Novotel Brugge Centrum Hotel 3 stars

Customer review rating 4.4/5 11,504 reviews

Novotel Brugge Centrum
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+ 21 Services

Hotel extras

  • In the heart of the city centre

  • All historical sights within walking distance

  • Bars, museums and shops around the corner

  • Heated outdoor pool for hotel guests

  • Delicious breakfast buffet, bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Outdoor playground for children
  • Table tennis
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000
brugge
belgium

Tel: +3250337533

Fax: (+32)50/336556

Check-in from 14h00

Check out up to 12h00

GPS :51.201848, 3.227073

Congress centre

  • OLD ST JANS HOSP 0.0 km / 0.0 mi
Congress centre

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Soundproof

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design, and adaptable describe the rooms at Novotel Brugge Centrum. The hotel room is truly a place for living and perfect for all your needs. All the rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

Standard room - 1 double bed & 1 sofa bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Family room - 1 double bed & 2 sofa beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: International

Welcome in our modern and cosy Gourmet Bar, for a snack. It is a meeting place and a place to sit back and relax. Our enthousiastic team awaits you!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

We welcome you in our trendy and cosy bar, where you can watch your favorite sport on large screen.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Brugge Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,504 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,377 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fine rooms, great location in central Bruges

TripAdvisor rating 4.0/5

119steffenb 01/07/2020 TripAdvisor review

Friendly reception, rooms well cleaned considering Corona, Excellent beds and a comfortable couch, great showers, and the location near a parking garage in the historic centre of Bruges is highly convenient.

GOOD LOCATION

TripAdvisor rating 4.0/5

GandJ983 17/03/2020 TripAdvisor review

The Bruges Novotel was a good location for our 4 night stay in Bruges. It is fairly central and within easy walking distance of all the tourist hot spots. Many bars and good restaurants very close to the Hotel and plenty of shops with a supermarket immediately opposite. Reception on arrival were very helpful and the hotel was very quiet and very clean throughout. Our room was serviced daily and the room facilities were excellent. Would stay here again and recommend to others.

Prima locatie, alles op loopafstand

Customer review rating 4.4/5

Jan Couples - 16/03/2020 Confirmed reviews ALL

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Beste Jan, dank voor uw reactie na uw verblijf in Brugge. We hopen dat u fijne herinneringen kon meenemen uit onze stad, en dat u - hopelijk in goede gezondheid - hier graag aan terugdenkt. We kijken er alvast naar uit u volgende keer in betere omstandigheden te mogen verwelkomen. Met vriendelijke groeten, Ines Vandaele Front & Back Office Manager Patrick Maes General Manager Novotel Brugge Centrum

Excellent location

Customer review rating 4.4/5

Debby Couples - 09/03/2020 Confirmed reviews ALL

Hotel clean and in an excellent location-walkable distance to the main attractions as well as the station. Only negative was the temperature in the room was difficult to control and it was often too warm

Dear Debby We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to see that you appreciated our central location, and the walkable distance to the main attractions. However, we are sorry to hear that your room may have been a bit warmer than you would have liked it. Our team members are always on hand to assist with adjusting and ensuring that the temperature of the room is just right for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Brilliant location, great rooms, very friendly and helpful staff

Customer review rating 4.4/5

Stevestevesteve Couples - 07/03/2020 Confirmed reviews ALL

We had a great stay. The room was clean, very comfortable, spacious, quiet and attractive. The staff spoke excellent English and very happily answered our questions about local places and attractions. The hotel was so well placed in the middle of town too.

Dear Stevestevesteve Thank you for this glowing review of our hotel. We are glad to know that your stay with us was an excellent experience and that you were pleased with our brilliant location and our rooms. We will share your comments with the entire team, and especially with Mathieu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Excellent location

Customer review rating 4.4/5

Laura B. Couples - 07/03/2020 Confirmed reviews ALL

We very much enjoyed our stay at the Novotel Brugge, the hotel is in an excellent location for the city centre and close to restaurants and museums etc, all the hotel staff are extremely pleasant and welcoming. Our room on the third floor was quiet and well appointed with a walk in shower and separate seating area, the hotel breakfast is first class. We would not hesitate to stay here again if we return to BRUGGE

