ibis Brussels off Grand Place Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 11,829 reviews

ALLSAFE approved hotel

Information message

ibis Brussels off Grand Place
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+ 14 Services

Hotel extras

  • ALLSAFE Bureau Veritas label

  • Just a 2-minute walk from the Grand-Place

  • Breakfast buffet served every morning

  • Easy connection to the airport

  • Early check-in and late check-out optional

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100
Rue du Marché aux Herbes 100
1000 brussels
belgium

Fax: (+32)2/5145067

Check-in from 15h00

Check out up to 12h00

  • DE BROUCKERE - CIMETIERE DE BRUX:  BUS 66 GARE CENTRALE

  • DE BROUCKERE - DELTA:  BUS 71 GARE CENTRALE

  • DE BROUCKERE - DIESDELLE:  BUS 60 GARE CENTRALE

  • DE BROUCKERE - HOF TEN BERG:  BUS 29 GARE CENTRALE

  • DE BROUCKERE - NATO:  BUS 65 GARE CENTRALE

  • MAES - MACHTENS:  BUS 63 GARE CENTRALE

  • HERRMAN DEBROUX - ROI BAUDOUIN:  METRO 1A GARE CENTRALE

  • STOCKEL - BIZET:  METRO 1B GARE CENTRALE

  • By plane

    NATIONAL BRUSSELS AIRPORT At 14.3km / 8.89 miles

  • By car

    E 19 ANTWERPEN-BRUSSEL-PARIS At 5km / 3.13 miles

  • By car

    E40 CALAIS-BRUSSEL-LOEIN At 7km / 4.38 miles

  • By car

    E411 LUXEMBOURG-BRUSSEL At 7km / 4.38 miles

  • By train

    GARE CENTRALE / CENTRAAL STATION At 0.2km / 0.13 miles

  • By train

    GARE DU MIDI / ZUIDSTATION At 2km / 1.24 miles

GPS:50.846767, 4.355081

Congress centre

  • PALAIS DES CONGRES 0.2 km / 0.13 mi
  • SQ MEETING CENTRE 0.2 km / 0.12 mi

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

ST MICHEL Non contractual photo

Currently unavailable

The Bar: a friendly place to get together at any time of day.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Brussels off Grand Place

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,829 reviews

TripAdvisor Rating 4.0/5

3,687 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Perfect location, good food, cozy room

Customer review rating 5.0/5

Anonymous Couples - 22/01/2022 Confirmed reviews ALL

So happy to met you See u next time!

Dear Guest, Thank you for this review of your time at our hotel. We are happy that you were satisfied with our location. Jurgen Van der Haegen, General Manager

Fantastic

Customer review rating 5.0/5

Stuart Families - 17/01/2022 Confirmed reviews ALL

Great location, cosy room, very clean. Perfect.

Dear Stuart, Thank you very much for your kind review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience. Jurgen Vanderhaeghen, General Manager

location is overall best asset

Customer review rating 2.5/5

Ole Business - 14/01/2022 Confirmed reviews ALL

not to pleasent breakfast with reheated food, dried cheese, ham and salami presented like left overs from yesterday

Dear Ole, Thank you for taking the time to share your review. We are glad to know that you appreciated our location. However, we are disappointed to read that you were not fully satisfied with our breakfast. We would like to believe that offer a good range of sweet and savoury dishes; please know that your feedback has been duly noted. We hope to welcome you back on your next visit to Bologna. Kind regards, Jurgen Vanderhaeghen, General Manager

Perfect Location

Customer review rating 4.0/5

Rahm M. Families - 14/01/2022 Confirmed reviews ALL

Easy access to stores, restaurants, train station. Would be nice to have some coffee options in the room. Otherwise a good experience.

Dear Rahm M, Thanks for taking the time to review your visit to our hotel. We appreciate that you chose to stay with us and are glad to know your experience was memorable. Our guests' opinions are very useful as they help us to identify areas in which we can improve; please know that we have noted your feedback. We look forward to welcoming you back. Kindest regards, Jurgen Vanderhaeghen, General Manager

Friendly people and good facilities!!

Customer review rating 5.0/5

Jose F. Families - 13/01/2022 Confirmed reviews ALL

I really appreciated not only the location but the warmer reception, good facilities and breakfast, clean and convenient.

