Information message

Novotel Southampton Hotel 4 stars

Customer review rating 4.2/5 7,780 reviews

ALLSAFE approved hotel

Novotel Southampton
See on a map
+ 10 Services

Hotel extras

  • Central location, with plenty of nearby transport links, 1 km from Red Funnel Ferry Port

  • Leisure facilities, including gym, sauna and heated pool. Work area, Free Wifi, 32-inch TV

  • Wedding facilities capable of accommodating 330 guests

  • Elegant, modern restaurant, relaxed dining, Lavish hot breakfast buffet with pancakes

  • 10 meeting and banquet rooms, capable of holding 500 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Cash machine
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 10 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Southampton

1 West Quay Road
S015 1RA southampton
united kingdom

Tel: +442381072800

Fax: (+44)2380/222158

Check-in from 14h00

Check out up to 12h00


  • By plane

    EASTLEIGH At 11.26km / 7 miles

  • By plane

    LONDON HEATHROW At 112.64km / 69.99 miles

  • By boat

    RED FUNNEL - TOWN QUAY At 1km / 0.63 miles

  • By car

    M 27 JUNCTION 3 At 4.83km / 3 miles

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :50.904846, -1.414687


  • HSBC 0.8 km / 0.5 mi
  • Quilter 0.0 km / 0.0 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkIncredible spaces for incredible work. That's what you'll find at Novotel Southampton. With state-of-the-art facilities tailored to your needs, and a whole host of extras to help you unwind, this is time well spent.The hotel is close to the key transportation hubs and offers the ideal venue for meeting on business.

Room descriptions and layouts


meeting rooms

From 1 to 500 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars


Type of cuisine: International

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel. Closed down right now, pub is serving food.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed


Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Novotel Southampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,780 reviews


TripAdvisor Rating 4.0/5

2,232 reviews

overnight stay

TripAdvisor rating 4.0/5

melbry1 03/08/2021 TripAdvisor review

Ideal position for a one night stay before joining a Cruise and not too expensive. Intend staying there again when we take our next cruise later this year. At first was a little unhappy about the car park also being used by different grade of hotel, but fortunately no damage done

Very well located!!! Everything you need just walking distance, such shopping centre, food store, arcades, cinema, restaurants, etc.

Customer review rating 4.5/5

L. M. Families - 01/08/2021 Confirmed reviews ALL

Everything you need just walking distance, such shopping centre, food store, arcades, cinema, restaurants, etc. The hotel was clean, good size rooms.


Customer review rating 2.0/5

Tomeq Families - 01/08/2021 Confirmed reviews ALL

I expected much more after positive experience with Novotel in another country. I cannot believe that 4star hotel may don't have air-condition in a room, fridge not really cooling, some hangers were loose (in wc for example) and room was not completely clean as previous guests left dirty window (some fruit was spread over glass). Separate issue was breakfast, which I believe was worst provided in any hotel I stayed ever. There was simply not enough food for people. There was lack of bacon, scramble eggs, fried eggs (undone when they appeared finally), fried tomatos, pancakes, croissants, only one kind of sandwich meat, and few slices of cheese. Next day was slightly better but to be honest, I ate nicer breakfast in 3 star hotels, so next time will consider Novotel in this category.

Ideal Location; Good Stay

Customer review rating 4.0/5

Andrew E. Families - 01/08/2021 Confirmed reviews ALL

This was a pleasant stay albeit there is room for improvement. My biggest concern was the lack of air conditioning in the rooms. As the weather was warm and sunny, the rooms were a little too warm, making sleep uncomfortable. There is some air being blown through - but its air from the outside, so it was warm. The location is ideal. Around a 10 min walk from the hotel to the shopping centre, high street and an array of restaurants. Breakfast Ok. Can be a little on the cold side and if you go at the busier times, you are waiting for the food to arrive. Rooms are spacious and we had ours cleaned daily. Overall, yes, I would stay here again - but perhaps not in the summer.

Helpful staff

Customer review rating 4.5/5

Jim Solo - 01/08/2021 Confirmed reviews ALL

Staff did very well given the constraints of covid and a week of very high temperatures.

Customer review rating 3.5/5

Erik Business - 31/07/2021 Confirmed reviews ALL

Room could have been better air conditioned. Restaurant in the evening was still closed. Price at GBP 170 on the steep end.

Customer review rating 4.0/5

Linda T. Couples - 30/07/2021 Confirmed reviews ALL

Lovely hotel but mirror in room needed to suit hairdryer needed.

