Hotel - ibis London Luton Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Luton Airport Hotel

3.5/5 2,420 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • HEATHROW AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AB INBEV2 km / 1.24 mi EASYJET0.5 km / 0.31 mi MONARCH AIRLINE0.5 km / 0.31 mi TUI1 km / 0.62 mi
DELPHI1 km / 0.62 mi GENERAL MOTORS0.5 km / 0.31 mi REXAM2 km / 1.24 mi

Your meetings and events

Conference facilities in Luton don't come better than this: we've got four rooms for you to choose from, so whether you're catering to five people or 70, there's plenty of room available. AV equipment and overhead projectors are available on request.

ibis London Luton Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
WIGMORE 11 m2 0 m 0 0 7 0 0
SUNDOWN 20 m2 2 m 10 0 10 8 0
WARDOWN 26 m2 2 m 20 10 15 10 0
STOCKWOOD 42 m2 2 m 40 20 20 24 0
WARDOWN + SUNDOWN 46 m2 2 m 30 20 25 18 0
STOCKWOOD + SUNDOWN 61 m2 2 m 50 27 30 28 0
STOCKWOOD + SUNDOWN + WARDOWN 88 m2 2 m 60 40 40 38 0
    • Videoconferencing
    • Audio and video equipment
    • Day light
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 162 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 9 family rooms
  • 12 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 5,168 reviews

Our guest reviews for
ibis London Luton Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,420 reviews
Maria Business - 23/01/2020 Confirmed reviews ALL
« Everything one would expect. »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam, Thank you for the kind review! Delighted you enjoyed your time with us and hope to see you again soon Sincerely, Agnieszka Assistant General Manager

Inessa Solo - 23/01/2020 Confirmed reviews ALL
« Perfect for an early flight »

The room was perfect, the staff very helpful, comfortable bed, I wish I could sleep there more than four hours :) Only 8-10 minutes walk from the Airport or you can take a local bus, I didn't cause I only had a small backpack. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INESSA K., WOW! What an amazing feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Assistant General Manager

Barber O. S. Couples - 21/01/2020 Confirmed reviews ALL
« Handy for early flight »

Basic room near terminal. Fine for check-in, sleep, leave, fly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David M., Thank you for the kind review! Delighted you enjoyed your time with us and hope to see you again soon Kindest regards, Agnieszka Letka- Mokrzycka Assistant General Manager

Elizabeth Solo - 21/01/2020 Confirmed reviews ALL
« Very friendly »

Easy to get too and friendly staff. Rooms a little hot. Bottled water in the room would have been useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH R., WOW! What an amazing feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

N Couples - 20/01/2020 Confirmed reviews ALL
« Good Stay »

Everything we needed was available. No issues. Nice and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NAZNINARA B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Les Business - 20/01/2020 Confirmed reviews ALL
« Ideally located for Car Hire Centre and Airport »

Very competitive price and staff welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LES S., WOW! What an amazing feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Nigel Couples - 18/01/2020 Confirmed reviews ALL
« Very convenient for airport »

Good. Pillows and bed a bit hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Assistant General Manager Assistant General Manager

Becca Couples - 17/01/2020 Confirmed reviews ALL
« Excellent stay »

We stayed here before a early morning flight, excellent stay, room had everything you would need to make your stay less stressful. No internal noise heard all night, and no external noise. Would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA What an amazing feedback :) Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Assistant General Manager

Anonymous Couples - 16/01/2020 Confirmed reviews ALL

Quick check in, room very comfortable and clean, good access for airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! We would like to wish you lovely weekend :) Sincerely, Agnieszka Assistant General Manager

Andy H. Business - 16/01/2020 Confirmed reviews ALL
« MR A H. »

Staff were friendly and helpful - clearly very busy. Room was comfortable with good facilities. Was woken at 5.30am by your food delivery from Brakes right outside my window - they were clearly trying to keep it as quiet as possible BUT this is a stupid time for a hotel to take deliveries of any kind!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDY H., We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Assistant General Manager

Olivia Couples - 16/01/2020 Confirmed reviews ALL
« Was what we paid for. Staff were lovely »

