Hotel - Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam Centre Canal District

4.0/5 951 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Private outdoor parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Beach and water sports
    • Pedal boat (Paying)
    • Rowing (Nearby)
  • Jogging track

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Companies and event centres nearby

Company

ABN/AMRO HEAD OFFICE3.3 km / 2.05 mi PHILIPS HEAD OFFICE3.5 km / 2.17 mi
NATIONAL DUTCH BANK0.1 km / 0.06 mi

Congress centre

AMSTERDAM RAI2.1 km / 1.3 mi

Exhibition and convention centre

RAI4.1 km / 2.55 mi

Exhibition centre

AMSTERDAM RAI2.1 km / 1.3 mi

Your meetings and events

Let's meet up in our cosy Brainstorm Bar for a professional or informal meeting.

Mercure Hotel Amsterdam Centre Canal District Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Brainstorm Bar 25 m2 0 m 0 0 12 0 0
    • Located next to the new metro line 52, just two stops from the Amsterdam Central Station.
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Classic rooms with a view out over the traditional Amsterdam houses.

  • 93 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 5,777 reviews

Our guest reviews for
Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 951 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
E.c Couples - 13/02/2020 Confirmed reviews ALL
« Good location good stay »

This was our third visit to the hotel enjoy the locations and have found the accommodation to a good standard as is the service

Our hotel has responded to the review
Our hotel has responded to the review

Dear E.C, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. Especially when it comes from returning guests, this is actually the best compliment we can get. Thank you again for sharing your experience, and we hope to see you again soon! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Andrea M. Families - 13/02/2020 Confirmed reviews ALL
« Well located »

The stay was okey but there were mistakes that should lack in a 4-star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Louise H. Business - 11/02/2020 Confirmed reviews ALL
« poor check in experience »

Despite checking in online in advance of arrival, our key was not ready. Worse, we were then given a key to a room already occupied by someone else....a clear security breach. Moreover, despite empty reception, three employees busy entertaining themselves failed to greet us in any way or offer to help with luggage, despite one of our party having a broken shoulder and clearly handicapped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I understood from our Front Office Manager that you are already in contact with her via email. It was not a normal practice for us and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have understood that we have offered you a gesture of reconciliation as well. Hopefully you are looking back at a great time in Amsterdam and in our hotel as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Anonymous Business - 11/02/2020 Confirmed reviews ALL
« Great location. Lovely, friendly employees. »

Very happy. Repeat business guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to answer our questionnaire! We are glad that you enjoyed your stay and happy to see that you are one of our regular guests. I did notice your comment that you would like to have a fresh water refill place. I do want to point out that the water in Amsterdam is of an exceptional quality. You can drink water from the tap! Furthermore you indicated some issue with your details upon check in. Please let me know what exactly happened. I can discuss this with our Reception Manager, so she can prepare a better arrival for you. Many thanks and we hope to see you soon! Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Annette Business - 09/02/2020 Confirmed reviews ALL
« Prima »

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Beste Annette, Bedankt dat u de tijd heeft genomen om uw feedback te geven. Ik lees een prima en dat is natuurlijk op meerdere manier te lezen. Een prima is dan voor ons meer een 'oké'. Mocht u tips hebben over hoe we uw verblijf naar een 'perfect' kunnen krijgen, dan vernemen we dat heel graag! Bedankt voor uw verblijf in ons hotel en graag tot een volgende keer! Met vriendelijke groet, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Mike L. Friends - 05/02/2020 Confirmed reviews ALL
« Well located but quiet hotel »

I have nothing but good things to say about this hotel. Its perfectly located on a side street, so you are away from the hustle and bustle of busier roads. This meant we were able to get a good nights sleep but we were in touching distance of everything we needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Thank you for taking the time to fill out our questionnaire an for the great review of our hotel! It's a pleasure to read. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Anonymous Couples - 04/02/2020 Confirmed reviews ALL
« Good hotel pleasant area »

Enjoyed the stay nice breakfast. Good room and central to the areas within the city we wanted to visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again the next time you're in Amsterdam! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Steven M. Couples - 01/02/2020 Confirmed reviews ALL
« Great hotel staff »

Everyone was extremely pleasant and helpful especially front of house staff, I think his name was azmad (apologies if this is wrong) he was very happy and talkative and explained everything perfectly. Everyone said hello and looked happy to be in their jobs. Hotel was clean. Bed was comfy and had everything that we needed for the price. Very happy with our stay and would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I think it was Abdi to whom you spoke. I am sure that this feedback will serve as an encouragement to him and all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Fivi Business - 31/01/2020 Confirmed reviews ALL
« Very well located »

Easy and friendly but the room was very small and badly positioned between the lift, the stairs and over the front door. It was surp[risingly quiet but as it was late Jan, the hotel was probably not full. I bumped into room furniture frequently. Give quietness, I would have thought a bigger room, which they have, would have been possible

Our hotel has responded to the review
Our hotel has responded to the review

Dear FiVi, Thank you for taking the time to share your feedback. We took note of your remarks and update your personal profile with the request for a more quite located rooms. Thanks for letting us know. We hope to welcome you back to our hotel soon! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Stevec Business - 30/01/2020 Confirmed reviews ALL
« Functional room, comfortable with pleasant furnishings, helpful staff, well situated for easy access to all local amenities »