Appalling service

Customer review rating 0.5/5

Hannah R. Families - 29/07/2021 Confirmed reviews ALL

Appalling service from checkin taking 1 hour to our room card not working and taking another 40minutes to sort out. To us then being given a single room when we booked a family room. To the travel cot provided being broken but the hotel just chucking a sheet over it to hide this fact. To then top it off we were incorrectly charged for the stay and it took 4 days before the hotel even acknowledged this and started our refund.

Too hot and no air conditioning

Customer review rating 2.0/5

Anand Families - 29/07/2021 Confirmed reviews ALL

Visited on a number of occasions due to location and good hotel facilities. However, on this particular visit the rooms were incredibly hot (outside daytime temp was around 22( and there didn’t appear to have any form of air conditioning. With the windows open, there was a lot of noise coming from the roads and harbour. Let’s just say we didn’t sleep much.

Very well located

Customer review rating 3.5/5

Nikki N. Families - 29/07/2021 Confirmed reviews ALL

It was very pleasant Staff was lovely and helpful Easy check in and check out What I would change is making sure that there was no dead insects in the room before guests enter as this was my experience. Also no air conditioning which was difficult with the weather and having a 3 year old with me.

Sauna with poor customer service . Do not book

Customer review rating 0.5/5

Adrian Families - 29/07/2021 Confirmed reviews ALL

We had an executive room. It wasn’t extremely hot outside, but the room was like a sauna for our two night stay. Despite providing a fan, it was not adequate to cool things down. The room and hotel is dated, and could be refreshed. There is a pool, but small. Also you can spend a long time waiting to use it. Maybe a booking system would work? Breakfast was a disaster on both days. The first day they could not core with the numbers. It was chaotic and frustrated staff, who were unhelpful. It was quieter on our second day, but the staff were not any better.

Met my needs

Customer review rating 3.0/5

Anonymous Families - 28/07/2021 Confirmed reviews ALL

My young daughter and i stayed for 1 night so we could attend a hospital appointment. We were in room 302. The room its self was a good size and despite being near the lift was very quite. Unfortunately though the bath didn't work at all, no plug and no water comes out the tap. We had to make use of the fan as the room was unbearably hot and it was only 22 degrees outside. Goodness knows what it would have been like on a hot day. The breakfast was great and all staff fantastic. We made use of the pool which was a godsend when my daughter was awake at 5am. It would be helpful to have a time limit during busy periods as there was a considerable queue to use it. We were not the only ones to raise that with staff. We are needing to come back to Southampton but we are unsure we will stay again as the room was just far too hot to sleep and with a child in hospital any rest is essential.

Good value for money!

Customer review rating 4.0/5

D. Families - 28/07/2021 Confirmed reviews ALL

Clean room, friendly staff, good location, we asked for a fan as it was one of the hottest days of the year...we also brought our own fan just incase as we were a family of four. No complaints and would stay again :)

Great location

Customer review rating 3.5/5

Shak Families - 28/07/2021 Confirmed reviews ALL

Overall good experience with clean rooms and friendly staff. Could have done with air conditioning in the room.


Customer review rating 1.5/5

Annonimous Families - 27/07/2021 Confirmed reviews ALL

No air conditioning, room not clean, lobby not clean

Not a good experience

Customer review rating 1.5/5

Anonymous Families - 26/07/2021 Confirmed reviews ALL

On arrival the staff were not particularly welcoming. The bar had run out of white wine and most of the food on the menu. When I did order some food, the chef decided to add pesto to it in the absence of the correct dressing without letting me know. Unfortunately I cannot eat pesto and as I hadn’t been informed prior, I took a bite and sent it straight back. The bar staff were totally run off their feet and the service was terrible. There was a large function on in the hotel at the same time and the staff just couldn’t cope. We had booked a family room which was unfortunately situated right above the function room which kept myself, my husband and our 2 small children awake until midnight with all the noise. Overall we had a very negative experience and would not return.

Handy locarion

Customer review rating 3.5/5

John M. Couples - 26/07/2021 Confirmed reviews ALL

One night stay to visit Southampton. Originally booked for pre cruise stay but cruise cancelled

Good location

Customer review rating 4.0/5

K G. Families - 26/07/2021 Confirmed reviews ALL

We stayed for four nights overall it was a satisfactory stay

Appauling Room Temperature

Customer review rating 0.5/5

Dave W. Families - 26/07/2021 Confirmed reviews ALL

Hotel was ok, a bit tired in places but the room temperature ruined the stay for us - it was far too hot and there is no individual temperature controls for each room

Medieval rooms

TripAdvisor rating 1.0/5

nooousername 26/07/2021 TripAdvisor review

I am struggling to understand how a hotel of this standing has no air conditioning and windows that only open a fraction. When i asked for a fan for the room as it was approaching 30 degrees, I was told that if there was not one in the wardrobe (there wasn't) then they could not help. Utterly hopeless.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby