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Pullman Toulouse Centre Ramblas Hotel 5 stars

Customer review rating 4.6/5 5,398 reviews

ALLSAFE approved hotel

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Pullman Toulouse Centre Ramblas
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+ 24 Services

Hotel extras

  • From August 9, health pass mandatory to access the restaurant + bar

  • On the new Ramblas and a 10-minute walk from the Capitole

  • TripAdvisor certificate of excellence 2020

  • Secure private car park with valet service

  • Labeled ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Toulouse Centre Ramblas

84, allées Jean Jaurès
31000 toulouse
france

Tel: +33561102310

Fax: (+33)5/61102320

Check-in from 15h00

Check out up to 12h00

  • BUS 14 :  ARRET RIQUET

  • BUS 22 :  ARRET RIQUET

  • BUS 23 :  ARRET RIQUET

  • METRO LIGNE A (100M) :  ARRET MARENGO SNCF

  • METRO LIGNE A (300M) :  ARRET JEAN-JAURES

  • METRO LIGNE B (300M) :  ARRET JEAN-JAURES

  • By plane

    TOULOUSE BLAGNAC At 8.5km / 5.28 miles

  • By car

    LA ROSERAIE N° 15 At 8km / 5 miles

  • By car

    LESPINET N° 21 At 10km / 6.25 miles

  • By car

    TOULOUSE PONTS JUMEAUX N° 30 At 5km / 3.13 miles

  • By train

    TOULOUSE MATABIAU At 0.5km / 0.31 miles

GPS :43.608488, 1.453523

Companies

  • AEROSPATIALE 16.0 km / 10.0 mi
  • AIRBUS INDUSTRIES 16.0 km / 10.0 mi
  • ALCATEL ESPACE 18.0 km / 11.25 mi
  • EDMOND ROTSCHILD 1.8 km / 1.12 mi
  • LIEBHERR AEROSPACE 8.5 km / 5.28 mi
  • MMC 0.7 km / 0.43 mi
  • PANASONIC 13.0 km / 8.08 mi
  • PIERRE FABRE 12.0 km / 7.46 mi
  • ROCKWELL COLLINS 9.0 km / 5.59 mi
  • SPIE 9.0 km / 5.59 mi
  • SYNGENTA 22.0 km / 13.67 mi
  • THALES 15.0 km / 9.32 mi

Hotel services

South West Bistrot Ramblas

Our chef, in love with local cuisine, offers a bistronomic menu w/ fresh produce from regional producers. Our fruit & vegetables are good & organic. The South West Bistrot team is full of inspiration.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Express Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 125 rooms
    • 4 rooms for people with reduced mobility
    • 7 family rooms
    • 4 connecting rooms
    • 125 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
    • Arabic
    • English
    • Spanish
    • Italian
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Headphones
    • Plugs and converters available on desks
    • Umbrellas
Access to property
  • sss Additional charge
    • On site
    • 25 parking spaces
    • Private
    • Valet parking
Well-being
  • Fit Lounge Currently unavailable
    • On site
Boutiques/shopping
  • Art gallery
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens TV Channels
    • Board games available
    • Video game area

Your meetings and events

An entire floor of the hotel is given over to meeting facilities: 5920 sq. ft (550 m²) of meeting areas combining high-tech equipment and comfort that can be converted into private areas9 rooms for between 12 and 180 people, perfect for organizing seminars and conventions. 1 board-meeting room which is carefully and stylishly furnished. 1 dining room that can be converted into a private area, adjoining the meeting areasWhether you choose the buffet or à la carte service, the high-quality menus offer tasty dining options that are sure to delight guests and can fit around your events

Room descriptions and layouts

13 

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Meeting room

  • Soundproof areas for greater confort

  • Screen

  • Videoconferencing

  • An extensive array of audio,video and projection equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • High speed transmission line

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The 119 rooms and 6 suites are an ideal setting for work or relaxation and all feature stylish, comfortable and modern decor. Rooms include tea and coffee making facilities, unlimitted selection of drinks and free WIFI connection.

