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Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating 4.1/5 3,170 reviews

ALLSAFE approved hotel

Mercure Paris Opéra Faubourg Montmartre Hotel
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+ 17 Services

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 paris
france

Tel: +33147702610

Fax: (+33)1/42465510

Check-in from 14h00

Check out up to 12h00

  • n°48- gare du nord/pte de Vanves :  48

  • n°67 - Pigalle/Pte de Gentilly :  67

  • n°85 Mairie St Ouen/ Luxembg :  85

  • GDS BOULEVARDS :  8-9 GDS BOULEVARDS

  • station CADET :  7 CADET

  • RER B :  CDG ORLY Gare du Nord

  • orlyval :  ORLY/ Paris Chatelet Halles

  • By plane

    PARIS ORLY At 18km / 11 miles

  • By plane

    ROISSY CDG At 20km / 12 miles

  • By train

    GARE DE L EST At 1.5km / 0.94 miles

  • By train

    GARE DU NORD At 1km / 0.63 miles

GPS :48.873059, 2.344612

Companies

  • AGF 0.5 km / 0.31 mi
  • LA BNP 0.0 km / 0.0 mi
  • LE GAN 0.5 km / 0.31 mi
  • SOCIETE GENERALE 0.5 km / 0.31 mi

Hotel services

JOSEPHINE Non contractual photo

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 67 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 67 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Arabic
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Shuttle
    • CDG Additional charge
    • ORY Additional charge

Your meetings and events

We can provide you with three modular meeting rooms that can accommodate up to 80 people. They are equipped with the latest technology: video projectors, soundproofing and free Wi-Fi access.Take advantage of the savoir-faire and experience of our staff to create a enjoyable working environment.

Room descriptions and layouts

meeting rooms

From 1 to 36 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Audio and video equipment

  • Day light

  • WIFI access

  • Overhead projector

  • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose your room depending on the level of comfort you require: Classic, Superior or Privilege. And why not try our new Junior Suite with its wonderful Art Deco style?

Our guest reviews for
Mercure Paris Opéra Faubourg Montmartre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,170 reviews

TripAdvisor Rating 3.5/5

935 reviews

Good stay at an excellent hotel

Customer review rating 5.0/5

Andreas Families - 21/10/2021 Confirmed reviews ALL

We had a lovely time at Mercure Paris Opéra Faubourg Montmartre. The staff was very helpful, the room was comfortable and the breakfast was delicious, and the location was excellent. The only negative thing is that you often had to wait for the lift, would have been better if there were two lifts - one for staff and one for guests. But that would not be easy to achieve.

Small hotel in great location

Customer review rating 3.5/5

Nuria Families - 18/10/2021 Confirmed reviews ALL

The experience was as expected. We needed a place to stay during our weekend in Paris. We didn't enjoy much of the hotel, except for the breakfast, as we were visiting places during the day. So we only used it to sleep at night. The breakfast was okay, nothing incredible but good selection. The best: the location The worst: only one elevator for everyone, so you either wait or take the stairs.

Well located

Customer review rating 4.5/5

Paul Business - 15/10/2021 Confirmed reviews ALL

Clean room Very good breakfast Gréât staff

very clean, nice hotel

Customer review rating 4.5/5

Gerjan A. Families - 04/10/2021 Confirmed reviews ALL

A pleasant stay in a large room (2 adults + 2 children)

Nice location, unpleasant stay

Customer review rating 1.5/5

Fabio Families - 28/09/2021 Confirmed reviews ALL

We liked the location of the hotel and the facade, but interiors (especially rooms) need a refurbishment. The hotel has only one elevator both for clients and service staff, so it's often busy. Temporarily it doesn't stop at ground floor, so if you have heavy luggage you should take it through the stairs... Our journey has been ruined by a heavy ammonia smell affecting our room starting from first night and going on through the second day which forced us to ask for room change after both of us got a headache... Maybe we've been unlucky, but the my opinion is that the property is just under managed.

Dear Sir Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I We already met twice at reception and as you know we have made all our possible to give you teh better room (you changed it twice) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET, Directrice

Nice staff

Customer review rating 4.0/5

Jay Solo - 20/09/2021 Confirmed reviews ALL

Staff polite and helpful, breakfast waiting was not nice

Dear Sir Please accept my sincere apologies about the incident that happened during the breakast, the lady staff told me about it and we acted consequently Sincerely, Laëtitia NIVET, Directrice

Great spot. Great staff.

TripAdvisor rating 4.0/5

Anjalime 12/09/2021 TripAdvisor review

I booked this location as I was attending an event at Le Grand Rex and this hotel seemed very well placed (actually I booked a newer hotel close by that wasn't yet ready so my booking was moved). On arrival the staff couldn't have been more friendly and helpful and the location was perfect - central and well placed for walking and Metro use but also quiet. My sixth floor room was small (to be expected) but bright and airy. The bed was very comfortable. Breakfast was great. The only negative was the lift not working at ground floor level so you have to carry your bags up to the first floor. It was ok for me but could be a problem for others. I will definitely stay here again when I visit Paris.

Dear Anjalime Thanks for you noce comment, specially about the kindness of the staff. We hope to see you again Laetitia NIVET & team

One of my favourite address in Paris!

