ibis Southampton Centre Hotel 3 stars

Customer review rating 4.2/5 4,379 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Southampton Centre
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+ 15 Services

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, free wifi, tea/coffee and hair dryer in room. Iron upon request from reception

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service availablePaying

Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA
southampton
united kingdom

Tel: +442380634463

Fax: (+44)2380/223273

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :  SOUTHAMPTON SOUTHAMPTON

  • By plane

    LONDON HEATHROW At 130km / 81.25 miles

  • By plane

    SOUTHAMPTON At 7.56km / 4.7 miles

  • By plane

    SOUTHAMPTON AIRPORT At 9.66km / 6 miles

  • By boat

    SOUTHAMPTON DOCKS At 0.5km / 0.31 miles

  • By car

    JUNCTION 3 At 5km / 3.13 miles

  • By train

    CENTRAL STATION At 0.02km / 0.01 miles

  • By train

    LONDRES WATERLOO At 112.64km / 70 miles

GPS :50.905441, -1.414061

Companies

  • BOAT SHOW 0.5 km / 0.31 mi
  • COWES WEEK 0.5 km / 0.31 mi
  • CRUISE SHIP TERMINAL 0.5 km / 0.31 mi
  • DOCKS 0.5 km / 0.31 mi
  • ST MARYS STADIUM 1.0 km / 0.62 mi
  • THE ROSE BOWL 5.0 km / 3.11 mi
  • TITANIC MUSEUM 0.5 km / 0.31 mi
Companies

Your meetings and events

Choose from the spacious 60-delegate Hampshire room or opt for Lymington if your group is a little more compact. Our modern conference facilities come equipped with free Wi-Fi and AV equipment available on request.

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Slide projector

  • Syndicate rooms

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Accessible Room with 1 double bed

Accessible room
  • Max. number of persons: 2
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,379 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,245 reviews

Good Value, Staff very friendly

Customer review rating 4.2/5

Graeme W. Business - 19/11/2020 Confirmed reviews ALL

A short stay for work purposes, check-in great, room good value at £53 parking convenient COVID measures well-observed - although it would be good to see an insistence on guest wearing masks i.e no service if not wearing etc. Breakfast is a little inconsistent - toast needs butter, milk for tea, and perhaps some condiments on offer but the quality of the food is good and the switch to collection works well. I noted that a walk in was being offered a room rate of £32 per room which was a bit of a blow!

Well located for West Quay, the cruise terminal and the Old Town area

Customer review rating 4.2/5

J. W. Business - 10/11/2020 Confirmed reviews ALL

Straightforward, clean, comfortable hotel with good access to everuthing you'll need in Southampton within walking distance. Staff pleasant and helpful. Would recommend.

Very clean

Customer review rating 4.2/5

Jane S. Business - 07/11/2020 Confirmed reviews ALL

We had a very good sleep. The hotel was very clean and being clean as we left.

Central to our needs

Customer review rating 4.2/5

Paul C. Couples - 02/11/2020 Confirmed reviews ALL

This is our 2nd stay this year, and in these very difficult times our stay was still very good although there is a reduced menu there was still something we could choose for evening meal, did miss the buffet breakfast, but you place order night before with a time and bought to your table, overall our stay was still very good and we are very happy to stay there again when we need to have a break from the norm

Ok good place to stay .Only stayed one night

Customer review rating 4.2/5

Anonymous Business - 02/11/2020 Confirmed reviews ALL

Only stayed one night but was very comfortable ! No Stella at the bar unfortunately the bud light was ok though ! Room for improvement with the food ! Don't know about breakfast cos had to leave early .Anyway enjoyed my stay Free parking for residents would be a bonus !

Overnight stay

TripAdvisor rating 3.5/5

Andrea B 29/10/2020 TripAdvisor review

Good value. We had booked for the Ibis Budget but were transferred to the standard Ibis at no extra cost (they are within 50m of each other and use the same car park). The room was clean and comfortable. The staff were friendly and helpful. Be aware that there is no aircon and it is not possible to have the bedroom window open at night as there is a lot of noise from the docks and the road. The hotel is well placed for walking into the City so a car is not necessary. Carparking was an extra but reasonable cost and the permit is valid for 24 hours.

Dear Andrea, Thank you for taking time in sharing your recent experience at the Ibis Southampton Centre Hotel. I am happy to read your positive remarks in regards to the location, staff friendliness and helpfulness and cleanliness of our rooms. I will ensure our team is made aware of your comments as I am sure it will serve as an encouragement to keep improving our service levels. I would also like to apologise for the inconvenience caused by the noise levels as mentioned, but unfortunately this is due to location and therefore beyond our control. Regardless, we would love to welcome you back in the future! Kindest Regards, Sara - Multitask Team Leader

OK

Customer review rating 4.2/5

C Families - 27/10/2020 Confirmed reviews ALL

Clean comfortable room. But I found the pillows too hard. Good to be able to open the window to let fresh air circulate during these times of virus. Curtain let light in around the edges and lots of light outside due to handy central location so not easy to sleep.

well located

Customer review rating 4.2/5

Nicola F. Couples - 26/10/2020 Confirmed reviews ALL

Hotel is in a good position and has lots of parking. The hotel is very clean and the staff are helpful. We had a cooked breakfast and it was hot and freshly made.