Dear Jose F. Jose F., Thank you very much for your kind feedback. We are very glad that you enjoyed your stay with us. Your kind words about our team members are especially appreciated. It would be our pleasure to have you return for another memorable experience! Best wishes, Jurgen Vanderhaeghen, General Manager
Customer review rating 4.5/5

Anonymous Solo - 31/12/2021 Confirmed reviews ALL

Very calm and cosy. The staff was very friendly,

Dear Guest, Thank you for your review. We are pleased you were happy with the standard of your room. We are sorry that you found breakfast expensive; we do try to offer a wide selection of choices for our guests, and we feel that the excellent quality of our food products is closely reflected in our rates. We look forward to welcoming you back in the future. Best regards, Kevin Martens, General Manager

Excellelent Location, Lovely Stay

Customer review rating 5.0/5

Vasileios Families - 29/12/2021 Confirmed reviews ALL

The hotel and the room given was perfect. Ideally placed in the center of Brussels (next to numerous restaurants and coffee shops). Parking next door (expensive thought, 22 euros after 6,5 hours up to 24 hours). Clean room with adequate space (3 room superior) The only problem was that we were charged? 60 euros. We presume as a deposit. And at the hotel they didn't know anything about it. It was Accor fault or Ibis central system when they ask you to finalise Covid free booking via their application. We hope that we shall get refunded eventually. Definitely avoid doing that if the same message comes to you. It wasn't necessary at all. Despite that everything else was lovely. And the receptionists very assisting. We enjoyed our stay and we shall visit this hotel again for sure.

Dear Vasileios, We are glad to receive such a positive review! It is always a pleasure to welcome a returning guest and we are thrilled to hear we continue to provide the experience you have come to expect at our hotel. While we would like to believe that the price of our secured parking is quite competitive, we have noted your remarks. We look forward to welcoming you and your family on your next trip. Best wishes, Kevin Martens, General Manager

Overall, good hotel

Customer review rating 4.0/5

Lb Solo - 22/12/2021 Confirmed reviews ALL

The location of this hotel is great - very close to the Grand Place without being in the middle of everything. The breakfast spread was lovely - lots of variety, tasty, and fresh. The rooms themselves are a bit brutalist - despite friendly decor, it felt a bit like a dorm room - very industrial. It's totally fine if you're just using it as a crash pad while sightseeing, as I was, but not the most aesthetically pleasing for my tastes.

Dear Lb, Thanks for taking the time to comment on your visit to our hotel. We are delighted that you had a pleasant stay however, we regret to read that your room did not completely meet your expectations and have taken note of your comment. The whole team hope that we have the pleasure of welcoming you back in the future. Best wishes, Kevin Martens, General Manager

Well located, very clean

Customer review rating 4.5/5

Antonia Couples - 20/12/2021 Confirmed reviews ALL

It was all great

Dear Antonia, Thank you for sharing your experience. We are grateful to you for your mention of our convenient location and the the high standards which we strive to uphold. We look forward to welcoming you back soon. Best regards, Kevin Martens, General Manager

Top class breakfast

Customer review rating 5.0/5

Susan Families - 08/12/2021 Confirmed reviews ALL

Great stay here, hotel is clean, lovely decor, great location and very covid safe. Breakfast was excellent, so fresh, such a plethora of options, well done. I actually stayed here 15yrs ago, and the hotel has completely modernised itself, was great to see.

Dear Susan, We are glad to receive such a positive review! We appreciate your mention of our convenient location. Your well-being is important to us, and we are glad to know that you felt comfortable during your stay with the measures we have put in place. We look forward to welcoming you back soon. Best regards, Kevin Martens, General Manager

Good location but rooms not like on pictures

Customer review rating 2.0/5

Fiona Business - 03/12/2021 Confirmed reviews ALL

Overall a good stay but the rooms don’t look like what you find online. My room was extremely small. But location was great.

Dear Fiona, Thank you for sharing your review. We are sorry to know the size of your room was not convenient for you. We do however offer rooms of varying sizes and our team members are always available to assist with room selections. Nevertheless, it is nice to know that our location was to your liking. We hope to have the opportunity of welcoming you back. All the best, Kevin Martens, General Manager

Nice location and comfortable room

Customer review rating 5.0/5

Joowoono Families - 01/12/2021 Confirmed reviews ALL

Great accomodation with reasonable price. Parking was little bit difficult to move with big luggage except that the location and service are so nice.

We are glad your room was ideal for you. We regret that you had trouble with your luggage, our team would have been happy to assist you if requested. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. Kevin Martens, General Manager

Earns it's name

TripAdvisor rating 4.0/5

TerjeOslo_Norway 27/11/2021 TripAdvisor review

Just off Grand Place (as the name indicates!) and a few minutes walk away from Brussels central station, this hotel is super convenient for a stay in Brussels. Shopping, wine and dine, beers and tourist traps all around!

