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Mercure Nancy Centre Place Stanislas Hotel 4 stars

Customer review rating 4.1/5 5,408 reviews

ALLSAFE approved hotel

Mercure Nancy Centre Place Stanislas Hotel
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+ 22 Services

Hotel extras

  • Right in the city center, a 2-minute walk fromthe famous and beautiful Place Stanislas

  • A 5-minute walk from Nancy TGV train station, the conference center and shops

  • Enjoy a home away from home - smiles, advice, personalized breakfast and comfort

  • Private, covered car park, everything you needfor a stress-free stay

  • 2 fully equipped meeting rooms with natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
Accès Parking : 31 rue Gambetta
54000 nancy
france

Tel: +33383309260

Fax: (+33)3/83309292

Check-in from 14h00

Check out up to 12h00

  • CHU BRABOIS :  T1 POINT CENTRAL

  • By plane

    LUXEMBOURG At 120km / 74 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    STRASBOURG At 170km / 105 miles

  • By car

    NANCY CENTRE At 4km / 2 miles

  • By car

    PARC DES EXPOSITIONS At 5km / 3 miles

  • By train

    NANCY VILLE At 0km / 0 miles

GPS :48.692127, 6.180276

Companies

  • BALLET ET OPERA DE NANCY 0.0 km / 0.0 mi
  • BANQUE DE FRANCE 0.0 km / 0.0 mi
  • BNP PARIBAS 0.0 km / 0.0 mi
  • CAISSE D EPARGNE 0.0 km / 0.0 mi
  • CAISSE D'EPARGNE PAYS LORRAINS 0.0 km / 0.0 mi
  • COCA COLA 0.0 km / 0.0 mi
  • CONVERTEAM 0.0 km / 0.0 mi
  • EDF 0.0 km / 0.0 mi
  • GDF SUEZ 0.0 km / 0.0 mi
  • KPMG 0.0 km / 0.0 mi
  • NOVASEP 0.0 km / 0.0 mi
  • PALAIS DES CONGRES 0.0 km / 0.0 mi
  • SAINT GOBAIN 0.0 km / 0.0 mi
  • SOCIETE GENERALE 0.0 km / 0.0 mi

Your meetings and events

An intimate lounge for a cozy atmosphere or modular space for up to 30 people? Both our rooms have fiber-optic Wi-Fi and can be adapted to your needs. Fancy a break or lunch? Our teams will pamper you!

Room descriptions and layouts

meeting rooms

From 1 to 30 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Soundproof

  • Office

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Make yourself at home. Our Superior and Privilege Rooms are designed as a cocooning space for you to unwind during your stay in the beautiful city of Nancy.

Our restaurants and bars

BAR

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,408 reviews

TripAdvisor Rating 4.0/5

378 reviews

Excellent

Customer review rating 3.5/5

Anonymous Couples - 09/09/2021 Confirmed reviews ALL

It was grand. My French is poor, so it was difficult to understand what needed to be done with regard to parking and the ticket.

Well located

Customer review rating 4.0/5

A.p. Couples - 05/09/2021 Confirmed reviews ALL

Absence of "Do not disturb" card is a negative thing. The room should not be cleaned while guests are having breakfast.

Well located

Customer review rating 4.0/5

Jan Couples - 02/09/2021 Confirmed reviews ALL

Very friendly staff

Very long check in, very noisy, door did not close

Customer review rating 1.0/5

Anonymous Couples - 24/08/2021 Confirmed reviews ALL

We checked in, and while we found a very helpful staff member, for some reason they could not get the IT system to work. So after 20 minutes of waiting, we left our suitcase and went in the town, to come back later. There was a large group in the hotel, cutting in line several times, not wearing masks, running in the hall at 2 am (and slamming the doors), even knocking on our door at 4 am. While I understand the group is not the hotels fault, I felt very little was done by the hotel. There was a door on our privilige room 304, which could have blocked out noise, but it jammed and did not close. Hotel was fully booked so no room change possible. There was a fire alarm at 2 am (the time the large group was still running around). 0 information given to the people waiting outside in the cold for 1.5 hours There was a fire alarm

An altogether poor hotel

Customer review rating 1.5/5

Anonymous Families - 22/08/2021 Confirmed reviews ALL

The hotel is poorly run and poorly maintained. The staff seemed untrained. Service at best mediocre, and certainly inattentive. The physical condition of rooms and so on needs attention.

