Hotel - Novotel Brugge Centrum
Novotel Hotel Novotel Hotel

Novotel Brugge Centrum Hotel

4.0/5 3,360 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • (April - September)
  • Outdoor playground for children
  • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

OLD ST JANS HOSP0 km / 0 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Brugge Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
1 MODULES 56 m2 3 m 50 15 15 20 40
2 MODULES 112 m2 3 m 100 30 30 50 80
3 MODULES 168 m2 3 m 150 45 45 80 100
4 MODULES 250 m2 3 m 200 60 60 120 150
6 MODULES 375 m2 3 m 0 0 0 0 150
8 MODULES 500 m2 3 m 0 0 0 0 150
    • Screen
    • Soundproof
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line
    • Accommodation
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable describe the rooms at Novotel Brugge Centrum. The hotel room is truly a place for living and perfect for all your needs. All the rooms offer a welcoming and modern atmosphere.The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 40 family rooms
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 11,460 reviews

Our guest reviews for
Novotel Brugge Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,360 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Marcus M. Couples - 11/02/2020 Confirmed reviews ALL
« Guter wochenend gehabt »

auf Englisch: being a gold card member now, I believe we expected a better class of room, but aparently they have only one type. The room was large enough but a sadly tiny seperate toilet. Having replaced the bathtub with what they called a walk in shower, I would have tzhought they could have amalgamated the bathroom and toilet to one larger room. Also the hairdrier was completely burnt out - should this not have been checked at the room refurb ?. Over the weekend the breakfast times were acceptable, but to be told on a Monday morning at 9:20 we would have to go out to a local baker for breakfast as there was no other option available - I checked later there was a continental breakfast option until 12:00. Staff were pleasant enough, but the hotel did not warrant the hype in cost over the IBIS next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to see that you are a Gold Member, and loyal to our chain. Unfortunately, it is not possible for us to provide a room upgrade (we only have 1 room type). We do regret to read of the issue with the hairdryer, we urge guests to let us know of any issues on site, so we can find an immediate solution for your comfort. Nevertheless, we thank you for bringing the matter to our attention. During weekdays, our breakfast buffet is served from 6:30 until 9:30. There is an express breakfast (our city breakfast) available for €9 per person until 12:00. This includes 2 croissants, butter, jam, a hot drink and an orange juice. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Val Solo - 09/02/2020 Confirmed reviews ALL
« Great location, weekend overpriced, temperature regulation is an issue »

Nice stay upon spontaneous check in. Quiet, except loading noise early morning . Temperature regulation is an issue as it was too warm in the room. Toilet and shower in separate room is a nice concept. Easy check out is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Val Thank you for taking the time to tell us about your experience at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We will forward your comment about the temperature in the room to our technician, so this can be solved as soon as Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Gopal Families - 08/02/2020 Confirmed reviews ALL
« Very comfortable stay »

Convenient location, friendly staff, good breakfast and comfortable rooms. Whatelse one would need on a vacation to a lovely place like Brugges?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gopal, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

06/02/2020 TripAdvisor review
« Really lovely hotel. »

This is a great hotel with really nice and helpful staff in a great location. It’s cleans and well looked after. The bar is well stocked and prices are reasonable. Didn’t have any good but would expect his to be equally as good. We will definitely be going back.

Jonathan R. Friends - 05/02/2020 Confirmed reviews ALL
« Great location, friendly staff. »

Novotel is in great location in Brugge and represents great value for money. Facilities are good quality, excellent cleanliness, friendly and welcoming staff and good food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan Thank you for this positive review about Novotel Brugge Centrum hotel. We are pleased to know that your recent stay was a pleasant experience and you appreciated our central location. It's rewarding to know that you appreciated the friendly welcome offered by our team. We look forward to welcoming you again. ” Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

05/02/2020 TripAdvisor review
« Fabulous Hotel..... »

Another excellent stay here again. Cant fault it here. Staff are all lovely , beds so comfy and close to all of what Bruges has to offer .Hotel also has a lovely bar area which we always enjoy.Will definitely be returning Xx

Ken Families - 04/02/2020 Confirmed reviews ALL
« Great location and pleasant hotel »

Stayed as a family in 3 rooms, helpful staff, nice bar area and breakfast. Good location for the centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to read that you and your family enjoyed your stay at Novotel Brugge Centrum. We look forward to welcoming you back on a future occasion. Kind regards, Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Gabriella B. Couples - 04/02/2020 Confirmed reviews ALL
« Great location, clean, friendly staff »

My boyfriend and I stayed in Novotel for two nights it was a very comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriella We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to read that you and your boyfriend had a very comfortable stay with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Alex R. Couples - 04/02/2020 Confirmed reviews ALL
« Good stay. Friendly staff. »

