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Novotel Brugge Centrum Hotel 3 stars

Customer review rating 4.4/5 11,822 reviews

ALLSAFE approved hotel

Novotel Brugge Centrum
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+ 11 Services

Hotel extras

  • In the heart of the city centre

  • All historical sights within walking distance

  • Bars, museums and shops around the corner

  • Heated outdoor pool for hotel guests

  • Delicious breakfast buffet, bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine
Leisure and activities
  • Outdoor playground for children
  • Table tennis
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 brugge
belgium

Tel: +3250337533

Fax: (+32)50/336556

Check-in from 14h00

Check out up to 12h00

GPS :51.201848, 3.227073

Congress centre

  • OLD ST JANS HOSP 0.0 km / 0.0 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Soundproof

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable describe the rooms at Novotel Brugge Centrum. The hotel room is truly a place for living and perfect for all your needs. All the rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

Standard room - 1 double bed & 1 sofa bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Standard Family room - 1 double bed & 2 sofa beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

GOURMET BAR

Type of cuisine: International

Welcome in our modern and cosy Gourmet Bar, for a snack. It is a meeting place and a place to sit back and relax. Our enthousiastic team awaits you!

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR

We welcome you in our trendy and cosy bar, where you can watch your favorite sport on large screen.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Brugge Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,822 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,407 reviews

Customer review rating 5.0/5

Anonymous Families - 31/05/2021 Confirmed reviews ALL

Great stay...we will definitely be back.

Dear Mr. L, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy to hear you had a great stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

I am disgusted with this hotel

Customer review rating 0.5/5

Marina Couples - 25/05/2021 Confirmed reviews ALL

When choosing a hotel I made sure there was a possibility to prepare a hot tea and to warm a meal in the room. Upon arrival we found out everything was taken out of the room (the automatic email from Booking.com was saying SOME of the equipment MAY not be accessible) - very questionable COVID measure, as there is a bunch of furniture in the room which is impossible to desinfect. When asking a lady at the reception to let us have a hot water from a machine that we used in the morning or to warm some water in a microwave, she was just repeating non-stop "Ce n'est pas possible". At the very same moment she was actually warming a baby bottle in a microwave to a complete stranger who passed by from the street!!! Then we hardly turned around to leave towards the elevator, she started sayng stuff in Dutch about us to her colleague thinking that we don't undertand. The whole staff of this hotel has no slightest idea about the service, politness and respect. We will never ever ever book this hotel again!

Dear Marina First of all we would like to thank you for your recent stay at Novotel Brugge Centrum and mostly for reporting your observations to us. To make the stay of our guests as comfortable as possible during the pandemic, we contact everybody by email to inform about all the measures we have taken. It is also mentioned that there are no coffee and tea making facilities in the room. (a microwave oven is not standard in our rooms). Your remarks regarding the state of the hotel will be passed and taken into account so actions can be taken where needed. We are very well aware that there is a difference in hotel state between the Novotel hotels in our chain. Due to our network being so big it is unfortunately not possible to renew all hotels at the same pace. Your suggestions will surely be communicated to responsibles. Despite your experience with us, we hope to welcome you back to one of our hotels around the world. Sincerely, Louise Deforche Shift Leader Front Office Patrick Maes General Manager Novotel Brugge Centrum

Well located

Customer review rating 4.0/5

Anonymous Families - 22/05/2021 Confirmed reviews ALL

Good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Louise Deforche Shift Leader Front Office Patrick Maes General Manager Novotel Brugge Centrum
Customer review rating 3.0/5

Julie M. Families - 12/04/2021 Confirmed reviews ALL

The personel was very kind. But for having stayed at a lot of Accor Hotels, I was very deceived by the quality of this Novotel

Dear Mrs. M. Thank you for taking the time to tell us about your experience at the Novotel Brugge Centrum. It is a pleasure to see that you found our staff members kind. We are sorry that your experience from other Accor Hotels did not reflect our hotel.t Your comment about the room not being cleaned thoroughly will be transfered to housekeeping service to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise Deforche Shift Leader Front Office Patrick Maes General Manager Novotel Brugge Centrum

well located

Customer review rating 4.0/5

Anonymous Families - 28/02/2021 Confirmed reviews ALL

good

Dear Guest, Thank you for taking the time to share your feedback. We are happy to see that you appreciated our central location. We hope to welcome you back to our hotel very soon! Sincerely, Louise Deforche Shift Leader Front Office Patrick Maes General Manager Novotel Brugge Centrum

