after breakfast. There were no notices provided in the room for such outage. When confronted, the front desk mentioned it was announced in the lobby 4 pm the day before! But the worse part is the breakfast restaurant staff. Extremely unfriendly and makes you feel uncomfortable. As if they are feeding you food you do not deserve or out of charity. Non-inviting staff and the French man there was extremely rude in multie occasions. I would not book there again especially that the area is full of other nice hotels.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have encountered a large water leak on the day of your arrival and we had to temporarily cut the water to repair it. We are sorry that we could not warn you but this event was by nature unexpected. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET, Hotel Manager
Customer review rating 4.1/5

James Families - 14/12/2019 Confirmed reviews ALL

We appreciated the lovely service from the front desk to housekeeping. Very part of our stay was just perfect.

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback, as per the service is concerned. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Laëtitia NIVET, Directrice

Great hotel

Customer review rating 4.1/5

Sou M. Families - 03/12/2019 Confirmed reviews ALL

Great location and good facilities. Temperature of hotel is too warm. Breakfast ok but cramped environment; no place to put your plates when accessing food.

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