Well located comfortable hotel

Customer review rating 4.2/5

Chris Solo - 26/10/2020 Confirmed reviews ALL

Actually I was intending to stay at the more upmarket Novotel on the same site, but when I came to try and make my last minute booking I found they had closed bookings. So I went for the Ibis instead, and I'm glad I did. Apart from room size, the Ibis had everything I would expect from a Novotel, and I suspect a slightly better location as it faces directly out at Southampton Water (albeit with a few dock buildings in the way). I had a lovely clean and comfortable room with a good view of stuff going on outside, including the biggest cruise ship I have ever seen, which was quite important because the weather was quite atrocious. And the hotels C-19 precautions were excellent, and well managed by the staff. My biggest concern was the fact that since C-19, I seem to have stopped using cash, and I had nothing appropriate to tip the breakfast and housekeeping staff with. I think the hotel chain should find some way of addressing this, as I doubt if cash is coming back.

Perfect Location

Customer review rating 4.2/5

Tom Families - 19/10/2020 Confirmed reviews ALL

Could not have been better located for the city centre. Smae standard of all the other Ibis Hotels we have stayed in all over Europe.

excellent location.

Customer review rating 4.2/5

Michael M. Solo - 19/10/2020 Confirmed reviews ALL

Very good service considering the covid19 status.

Brilliant.

Customer review rating 4.2/5

Andrew P. Business - 08/10/2020 Confirmed reviews ALL

As I normally expect, very good.

Very handy location

Customer review rating 4.2/5

John -. E. Solo - 30/09/2020 Confirmed reviews ALL

Comfortable room, usual facilities, have stayed before so I knew what to expect. Unfortunately, the breakfast, even though I had paid for a full breakfast, turned out to be just a simple continental offering. This I could't understand since this was the third hotel I had stayed in on this break and the other 2 were able to offer full cooked fare. The last night I was there, there was an issue with the hot water and therefore, not warm water for washing/showering. No compensation/refund offered

Good stay.

Customer review rating 4.2/5

Andy Families - 27/09/2020 Confirmed reviews ALL

Overall, my stay at the ibis in Southampton was good. The room was clean and bed comfortable. The necessary COVID-19 restrictions were well thought out. I had a couple of minor problems during my stay but the staff dealt with quickly.

Well situated

Customer review rating 4.2/5

Steve C. Couples - 25/09/2020 Confirmed reviews ALL

Pleasant

Basic & expensive

Customer review rating 4.2/5

Jackie L. Solo - 22/09/2020 Confirmed reviews ALL

I was disappointed with my choice. I paid in excess of £70 to stay in this hotel with my dog, in a pretty basic room, with barely any air, overlooking the expensive hotel car park which seemed noisy almost all night, not helped by the hotels irrigation system coming on at 4am, with most of the pipe work lying on the terrace outside my window so flooding the terraced roof. I appreciate Covid-19 is not doing us any favours, but the breakfast choice for me, was a complete no no, and to only offer snacks for evening meals, when I had done just shy of 200 miles, I felt was absurd. I had not realised at any point of my booking that the hotel should not be able to feed me. And I had purposely not chosen the Ibis Budget for exactly that reason, though as it turned out, it was operating anyway! I ate that evening at the Novotel across the carpark so do manage to get an ok supper, though as an overall package costing on excess of £100 I was not amused.

Generally a good location

Customer review rating 4.2/5

Alan Couples - 22/09/2020 Confirmed reviews ALL

First if coming by car using a gps set it for Ikea and turn into the turning just before Ikea then left at the roundabout by TGI Friday and into the car park ahead. The Ibis is comfortable with the usual features, bathroom, desk and A/C. Breakfast is done by a pre-order form and you need to go to reception to get it. Some people were eating theirs in the breakfast room but others like us took it to the room. There is a McDonalds on site for hot food. When we were there the Ibis Budget appeared to be closed and their clientele were transferred into the Ibis hotel. A number of those transferred were young people who went out socialising then came back at 4 in the morning and made a lot of noise outside. The bar is still available and the prices are reasonable for a hotel. The staff are friendly and helpful. Parking is available on site at £10 for 24 hours.

Excellent stay. staff were very efficient and welcoming. Good job.

Customer review rating 4.2/5

Mr P. W. Couples - 19/09/2020 Confirmed reviews ALL

Fantastic position for all our needs on our 2 day vacation

return visit well located

Customer review rating 4.2/5

Kathryn Friends - 18/09/2020 Confirmed reviews ALL

Good base for touring the area.

Central to the town and good car parking

Customer review rating 4.2/5

Eric L. Couples - 17/09/2020 Confirmed reviews ALL

We were disappointed that many public using the hotel did not follow the government ruling to wear face masks around the hotel , especially in the lift. Also our take away breakfast was well presented on the first day , but on the second we were an apple and orange drink missing which we had to go to reception to collect , and there was no milk for our tea , or sugar . The croissants on the first day were in a paper bag inside the breakfast bag , but the second day they were loose being contaminated from ceareal boxes , and other items loose within the bag , not very hygienic .

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