Super location

Customer review rating 3.5/5

Sabine Friends - 15/08/2021 Confirmed reviews ALL

The location of the hotel was just perfect. It was so close to the Place Stanislas, the place-to-be in Nancy. The staff was very friendly. The rooms were very small, but clean. Breakfast was ok, nothing wow, but not bad for France.

Great stay

Customer review rating 4.5/5

Anonymous Families - 11/08/2021 Confirmed reviews ALL

Positives: - Very little noise for a hotel downtown! - Next to Place Stanislas and many restaurants - Convenient parking on site Negative: - No plates or silverware available at restaurant. We understand that Covid 19 has some impact, but not providing clean plates for a breakfast buffet is a little too much!

Ootions very limited in Nancy

Customer review rating 3.5/5

Sameer Couples - 06/08/2021 Confirmed reviews ALL

Staff (Ego and Robica) are very friendly and helpful, however the front desk manager is helpless and tough. Hotel rooms are very very small, you cant enter the toilet normally, you have to squeeze yourself to enter, I had to change room category, and forced to pay much more.

Hotel checked me out whilst I was still at the hotel!

Customer review rating 2.0/5

Anonymous Couples - 04/08/2021 Confirmed reviews ALL

Hotel checked me out whilst we were in the hotel. Discussed with reception who unable to resolve a frustrating experience I wouldn't stay here again because of this issue

Customer review rating 3.5/5

T. A. Business - 29/07/2021 Confirmed reviews ALL

Great staff!

Excellent Stay!

Customer review rating 4.5/5

Happy C. Couples - 28/07/2021 Confirmed reviews ALL

A very good experience, well-located, clean rooms, welcoming staff. We will definitely be back!

Everything was just not good

Customer review rating 2.0/5

Anonymous Couples - 20/07/2021 Confirmed reviews ALL

Rooms are outdated, bathroom sinks were clogged, everything felt dirty, view was awfull, parking garage too narrow

Well located

Customer review rating 4.5/5

Anonymous Families - 20/07/2021 Confirmed reviews ALL

Proff team, Nice location. Nnice breakfest.

Perfect location - poor communication with staff (and not because of the language)

Customer review rating 3.5/5

Caroline Couples - 12/07/2021 Confirmed reviews ALL

Welcome was quite disappointed. This was my first trip in a long time and I found that the communication with the hotel staff was a bit difficult. For example, we had to fill in a form before going to breakfast, even though breakfast was included in the price; i.e. the hotel had already all my details through the booking/room number and my loyalty card. Also, as a Platinum member, I received a voucher for a free drink at the bar. The offered drink was for one person only when we were two in the room. This makes no sense, except making us spend more money to pay for the second person's drink... I fee this to be a "false" present.... In the end, we had a coffee in our room. Better not to offer anything then. In my past experience in other Accor hotels, the drink was also offered to the second person if we were two in the room.

Dear Guest, Thank you for the great review of our hotel even if you don't agree with conditions of the loyalty program about the welcome drink. We will transfer you review to the programm. The form you filled in, is requested by govenrment because of covid. Of course, we know that you take the breakfast, but without ths form, we don't know at what time... We will welcome you as before as covid, but we have to wait few months... We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good Holiday hotel

TripAdvisor rating 3.0/5

zilvervliet 10/08/2020 TripAdvisor review

The hotel mercure is a nice hotel, nice new rooms and it’s fine to have your car parked in the garage. The only complain was the breakfast. This could be better! € 16,50 p.p. Without egg’s, cheese etc. Is overprised

