Le Louise Hotel Brussels - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 7,410 reviews

ALLSAFE approved hotel

Le Louise Hotel Brussels - MGallery
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+ 20 Services

Hotel extras

  • Walking distance to Brussels Historic City Centre & European District.

  • Close proximity to high-end dining and shopping experiences.

  • Signature on-site dining by Isabelle Arpin at the Masion Louise Restaurant and Wine Bar.

  • Fully equipped meeting room facilities and fitness area.

  • Lush private courtyard and garden.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Le Louise Hotel Brussels - MGallery

40 Avenue de la Toison d Or
1050 brussels
belgium

Fax: (+32)2/5145744

Check-in from 15h00

Check out up to 12h00

  • BUS:  34, 54,71, 80, 6 Louise or Porte de Namur or Trôn

  • LOUISE:  2, 6 LOUISE

  • TRAM:  92, 94 LOUISE

  • By plane

    ANVERS At 50km / 31.25 miles

  • By plane

    OSTEND At 120km / 75 miles

  • By plane

    ZAVENTEM At 15km / 9.38 miles - Shuttle paying

  • By car

    ANVERS At 7km / 4.38 miles

  • By car

    GAND At 75km / 46.61 miles

  • By car

    NAMUR At 50km / 31.07 miles

  • By train

    BRUXELLES MIDI BRUSSEL ZU At 3km / 1.86 miles

GPS:50.835984, 4.356411

Companies

  • CEE 2.0 km / 1.25 mi
  • EBSCO 20.0 km / 12.5 mi
  • ELECTRABEL 0.2 km / 0.13 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Maison Louise - Restaurant & Win

Maison Louise is a high-flying restaurant located on the first floor of the hotel. It spans the entire width of the façade, with a number of alcoves overlooking the avenue. The whole restaurant is elegantly furnished in a resolutely contemporary style.

Your meetings and events

Close to the European Parliament embassies and NATO headquarters this Brussels business hotel is ideal for corporate events or important conferences in Brussels for up to 200 people.Business facilities in this central Brussels hotel include four naturally lit meeting and conference rooms. Enjoy complimentary Wi-Fi state-of-the art audiovisual equipment a business lounge and event planning services by our Inspired Meetings team.Greet clients in the bright airy Toison dOr Boardroom overlooking the garden or lead a Brussels conference in a surrealist meeting room. Hold a cocktail party or dinner in a private dining room or under the stars on the citys largest hotel terrace.

Room descriptions and layouts

meeting rooms

From 1 to 170 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All rooms are tastefully furnished and equipped with Mgallery beds for a good night's sleep. The amenities include a bath and shower, TV, mini-bar, high-speed and broadband Internet access.

Our guest reviews for
Le Louise Hotel Brussels - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,410 reviews

TripAdvisor Rating 4.5/5

2,548 reviews

Great location and comfortable room

Customer review rating 3.5/5

Ramone K. Business - 23/01/2022 Confirmed reviews ALL

I enjoyed my stay, although the room was basic for a 5* hotel. The staff were incredibly friendly and accommodating. The restaurant was lovely; I just wish there were more vegetarian options.

Dear Ramone K., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels Mgallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tula M. Front Office Manager Assistant

good location, gorgeous servis

Customer review rating 4.5/5

Ivan M. Couples - 15/01/2022 Confirmed reviews ALL

ther art high quality of food and servis, very clean and comfortable rooms, perfect location

Dear Ivan M., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels Mgallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tula M. Responsable des services d'hébergement

Just what I needed

Customer review rating 4.5/5

Alain Solo - 12/01/2022 Confirmed reviews ALL

A clean, functional room in the heart of Brussel´s best shopping area is exactly what I needed. I wished the bar area of the hotel had been a little more lively but there is not much one can do against the consequences of Covid

Dear Alain P., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels Mgallery. It is always a pleasure to receive positive feedback. I will share your comments with our team, and especially Thomas at the reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a happy new year ! Warm regards, Corinne Reception

Comfortable stay in upscale location

Customer review rating 5.0/5

Wen Families - 26/12/2021 Confirmed reviews ALL

The hotel was amazing!! My wife enjoyed it so much she chose to stay in the room for two days and enjoy the room service. We did not have the chance to get the suite as they were undergoing renovation works but the whole hotel is brand new and very comfortable.