Our guest reviews for
Pullman Toulouse Centre Ramblas

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,398 reviews

TripAdvisor Rating 4.5/5

1,712 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Convenient location

Customer review rating 4.0/5

N Solo - 01/10/2021 Confirmed reviews ALL

I was in Toulouse for 5 days and chose Pullman Toulouse Center Ramblas for my stay since it is perhaps the best hotel in this area, unless one goes to the Capitole area. The staff is quite attentive, the room was quite clean, the breakfast buffet was excellent. A problem I encountered was due to the misinterpretation by the front desk when I requested that they restock the sachets of instant coffee in the room given that there were only 2 on arrival and I was going to stay 5 nights. So, instead of those being replenished, I was provided with a cup of espresso (which I didn’t want) and was charged for it in the final bill. An email to the hotel did not elicit a response. Another problem I encountered was that the final bill was a bit messed up in how it accounted for overnight car parking and buffet. Both cost exactly the same so perhaps there was some record-keeping issue on the part of the system but I was charged for one night too many for the car parking and one breakfast too less. It ultimately resulted in the same billed amount but still it was weird when I initially reviewed it. There was some noise from the bar downstairs in spite of the windows being shut but when one is tired after the day, one can fall asleep easily. Overall, I still enjoyed the stay. The location is excellent and this is perhaps by far the best hotel in that part of the city.

Dear Sir or Madam, We were delighted to welcome you in our hotel and we thank you for taking the time to give us your feedback as it helps us improve our service on a daily basis. We would like to sincerely apologize for all the misunderstanding on your invoice ; be assured we are looking to find out what happenned and why for this kind of situation to never occur ever again. We will be waiting to have the future opportunity to earn your trust back, Best regards, Camille, Guest relation manager

Clean comfortable central

TripAdvisor rating 5.0/5

eleanorfoodstuff 30/09/2021 TripAdvisor review

Lovely art, friendly staff, smooth check in and out - v central but quiet and extremely comfortable beds. V near train station for airport Would recommend as a good base in Toulouse Nice coffee and tea in rooms

Dear Madam, What a great motivation for us to read your kind feedback ! We thank you for your trust and will be waiting to have the pleasure to welcome you again soon ! Kind regards, Camille, Guest relation manager

Top!

Customer review rating 5.0/5

T. Families - 09/06/2021 Confirmed reviews ALL

Top!

Cher Mr T.,    Votre commentaire est source de grande motivation pour l'ensemble de notre équipe ! Amandine sera ravie de vous lire !   Un grand merci et à bientôt !   Camille, Responsable Relation Clientèle

Good stay again

Customer review rating 4.5/5

Judith W. Couples - 01/06/2021 Confirmed reviews ALL

Fine

Dear Mrs W., It was such a pleasure to welcome you again and we would like to thank you for your trust, loyalty and kindness ! We will be waiting to welcome you again soon and do even better for you to be fully satisfied. Kind regards, Camille, Guest relation manager

good central location and a lovely room

Customer review rating 5.0/5

Marie Families - 31/05/2021 Confirmed reviews ALL

We were greeted welcome with all the information we needed during our stay and an introduction on what to see in town.

Dear MrsJensen, What a great pleasure for us to read your kind feedback about your recent stay with us ! Thank you for your trust ; we will be waiting to welcome you again soon ! Kind regards, Camille, Guest relation manager
Customer review rating 1.0/5

French A. Couples - 20/10/2020 Confirmed reviews ALL

Staff were great, but the room was poor. Stuffy, poorly ventilated. The decor was cheap and nasty. Not a 5 star hotel. More like 2 or 3 star.

Dear Mr C., We would like to thank you for taking the time to tell us about your experience at the Pullman Toulouse Centre Ramblas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Camille, Guest relation manager

Excellent

Customer review rating 4.5/5

Rodrigo S. Families - 04/10/2020 Confirmed reviews ALL

Excellent location, excellent breakfast. The staff are very attentive, there is a lot of quality in the room. Congratulations. When I return I will return to your hotel.

