Hotel - ibis Brugge Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brugge Centrum Hotel

4.0/5 2,770 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Companies and event centres nearby

Congress centre

OUD ST-JAN0.2 km / 0.13 mi

Exhibition centre

OUD ST-JAN0.2 km / 0.13 mi

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 128 rooms
  • 76 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 7,955 reviews

Our guest reviews for
ibis Brugge Centrum

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 2,770 reviews
G Friends - 11/02/2020 Confirmed reviews ALL
« Location good, dishonest practices »

Location is good, staff are friendly. Rooms are tiny compared to other Ibis hotels. Cramped and toilet almost unusable if you're over a certain height. Charged my card the full amount without asking me (after having shown them I had prepaid - they agreed and then charged anyway without informing me). Also, added breakfast onto the bill as standard, even though I never had it, meaning I couldn't fast check out and had to explain I hadn't eaten breakfast. These practices seem very dishonest.

Anonymous Families - 11/02/2020 Confirmed reviews ALL

Perfectly located for a trip to Bruges. Good clean comfortable hotel without the frills

Noel Couples - 11/02/2020 Confirmed reviews ALL
« We had a great stay »

It suited us very much re location, price and lovely staff.

P.a. Couples - 11/02/2020 Confirmed reviews ALL
« good location, pretty average hotel »

the location was great as expected, and all staff were extremely helpful & polite. However, the room really let things down. The bathrooms are made for hobbits, the toilet had less legroom than 3rd class Ryan Air planes, a bath/shower you had to climb around the sink to get in, and don't dream of lying down in the bath if you're over 5ft tall!! Pillows on bed were thin and fairly useless. Room was clean though, and again, credit to the lovely staff!

Anonymous Solo - 09/02/2020 Confirmed reviews ALL
« Great location, but quality of room not on par with price. »

Check-in went well and personnel were very friendly. When I entered the room, it was very dated. There was little room to sit. The bathroom layout was also not very functional. The bathtub was unusually high and not easy to enter due to the height of the tub, the glass window, and the bathroom sink. The bed was comfortable and there was little outside noise at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for reviewing your recent stay. We are pleased to know that you enjoyed our convenient location as well as our team's courteous service. However, we regret that there were aspects of your room which did not meet your expectations. Rest assured that we have taken good note of your comments and have passed them along to the relevant department for review. The feedback of our guests is very helpful as we work to constantly improve our hotel and services. We do appreciate the importance of a good night's sleep and so it is rewarding to hear that, despite this, your stay was restful. We would like to have the opportunity of welcoming you again for a perfect stay. Best wishes, Ariane SAMAEY, General Manager

Peter B. Couples - 08/02/2020 Confirmed reviews ALL
« Great location excellent staff. »

Have stayed many times, and cannot fault any part of our stay, from arrival to departure, excellent customer services, good breakfast.

Dbow Couples - 08/02/2020 Confirmed reviews ALL
« No snacks 24/7 »

Good location near the centre of town for this Ibis. Car parking under the hotel but not owned by it. Got to hotel at about 22.30 after a long drive but was told that there were no 24/7 snacks as this was a ‘franchise’ Ibis. One of the reasons I stay at Ibis when travelling is that you know exactly what you are getting- but not in this case. Hotel looking a bit tired and could do with refurbishment to the latest Ibis standards

Laura Friends - 04/02/2020 Confirmed reviews ALL
« Short break »

The room was claustrophobic and very noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, Thank you for taking the time to share feedback following your stay with us. We regret to read that you were not fully satisfied with your room and would like to apologize for any inconvenience. The satisfaction of our guests is of the utmost importance to us and we are always on hand to assist in making your stay as comfortable as possible. We do hope that you will return for a more enjoyable stay in the future. Kind regards, Ariane SAMAEY, General Manager

Janine D. W. Couples - 04/02/2020 Confirmed reviews ALL
« Well located in walking distances from the Station and all the major sightseeing opportunities »

We stayed one night and everything was very comfortable. The hotel is ideally placed and within walking distance of all major sightseeing opportunities.

