Mercure Hotel Hannover City

Mercure Hotel Hannover City 4 stars

Customer review rating (ALL Rating) 4.5/5 1,921 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Central, quiet, green location by Maschpark and the town hall, between Maschsee lake and city

  • Traditional and modern: Listed hotel with a historic past, built in 1889

  • Completely renovated 2013-2017: rooms, bathrooms, sauna, gym, lobby, bar and restaurant

  • Historic "Marienburg" room from 1889, furnished as a gift from Queen Marie

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Germany

Telephone +49 511 80080

Fax +49 511 8093704

Contact email

  • KROEPCKE:  100 Rath.Bleichenstr

  • STADION:  200 Rath.Bleichenstr

  • BUS 200,267:  BUS 200,267 Rath.Bleichenstr

  • S5:  S5 HAUPTBAHNHOF

  • 1,2,8,18,4,5,6,16,11,10,17:  Hauptbahnhof

  • By plane

    FUHLSBUETTEL At 150km / 93.75 miles

  • By plane

    HANOVER LANGENHAGEN At 14km / 8.75 miles

  • By helicopter

    HANNOVER AIRPORT At 14km / 8.75 miles

  • By car

    ANDERTEN At 10km / 6.25 miles

  • By car

    HERRENHAUSEN At 10km / 6.25 miles

  • By car

    LANGENHAGEN At 10km / 6.25 miles

  • By train

    HANNOVRE/HANNOVER At 0.8km / 0.5 miles

  • By train

    HAUPTBAHNHOF At 0km / 0 miles

GPS:52.366829, 9.740032

Companies

  • CONTINENTAL AG 3 km / 1.86 mi
  • DAIMLER CHRYSLER AG 5.4 km / 3.36 mi
  • E ON IS AG 1.8 km / 1.12 mi
  • NDR HANNOVER 0.6 km / 0.37 mi
  • NORD LB 0.2 km / 0.12 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger, Caesar salad or something vegan? You will find what you're looking for!

Our accommodation(s)

At the 4-star Mercure Hotel Hannover City you can choose between Standard Rooms with a single bed, twin beds or a double bed and Privilege Rooms with double bed or twin beds. All 145 rooms are air-conditioned, have WIFI access and DSL connection have been extensively renovated in 2013. Free room night in your room for one child up to 12 years old, your pet for a fee (€12/ night).

Our guest reviews

Our guest reviews for
Mercure Hotel Hannover City

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,921 reviews

TripAdvisor Rating  4.0/5  690 reviews

Certificate of excellence 2022

Good hotel

Customer review rating 4.0/5

Carmel Families - Confirmed reviews ALL

Our five night stay at the Mercure Hannover was a good experience. The hotel is located close to the lake, the parks and the city centre so it is convenient for sightseeing. The hotel bar and restaurant had friendly staff and served nice food. The rooms were very comfortable.

gutes business hotel

Customer review rating 4.5/5

Fs Business - Confirmed reviews ALL

rundum gut

ok

Customer review rating 4.0/5

Ilka H. Business - Confirmed reviews ALL

nice place, the bar has very good vine, the room is ok, but little bit too warm and it is noch easy to find the heating control

Well located

Customer review rating 3.5/5

Peter K. Business - Confirmed reviews ALL

Location is good & close to nice Maschsee. Rooms clean, Breakfast good.

Very nice stay - even under corona conditions.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The personnel is very supportive and patient. There is always a high willingness to achieve customer safisfaction.

Hello Juergen D., thank you for your comments regarding your stay at the Mercure Hotel Hannover City. I also see that you would recommend our Hotel, thats the biggest compliment for us. We hope your next visit will be as pleasant as the previous one. kind regards Damian Hildebrandt Asst. Front Office Manager

Pleasant Mercure, but rooms a bit basic

Customer review rating 4.0/5

Koen Solo - Confirmed reviews ALL

The Mercure Hannover City is a really nice place in an historic building, so it does not feel like one of many chain hotels. Staff are very friendly, and health measures are dealt with efficiently. Rooms are nice and cozy, but a bit basic: no glass in the bathroom, no watercooker or coffeemaker in the room, that's not what you expect in a Mercure. Breakfast was delicious. Location is a bit off centre, but a short walk is all it takes to get to for instance the opera house.

Dear Koen v., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We dont have any kettle at the room at the moment because of corona, for youre next visit at our hotel just ask the team at the reception for a kettle, they will bring you one to the room. Best regards Damian Hildebrandt ´ ass. Front Office Manager

good location nice rooms

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

short stay. personnel vey nice. clean rooms as always

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ann-Christin Koch Front Office Manager

Meeting all the expectations

Customer review rating 5.0/5

Marc Couples - Confirmed reviews ALL

The hotel is well located, near the city center but in a quiet area near a nice city park. The hotel interior is modern classic which creates a cosy atmosphere. The Privilege room is spacious and has everything you need. The beds are comfortable and the bathroom is clean and modern. The room has a safe, a nice large flatscreen and a Nespresso device. Breakfast is very complete and last but not least the staff is super friendly. Our stay met all our expectations and I would definitely go back to this hotel.

a weekend of disappointment

TripAdvisor rating 2.0/5

franz3007d TripAdvisor review

We had expected an enjoyable weekend eating the dishes and drinking the wines in the restaurant for dinner and supper. When we arrived we were told that the restaurant was closed at noon and only opened at 6.30 pm. The menu was short and did not offer much choice. It was a menu one might expect in a bar but not in a restaurant. We had planned to stay for two days but under these circumstances we left after one day.