Good location

Customer review rating 3.5/5

Anonymous Business - 05/11/2020 Confirmed reviews ALL

Very nice hotel in a good location but tbe road works and not even a basic food due to covid is a bit of a let down

Dear guest Thanks for this positive review about your recent visit. It's a pleasure to know you had a good experience and that our location was just what you were looking for. We hope that the road works did not affect your experience in Brugge. The whole team look forward to seeing you again in the future. Best wishes, Louise Deforche Shift Leader Front Office Patrick Maes General Manager Novotel Brugge Centrum

Good Stay

Customer review rating 3.5/5

Anonymous Couples - 16/09/2020 Confirmed reviews ALL

Overall good stay. The property is starting to show its age, but the front staff was very nice, the room was clean and COVID measures enforced.

Dear guest, many thanks for your kind feedback after your stay with us in Bruges. We are happy to hear that you appreciated our team and the room cleanliness. Indeed, your safety is key to us and we pay a lot of attention to this. Kind regards, Ines Vandaele Front & Back Office Manager Patrick Maes General Manager Novotel Brugge Centrum

Good spot

Customer review rating 3.5/5

Stavroula D. Families - 12/09/2020 Confirmed reviews ALL

Good enough, due to the Corona virus problem.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ines Vandaele Front & Back Office Manager Patrick Maes General Manager Novotel Brugge Centrum
Customer review rating 3.0/5

Faroog Families - 21/08/2020 Confirmed reviews ALL

Because of covid19 regulations we didn't book breakfast since you don't select what you want to eat. No swimming pool and no room service. I understand the situation and therefore i was neither satisfied nor dissatisfied

Dear FAROOG We are sorry that your stay did not live up to your expectations, however, in these worrying times, we are following the official guidelines and implementing new measures to ensure your welfare, that of other guests and of course our team. We are sorry for any inconvenience and of course, will be reopening the facilities as we are permitted in due course and hope we can count on your understanding. We are looking forward to welcoming you back in the future for an improved experience. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Well located

Customer review rating 4.0/5

Martin Z. Friends - 13/08/2020 Confirmed reviews ALL

Unfortunately it is difficult to make any proper comment on the hotel due to the limitations imposed on most services due to the Covid-19 pandemic. However, the rooms were clean and functional with my only gripe being a somewhat blocked bath drain. The hotel is located within easy walking distance to the old town centre with safe parking right next door. The front desk was helpful and friendly upon our late night arrival. Wouldn't hesitate to use this hotel again.

Dear Martin, how nice to hear that you have enjoyed your stay and liked our location and especially our team. We love to welcome our guests every day and it is very nice to hear that you liked our services. See you soon! Kind regards, Ines Vandaele Front & Back Office Manager Patrick Maes General Manager Novotel Brugge Centrum

Good location of the hotel.

Customer review rating 3.0/5

Matthias P. Families - 11/08/2020 Confirmed reviews ALL

Good location of the hotel within city centre. Very hood handling of hygenic methods and behaviors regarding Corona Virus. Rooms are oldfashioned and not modern as expected for Novotel rooms. Breakfast which was offered was a desaster and not worth the price. Breakfast was compared to other Accor Hotels below IBIS Standard. Hotel stuff understood this remark and offered a solution.

Dear sir, many thanks for your feedback regarding your stay, that we will surely take into account and transmit to the concerned team. We will do our utmost to make sure your next stay will be much better! Kind regards, Ines Vandaele Front & Back Office Manager Patrick Maes General Manager Novotel Brugge Centrum

Short stay

Customer review rating 2.5/5

Sunil G. Families - 07/08/2020 Confirmed reviews ALL

It was the hottest day recorded in Brugge after many years therefore the air conditioning was important. In our case the room air conditioning did not work or blew only hot air. Although i complained, I did not get a fan to compensate because it was all taken however i was told i will be discounted on the room price but that too did not happen.