Jolene Couples - 04/02/2020 Confirmed reviews ALL
« We keep coming back! »

We come to Brugge every year for the beer festival and make sure to stay at the Ibis centrum! The rooms are clean, breakfast is good and the staff is wonderful :) location is close to the train, or has a parking garage on site if you drive.

Oriana Solo - 03/02/2020 Confirmed reviews ALL
« Nice building! »

The room and breakfast was very good but there was no boiler in the room and there were steps to my room. I didn't like the idea that you took a garantee of almost 500 dollars from my account and I haven't seen the refund after 3 days leaving the hotel. Please I would like you to send me the voucher with the reverse. They caused me a great problem as now I need that amount of money to pay other hotels.

Anonymous Families - 31/01/2020 Confirmed reviews ALL
« Good location to airport. Poor service. »

Arrived late and due to “system problem” had to wait 1 1/2 hours to get room. Weak explanation for cause and expectation for resolution. Poor communication. Room was decent, clean and sparse but OK for night before air departure. Paid shuttle to airport was good and cheap.

Anonymous Families - 27/01/2020 Confirmed reviews ALL
« Great location, clean »

Staff very helpful

Denny Families - 25/01/2020 Confirmed reviews ALL
« very good stay »

clean and cozy room in a central location

William C. Couples - 25/01/2020 Confirmed reviews ALL
« Weekend break »

Hotel looks good from outside and reception,room was very basic and small,but clean,bed very comfy and quiet staff were very nice,bar area good,had one breakfast which was adequate,good location,and price was good,would stay again

Mr T. W. Couples - 24/01/2020 Confirmed reviews ALL
« well located »

the hotel was nice my biggest complaint is that their was no tea/coffee making facilities in the room which considering Ibis is a big hotel chain that they cannot provide this simple comfort when I have stayed in b&b,s in seaside resorts in the uk which are not even stared and that is always provided.

Visitor Friends - 24/01/2020 Confirmed reviews ALL
« Very good »

Very good. Ibis offered what I needed during my stay. One suggestion: if possible, review the prive of the breakfast. In my opinion, it is quite expensive.

Jp Business - 22/01/2020 Confirmed reviews ALL
« Great location »

Professional, clean, easy

Richard Friends - 21/01/2020 Confirmed reviews ALL
« Good - Mostly... »

Would have been more positive feedback, but let down by poor experience in the restaurant on Saturday evening.. We were late returning to the hotel from a competition that had been all day, arriving just after 10pm. (we've stayed at this hotel probably around 14 or more years to play the competition.) 4/6 of us placed our food order immediately (10.10pm) then I phoned the other 2 to get their orders placed. I'd already checked with the lady behind the bar (who really did try her best, she was a star) who had said that as long as the order was before 10.30 it would be ok. We went to add the two additional orders at 10.15 only to find our original order crossed out and the chef and man behind the bar saying the restaurant was closed, there was no more food, not even salad. The chef offered to cook a pizza, but nothing else. (We'd only ordered 3 spaghetti, 1 tortellini two burgers and a few baskets of fries, not much of a challenge for the chef). The man behind the bar just shrugged and scowled, very rude, and the chef just said that he'd finished at 10.15 as they'd already had around 15 other players arrive a short while before. The restaurant opening hours are stated as "until 10.30", but perhaps "until the chef has had enough and wants to go home" would be more appropriate. So the hotel loses over 200€ of business and 6 of us have to walk into town to try and find something to eat. Really, I'd expected better from the hotel, where it seems the chef can make whatever rules they wish and the management do not support their guests. It's a real shame after so many years of staying there, having our meals there, etc. Looks like we'll need to consider alternative accommodation in future years.

Anonymous Couples - 20/01/2020 Confirmed reviews ALL
« Good »

Good location, but the decoration is not great, some marks on the corridor carpet. I didn't like the fact that there was a door leading to the next room, even if it was closed. We heard everything in the other room.

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