The stay was good overall except for one major issue. The shower becomes burning hot when cold water is used, and my wife was scaled on her chest and stomach when I filled a cup with water to drink. There should be a warning or, even better, the system should not operate like that. She had to treat herself for burns.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex Thank you for taking the time to share your feedback. We are delighted to see that you enjoyed your stay with us. Thank you for informing us that there is a problem controlling the temperature of the water in the shower. This issue has been forwarded to our technician. He will verify this and do everything possible to resolve this problem as soon as possible. We apologize for this inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Anonymous Solo - 04/02/2020 Confirmed reviews ALL
« Excellent service »

This hotel is extremely well organised and managed, everything seems to have been well thought through from the guest perspective.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you for the nice review about our hotel and our service. Your positive feedback inspires our team to continue making every experience with us a memorable one. We really appreciate your recommendation! We are delighted to read that you find our hotel extremely well organised and managed! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Anonymous Families - 03/02/2020 Confirmed reviews ALL
« Good Hotel »

We had a good stay at the hotel, we think the things to improve are the breakfast for Euros 21 per person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. We are delighted to see that you had a good stay with us. Your suggestions about the breakfast buffet will be forwarded to our restaurant manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Pj Business - 30/01/2020 Confirmed reviews ALL
« Brief visit to Bruges »

Very good all round

Our hotel has responded to the review
Our hotel has responded to the review

Dear PJ Thank you for taking the time to tell us about your experience. We are happy to see that you had an overal good experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Mr K. L. Couples - 26/01/2020 Confirmed reviews ALL
« Satisfactory stay »

We arrived to find that your systems had been changed over and our email ignored re the room we wanted to stay in (overlooking the pool on the 4th floor) It was disappointing that we had to go to another room on the 4th floor over looking the front of the Ibis. Thankfully the next day we were able to move to the 4th Floor room that did overlook the pool, therefore the situation was resolved satisfactorily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Your feedback is most valuable to us and will help us improve our services for your future stay. We hope to welcome you again and will make sure the requested room will be provided when available. Kind regards, Ines Vandaele Front & Back Office Manager Patrick Maes General Manager Novotel Brugge Centrum

Jacqueline H. Couples - 24/01/2020 Confirmed reviews ALL
« Well located »

Thoroughly enjoyed our stay and being so central to all amenities was great. Friendly efficient staff and our room was lovely and well kept. Thank you and will definitely be staying with you again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H. Thank you for the great review of our hotel! We are glad that you enjoyed your stay thoroughly, and we are happy to read that you will definitely stay again! Kindest regards, Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Iain M. Couples - 15/01/2020 Confirmed reviews ALL
« A wonderful, cheerful greeting when we arrived set us up for a great stay in Brugge. »

Right from the start, the staff were friendly and polite. The room was very pleasant and clean. I loved having a room with an entrance hall. The breakfasts were very nice and set us up for the days activities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M. We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. We are delighted to read that the wonderful, cheerful greeting when you arrived, was the perfect start for your stay in Brugge! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Anonymous Couples - 13/01/2020 Confirmed reviews ALL
« Comfortable and relaxing. »

The only problem was with the shower. The water temperature was never stable so one had to try to find a setting that avoided both freezing and scalding as the temperature oscillated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you for taking the time to tell us and other travelers about your recent stay at Novotel Brugge Centrum. We are happy to see that you had a comfortable and relaxing stay with us. We will check the instability of the water temperature in the room with our technician, and hope to solve this issue as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Alexandra S. Business - 13/01/2020 Confirmed reviews ALL
« All ok »

All according expectation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra We are happy to read that your stay was all according expectation. We hope to welcoming you again very soon. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

G M. Couples - 18/12/2019 Confirmed reviews ALL
« Good »

Breakfast and room ok. Staff were brilliant, especially Joren on reception. We would happily stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G M Thank you for the great review of our hotel! We are glad that you enjoyed your stay and that you found the staff brilliant. We hope to see you again very soon. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Bo Business - 18/12/2019 Confirmed reviews ALL
« Really good atmosphere »

Very kind and friendly staff. Also a good breakfast. The bed is fine, however the rooms are not worth mentioning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bo, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. We are happy to read that you found the staff very kind and friendly, and that you enjoyed the breakfast buffet. We would like to inform you that there is no iron and ironing board in the room, but this is available at reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Se Couples - 17/12/2019 Confirmed reviews ALL

The staff were very friendly and initially we were pleased with the room, however on the day of departure we discovered we both have numerous bites all over our bodies from bed bugs

Our hotel has responded to the review
Our hotel has responded to the review

Dear SE Thank you for taking the time to tell us about your experience at the Novotel Brugge Centrum. We are delighted to read that you found the staff very friendly and that you were pleased with the room. As your comments about the bites are very important to us, and we take this issue very seriously, our housekeeping department and technical department has checked the entire room for bed bugs and signs of presence of bed bugs. However, no signs of bed bugs were found during this thorough check. We regret that we were unable to find the cause of the bites. We hope to welcome you back to our hotel very soon! Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates