Hotel - Mercure Paris Val de Fontenay Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Val de Fontenay Hotel

4.0/5 284 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 / 24:00
    • Opening hours : Week-end 06:30 / 14:00 - 19:00/24:00

Business services

  • 11 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

With its nine light and airy meeting rooms, all fully equipped with Wi-Fi access and video projector, our hotel can accommodate up to 130 people. We also offer personalized support throughout your meeting.

Mercure Paris Val de Fontenay Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BRANICAN 21 m2 2 m 15 10 12 10 7
CABIDOULIN 21 m2 2 m 15 10 12 10 7
BOMBARNAC 25 m2 3 m 15 10 14 12 7
GRANT 43 m2 3 m 30 20 20 20 15
HATTERAS 43 m2 2 m 30 18 18 18 15
ROBUR 43 m2 2 m 30 18 18 18 15
SANDORF 43 m2 3 m 30 20 20 20 15
STROGOFF 43 m2 3 m 30 20 20 20 15
BARSAC 87 m2 2 m 75 35 43 44 30
2 MEETING ROOMS 100 m2 2 m 60 36 0 44 64
SANDORF-GRANT-STROGOFF 130 m2 3 m 140 50 64 75 40
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 133 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 22 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 2,905 reviews

Our guest reviews for
Mercure Paris Val de Fontenay Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 284 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jcl Couples - 31/12/2019 Confirmed reviews ALL
« Excellent »

Excellent

Tony Business - 21/12/2019 Confirmed reviews ALL
« Decent hotel. »

It was nice, people were very friendly. Not much help to find decent restaurants. The hotel restaurant is not very good. Need outlets accessible to the bed night stands

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, Thank you for taking the time to tell us about your experience at Mercure Paris Val de Fontenay. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. All the team wish you a merry christmas ! Jérôme Girelli General manager

Anonymous Business - 17/12/2019 Confirmed reviews ALL
« Hotel was comfortable but temperature in room was unbearably high. No light blanket avail; only the warm duvet. »

It was fine other than temperature in room too hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Paris Val de Fontenay. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies regarding the problem of temperature in the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Jérôme Girelli General manager

Julien Business - 25/11/2019 Confirmed reviews ALL
« everything went smooth »

Nice people. Big room. Good support at lobby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julien We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli Directeur

Liviu S. Families - 13/11/2019 Confirmed reviews ALL
« After 3 days from checkout, the 200€ amount is still blocked on my account »

Hello, On the check out the receptinist commited to have the money unblocked in 3-4 hours. After 3 days the amount is still blocked. Apart this the experience on the hotel is good: clean rooms, confortable beds, good brekfast. Liviu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Livia Mihail S., I hope you had a good stay with us and I’m a bit sad to see you only give me 6/10 on the guest experience grade. I hope we could give you a better experience for a further stay. Julien has already sent you an email to explain the problem and already solve it. Do not hesitate to come back to us if you have any other questions or if the delay is too long for the credit of the money on your account. Have a sparkling day, Jérôme Girelli General manager

Anil Families - 05/11/2019 Confirmed reviews ALL

It was pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anil, We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. We are delighted to read that you had a pleasant stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service :) Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Jérôme Girelli General manager

Anonymous Business - 22/10/2019 Confirmed reviews ALL
« Not satisfactory »

Hotel staff is helpful, but they don't provide complimentary water everyday. Double bed room with bath tub was booked for me, but they allotted me room without bath tub. And ask me to choose between double bed without bath tub or single bed room bath tub. There was no proper lighting in my room, two bedside table lamps and one table lamp, and one light outside washroom.Only plus point is it is near to RER station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Val de Fontenay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We were not able to provide a double bed room with bath tub since we don't have this type of room in our hotel. All the rooms with bath tub in our hotel are twin bedded, this is reason why we offer to choose between the type of bedding or the bath tub. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme Girelli General manager

Rh (. L. C. Business - 18/10/2019 Confirmed reviews ALL
« Perfect welcome and stay »

Let see the title

Our hotel has responded to the review
Our hotel has responded to the review

Dear RH, A huge thank you for a very great customer ! Thank you again for your loyalty :) Sincerely, Jérôme Girelli General manager

Peter V. Business - 14/10/2019 Confirmed reviews ALL
« Decent hotel in that part of Paris »

It was over 10 years since i've stayed in this hotel, so it was nice to see so much improvement over this period of time. Nicely renovated rooms are a definite plus. Check-In is understaffed however. Even though I had enlisted for online check-in, i still had to queue up after everybody else...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli Directeur h1…

M. D. Couples - 04/10/2019 Confirmed reviews ALL
« Perfect »

It's was something else, it seems I was in my home.....you guys are good I mean real good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a true pleasure to receive such a positive feedback !. I will of course share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General Manager

Ramachandra K. S. Business - 29/09/2019 Confirmed reviews ALL
« Not so exciting experience »

Only very few staffs greet their customers and most of then don't seem to care. Breakfast seems to be normal. vegetarian meal which sounds terrible which is not good at all. Ask customer questions like did you smoke in room etc.. Overall i won't recommend this hotel to anyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAMACHANDRA S., Thank you for taking the time to tell us about your experience at the Mercure Paris Val de Fontenay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback does not reflect the quality of service we want our customers to feel when they stay with us. We will work hard again in order to improve our quality of service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme Girelli General manager

Siva Families - 12/09/2019 Confirmed reviews ALL
« Satisfied »

As we stayed as a group, overall experience is good. Recepstionist was very helpfull. Only major issue was the car parking,

Chris M. Couples - 09/09/2019 Confirmed reviews ALL
« Friday night stay - comfortable, but beware lack of food choice after midday (and for the rest of the weekend.) »

Check-in efficient, room and bed clean and comfortable, disappointing lack of choice of evening food apart from pizza (although that was tasty), salad was way over salted. Breakfast fine, except pancake machine broken and Nespresso coffee machine choice minimal, limited staff to ask questions. Quite difficult to find hotel by car and final approach to Hotel leads to bus only area, Parking was pot luck, happened to be a free roadside space outside, but not great to park and drop with bags. Check-out effective, but receipt printing very slow.

Raphael A. Business - 08/09/2019 Confirmed reviews ALL
« A decent hotel in a good location at a reasonable price »

Quite good, with a good-size room and responsive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raphael A., We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback from our customers. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General manager

Sven Families - 12/08/2019 Confirmed reviews ALL
« Good place avoiding peripherique »

Overnight stay before black Saturday going south. Had a good rest and good breakfast.

Sami U. K. Families - 02/08/2019 Confirmed reviews ALL
« Mr Sami Ullah »

Stay was intresting Staff was helpful Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Sami K., We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General manager

Anonymous Business - 06/07/2019 Confirmed reviews ALL
« Low breakfast quality »

Sorry to say but that was the wordt breakfast i ever had..... tables with food are small, there is not enough space to move without bumbing into somebody. Moreover the scramble eggs/sausages were always missing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Efforts have been put to improve our breakfast buffet offer. We now propose homemade fruits salad and cakes, we add other varieties of breads. Plus you are now able to do your own fried and scrambled eggs with our mini-pans. We insure you that Christine and Maximilienne, in charge of the breakfast, took your remarks and will do enhancements accordingly. Kindly accept the full compensation of your breakfast in the form of a credit refund of 36€. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Christelle Kueno Front office manager

Juha Business - 27/06/2019 Confirmed reviews ALL
« Very nice staff and good location. »

I was very pleased to service and staying. Rooms were silent and service excelent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juha, We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General manager

Hazel Business - 17/06/2019 Confirmed reviews ALL
« Sold me a package that wasn't available. »

Check-in was polite, but very slow. Room was good sized and mainly comfortable, but not very clean. Choice of tea very limited, even after requesting more. The worst part about the stay was the room rate I booked was half board, but the restaurant was closed!! I was offered a pizza in the bar, instead of the half board restaurant evening meal that I paid for. Disgusting!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hazel M., Thank you for taking the time to give us your feedback after your stay. I am Truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The website was not updated, this package should not have been available. Please send me all your personal details to my email address and I will proceed to the refund. With Michael, the food and beverage manager, we are working to create a more cosy and attractive atmosphere and strive to provide the same quality of service. So our guests feel welcome at all time. Please rest assured about our concern.Our website have been updated so this kind of situation never happened again. We appreciate your sharing, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle Kueno Front office manager h1…

Anonymous Business - 13/06/2019 Confirmed reviews ALL
« great »

thank you so much for this great time at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jérôme Girelli General manager

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