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Novotel Bordeaux Centre Hotel 4 stars

Customer review rating 4.2/5 7,325 reviews

ALLSAFE approved hotel

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Novotel Bordeaux Centre
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+ 14 Services

Hotel extras

  • Areas fully renovated in 2020

  • Our restaurant Les Décantés: come and discover the Bordeaux Grands Crus

  • An ideal location a 10-minute walk from the historic center

  • 2 meeting rooms up to 100 m²

  • A fully equipped fitness area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • BORDEAUX MERIGNAC Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (nearby)
  • Other sports activities
Business services
  • 2 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Bordeaux Centre

45 cours du Marechal Juin
33000 bordeaux
france

Tel: +33556514646

Fax: (+33)5/56982556

Check-in from 14h00

Check out up to 12h00

  • GARE SAINT JEAN :  L1 Palais de justice

  • JET BUS :  L1 Palais de justice

  • GARE SAINT JEAN :  LIGNE A PALAIS JUSTICE

  • By plane

    BORDEAUX MERIGNAC At 9km / 5.63 miles - Shuttle paying

  • By car

    BORDEAUX CENTRE EXIT 21 At 5km / 3.13 miles

  • By car

    BORDEAUX CENTRE EXIT 4 At 8km / 5 miles

  • By train

    BORDEAUX ST JEAN At 2km / 1.25 miles

GPS :44.835668, -0.584483

Companies

  • AGF 0.3 km / 0.19 mi
  • ALLIANZ 0.5 km / 0.31 mi
  • AXA 0.5 km / 0.31 mi
  • BPCE 0.5 km / 0.31 mi
  • ELF AQUITAINE 0.5 km / 0.31 mi
  • FRANCE TÉLÉCOM 1.0 km / 0.62 mi

Your meetings and events

The meeting rooms at Novotel Bordeaux Centre are full of daylight. Benefit from the hotel's "city center" location to discover Bordeaux, a UNESCO World Heritage city, on foot after your days of meetings.Incl. in our renov. rooms: large TV screen w/ wireless connection, mineral water, writing pad, pencils, WIFI & moderator kit. Our 2 rooms will be configured acc. to your needs for a successful event.

Room descriptions and layouts

2 

meeting rooms

From 1 to 24 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Rooms w/ large TV screens, laser pointer, writing pad, criterium & water.

  • Screen

  • Flipchart

  • Audio and video equipment

  • TV with VCR

  • Meeting room

  • Videoconferencing

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

We've recently refurbished our 142 rooms for brighter and comfortable spaces overlooking the Bordeaux rooftops. The decoration perfectly merges urban vivacity and calming Atlantic coast beaches. Choose a Standard Room or one of our Executive Rooms for extra comfort: Dodo mattress topper, memory foam pillows, Nespresso coffee maker, bathrobe and slippers.

Executive Room with double bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family room with two single beds on request

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Twin double classic room (2 singles beds)

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Family room with a sofa bed on request

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Les Décantés

Type of cuisine: French

Les Décantés can reshape how we eat, with homemade dishes to share in a warm and friendly atmosphere. Tip your glass and taste the exclusive selection of our wine bar's Bordeaux Grands Crus.

Les Décantés

Discover a unique, welcoming setting over 300m2 and enjoy top Bordeaux wines + cocktails made by our barman. Enjoy foamy concoctions made with love and full of exciting flavors. Relax with friends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Bordeaux Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,325 reviews

Well located. Why carpets in the rooms. Not very hygienique

Customer review rating 3.5/5

Daniel T. Couples - 27/05/2021 Confirmed reviews ALL

I reserved a room without a sofa. The reception gave me a room with sofa. Carpets in the room are outdated and not very hygienic.