Lieber Gast, vielen Dank für die Bewertung auch auf diesem Portal. Wir freuen uns auf Ihre Rückkehr zu Zeiten, in denen unser gastronomisches Angebot wieder etwas umfangreicher sein kann. Bis dahin verbleibe ich mit freundlichem Gruß, Andreas Pirone Front Office

Consistent quality standard

TripAdvisor rating 4.0/5

pedrok156 Business - TripAdvisor review

I've been a guest in this hotel for many times already over the past 20+ years. From the vet first beginning I've always felt more then welcome. Iver the years it has become almost a second home for me. Located close to the city center, nice, clean and well utilised rooms, good breakfast service and most of all, a great staff. The employees here are in my opinion the most valuable asset for this hotel. Keep it up. I'll be back for sure.

Dear Anonymous, thank you for the kind words. The restart after the COVID19 lockdown-measures brings out the best of us. Its so refreshing and motivating, that this is noticeable by our valued guests. Come back asap to enjoy that spirit! Andreas Pirone Front Office

our stay 30th December 2019

TripAdvisor rating 5.0/5

mailN8761ZW Families - TripAdvisor review

Perfect location in the city of Hanover, perfect service, perfect rooms, absolutely quite, recommend the hotel in case you look for a bit higher rated centrally located hotel, recently renovated in a modern style

Christmas Markets

TripAdvisor rating 5.0/5

RBC1978 Families - TripAdvisor review

Great location, 10 minute walk from centre and Christmas markets. Hotel itself is very nice, very clean, and also has friendly helpful staff. Food in the restaurant for both dinner and breakfast was decent enough. Room was very nice, very clean and as we expected.

Used to be better.....

TripAdvisor rating 3.0/5

Adventurer218310 Business - TripAdvisor review

Stayed for many years in a row. Sadly it has lost its status. Problem in parking with empty spaces blocked by poorly parked cars. No ventilation in bathrooms. Reception staff unpleasant and ignorant except 1. Housekeeping does not greet you. Feels more like i need to excuse myself for visiting. The rooms need updating....

Hannover on a short break

TripAdvisor rating 5.0/5

valmyartus Couples - TripAdvisor review

The hotel was conveniently located to all the main points of interest in Hannover. All spots could be reached by an easy and quiet walk through well kept and safe areas. The parking space in the hotel was a good addition to my travel plans. The welcome drink for Accor members was a nice touch and made us feel expected.

Great value for money!

TripAdvisor rating 5.0/5

Olga I Families - TripAdvisor review

This was one of the 5 hotels we stayed in during our road trip through Germany and by far the best experience. We booked a Privilege room and everything was great: friendly, welcoming and professional staff, cosy atmosphere, spacious room, very comfortable mattresses, memory foam pillows, mini-bar included in the price and very varied and tasty breakfast. If we ever return to Hannover, this will definitely be our place to stay again.

Hannover on business

TripAdvisor rating 4.0/5

Curious515464 Business - TripAdvisor review

Ideal location opposite the Rathaus and easy walking distance to the main city/old town. Very helpful reception staff. Breakfast excellent with a variety of continental and cooked breakfast, the scrambled egg with Ham was particularly tasty

Dear Curious515464, Thank you very much for your review - we appreciate it very much! We are glad that you could enjoy your stay with us and we are looking forward to your next visit in Hannover. Sincerely Nadja Linzel Front Office Manager

Quiet and Convenient

TripAdvisor rating 5.0/5

HBGsTraveller Business - TripAdvisor review

I was here on business and enjoyed my stay very much. The staff made an ordinary business trip a delight. The location is good, too. I walked from the main train station though I'll take the U Bahn back as my suitcase has gained some weight.

Dear HBGsTraveller, thank you for sharing your experience on Tripadvisor. We appreciate your feedback and are very happy that you enjoyed services and location. We hope to welcome you back soon on you next business trip to Hannover. With best regards Ulrich Moritz Front Office Manager

Hannover City hotel

TripAdvisor rating 5.0/5

Stephen M Families - TripAdvisor review

Excellent hotel with lovely friendly staff and nice buffet breakfast. We stayed for one night to visit Hannover Christmas market. We stayed in one of the privilege rooms which was huge and well equipped with nice quality toiletries including a toothbrush. The room was clean. However, I did notice a couple of holes in the sheets used to make up my daughters sofa bed. I would also say that it needed to be made more clear that in the privilege rooms the minibar is fee, a price list was still in the room making it confusing. The breakfast was lovely with a large choice. I would use the hotel again without hesitation.

Dear Stephen M, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We usually provide key card holders, including information about the privilege room upon check in. We apologise if this was not the case and hope to welcome you again soon. Sincerely, Ulrich Moritz Front Office Manager

One night stop-over in Hanover

TripAdvisor rating 4.0/5

RobM479 Couples - TripAdvisor review

This hotel offers a good standard of accommodation, close to the centre of Hanover. The staff are very welcoming and always helpful. Our only criticism was the overcrowded dining area at breakfast - we ate our breakfast on a low level table in the bar.

Dear Rob M, thank you very much for your positive feedback on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologise for the inconveniences during breakfast and still hope to welcome you again soon. Sincerely, Ulrich Moritz Front Office Manager

Lovely and friendly

TripAdvisor rating 5.0/5

Uus34 Friends getaway - TripAdvisor review

very nice hotel and friendly stuff - perfect location (walking distance from the old town and shopping area, lovely park starts at the door of the hotel) - will absolutely come back! (a little bit too expensive for the garage - but it is very convenient to be able to park in the garage)

Dear Masha P, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulrich Moritz Front Office Manager

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