Dear Mr. Yang L., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Bad smell in the common areas

Customer review rating 2.0/5

Anonymous Couples - 20/12/2021 Confirmed reviews ALL

The place smelled bad, the breakfast was chaotic and the room had badly fitted sliding doors to the bathrooms

Dear Mrs. G., Thank you for taking the time to tell us about your experience at Le Louise Hotel Brussels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clément Aupin Rooms Division Manager

Outstanding stay in a real 5-stars hotel

Customer review rating 5.0/5

Giorgio C. Couples - 19/12/2021 Confirmed reviews ALL

Extremely professional and customer oriented. Surely one of the best stay ever in this Hotel. Many many thanks to the new Italian Director and to all his staff.

Dear Mr. C., We very much appreciate your comments regarding your stay at Le Louise Hotel Brussels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Well located

Customer review rating 4.0/5

A. V. Business - 17/12/2021 Confirmed reviews ALL

Friendly and helpful staff , will be returning very soon .

Dear Mr. A., We very much appreciate your comments regarding your stay at Le Louise Hotel Brussels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Good stay

Customer review rating 3.5/5

Anonymous Business - 11/12/2021 Confirmed reviews ALL

Newly refurbished room missing some furniture, very good bed and pillows . Pleasant stay

Dear Mr. O., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Great service, location and hotel

Customer review rating 5.0/5

Christina Business - 10/12/2021 Confirmed reviews ALL

We stayed for two nights and got excellent service. The rooms were clean and beautifully designed with every detail taken care of. The food was delicious, the staff was attentive, friendly and exceptionally detail-oriented.

Dear Mrs. Nordgaard, We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Great Hospitality & location:

Customer review rating 5.0/5

Gerard Business - 09/12/2021 Confirmed reviews ALL

When I entered the building it was obvious that renovations were taking place, saying that they did not take away from my positive experience. When I met the first member of staff at the reception desk I encountered great customer service. Thomas introduced himself and explained that the hotel was in the middle of an upgrade and that I had a refurbished room on a refurbished floor. He then recommended a Restaurant nearby where I went on to have a great meal. The rooms are great for the business traveller. Clean, good size, bright, well appointed and plenty of charging points for phone cables and laptops. I had continental breakfast in my room and it was simple but delicious. Orange Juice, Pastries, Breads and Yogurt. The coffee was also very good! The housekeeping staff were polite and my room was cleaned very effectively and felt very safe. All of the staff I encountered either front of house, Night Porter or House Keeping were very well trained and turned out. I am very grateful for Thomas for helping me to get a taxi in the middle of a Metro strike so I could make a meeting in time. I could not recommend this hotel highly enough for the business traveller. To put into perspective I stay in Hotels at least 40 bed nights a year and don't usually write reviews.

Dear Mr. Garland, We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Amazing service and staff. Great design and drinks.

Customer review rating 5.0/5

Melusinalux Business - 06/12/2021 Confirmed reviews ALL

I really enjoyed the little details from the service and the interior of the room. The bed was really confortable! The open closet made really easy to unpack and the shower was very nice too. the hotel is very well located, walking distance to all the places I needed to go.

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Good stay

Customer review rating 5.0/5

Teresa M. Business - 05/12/2021 Confirmed reviews ALL

It has been a very and interesting experience The service has been very attentive and exquisite atmosphere and decoracion.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Excellent location & staff

Customer review rating 5.0/5

Lisette Friends - 30/11/2021 Confirmed reviews ALL

Great hotel and super friendly helpful staff. Right in the designer district but not stuffy at all. Beds comfy and all areas very clean. Loved it all.

Excellent location, good accommodation and very good personnel

Customer review rating 4.0/5

Aliki N. Solo - 28/11/2021 Confirmed reviews ALL

My experience at Sofitel Louise was excellent in all aspects but one. In both rooms I stayed there are only two drawers for 2 people, which means that I had to keep most of my belongings into my suitcase, which is fine for a brief stay but not for longer. I found that very inconvenient. Other than that the new rooms are very pleasant and the personnel both in the hotel and the restaurant were very nice too.

Service going down!

TripAdvisor rating 3.0/5

frankvV4175JD 25/11/2021 TripAdvisor review

Construction and reorganization is absolutely not a good moment for staying in Sofitel Le Louise!And also the loud music,sounds and singing of people of the neighboring club/dancing/eat?rendez-vous house is verry disturbing!!!!! Altough the staff,people on the reception,breakfast,bar,housekeeping do extremely there best to make your stay agréable(fine and nice)They are a great and professional team!But,…. Since more then a year the overall service is going down fast,this is more 3 star service then 5 !And the reason:Corona and reconstruction is totally false and fake!!!Last year I stayed in soooo many 4 and 5 star hotels,mostly from Accor and everywhere was everything fine and picobello,…but,what once was the star on the Crown,Sofitel,is now slowly the blackhole! This was and is my favorite hotel,but the service overall and what you get as diamond member is so going down the lasts 2 years that it becomes really problematic!!! And it’s a pure management problem,if you turn 10 times every euro,if you take impulsive dessisions,if you downgrade always your service,with as fake argument,money,no rendement,you go loose more and more,faster and faster,loose everything…… Its just in your clients,good clients,every client you have to invest THE MOST!!!!! Frank Van den Daele!

Dear Mr. Van Den Daele, I would like to thank you for taking the time to share your observations related to your recent stay with us. Recieving comments is very important to us, especially when they come from one of our most regular guest. I would like to personnaly apologise for the fact we gave you the impression our service is going down. As you may already know we are currently going through a complete renovation of the hotel, including the rooms. This work will be completed within the end of this year. We have been working on creating a complete new experience for our guests, including new amenties sets, welcome gifts, etc... I would be glad to personnaly show it to you on your next visit. I will also take this oppotunity to show you the new rooms which I am sure you will love. Thank you very much once again for sharing such important observations. Best regards, Clément Aupin Rooms Division Manager

Not 5-star worthy

Customer review rating 3.5/5

Anonymous Solo - 24/11/2021 Confirmed reviews ALL

The hotel was under construction. Restaurant closed. Maid rushed me to clean the room because she was leaving work at 1pm.

Customer review rating 4.0/5

Yasmina B. Solo - 22/11/2021 Confirmed reviews ALL

The hotel is well situated but unfortunately the first night I came back to my room late after dinner and the heating was out of order. The room was so freezing I caught a severe cold and could not enjoy the rest of my stay in Brussels. Also the day I left I was told that there was a coffee machine and mini bar in the room but I did not notice where it was. Perhaps guests should be informed of these facilities. I also needed to ask the cleaning ladies for shower caps as there were not available on the room.

Not as expected

Customer review rating 3.0/5

Antonio N. Business - 19/11/2021 Confirmed reviews ALL

On check in they give me a room right under construction with a lot of noise, without warning. Had to work from cafe until a new room could be assigned 5 hours later. The new room was fine. At dinner in a very quiet restaurant with only 2 other tables occupied with people who arrived after me, my dinner took one hour to serve, after the others. The gym was closed for refurbishment, they should advise guests before booking. They present a local gym nearby as alternative, but at a cost of €30 per visit!

Ok

Customer review rating 3.0/5

Anonymous Business - 18/11/2021 Confirmed reviews ALL

Inconvenient Not a food choice of room No suite available

Correct

TripAdvisor rating 3.0/5

merylmputu Business - 09/08/2021 TripAdvisor review

The hotel is clean and well placed. However the service is not up to a 5 stars hotel notably for the room service both for the breakfast and dinner (sometimes they miss your order (without apologizes) or they take to long time). It is better to have breakfast down because the waitress and waiter are so kind. In addition, in the room we can hear the noise outside which is not comfortable. Overall the hotel is great but does not deserve a 5 stars

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