Dear Mr T. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Correct

Customer review rating 3.0/5

V D. Couples - 25/05/2021 Confirmed reviews ALL

It was okay. Disappointed by the experience for the full price. context: COVID times, weekday stay, awful weather: - we were requested for an earlier check-in at our arrival at 12.30 because the hotel wasn't at at full capacity. But was only possible with a surcharge. We had to come back for the check-in at 2.00pm. - we only requested for a bright room , instead we were given room 313 that faces the residence building and no direct sunlight (by the way, no privacy with onlookers from the opposite building). - bath-tub is quite small and won't fit a bulky person

Dear Mr D., Thank you for your comment regarding your stay at the Novotel Bordeaux Centre. We are sorry that your experience did not meet your expectations. Your comments have been transmitted to our teams and we will take them into account in order to improve our services. We hope to welcome you back to our hotel very soon ! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good stay

Customer review rating 4.0/5

Francois Business - 25/05/2021 Confirmed reviews ALL

Good experience, Only negative point, I would have preferred knowing that the room would not be cleaned before I booked and paid, and not after.

Dear Mr D., Thank you for your comment regarding your stay at the Novotel Bordeaux Centre. We understand your disappointment with the lack of housekeeping and apologize for the inconvenience caused. For stays of more than 3 nights, we offer our customers to change rooms if they wish to compensate for this lack of daily cleaning. We hope to welcome you back to our hotel very soon ! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good Stay

Customer review rating 3.5/5

Ketan Families - 21/05/2021 Confirmed reviews ALL

We booked the hotel for 3 days in May. Overall experience was very average as most of the services in the hotel were closed due to Covid restrictions. We had a todler and there was nothing (as announced on the website) in hotel for the kids. The breakfast was delivered in the room and was not worth of what being charged. We requested late check-out on the last day, as it was raining heavily and we had some time to kill before our train back to Paris. We were charged by hour for late check-out. Being ACCOR group member, did not help either as we were told that the late check-out was allowed only on Sunday and not on Saturday. We were little surprised with this demanding gesture as the hotel was pretty empty. But, overall the hotel is well located, accessible by tram and bus. You can walk to the Bordeaux center.

Convenient but pricey in Corona times

Customer review rating 3.5/5

Xavier (. Solo - 17/05/2021 Confirmed reviews ALL

Hotel is recently refurbished and rooms are comfortable. Staff is very nice. I found the rooms overpriced as there is absolutely NO housekeeping done during the stay and some of the amenities have been removed (like porcelain cups, try figure out why...). Similarly, room service, which is the only option if you don't want to get delivery for outside has a set menu with a few choices and the dishes are small, poorly presented and overpriced

Customer review rating 3.5/5

G. Business - 06/04/2021 Confirmed reviews ALL

Bon hotel mais services decevants

Chère Madame G. Merci pour votre partage d'expérience. Nous sommes désolés que votre séjour n'ait pas été à la hauteur de vos attentes. Dans ce contexte sanitaire si particulier, notre priorité est bien sûr la sécurité de nos clients et collaborateurs mais il n'en reste pas moins primordial de continuer d'offrir des prestations et services de qualité à chacun de nos clients. Nous avons transmis vos retours aux chefs de service concernés et nous vous présentons nos excuses pour la gêne occasionnée. Nous espérons avoir l'opportunité de regagner votre confiance lors d'un prochain séjour parmi nous. Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good location, horrible reception service

Customer review rating 2.0/5

Ameriss Business - 01/03/2021 Confirmed reviews ALL

Great stay, horrible reception team. My room card had to be re-activated on a daily basis, I was overcharged and I still haven't received an accurate invoice after calling reception on numerous occasions and sending several emails.