Dear Terjeoslo_Norway, Thank you for taking the time to share your feedback. We truly appreciate you choosing to stay with us. It is a pleasure to know that our convenient location met your needs and expectations. We look forward to welcoming you back in the future. Kind regards, Kevin Martens, General Manager

Perfect stay at a perfect location

TripAdvisor rating 4.0/5

Abraber Solo travel - 02/10/2021 TripAdvisor review

I had a perfect stay at this hotel. I stayed here before and knew it was close to the station and the Grand Place. The breakfast was great with so many nice things to choose from. The bar was closed during my stay but that has to with corona. I know from th past taht you can have a great beer there.

Dear Abraber, Thank you very much for your kind review. It is rewarding to hear you had a pleasant experience with us and that you appreciated the high standards we work hard to uphold. Thank you for highlighting our breakfast, we are happy that it helped to start your day off right. We have tried to respect the needs of all our guests and have ample opening times for our bar while taking into account the respect for our guests who wish for a quiet relaxing atmosphere. Nevertheless, we have noted your comments in this regard. We are very much looking forward to welcoming you again. Best regards, Kevin Martens, General Manager

Excellent Location and Price

TripAdvisor rating 4.0/5

H3166NYchrisr 23/09/2021 TripAdvisor review

This hotel is situated just a short 3-5 min walk from the main train station in brussels and a minut away from the Grand Place. The staff were very helpful with excellent English , the bar is clean and tidy although not too busy. There is a continental breakfast but if you want to get breakfast outside in the plaza that the hotel is situated then there are many options (note most shops/cafes dont open until 10 so if you need an earlier breakfast the hotel is the one to go for ) I was on a street side room but the triple glazing made for a good sleep. theres AC in the rooms so heat isnt an issue. Even though Covid is still with us, rooms are serviced each day ( unlike others ive stayed in ) and hand sanitisers are at every entrance/touch point /lift entrance and exit. All in all extremely good value and i couldnt find any fault . The rooms are compact with not much storage space but all you need on a short trip. I personally like firmer pillows but others in my group didnt have that as an issue

Dear Chris, Thank you for commenting on your stay. We are glad that you had a pleasant stay but regret that you were a little disappointed with the size of your room; we do have different categories and sizes, and we would be very happy to find you one better suited to your requirements for your next visit. However, thanks for mentioning the cleanliness of your room's amenities. We are pleased to hear that our location was convenient for you. With public transport so nearby, it is easy to access our hotel and explore all of the beautiful attractions around Brussels . We appreciate your kind words about our team members. This positive feedback inspires us to continue upholding our high standards of service. We do hope that you will return for an improved experience in the future. Kind regards, Kevin Martens, General Manager

i do not like your CASHLESS system

TripAdvisor rating 5.0/5

goxl Business - 16/02/2020 TripAdvisor review

i do not like your cashless system which was introduced during the recent months - i just hate it and sometimes it can make life very difficult. I have been using this hotel for may years and I have never complained. but this system is just pissing me off.

Best İbis in Brussels

TripAdvisor rating 5.0/5

oznuryilmaz Business - 09/02/2020 TripAdvisor review

My stay was great. I only didnot like that we have to pay via card. However, I will always prefer this İbis instead of others. The bathroom and the room was much better. Breakfast is great. Lobby is a little bit small but anyway it is good. Cosy and has an excellent location.

Short stay and very pleasent experience

TripAdvisor rating 4.0/5

bartdamir Business - 17/01/2020 TripAdvisor review

I had been staying at the hotel on business, arrived late and staff was very forthcoming and helpful. Room and the bathroom were spaceous, warm and clean. I am a bit taken aback seeing the non slip patches in the bathtub that seem a bit worn out ( to be honest I prefer showers). Gonna be staying there again, without a doubt.

Ideal short break

TripAdvisor rating 4.0/5

BigBriKesgrave Solo travel - 13/01/2020 TripAdvisor review

This hotel is in an ideal location close to the Grand Place and the Central Railway Station. The rooms are basic without fancy extras but are a good size for this style of hotel, although a little short on storage space if you are staying for more than a couple of days. Everything was clean and working and the staff friendly. Breakfast is nothing special but then its a lot cheaper than many hotels.

Brussels; alive and enlivening

TripAdvisor rating 4.0/5

Itinerant_citizen Couples - 06/01/2020 TripAdvisor review

Flying visit; New Year day +2 : HOTEL V. Good. CITY Jumping and friendly. Underground parking quick, adjacent and reassuringly pleasant decorative quality and atmosphere. Very good value for city centre.

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