We arrived at the hotel. Check in was simple. Only problem is that the change for parking was way more than what was expected! No charge was mentioned and I assumed it was part of the booking fee. The rooms were wonderful, very clean and what we had paid for. Tea and coffee facilities even though we didn’t touch them were wonderful to have. Lastly our bath plug was broken! This was a disappointment because i would’ve liked a bath. But everything else was satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivia, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Lauren O. Solo - 16/01/2020 Confirmed reviews ALL
« Very relaxing enjoyable stay. »

I had a very relaxing enjoyable stay, I had really good facilities and slept so well. This was my second stay at this hotel and would certainly stay again. Good value for money too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Assistant General Manager

Mrs J. J. D. Friends - 15/01/2020 Confirmed reviews ALL
« Mrs »

Very nice no complaints Breakfast lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane D., Thank you for lovely feedback I hope to see you shortly Have a lovely week ahead Assistant General Manager

Anonymous Business - 15/01/2020 Confirmed reviews ALL
« average »

Attempts to be youth-friendly. Rooms are fine but cheap plastic chairs. Silly seating in bar area. Red-badge Ibis has really gone down over past few years. Several recent stays at this hotel. Often, check-in has been slow & I've given the benefit of the doubt. This time, the only person visible at the bar/check-in area was trying to explain how things work to a couple of tourists who seemed slow on the uptake. It took a while but, when he got to me, all was rapidly done, so no complaints about him. I came back downstairs for food, lots of staff, again all pleasant & helpful. You need to review staffing levels/simultaneous breaks so that one awkward customer doesn't bring everything to a halt for everyone else. As far as I can tell, staff are all doing their best and always give attention to the person they're dealing with, but someone should be keeping an eye on the wider picture. You could learn from the Holiday Inn next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREVOR M., Thank you for taking the time to tell us about your experience at the ibis London Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm glad to hear about your comments in regards to our team I will pass to them At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Assistant General Manager

Anonymous Families - 13/01/2020 Confirmed reviews ALL
« No where near as good as previous stays »

Slow check in despite checking in online. Asked for a room high up and at front. Got UG and side. Very small room. Minimal loo roll. Maids knocking on doors early on Sunday morning. In my party when check out is 12 noon. Surprised parking has doubled in price since the last stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear POPPY M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please feel free to contact myself if you will plan to stay with us in a future and I will personally look after your stay with us Sincerely, Agnieszka Assistant General Manager

Peter M. Couples - 13/01/2020 Confirmed reviews ALL
« Cheap and convenient for flights from Luton »

The rooms are basic but clean and it’s a 5-10 minute walk to the terminal. Very convenient and good overall value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Assistant General Manager

George Friends - 10/01/2020 Confirmed reviews ALL
« Satisfactory overnight accommodation »

Room was clean and adequately comfortable. Breakfast experience wasn’t great with difficulty in finding a plate and no staff immediately available to help. Good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

John C. Solo - 10/01/2020 Confirmed reviews ALL
« Overnight stay before a 6am flight »

Good night's sleep in a comfortable room. I was disappinted that the TV did not have an alarm facility for a wake up call, so I had to use my computer and mobile phone, but did not have the back up of the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN C., Thank you for taking the time to tell us about your experience at the ibis London Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Assistant General Manager

Gabriela Solo - 07/01/2020 Confirmed reviews ALL
« Good location »

Good location if you need to sleep before or after your trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GABRIELA M., WOW! What an amazing feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

Blake Solo - 07/01/2020 Confirmed reviews ALL

Hotel was simple but provided everthing you needed even a cup of team in the morning. Worth everys cent staying there. Very close to the airport only a 10min walk and east enough to get to from the train station. The night staff where very friendly when I arrived and the same lady still very happy and nice when I left in the early morning. (she was excellent and very friendly.(Unfortunately didn't catch her name)).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Blake, WOW! What an amazing feedback. We are delight to hear that you have enjoyed your stay with us. We are looking forward to welcome you back again Sincerely, Agnieszka Letka- Mokrzycka Assistant General Manager

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