Dear Mrs D., Please accept our apologies for our response time. Our Reception team confirmed to me that they returned your corrected invoice to you on March 1st. Could you please confirm to me that the documents received meet your expectations? In addition, as a commercial gesture and with your agreement, we would like to offer you 2,000 points on your All loyalty card. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good stay

Customer review rating 4.5/5

Neil Couples - 09/12/2020 Confirmed reviews ALL

Travelling to Spain

Dear Mr C. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre
Customer review rating 3.5/5

Anonymous Business - 13/11/2020 Confirmed reviews ALL

Not so bad despite the circumstances

Dear Mrs D., Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

lovely hotel

Customer review rating 5.0/5

Jjg Couples - 30/10/2020 Confirmed reviews ALL

checked in late following drive from Calais, very tired, the receptionist was very helpful and quickly arranged a room for us, explaining the layout of the hotel and where to park our car. Very clean and comfortable room. Breakfast nice, plentiful and hot. Will definitely stay here on next visit.

Dear JANET G., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good location

Customer review rating 5.0/5

Christophe L. Business - 29/10/2020 Confirmed reviews ALL

Perfect.

Dear CHRISTOPHE l., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Excellent qualities

Customer review rating 5.0/5

Denis Couples - 22/10/2020 Confirmed reviews ALL

Booking a one night stay and it was so wonderful that we deciddd to stay a second night. Excellent room and common areas. Extremely clean and modern

Hello, Thank you for the very good grades you gave us following your recent stay at the Novotel Bordeaux Centre. Feel free to share your experience with other users on our Google or TripAdvisor pages. Positive feedback like yours is a real source of motivation for our teams. We look forward to welcome you again soon. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Dissatisfied

Customer review rating 1.5/5

A. Couples - 16/09/2020 Confirmed reviews ALL

FOR A GLOBAL BRAND LIKE NOVOTEL (ACCOR), THE HOTEL ROOM WAS PRETTY NOT WELL MAINTAINED WITH THE BED SHEETS DIRTY 2X. WITHOUT AMENITIES AND WHEN AVAILABLE THE BASICS SUCH WAS A REGULAR COFFEE PACKET MISSING.

Dear Mr A., Thank you for your loyalty and for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We are sincerely sorry to read your disappointment concerning your room. Please accept our apologies for the inconvenience caused. Your comment has been sent to our housekeeper as well as to our Director and the necessary measures will of course be taken to ensure that this does not happen again. We hope that you will give us the opportunity to better serve you in the near future. Do not hesitate to contact me directly during your next visits, I will personally ensure the quality of your stay. Sincerely, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Room was ok. Nothing special

Customer review rating 1.5/5

Jaap Couples - 07/09/2020 Confirmed reviews ALL

We did not like our stay at the Novotel. The room "pretended" to have a large window as the curtains covered the whole wall, however there was only a small window. The shower constantly changed temperature, so using the shower was unpleasant. We got woken up quite early by an employee who knocked at our door, which was to suppose to be at another room. In addition, we forgot something in the room and asked the hotel to let us know whether they still had it. We did not get any response from them. We would not recommend this hotel, unless your stay is only for the night.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Centre. We are sorry that your stay did not meet your expectations. Can you please tell me what you forgot in your room? I will personally asked our Reception team if we have found it. Best regards, Clémence TURTAUT Responsable Expérience Client Novotel Bordeaux Centre

Good facilities but service was inattentive

Customer review rating 3.0/5

Alistair M. Couples - 06/09/2020 Confirmed reviews ALL

The hotel itself was fine, as expected - we are frequent Accor hotel users - but after the initially very helpful check-in service, staff were not supportive or very observant. No-one attending the bar at 6pm on a Friday evening. I was told by the receptionist - quite sniffily - that it wasn't his job, he would find the barman. The barman did turn up after 15 minutes, and was very friendly, but really, at that time on a Friday evening? Breakfast was a shambles - very poor. The queue for the (single) coffee machine was huge, and trailed right back through the desk, therefore all of the people waiting to have their room number taken had to mix with all of those trying to get coffee. This, despite an unused coffee machine on the bar! Clearly, no-one in the staff had bothered to respond to the obvious chaos, and consider how to alleviate the crowding and delays.

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