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Novotel Stevenage Hotel 4 stars

Customer review rating 4.1/5 3,121 reviews

ALLSAFE approved hotel

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Novotel Stevenage
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+ 11 Services

Hotel extras

  • An ALLSAFE Clifton Environment certified hotel.

  • New Spring Menu served daily from 18:00 - 21:00

  • Coffee served in the lounge from early morning with lunch from 11.30 -14:00

  • Meeting rooms available for socially distanced meetings

  • Free car parking on site -register with Parking eye at reception

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Outdoor playground for children
  • Other sports activities
Business services
  • 7 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Stevenage

Knebworth Park
SG1 2AX stevenage
united kingdom

Tel: +441438346100

Fax: (+44)1462/650528

Check-in from 14h00

Check out up to 12h00

  • STEVENAGE :  STEVENAGE

  • By plane

    LONDON HEATHROW At 68km / 42.5 miles

  • By plane

    LONDON LUTON At 25.59km / 15.9 miles

  • By plane

    LONDON STANSTED At 45km / 28.13 miles

  • By train

    STEVENAGE STATION At 3km / 1.86 miles

GPS :51.886898, -0.208569

Companies

  • ASTRIUM 1.01 km / 0.63 mi
  • AVIVA 7.24 km / 4.5 mi
  • BAE 2.41 km / 1.5 mi
  • BRITISH AEROSPACE 3.0 km / 1.88 mi
  • DIXONS 3.0 km / 1.88 mi
  • DUPONT 3.0 km / 1.88 mi
  • E A D S 2.41 km / 1.5 mi
  • FUJITSU 2.41 km / 1.5 mi
  • GLAXO SMITH KLINE 0.8 km / 0.5 mi
  • ICL 3.0 km / 1.88 mi
  • M B D A 2.41 km / 1.5 mi
  • NORWICH UNION 3.0 km / 1.88 mi
  • PROJEN 3.0 km / 1.88 mi
  • SHEARING PLOUGH 3.0 km / 1.88 mi
  • SODEXHO 3.0 km / 1.88 mi
  • STEVENAGE BOROUGH COUNCIL 3.0 km / 1.88 mi
  • TESCO 0.8 km / 0.5 mi
  • TESCO STORES LTD 3.0 km / 1.88 mi
  • TEXTRON FASTENING SYSTEM 3.0 km / 1.88 mi
  • WINCANTON 3.0 km / 1.88 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkWith the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Room descriptions and layouts

7 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

HOTEL BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Stevenage

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,121 reviews

tripadvisor

TripAdvisor Rating 3.5/5

967 reviews

Relaxed Stay

Customer review rating 4.5/5

Shirley Solo - 12/07/2021 Confirmed reviews ALL

I needed a weekend getaway to relax and I got what I wanted. The rooms where clean, the Air conditioner worked perfectly which kept the room cool and I had a good quiet rest.

Good in parts

Customer review rating 3.5/5

Denise S. Solo - 07/07/2021 Confirmed reviews ALL

The hotel is light and airy in a beautiful setting in Knebworth Park with splendid views and real peace. The staff welcome was friendly and efficient. However, whilst the room was spacious and clean, it showed signs of wear with marks on the carpet and linen, a moving toilet seat and scratches on surfaces. The sofa was very uncomfortable and really a glorified bench. Breakfast was disappointing. I know Covid presents restrictions but I expected the breakfast to be cooked to order as we had been asked to choose overnight. The sausage was tasteless, the mushrooms slimy and the bacon challenged my teeth as the ingredients had all been sitting too long. It was only redeemed by the poached eggs. It was not worth the money. And this must be the only hotel in which I have stayed where I wasn’t asked if I enjoyed my stay.

Dear Denise S., Thank you for taking the time to tell us about your experience at the Novotel Stevenage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Novotel Stevenage

Poor signing in. Limited facilities. Poor breakfast service. Poor parking facilities

Customer review rating 1.0/5

John Y. Business - 04/07/2021 Confirmed reviews ALL

I will never use the Novotel at Stevenage again

Give it a miss next time.

Customer review rating 3.0/5

Anonymous Couples - 04/07/2021 Confirmed reviews ALL

Room was ok, but I expected more for the great Novotel reputation that is had. Room boring, Shower was dirty, so gave that a miss. Bar closed at 10 coz the poor employee on the door trying to manage reception and bar. Residents actually going out to get drink so they can finish their night.

Very well located hotel

Customer review rating 4.0/5

Bristol R. Couples - 04/07/2021 Confirmed reviews ALL

The room was very good, comfortable beds and clean and well appointed bathroom. The only downside was not being advised before we arrived that the restaurant was closed that evening. I

Perfect location as working at knebworth house

Customer review rating 5.0/5

Karen Business - 29/06/2021 Confirmed reviews ALL

Very comfortable and efficient

Did not like it

Customer review rating 0.5/5

Nima Couples - 28/06/2021 Confirmed reviews ALL

Hi Came with my partner to celebrate our anniversary and checked in at night only to find the room with bath was not available ( which is what we booked ) Then next day the bath got blocked and the girl at reception says we have no one to repair it and our hotel is fully booked so cannot give you another room. Is this a joke ? Did not enjoy my stay at all

Terrible

Customer review rating 0.5/5

John M. B. Couples - 23/06/2021 Confirmed reviews ALL

HelloWe were kept waiting at the reception for at least 20 minutes to check in, the restaurant was abysmal as you had to pre-order your food and be seated before 20.00, the bar was only manned when you managed to get a person from reception to serve you, this could take up to 15 minutes, then you had to follow them back to reception to pay. Our room was not cleaned all the time we were there, and my wife had to go to reception to request clean towels and replacement toilet paper, and was told you had to request a room clean, we were not told this on arrival. In conclusion, in the past I have recommended this Hotel, I certainly will not be doing so again. Although the staff that were there tried, it was woefully understaffed and should never have accepted bookings knowing they could not cope. J M B.