Very pleasant stay, staff were helpful and pointed out local tourist spots and provided a map. I was here on business but managed to get about a bit and the local shops and restaurants are a stones throw away. I shall return and likely to use this as a base to explore, further particularly the parks and museums.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SteveC, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Aidan G. Friends - 29/01/2020 Confirmed reviews ALL
« Adequate stay »

Clean environment Welcoming staff Location not the best, but ok. Housekeeping came too early around rooms while we were sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Chris T. Families - 29/01/2020 Confirmed reviews ALL
« Perfect for a first timer in Amsterdam »

Me and my family were extremely happy with our stay at the Mercure. Great location which was within walking distance to places we wanted to visit and the M52 was just a couple of minutes walk from the hotel. Staff were very helpful with any queries we had. Breakfast was beautiful! I highly recommend the Mercure Hotel Amsterdam Central Canal District to anyone considering on visiting Amsterdam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and i'll make sure to share your words with the team. We hope to see you again the next time that you are staying in Amsterdam. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Norman Couples - 29/01/2020 Confirmed reviews ALL
« Welcoming, friendly staff, nie hotel, good location »

We were made welcome from the outset, the room was comfortable and every aspec of the service was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman, Thank you very much for giving us the full 100% score. This was our aim of your stay and we are glad to read that we have succeeded. Thank you for staying with us and we hope to see you back the next time you visit Amsterdam. Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

M B. Friends - 27/01/2020 Confirmed reviews ALL
« Quiet location in centre canal district. Within short walk to all sight, or can use public transport (Metro, trams) close by. »

Beautiful hotel living up to its 4 stars. Attentive staff. Room was stylish, comfortable, spotlessly clean. Quiet room and comfortable beds. Breakfast was fantastic, from freshly squeezed juices, fresh fruits cereals, cooked breakfast choices. Also continental choices (ham, salami) a whole cheese board, several different breads, freshly baked croissants, pan au chocolates etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M B., Thank you very much for giving us the full 100% score. This was our aim of your stay and we are glad to read that we have succeeded. It's a pleasure to read your review and I'll make sure to share your words with our team. Thank you for staying with us and we hope to see you back the next time you visit Amsterdam. Regards, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

B. Couples - 27/01/2020 Confirmed reviews ALL
« Accueil parfait »

Nice hotel very typical from Holland Extrem kindness from the front desk for our 30th anniversary Thank you SO MUCH

Our hotel has responded to the review
Our hotel has responded to the review

Cher B., Merci beaucoup de nous avoir donné le score complet de 100%. C'était notre objectif de votre séjour et nous sommes heureux de lire que nous avons réussi. Je ferai en sorte de partager vos mots avec notre équipe. Merci de rester avec nous et nous espérons vous revoir la prochaine fois que vous visiterez Amsterdam. Cordialement, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Stephen Couples - 26/01/2020 Confirmed reviews ALL
« great location, quiet & comfortable »

relaxed atmosphere, quiet & comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I have shared your remark with Abdi from reception. It is always a pleasure when names are mentioned in a review! We hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Eva S. Couples - 26/01/2020 Confirmed reviews ALL

Wasn’t to happy upon check-in when my room number was said at loud by FD rep. Well not end of the world. Having tourism background experience I am sensitive to details in such areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. I have shared your comment with the team, so we can work on it. We hope to welcome you back to our hotel very soon! Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

I C. Couples - 26/01/2020 Confirmed reviews ALL
« Good stay »

Rooms were clean and comfortable. Location was good except for access to the airport express bus. The walk to the bus stop is fine with no baggage but we had duffel bags which were heavy. Otherwise we walked to central station area, museum district, Anne Frank museum, red light district., market area. We only had one meal at the Mercure which was buffet breakfast. This was very tasty and well attended to by staff. All staff interactions were pleasant and they were very accommodating. The wifi was sometimes spotty but not a huge issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay! I saw your comment about the airport shuttle bus. This is not the most convenient way to travel to the airport with luggage. A taxi is the best way, otherwise from Schiphol to Amsterdam Zuid train station and from the same station trake subway 52 towards Amsterdam Noord and stop Vijzelgracht. From here it's only a short walk to the hotel. Perhaps for the next time! We hope to see you again very soon. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Tatiana Friends - 25/01/2020 Confirmed reviews ALL
« Great location and service »

Thank you

Our hotel has responded to the review
Our hotel has responded to the review

DУважаемые Татьяна и Ирина! спасибо за заполнение нашего опроса. Очень приятно читать, что вы хорошо провели время. Спасибо, что выбрали нас, и мы с нетерпением ждем встречи с вами в следующий раз! С уважением, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

Michele Couples - 22/01/2020 Confirmed reviews ALL
« Great Location »

Short walk to Old Church. Bed comfortable, breakfast was nice selection and plenty of it. Staff very helpful and courteous. Nice bar for an evening relax

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michele, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also took note of your feedback and I will share this with our team so we could improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiebe Bos General Manager Mercure Amsterdam Centre Canal District

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