Customer review rating 5.0/5

Paul H. Solo - 08/09/2021 Confirmed reviews ALL

If I would ignore the broken down elevator(no lift from ground to 1st floor) then I would say my stay was immaculate. My room had a cute balcony with a small table and 2 chairs overlooking rue de Montyon, imagine this: late afternoon around 26°C, sun was still glowing somewhere behind rows of building, in front of you a perfectly made cappuccino, your earbuds caressed you with Wagner's Rite of the Valkyries, phew, what a macabre contrast to what I saw barely 2 weeks ago happening at Kabul airport. Yes, life could be miserably unfair.

well located, helpful staff

Customer review rating 4.0/5

Mimi Friends - 06/09/2021 Confirmed reviews ALL

I wished the hotel provided actual glasses for drinking water (not paper cups) and cotton buds as well since both are quite a basic necessity. My bathroom's shower drainage was clogged or something so when I showered, the bathroom was flooded! This shouldn't happen for a hotel chain. Overall a pleasant stay with these small suggestions above.

Well located and good stay

Customer review rating 4.5/5

Anonymous Friends - 22/08/2021 Confirmed reviews ALL

Friendly staff, quite good breakfast starting early. Rooms are on the less spacious side but it did not bother us as we where hardly in the rooms. On the other hand, The bathroom is big and the shower was very pleasant. There is space to store your luggage too

Great "Art Deco" stay at Paris Grand Boulevard

TripAdvisor rating 5.0/5

Denis L 22/08/2021 TripAdvisor review

Very pleasant stay at this hotel. We appreciated the nice and well renovated Art Deco style, including original pictures of Josephine Baker. All team and staff was very pleasant, available and professional. We were very well received and always felt welcome. Excellent hotel location for walks around, fast and great metro access to any location in Paris, comfortable rooms and relaxing bar. We also appreciated the very good breakfast buffet, choice, and food quality before leaving for day our trips into Paris. Special mention for bar tender on Monday 16th evening. It was a real pleasure, we will definitely come back. Thanks to all team.

Dear Denis Thanks for you nice comment, especially about the staff of the hotel and about the breakfast. I will transmit your congratulations to our team Laetitia NIVET, Hotel manager

Very clean and comfortable

Customer review rating 4.5/5

Ana Families - 14/08/2021 Confirmed reviews ALL

Congratulations to the cleaning team as the room was really proper. Great linge and the toiletries (nuxe) couldn't be better. The rooms are very well redecorated and extremely comfortable even if they are not big. Great experience as those are the main issues when traveling with children and they seem to have even greater importance in a pandemic.

The staff was exceptional and friendly.

Customer review rating 5.0/5

Celestine Couples - 13/08/2021 Confirmed reviews ALL

I needed assistance booking with Apple Pay since I did not have my physical card with me. The day staff assisted me with this process.

Good location and clean room

Customer review rating 5.0/5

Anonymous Friends - 07/08/2021 Confirmed reviews ALL

The hotel is located nearby several metro stations and easily reach many popular attractions on foot. We are very satisfied with the room, breakfast and service.

Dear MR BO-JUN K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Laëtitia NIVET, Manager

Nice location, hotel is definitely not 4*; poor service

Customer review rating 1.5/5

Alexander Business - 01/08/2021 Confirmed reviews ALL

Great location. Quiet yet central. Staff seemed helpless - no recognition as a Platinum member - the voucher for the bar is nice - but the bar is never staffed so in the end I returned the voucher unused. Housekeeping not available. Poor linen & towel quality. Staff is nice but unable to handle complaints/suggestions. Not at all comparable to other Mercure hotels in the vicinity.

Dear Mr ALEXANDER S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the lift, the door of the lobby is broken (this is why the lift cannot stop in the lobby). We are waiting the new door to be manufactured. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET, Directrice

Poor

TripAdvisor rating 2.0/5

alessiomontonati Business - 06/07/2020 TripAdvisor review

I booked 3 rooms for 3 days. I expected much more attention and respect for the person who paid the entire 3 room bill for the 3 days Shame because the perconal was courteous. I don't know if I'll ever go back

Dear Sir I am sorry if the "tattention" you expected was not given. The whole staff and myself are used to welcome our guest with enthusiam. maybe you did not feel it because of the social distance our staff is required to keep. Nevertheless, you mention you staff was courteous (so we do not undertand very well in fact). regards

Stay in this hotel

TripAdvisor rating 2.0/5

dominiquechiesura Business - 02/02/2020 TripAdvisor review

Very poor sound isolation. Can hear any movement of next door resident. No choice to specific pelow. Very little space for meeting in lobby or room next to the breakfast room. Bathrooms are very basic

Dear Dominique We are sorry about the problems you encontered with sonorisation. We have made since then some works on the doors to improve the silence in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

Great Hotel at reasonable price

TripAdvisor rating 5.0/5

Traveler763718 Family - 07/01/2020 TripAdvisor review

The hotel staff was excellent, very professional and very customer centric. The breakfast was excellent. Attention to detail, cleanliness and services were outstanding. My family and I really enjoy the state.

Thanks for your kind comment about our hotel. I hope you enjoyed your stay in Paris. Laetitia NIVET & team

Clean and comfortable rooms

TripAdvisor rating 3.0/5

DianeinBE Couples - 04/01/2019 TripAdvisor review

Hotel conveniently located for Bvd Haussmann and the Galleries Lafayette. Basic amenities and breakfast was expensive for self service. Staff were extremely helpful and the rooms were very clean with coffee and tea making facilities provided. Good hotel if you are on a budget.

Dear CHRISTOPHE ARNAUD, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Laetitia NIVET

No folly to stay near the Folies Bergere.

TripAdvisor rating 4.0/5

ParisPals Couples - 21/11/2018 TripAdvisor review

We received a warm welcome at reception and our room was ready. The room was clean and tidy and all the amenities were in good order. Excellent breakfast with plenty of choice and competent and helpful staff were on hand. We would look no further for a hotel on our next trip to Paris.

Dear Traveller, Thanks for you comment regarding the hotel. We are just located in front of Folies Bergère, where you can see during one year the Fashion show of Jean Paul Gaultier. I hope you have had the opportunity to get there. See you in Paris !

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