Average stay but would say premier inn is better.

Customer review rating 3.0/5

James Families - 22/06/2021 Confirmed reviews ALL

No other way to describe it but average experience. Brown stains on one of the carpets in the 2 rooms I booked. The breakfast forms are a pain and unclear quite what you have to do. Actually going to breakfast was the most trivial thing ever as no staff apart from the guy serving food. All the tables were full so wasn't anywhere for us to sit even though we put a time down on the sheets we were asked to fill out so was quite a disappointing experience. Certainly wouldn't say it was worth the 158 quid for the night I was charged. Only good thing was the bedding was nice and soft etc

Clean but disturbed sleep

Customer review rating 3.0/5

Anonymous Couples - 20/06/2021 Confirmed reviews ALL

Clean and pleasant room, although the corridor floors were filthy. Weird/absent bar service (having to go to reception) although in current times I suppose necessary. Lovely waterfall shower! But no extraction in bathroom. Toilet and shower separate - not my cup of tea. Main complaint is that the phone was bleeping every hour or so and sometimes more regularly throughout the night. As if it had a message or something. Unable to stop it by taking the handset off or anything. Really disturbed sleep for this.

Unexpected

Customer review rating 2.0/5

Danny Solo - 15/06/2021 Confirmed reviews ALL

Arrived at my room to find that the door was open, no tea/coffee for the morning and no shower gel/shampoo.

Good stay

Customer review rating 4.0/5

Anonymous Business - 12/06/2021 Confirmed reviews ALL

Good Custotmer experience great staff

Just okay for a couple of days stay.

Customer review rating 2.5/5

D O. Families - 07/06/2021 Confirmed reviews ALL

The usual with a British hotel - old carpet, found hairs in the bedroom, bathroom and toilet not spotless as you would expect and to top it all up, staff were not friendly. Even when I made the attempt to greet when I passed through reception, they weren't in the mood. On a positive note, the hotel was nicely located, rooms had fridges, properly functioning aircon and comfortable beds.

Good stay

Customer review rating 4.5/5

Helen Couples - 06/06/2021 Confirmed reviews ALL

Three night stay, very comfortable. Felt sorry for the manager as he was working very long hours due to staff shortages but he was very helpful and friendly. The receptionists were amazing despite some rude clients.

Well maintained

Customer review rating 5.0/5

Emongo N. Couples - 05/06/2021 Confirmed reviews ALL

Where to have peace and extreme quality meet together

Very good overnight stay

Customer review rating 4.5/5

Stephen Solo - 04/06/2021 Confirmed reviews ALL

This is the first time I have used this hotel and the first time staying in an hotel since the opening of indoor hospitality. I was slightly nervous. I had no need to be so. From the welcome I received to departure, I was well looked after and felt safe and secure. I was very pleasantly surprised. Attention to detail was the name of the game. i would definitely stay here again.

Poor Health & Safety

Customer review rating 3.0/5

Anonymous Business - 04/06/2021 Confirmed reviews ALL

Check in was OK. On arrival to my room there was no soap for handwashing, which is key to stopping the spead of COVID. Went back down to reception to be told that they should have given it to me on arrival. Poor practice and lack of detail to attention. I was in a third floor room. My room and many others that I could see from my window had NO window restrictors on. The mangers response to this was that some of the rooms had just had new windows put in!! Dont think that would stand up as an argument in court if someone had fallen out. Just shows that there is no oversight of Health & Safety requirements. Food came out of the kitchen uncovered which quite frankly was astounding! Just NO excuses for this.

regular user feedback

TripAdvisor rating 5.0/5

Kevin H Business - 28/06/2020 TripAdvisor review

i have been at the Knebworth Novatel for over 3 months as an NHS essential worker - the staff have, despite difficult conditions and restrictions maintained a very high level of service and nothing is too much trouble. Very professional and my "sabbatical" has been comfortable and issue free - you would not know there were issues outside the hotel apart from the availability of services such as bar and restaurant - the breakfast is well presented and plentiful with a reasonable selection of cold offerings. one of the best appointed and managed hotels in the area - and I have stayed in a number over the passed 6 months. I would now always chose this hotel and will do going forward for my work requirements.

Dear Kevin Thank you for your review Tony and the team are pleased to have made your stay comfortable Thank you for your support over this time Kind regards Reception

Nice hotel, could do with TLC

TripAdvisor rating 3.0/5

mkd59 Business - 01/02/2020 TripAdvisor review

Thus is a nice hotel with a great reception. The rooms are a bit tired. Paint on walls scuffed and stained, floors in rooms dirty, bathroom had limescale stains. Good WiFi, comfy bed, but duvet cover torn. Chair and sofa in room tatty. Good ammeneties, tea coffee soap etc. Rooms need TLC by staff asap .

Thank you for reviewing Novotel Stevenage. We are delighted that you enjoyed your stay with us - we have passed your comments on to the Housekeeper to resolve We do hope you choose to stay with us on your next visit to Stevenage

Christmas stay

TripAdvisor rating 5.0/5

joane368 Family - 29/12/2019 TripAdvisor review

When we visit my sister in Stevenage we stay at the Novotel for convenience. We have a dog and we are always made to feel welcome. Room is clean and comfortable and breakfast is good. Would thoroughly recommend.

Dear Joane Thank you for reviewing Novotel Stevenage. We are delighted that you enjoyed your stay with us over the festive period We do hope you choose to stay with us on your next visit to Stevenage

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