Dear Mr Da S., We very much appreciate your comments regarding your stay at the Pullman Toulouse Centre Ramblas. It is always a pleasure to receive positive feedback. I will share your comments with our team and Estelle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will even more satisfying. Best regards, Camille, Guest relation manager

Excellent sejour

Customer review rating 5.0/5

Se Friends - 28/09/2020 Confirmed reviews ALL

Exceptionelle

Chère Madame S., Un grand merci pour votre confiance et agréable retour d'expérience ! Nous espérons vous accueillir à nouveau prochainement, Bien chaleureusement, Camille, Responsable Relation Clientèle

Great stay

Customer review rating 5.0/5

Nicoleta Families - 31/08/2020 Confirmed reviews ALL

My kids loved the experience. Great room, quality beds, games for the kids in the hall.

Dear Mrs H., We very much appreciate your feedback regarding your stay at Pullman Toulouse Centre Ramblas. It is always a pleasure to receive positive feedback. I will share your kids feedback within our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Camille, Guest relation manager

Well located, smelly rooms

Customer review rating 3.0/5

Anonymous Couples - 29/08/2020 Confirmed reviews ALL

The room was smelly

Dear Mr P., Thank you for taking the time to tell us about your experience at Pullman Toulouse Centre Ramblas. We are sorry that your experience did not meet your expectations. We would like to apologize for the technical issues that you may have faced and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Camille, Guest relation manager

Very good stay. Big thank to the great staff

Customer review rating 5.0/5

Camelia Families - 16/08/2020 Confirmed reviews ALL

A very short but very pleasant stay.

Dear Mrs S., We would like to thank you for your trust and kind feedback ! Waiting to Welcome you again soon, Kind regards, Camille, Guest relation manager

short stay in Toulose

TripAdvisor rating 1.0/5

J5883SNmikew 07/08/2020 TripAdvisor review

I'm afraid, this hotel is the worst I have stayed in , during my years staying in Pullman hotels. We had a pleasant room and it was ok , but not in my opinion was the room, staff or hotel generally 5 star , at best 3. They took 4 breakfast charges totalling 80 euros without my knowledge and so far have refused to answer my emails. Despite being a loyal accor member for many years this is the first time I have have any problems. I await their complaints department to respond.

Dear Sir, We were delighted to welcome you in our hotel and we would like to thank you for taking the time to give us your feedback as it helps us improve our service. We are sorry to read that your stay was not up to your expectations and we would like to apologize for that as guest satisfaction is our main priority. The breakfast charge for one person is 20€ per day, it is an automatic charge on the invoice that we remove if you did not take breakfast ; did you go to the front desk before leaving the hotel ? Do not hesitate to contact us at : h1091-cc@accor.com to discuss about this issue and the points that you think we failed. Best regards, Camille, Guest relation manager

short stay in Toulouse

Customer review rating 1.0/5

Mike W. Couples - 06/08/2020 Confirmed reviews ALL

We had a very nice time in the hotel, however on checkout you said we had nothing to pay as we had prepaid which was correct. However we left after we were told the final invoice would be posted .. when I received it you had added 80 euros for 4 breakfasts which we did not have !.. we are platinum members having travelled the world with accor and have never been treated like this .. I have written to your hotel twice and had no reply .. I do not expect this with a 5 star hotel and particularly since we are very loyal members . Please look into this and have the courtesy to reply respond and reimburse me the money you have taken .

Dear Mrs w., Thank you for taking the time to tell us about your experience at the Pullman Toulouse Centre Ramblas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Did you tell the front desk before leaving ? The breakfast fees are automatically put on the invoice maybe that is why there was a misunderstanding. In any case please do not hesitate to contact : h1091-gr @accor.com regarding this matter. Best regards, Camille, Guest relation manager

France vacation

TripAdvisor rating 5.0/5

kcloete Couples - 08/08/2019 TripAdvisor review

Return back home from vacationing in South of France. Stayed here for last 2 nights. Always a good experience at this hotel, staff is excellent - hats off to the management. The only recommendation would be to start looking at replacing carpets in rooms.

Dear Mrs/Mr Cloete, We would like to thank you for choosing our hotel Pullman Toulouse Centre Ramblas during your stay and for taking the time to give us your really kind feedback. The entire team and I are really pleased to read that you were fully satified by our service and facilities ! It gives us great motivation for our daily job and it helps us improve guest experience ! We hope that we will have the pleasure to welcome you in a near future, Best Regards, Camille, Guest relation manager

Good location, attentive staff.