Dear guest, Thank you for taking the time to share your views. Your satisfaction about our room is a real pleasure for our teams and myself. Moreover, our hotel is the only one to have a secure and covered car park in the heart of Nancy for the greatest joy of its customers. We're sorry that our breakfast did not live up to your expectations. However, we have reopened our breakfast buffet since Saturday 1st August with a greater variety (especially cheese) and a plate service of hot products (scrambled eggs, sausages and bacon) at your request. Therefore, I am surprised to hear that you have not been able to enjoy our delicious hot products and cheese. Hoping to regain your confidence during your next stay at the Mercure Nancy Centre Place Stanislas.

Super hotel, city centeer location

TripAdvisor rating 4.0/5

rvannamen Couples - 07/08/2020 TripAdvisor review

We enjoyed our stay in the Mercure Nancy Centre Place STanislas. Central location and a very good well equuipped room. Convenient that the hotel has its own parking garage. The only minus point was the the very small bathroom

Dear guest, Thank you for the notice you published about our hotel. We are delighted that you liked the location of our hotel. Indeed, our establishment is the only one to have a covered and secure (paying) car park in downtown Nancy for its customers. Our hotel being a former convent, its architecture is atypical, and this is what makes its charm. Some rooms are therefore larger than others. During your next stay with us, prefer the Privilege Room which has a larger surface area and will provide you with all the necessary comfort including a King Size bed, bathrobes, a Nespresso machine and a minibar with 5 non-alcoholic drinks included. We hope that you will have the opportunity to come and stay with us again.

Gary A

TripAdvisor rating 5.0/5

O7090GQgarya Business - 09/07/2019 TripAdvisor review

The best hotel in Nancy! Fantastic staff who always smile, always ready to help. Reception team are the best for a very fast check in & departure they are so efficient especially Virginie.Breakfast team are very happy & helpful in a morning so we can get a good fast breakfast and go. The rooms are perfect very clean & quiet, the temperature in Nancy was very high but the air con kept my room perfect. The bar staff especially Caroline are brilliant!

Thank you Gary for you warm comment. You are a loyal guest in our hotel, and it's always a pleasure for my team (and I) to welcome you. I will notify your comment to them. When will you come back to welcome you again ? After, your holidays ? We are impatient to welcome you again Kind regards

Good location.

TripAdvisor rating 5.0/5

stanpark Couples - 04/05/2019 TripAdvisor review

Very near the Stanislas square and the room was adequate size for European hotel standard. Friendly staff, but don't bring SUV size cars for the underground parking. It is difficult to maneuver around the turns.

Thanks for your review. We are glad to read your satisfaction. We offer a private and secured parking but we agree that you need attention to drive inside that's why we can offer you 2 places outside for car over 1m90. Don't hesitate to ask us these places if you need it. Kind regards

Nancy in Spring

TripAdvisor rating 4.0/5

744thierrys Solo travel - 30/04/2019 TripAdvisor review

Very good central Location Close to main points of interest, Parking is very convenient even if very tight and difficult to circulate into, Cosy room, howver very, very small! People frendly and helpful

Thanks for you kind review. Hotel is well located : near to place Stanislas, old city, railstation or Congress Center Jean Prouvé. We offer a private and secured parking. We agree that parking needs attention. Don't hesitate to ask us for help. I will share your comment with my team. Best regards

great location but getting congested at time

TripAdvisor rating 3.0/5

JMS-NW6 Business - 14/10/2018 TripAdvisor review

you can hardly think of a better location in town, and they even kept a precious parking space available despite my late arrival. However, the check-out was very crowded as there is only so much the only guest manager on duty could do

Thank your for your time to post a comment here about your stay. We are glad that you appreciate localization of the hotel, really few steps distance from place Stanislas, old city and shops. We note that you had a trouble at your departure with too much waiting time, so we will do our best to improve that. We hope to welcome you again in the future, Kind regards

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