Dear Laura Thank you for the great review of our hotel! We are glad that you enjoyed your stay and appreciated our central location. We are also delighted to see that you find the staff extremely pleasant and welcoming. We hope to be able to welcoming you again! Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

A pleasurable experience

Customer review rating 4.4/5

Kate H. Families - 05/03/2020 Confirmed reviews ALL

As usual we enjoyed our stay at Novotel Brugge, the staff are very friendly, the beds are comfortable and the hotel is very well placed

Dear Kate It is always a pleasure to welcome returning guests and we are delighted to hear that we were able to meet your expectations once again! Thank you for also highlighting our friendly staff. We hope to welcome you back on your next visit to the area! Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Great location, unfortunately badly ventilated

Customer review rating 4.4/5

Regina Couples - 03/03/2020 Confirmed reviews ALL

We were quite disappointed with the stay. While the hotel looks lovely and was in a lovely location, we couldn't sleep because the room was extremely stuffy and warm. Unfortunately we only discovered this when we woke up sweating at 3 am. We opened a window, but despite the cold temperatures outside (5 degrees), it didn't succeed in cooling or ventilating the room.

Dear Regina Thank you for sharing a review of your recent stay. We are delighted that you found our location to be convenient. However, we are sorry to hear that your room may have been warmer than you would have liked. As we tend to experience very low temperatures at this time of the year, our air conditioning is normally off; but our team members are always on hand to assist with adjusting and ensuring that the temperature of the room is just right for you. Nevertheless, we understand the importance of a good's night's sleep for our guests. Rest assured that we have noted your feedback regarding the ventilation and heating in ther room and will be passing this along to the appropriate department. Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Great location

Customer review rating 4.4/5

Danny O. Couples - 02/03/2020 Confirmed reviews ALL

Great location great staff would highly recommend.

Dear Mr. o. We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to see that you are highlighting the great staff and our central location in Bruges. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Great location

TripAdvisor rating 4.0/5

garypickles 27/02/2020 TripAdvisor review

My husband and I stayed in this hotel for a long weekend, the reception staff were excellent and very professional on our arrival, the room was spacious clean and had tea/coffee making facilities, free safe, fridge and separate toilet and bathroom with toiletries. The breakfast was excellent with a wide variety of foods to choose from, coffee, teas, latte etc. The hotel is central to visit all the surrounding tourist attractions within the centre of Brugge. There is an outdoor pool but it was closed while we are there due to time of year but the garden area and small children's park look great if your traveling with young children, there's also a small play area in reception and a children's area for breakfast. The hotel is a 10 minute walk from the bus/train station. We would definitely recommend for a short stay.

Good location, quality service

TripAdvisor rating 4.0/5

LeffeMechelen 27/02/2020 TripAdvisor review

This hotel has its own little square in the (almost) center of the city. Nice shopping street as walk to the hotel. Typical Novotel rooms, with "all you need" comfort. Nice bar and full option breakfast.

Better than usual

Customer review rating 4.4/5

Sophia Couples - 25/02/2020 Confirmed reviews ALL

Good breakfast. Nice room with everything we needed. Comfortable beds.

Dear Sophia First of all we would like to thank you for your recent stay at Novotel Brugge Centrum and mostly for reporting your observations to us. We value your feedback as the most valuable tool to evaluate our services and improve ourselves. We are happy to see that your stay was even better than usual. It is a pleasure to receive these nice comments about the good breakfast, the comfortable beds and the nice rooms that had everything you needed. Your ideas to provide yoghurt in bowls where you can take yourself, and healthy bread will be taken into consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Well located, nice service

Customer review rating 4.4/5

Anonymous Families - 24/02/2020 Confirmed reviews ALL

Very nice staff, clean room,

Dear Guest, Thank you for taking the time to share your feedback. It is a pleasure to see that you found the service nice, the staff nice, and the room clean. We hope to welcome you back to our hotel very soon! Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

In Bruges

TripAdvisor rating 4.0/5

mashjon 24/02/2020 TripAdvisor review

Regular user of Novotel but not too pleased with this one. Booked two months before and on arrival was assigned a disabled room and not the one I booked in advance! I complained and after trying to tell me they were very busy I eventually got the room type I booked!! So, they tried to fob me off, then lied before coming up with what I wanted and paid for. The room was ok but no aircon working. apparently in winter they turn it off as it's cold. My room was a constant tropical and probably 25C and very uncomfortable even with the window open all night. Impossible to sleep!