TripAdvisor rating 4.0/5

AllenWu613 Family - 05/05/2019 TripAdvisor review

Very close to the train station, staff are helpful plus good value of the room. We have enjoyed our family trip a lot. Accor program treats their loyal member well; we have a great stat in this property.

Celebrating my birthday!

TripAdvisor rating 3.0/5

575abelk Business - 08/04/2019 TripAdvisor review

One thing that was good about stay at this location was Camille who was gracious and super nice otherwise and also a young man who help us with our luggage and car, the rest were preoccupied by themselves been right and no people relation skills!

Thank you for taking the time to tell us about your experience at the hotel Pullman Toulouse Centre. We were delighted to welcome you ! However, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be assured that your comment has been widely shared within our internal services. It is our hope that you will give us the opportunity to better serve you in the near future. Waiting to have the pleasure to welcome you again. Sincerely, Camille, Guest relation manager

Great Spot to Stay

TripAdvisor rating 5.0/5

Departure480648 Couples - 06/10/2018 TripAdvisor review

We enjoyed our visit to Toulouse and our stay in the hotel. There is construction in front of the hotel. The restaurant in the hotel is very nice. The staff was extremely helpful with the check in and area recommendations.

Dear Departure480648, We very much appreciate your comments regarding your stay at the Hôtel Pullman Toulouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope that the construction will be over for your next visit and that you will be able to enjoy the beautiful Ramblas in front of the hotel. Sincerely, Julie Dalla Cia, Guest Relation

We like Pullman Hotels!

TripAdvisor rating 4.0/5

Robin S Couples - 27/09/2018 TripAdvisor review

This was our second one night stay in Toulouse; we found this hotel a lot better than the previous visit.We chose this hotel because of its proximity to the railway station. Yes, there is an enormous amount of building work going on in the centre of the City but that did not impact on us once we were in the Hotel. We were very pleased with the room we were given. We found the staff on Reception very friendly and empathetic. I enjoyed the welcome drinks!The bed was very comfortable- it was just a shame we had to wake up at around 7:00!The only unusual aspect to our stay was that breakfast was added to our bill. We did not have breakfast there nor had we dined in the previous evening. I was told this was their usual practice whereas I have never come across this in other Pullman hotels where we have stayed and I was concerned this was a fraudulent action.

Dear Robin S, Thank you very much for your kind feed backs ! We were delighted to welcome you at the Pullman Toulouse Center ! Your comments will be transmitted to our staff :) About the breakfast, our proceeding is that they are automatically added on the bill every night. That is why, while you check-out, we ask you if you have token them or no. Do not worry, this is not a fraudulent action, only our method. :) Hope to see you soon in Toulouse, Julie Dalla Cia, Guest Relation

Excellent hotel

TripAdvisor rating 5.0/5

W1974CAstephenh Couples - 01/05/2018 TripAdvisor review

This is a well run and friendly hotel. The room (an upgrade to a suite) was superb. The staff could not have been more accommodating, especially Paloma in the restaurant who allowed us to practise our French. The hotel is well situated a short walk from la Place Wilson and near to the railway station, though there are road works outside the hotel at the moment.

Dear Stephen H, We very much appreciate your comments regarding your stay at the Hôtel Pullman Toulouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Paloma! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Dalla Cia, Guest Relation

nice short stay

TripAdvisor rating 5.0/5

Ericaangela Family - 05/01/2018 TripAdvisor review

We visited Toulouse to see the Christmas market and Cite de l'espace with our daughter and our big dog. The hotel was really nice. I had completed online check-in, but our room was not ready yet. The hotel offered us drinks while we waited. All the staff was super nice. I recommend the hotel valet, quick and easy. There is a biiig hole in the street right in front of the hotel, so plan your trip accordingly. We knew beforehand, (but only from reading reviews). Short walk to the center, little shops and restaurants nearby. There is a club that gets out late with rowdy patrons, but I expect that from being in a city.

Dear Sir, Dear Madame, I appreciate your comment regarding your stay at the Pullman Toulouse Centre. It is always a pleasure to receive a positive feedback. I will share your comment with my team that will be delighted to welcome you back in the near future. Best regards and all our best wishes for this 2018, Arnaud Goldenberg

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