Novotel Bangkok on Siam Square Hotel

The hotel is strategically located near malls and there is no lack of food. This hotel used to be my favourite hotel when I am holidaying with family or friends however, for this trip there was a little hiccups. We have stayed for 2 days, went outskirts of Bangkok and back to the hotel for another 2 days. We have 3 persons and we have paid for extra bed with breakfast, but for our first stay we were told that the 3rd person has to sleep on the sofa and we were not given the extra bed sheet, pillow & blanket for the sofa. Upon our return stay, we were given the same treatment. Later we have found out during checkout that when we paid for extra bed, there should have a real bed in the room instead of sleeping on the sofa. Good thing is that the front desk staff handling our checkout is very kind, she helped us waived off extra bed charge for the 2nd stay.

The premier level room looks old especially the toilet door . Novotel should really change the old wooden door in the room which looks old. After renovating the doors are still the same old door.

Friendly staff. Good and responsive customer service.

Hotel staff is nice and helpful.. the room is comfortable but the shower water is very hard to adjust the temperature, I hope will be improve in future when we will come again to stay

Friendly staff, very good location.

As usual Wonderful!!

All is good.. it would be better if the bedroom slipper of a better quality.

Check in and out was fast and professional. Room was clean.

This trip was planned to celebrate my birthday on the 22nd Nov (Fri). Had arrived Bangkok on the 21st Nov (Thu), & reached hotel before check-in time. Was greeted with a warm service at the reception by Mr Patter. He has been very helpful to arrange a room upgrade for us & also allowed us to check-in before check-in time. He had given us a good start to our trip. On the 22nd Nov, on my birthday. In the morning, I was greeted happy birthday by the chamber maids & later in the day, I was pleasantly surprised to receive a slice of cake & a Happy Birthday decor in my room. Therefore, the staffs of Novotel Siam had made my birthday trip a wonderful one. Thank you to all who made it wonderful for me!

NOVOTEL Siam square ( nicely located near a metro station ) is a good choice either for a tourist or a business stay: calm place, confortable rooms, good food and a competent and nice staff… The swimming pool is a good experience ( kind bar staff ) although a bit narrow and surlery not deep enough to swim !.. It was a plaesure to be greeted at the Privilege lounge by Yaya and Noey.

Location is perfect, rooms are clean. Check in process very efficient & reception staff are nice & helpful. However, baggages were not sent to our room in 15 minutes after check in. Until we call to the concierge. Air conditioners doesn't work well. One is too hot, staff came to our room to fix it. Another room was so cold that both can't adjust by control panel.

Short stay but definately the sweetest in Bangkok for leisure before moving to stay in sister property. Enjoy the lounge facilities and cooking classes at The Square. The staff from check in, check out and lounge are all very friendly and nice.

I have been many times at the Novotel Siam mainly due to it's location and kindness of the staff. Although I stayed at the executive fllor the room needs already a renovation. The staff at the Lounge is very helpful and ready to support with any need. The best of this Hotel with no doubt is their team.