Very well located, enjoyed our time here!

Customer review rating 4.4/5

Saidhbh Q. Couples - 21/02/2020 Confirmed reviews ALL

We enjoyed our time here, thank you for having us! The room was so warm and we had to leave the window open all night which caused it to be very noisy! A fan would have been great to regulate the temperature! It was very close to the centre which made it easier for us to get around

Dear Mrs. Q., Thank you for choosing our hotel, and for writing your thoughts about your recent stay. It is a pleasure to see that you enjoyed your time here. However we are very sorry your stay didn't meet all your expectations. We regret that your sleep was somewhat hampered by the warmth in the room. We will let this check by our technician. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Good Stay

Customer review rating 4.4/5

Anonymous Families - 20/02/2020 Confirmed reviews ALL

Nice friendly staff, Good location comfortable room

Dear guest Thank you for sharing a review of your recent stay. We appreciate your kind words towards our front desk team and the bar staff. It encourages us to continue to maintain the high standards of service we set ourselves. Thank you for also highlighting our central location in Bruges. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Perfect location and beautiful stay

Customer review rating 4.4/5

Eric Business - 20/02/2020 Confirmed reviews ALL

Hotel located in center of the city allowing to visit Brugge by walking. The staff is very friendly and helpful. They proposed a very nice restaurant with typical local dishes. Breakfast with lots of choice and friendly staff. last but not least, the room was confortable and very quiet.

Dear Eric We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to see that you found the restaurant, which my colleague proposed to you, very nice. We will pass your comments to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Lovely family oriented hotel, perfect for those traveling with children.

Customer review rating 4.4/5

Destination: E. Families - 17/02/2020 Confirmed reviews ALL

I stayed for two nights in your hotel with my little boys, while on a tour of Brugges. We slept very well. The staff was friendly and helpful. We loved the little children's breakfast area. What a nice touch that gave the kids space and freedom to be kids during a mealtime.

Dear Destination: E. We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. We are delighted to see that you appreciated all our efforts to create kids area's. It is a pleasure to read that you and your little boys had a good night sleep, and found the staff friendly and helpful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Guter wochenend gehabt

Customer review rating 4.4/5

Marcus M. Couples - 11/02/2020 Confirmed reviews ALL

auf Englisch: being a gold card member now, I believe we expected a better class of room, but aparently they have only one type. The room was large enough but a sadly tiny seperate toilet. Having replaced the bathtub with what they called a walk in shower, I would have tzhought they could have amalgamated the bathroom and toilet to one larger room. Also the hairdrier was completely burnt out - should this not have been checked at the room refurb ?. Over the weekend the breakfast times were acceptable, but to be told on a Monday morning at 9:20 we would have to go out to a local baker for breakfast as there was no other option available - I checked later there was a continental breakfast option until 12:00. Staff were pleasant enough, but the hotel did not warrant the hype in cost over the IBIS next door.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to see that you are a Gold Member, and loyal to our chain. Unfortunately, it is not possible for us to provide a room upgrade (we only have 1 room type). We do regret to read of the issue with the hairdryer, we urge guests to let us know of any issues on site, so we can find an immediate solution for your comfort. Nevertheless, we thank you for bringing the matter to our attention. During weekdays, our breakfast buffet is served from 6:30 until 9:30. There is an express breakfast (our city breakfast) available for €9 per person until 12:00. This includes 2 croissants, butter, jam, a hot drink and an orange juice. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Great location, weekend overpriced, temperature regulation is an issue

Customer review rating 4.4/5

Val Solo - 09/02/2020 Confirmed reviews ALL

Nice stay upon spontaneous check in. Quiet, except loading noise early morning . Temperature regulation is an issue as it was too warm in the room. Toilet and shower in separate room is a nice concept. Easy check out is great.

Dear Val Thank you for taking the time to tell us about your experience at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We will forward your comment about the temperature in the room to our technician, so this can be solved as soon as Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum
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