Dear sir, Thank you for taking the time to tell us about your experience at the Novotel Brugge Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ines Vandaele Front & Back Office Manager Patrick Maes General Manager Novotel Brugge Centrum

Nice hotel with excellent staff

TripAdvisor rating 5.0/5

bartosztom 20/07/2020 TripAdvisor review

Very nice hotel with perfect location in (close to everything by foot). The parking place is just few meters from the hotel The room was very nice, spacious and clean with big comfy bad. The staff was excellent and very helpfull.

Overnight stay after their restart due to Covid 19

TripAdvisor rating 4.0/5

74Peter Business - 06/07/2020 TripAdvisor review

Reception fine - all Covid precautions respected Rooms clean no bar, no restaurant in the evening :-( Breakfast in a box in weird as normally I was used to a breakfast buffet - one disadvantage: the little breads were soft and not 'pistolet'-style as we are use in Belgium. too bad. There are construction works in their street and the plan for the deviations is not perfect at akk

Good location

TripAdvisor rating 4.0/5

PatrikFagernas Business - 05/07/2020 TripAdvisor review

Hotel located at convenient place close to city center. Due to some roadworks it was a tricky way to drive before you arrived at correct place, parking close by as well. Room ok, breakfast limited to a breakfast bag due to Covid19, but anyhow ok and price reduced.

Fine rooms, great location in central Bruges

TripAdvisor rating 5.0/5

119steffenb 01/07/2020 TripAdvisor review

Friendly reception, rooms well cleaned considering Corona, Excellent beds and a comfortable couch, great showers, and the location near a parking garage in the historic centre of Bruges is highly convenient.

Beste gast, Bedankt voor uw positieve beoordeling! We danken u van harte voor deze score en vinden het heel fijn dat we hebben bijdragen tot een geslaagd verblijf in Brugge. Ons team dankt u voor het compliment en ontvangt u graag opnieuw bij een volgend bezoek. Met vriendelijke groet, Het team van NOVOTEL BRUGGE CENTRUM.

GOOD LOCATION

TripAdvisor rating 4.0/5

GandJ983 17/03/2020 TripAdvisor review

The Bruges Novotel was a good location for our 4 night stay in Bruges. It is fairly central and within easy walking distance of all the tourist hot spots. Many bars and good restaurants very close to the Hotel and plenty of shops with a supermarket immediately opposite. Reception on arrival were very helpful and the hotel was very quiet and very clean throughout. Our room was serviced daily and the room facilities were excellent. Would stay here again and recommend to others.

Great location

TripAdvisor rating 4.0/5

garypickles 27/02/2020 TripAdvisor review

My husband and I stayed in this hotel for a long weekend, the reception staff were excellent and very professional on our arrival, the room was spacious clean and had tea/coffee making facilities, free safe, fridge and separate toilet and bathroom with toiletries. The breakfast was excellent with a wide variety of foods to choose from, coffee, teas, latte etc. The hotel is central to visit all the surrounding tourist attractions within the centre of Brugge. There is an outdoor pool but it was closed while we are there due to time of year but the garden area and small children's park look great if your traveling with young children, there's also a small play area in reception and a children's area for breakfast. The hotel is a 10 minute walk from the bus/train station. We would definitely recommend for a short stay.

Good location, quality service

TripAdvisor rating 4.0/5

LeffeMechelen 27/02/2020 TripAdvisor review

This hotel has its own little square in the (almost) center of the city. Nice shopping street as walk to the hotel. Typical Novotel rooms, with "all you need" comfort. Nice bar and full option breakfast.

In Bruges

TripAdvisor rating 2.0/5

mashjon 24/02/2020 TripAdvisor review

Regular user of Novotel but not too pleased with this one. Booked two months before and on arrival was assigned a disabled room and not the one I booked in advance! I complained and after trying to tell me they were very busy I eventually got the room type I booked!! So, they tried to fob me off, then lied before coming up with what I wanted and paid for. The room was ok but no aircon working. apparently in winter they turn it off as it's cold. My room was a constant tropical and probably 25C and very uncomfortable even with the window open all night. Impossible to sleep!

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